Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThis agency is running by a very lovely people. We rented with them for almost 4 years and we didn't have any problem, if we have to call them for any issue, they sorted out everything very quick, love to see how they treat you as a family. I really recommend this agency to anyone checking in this area. Thanks Jason and Jason! :)
Raquel · 23 November 2023
Agent replied · 22 November 2024
Many thanks Raquel for your very kind words and your 5 star rating which is much appreciated. I’m glad we we’re able to provide you with a service that made you happy and I will pass on your appreciation to the team. Thanks also for taking the time to post a review which really helps us as a small business. All the very best Jason Carlon and all the Rochford Stokes team.
★★★★★ 5/5
GoogleI've worked with Rochford Stokes from 2013-2025. During that time they helped me with two sales (as buyer and seller) and helped me with the management of rental arrangements for a 5y period.
The team are absolutely fabulous. I trust them entirely. They make your interests their own, have a deep black-book of vendors and specialists to take care of any needs, and can be relied upon to get the job done, whether it be a sale or rental management. Truly an excellent working relationship. Thank you, Rochford Stokes team.
Andrew · 23 April 2025
Agent replied · 9 June 2025
Hi Andrew, thank you for such a glowing review of your experience dealing with us. We really appreciate your kind words, 5 star rating and your positive endorsement of us as agents. You have been a pleasure to deal with over the years and we wish you all the very best for the future. Kind regards Jason, Jason, Anna, Annie and Suze.
★★★★★ 5/5
GoogleWe are two young professionals looking to relocate from Manchester to London. On our very first viewing we met Jason at the property and we were greeted warmly with excellent service. He went above and beyond providing us with all the information on locations we should focus on which aligned with our needs. We can’t thank Jason enough for how helpful he was!
Grace · 23 November 2023
Agent replied · 22 November 2024
Hi Grace, thank you ever so much for taking the time to post a review and thank you also for your very kind words about Jason Galvin and your 5 star rating which are very much appreciated. We wish you luck in your search for a new home and please do not hesitate to contact us if you need any further advice or guidance. Kind regards Jason Carlon.
★★★★★ 5/5
GoogleWow!!! What a great experience we have had with Rochford Stokes. Both of the Jason's communication, honestly, integrity and willingness to listen allowed us to purchase our property many years ago and then sell again with ease. They really made our buying and selling experience so wonderful. It was a roller coaster ride looking for and then selling our home but the team went above and beyond to give us advice. We would highly recommend this bespoke, tailored and dedicated approach, whether you're buying or selling a property. Thank you Rochford Stokes.
Isobel · 18 April 2025
Agent replied · 23 May 2025
Wow Isobel!!! What an amazing review! Thank you! You have truly made our day. We really appreciate you taking the time to do this and your kind words and 5 star rating. We should also put on record that you have been an absolute pleasure to deal with both as a buyer and a seller. We also really appreciate all of the people you and Guy have recommended to us. We wish you all the very best for the future and your new life in the country. Kind regards Jason Carlon, Jason Galvin, Annie, Suze and Anna.
★★★★★ 5/5
GoogleDue to a move abroad, we found ourselves needing to rent out our flat in London. Rochford Stokes were recommended to us, and we could not be happier with the help and support they've given us.
Jason, Suzie and Anna are so knowledge, responsive and kind. As first-time landlords who were a bit apprehensive about renting out our home, they guided us through everything in a clear, comprehensive and patient way.
Their communication is first rate. They operate with integrity and transparency and their exemplary service and full management of our home has taken a huge weight off our shoulders.
The process of finding suitable tenants felt very straightforward and it's been a stress-free process ever since. The Rochford Stokes team clearly treat our tenants with care and respect too. Having rented ourselves in London before we bought our own home, this was very important to us.
If you are looking for an agency to manage your property with care and attention, we'd highly recommend Rochford Stokes.
Peter · 11 April 2025
Agent replied · 8 September 2025
Hi Peter, thank you ever so much for taking the time to write a review. We appreciate all the reviews we receive but we really appreciate your very kind words and 5 star rating which will give a huge boost to the team. They all work very hard to deliver a high standard of service to everyone we deal with and it is lovely when someone takes the time to recognise this in such a positive way. Thank you!
If there was somewhere to review our customers we would certainly give you guys a 5 star rating as you have been a pleasure to deal with. Kind regards Jason Carlon and all the Rochford Stokes Team.
★★★★★ 5/5
GoogleJason Carlon was a breath of fresh air from the start. My property wasn't an easy sell, and it was the second time on the market. From the exquisite photographs, to the very professionally prepared property details, I knew I had made the right choice. An offer came in within a week of launch, and we exchanged within 8 weeks. The process was peppered with issues as my property is a leasehold/share of freehold, but Jason was on hand to calm me down, reassure me, guide me, and generally act like you expect a professional agent to act. At times, I was frustrated with my solicitor, but Jason was always there to fill in the gaps and keep me informed at all times. I would highly recommend Jason, and indeed his team - a really lovely bunch of people, who restored my faith in Estate Agents. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Jacqueline · 23 November 2021
Agent replied · 22 November 2024
Hi Jackie, thank you so much for posting such a positive review about your experience which we really do appreciate. We work in such a competitive market with so many estate agents to choose from so it is great when our new/potential customers can read about our previous customers actual experiences using our services. It shows them that we really are as good as we claim to be! I wish you all the very best with your move and the new chapter in your life and thank you ever so much for choosing us as your selling agent and I’m glad we restored your faith :-). Kind regards Jason Carlon and all the Rochford Stokes team.
★★★★★ 5/5
GoogleHighly recommend! The Rochford Stokes team offered a fantastic service and I'd use them again in a heartbeat. Having struggled to sell my flat with some of the bigger high street names, I turned to Jason and Jason for a more personalised service and I couldn't have been happier. They gave me balanced, honest and objective advice on how to sell my property with lots of market data and stats so that I felt comfortable as to the price I was asking for. They managed the viewings so as to create competitive tension and I came away with a buyer at a great price.
The service throughout the process was brilliant. Both Jasons were available at all times and were helpful, very well informed and importantly, lovely to chat to. They took all of the hassle out of the process for me and went above and beyond to offer help and assistance wherever they could.
A fantastic service - thank you!
Sally · 23 November 2021
Agent replied · 22 November 2024
Hi Sally, thank you ever so much for taking the time to post a review but more importantly we are very grateful that you have taken the time to write such a detailed summary of your experience dealing with us as this really helps us when we are dealing with new customers who are considering our services. A lot of people assume all estate agents are the same and we are continually trying to convince them that we REALLY are different! Many best wishes for the future and thank you for choosing to work with us as your agents which we really appreciate. Jason, Jason and all the Rochford Stokes team.
★★★★★ 5/5
GoogleWe recently purchased our first home through Rochford Stokes which, during the pandemic (and whilst frantically try to meet the stamp duty deadline) was an interesting experience on top of an already stressful process! We found Jason to be understanding, prompt and professional throughout our journey: from when we first viewed the property all the way to when we collected the keys. Jason kept us informed and was very efficient when communicating between us and the sellers. Also, super friendly, which certainly helps. Would highly recommend working with Jason and team.PositiveResponsiveness, Quality, Professionalism, Value
Danielle · 23 November 2021
Agent replied · 22 November 2024
Hi Danielle, thank you so much for taking the time to post a review about your experience and thank you for your kind words and 5 star rating which we really appreciate. I hope all is well with your new home. Kind regards Jason and the Rochford Stokes Team.
★★★★★ 5/5
GoogleMy partner and I recently bought our first home through Rochford Stokes and were really pleased with the excellent service. Jason plus Jason make a formidable team (alongside the rest of the Rochford Stokes staff). The power of double Jason kept us updated throughout the process and really helped ease our nerves as we went through the experience for the first time. We're really pleased with the property and couldn't have asked for a better estate agent to guide us to completion. Double Jason was always there to reply to our messages and keep us updated. Would highly recommend.
James · 23 November 2021
Agent replied · 22 November 2024
Thank you James for your very kind review and five star rating which we really do appreciate as it gives our future clients/customers reassurance that we really are as good as we claim to be. We’re so pleased that you are happy with your purchase and we truly believe you have bought a great flat in a super location with the added benefit of a share in the freehold. We wish you many happy years there. All the best Jason, Jason and all the Rochford Stokes Team.
★★★★★ 5/5
GoogleA hugely impressive operation. Jason was accommodating when I had to change the date for our valuation, then arrived having done homework which provided additional context.
His follow up email was very useful, and during the meeting itself he showed his experience and knowledge of the area. All of this leads me to highly recommend Rochford Stokes. The contrast between Jason's outfit and more well-known is stark, so do use RS.
Oliver · 23 November 2022
Agent replied · 22 November 2024
Hi Oliver, thank you ever so much for taking the time to post a review and for your kind words and five star rating, which is very much appreciated. A lot of people assume all estate agents are the same, so it is very powerful when someone who has actually experienced this not to be true, shares their experience. Thank you and I look forward to hearing from you in due course. Jason Carlon.
★★★★★ 5/5
GoogleBest estate agents in London by far!
I was renting one of the properties they have been managing until recently and I must say everything from start to finish was a notch above any prior experience I had with agents in London.
From the first moment when I met Jason for a viewing, to settling in, to dealing with damage in the properties, to check out their behaviour was exemplary! (Big shout out to Anna and both Jasons)
The crew (for fixes, move-in/move-out, cleaning etc) which they work with are all highly professional as well, which was an added bonus.
I must emphasise that its not that they always took my side as a tenant as they also had to represent the interests of the landlord who was abroad, but I always felt that I was treating fairly which is all one should be asking for really.
If I ever need a property and particularly if I would every move out of London and would like my property to be managed and taken care of by an agent that respects both their clients and the work they do, this is the place I would go for, hands down!PositiveResponsiveness, Quality, Professionalism, Value
Alexis · 23 November 2020
Agent replied · 22 November 2024
Hi Alexis, firstly thank you for taking the time to post a review but more importantly an even bigger thank you for your very kind words and 5 star rating which we really do appreciate. We can tell potential clients that we are good at what we do and that we are very different from the majority of other estate agents but it means so much more when someone, who has actually had first-hand experience of dealing with us, shares their experiences. I hope you and your family are well at this challenging time and I wish you the very best in your new home. Best wishes from Jason, Jason and all the Rochford Stokes Team
★★★★★ 5/5
GoogleOur agents were very quick to respond and action anything that was needed during our rental year. Anna and Jason were friendly, responsive and professional and I would highly recommend Rochford Stokes to anyone looking to rent.
Emma · 23 September 2024
Agent replied · 22 November 2024
Hi Emma, thank you for posting a review and making such positive comments and of course rating us 5 stars which we really do appreciate. I would also like to say a big thank you to you and Sarah for being so accommodating when we had buyers to view the flat and for keeping the flat so well presented. Best wishes for the future. Kind regards Jason Carlon and all The Rochford Stokes Team.
★★★★★ 5/5
GoogleWe are so lucky to be able to rent a property from such an amazing estate agents. The team is very professional, helpful and never lets you down. Especially shout out to Anna who solves every single problem we encounter promptly. We can’t recommend them enough!
Issey · 27 March 2024
Agent replied · 22 November 2024
Hi Issey thank you ever so much for taking the time to post a review about us and thank you for your very special mention about Anna who truly is a superstar! We really appreciate you rating us as 5 stars and I’m very pleased to hear that out team are looking after you so well. Kind regards Jason Carlon and all the Rochford Stokes Team
★★★★★ 5/5
GoogleI was interested in purchasing a property listed by Rochford Stokes and had a viewing with Jason C, one of the owners of RS.
Even though I didn’t end up putting in an offer, I had an extremely positive experience with RS that as a landlord I will certainly be considering them for any property sales or lettings in the future.
I have dealt with many estate agents as a prospective buyer and see the value in using smaller estate agency like RS over large corporations. Jason C did a great job at selling the property, it just wasn’t exactly what I was looking for.
Vanessa · 15 November 2024
Agent replied · 22 November 2024
Good morning Vanessa and thank you for taking the time to write such a positive review about your experience dealing with me and my team. It is very much appreciated. As a small estate agency business we are continually explaining how very different we are to 99.9% of other estate agencies so it is so nice when the people we deal with, who actually get to experience this difference, take the time to write a review. Thank you again. You've really made my day! Kind regards Jason Carlon.
★★★★★ 5/5
GoogleIn my experience I have at times found it hard to find trustworthy and reliable real estate agents, so the team and Rochford Stokes are a rare find.
Having used one of the larger agencies before to rent out my flat, I was sorely disappointed at the lack of care they gave to maintaining the property (for both the tenants sake and mine). As an overseas landlord it is key to have an agent you can rely on.
With the two Jason’s, Anna and the broader team I never have to worry. They are always responsive to my requests and any tenant raised concerns, and always provide balanced advice (eg what to fix / update and when).
They have a fantastic team of contractors they work with and when I have seen firsthand the maintenance and repair jobs I have been very impressed.
Not only do they maintain the flat well, but when it comes time to renew / find new tenants they always make the process so painless. Especially when getting new tenants, again as an overseas landlord, they take everything off my hands and personally interview / vet all prospective clients and prepare an extremely thorough analysis and talk me through this so we can decide on the next tenant - all of which have been long term and superb (really treated the flat as their homes).
The team also go above and beyond. For example, always helping come tax time with any information I require, and they have also (at no additional charge) assisted in separate real estate matters (not related to rental property).
Couldn’t recommend this team of local specialists enough.
Laura · 15 November 2024
Agent replied · 22 November 2024
Hi Laura, thank you so much for taking the time to post a review. I must say that it was an absolute pleasure to read it this morning. Your very kind words and 5 star rating was a great way to start the day! What also made it a pleasure to read is that it summed up what we are continually telling new clients we meet that we are VERY different to the large chain estate agencies and the experience we provide is rare to find. I will pass your comments onto Jason Galvin, Anna and the rest of the team. Kind regards and thanks again, Jason Carlon
★★★★★ 5/5
GoogleThank you to Anna, Jason and the Team at Rochford Stokes. We moved into a rental property on fairly short notice and they made the process seamless. The Team were also very helpful when dealing with the questions we had during the first few weeks of our tenancy too.
Tom · 23 November 2023
Agent replied · 22 November 2024
Hi Tom thank you for taking the time to write a review. Your 5 star rating and kind words which are very much appreciated. We are glad to have been of service. Wishing you all the very best in you new home Jason and all the Rochford Stokes
team.
★★★★★ 5/5
GoogleWe were tenants at a property managed by Rochford Stokes for nearly 12 years, and during all that time, the team at Rochford Stokes have been very helpful and efficient in dealing with any issue we faced with the property. In particular, when there was a need for a repair or replacement, they dealt with that quickly and effectively, by appointing one of their trusted contractors. When the tenancy finally came to an end, they helped us with the handover process and made sure that we received our deposit back from the DPS. We would strongly recommend Rochford Stokes, their professional yet friendly approach makes them an excellent property manager.
Adriano · 23 September 2024
Agent replied · 22 November 2024
Dear Adriano, thank you for your kind words and 5 star rating which we really appreciate. I will pass this onto the Team as they all work very hard and it is lovely to get positive feedback. We wish you and your family all the very best for the future. Kind regards Jason Carlon and the Rochford Stokes Team.
★★★★★ 5/5
GoogleThe team at Rochford Stokes deliver an exceptionally efficient, personable and hands-on letting service aimed at easing the burden on Landlords whilst providing tenants high quality accommodation.
For context I’ve been renting out flats in London for 12 years and suffered some pretty awful experiences with letting agents - taking a chunky percentage of rental income but seemingly still burdening me with the stress of property ownership? Following a personal recommendation I moved my Clapham property to Rochford Stokes last year - probably the wisest decision i’ve made in passive property investment yet.
From the very outset of my initial conversations with Rochford Stokes, Jason (x 2) and Anna have taken full control of my property. They offer balanced advice on how to position your property in the sector, in my case planning and executing an extensive refurbishment using reasonably priced contractors before swiftly securing a long-term tenancy. Now rented the team are initiative-led, with issues addressed swiftly and autonomously, only rarely requiring my direct input. Even activities I previously thought outside the scope of the lettings managing agent are effortlessly picked up and actioned. The end-end Rochford experience has made an enormous difference to my property ownership experience, removed all the stress as a passive investor and I genuinely couldn’t recommend them enough.
If you’re suffering from the same issues as I was and in need of a change in letting agent, do give one of the Jasons or Anna a call to discuss your options. You won’t regret it.
Shaun · 26 April 2024
Agent replied · 22 November 2024
Hi Shaun, thank you so much for taking the time to post a review about your positive experience dealing with us. It is one of the best reviews we have ever received and it was so nice to read as it confirms what we are continually saying to potential clients; we aren't like the other estate agents in the area and the experience we give our clients is in a different league. It is so powerful for a new customer to read about your experience and I thank you for your endorsement. As a small business this is so valuable to us.
Kind regards and many thanks Jason Carlon, Jason Galvin, Anna and all the Rochford Stokes Team.
★★★★★ 5/5
GoogleRochford Stokes have been our estate agents for the past two and a bit years and we can’t fault them! They have always been responsive to our queries and dealt with any issues promptly and without further charges. They have been friendly and very approachable. We have recently moved out of the property and they have been helpful and efficient in our deposit return. Would definitely recommend Rochford Stokes to anyone!
Rebecca · 23 September 2024
Agent replied · 22 November 2024
Hi Rebecca, thank you ever so much for taking the time to review us which we really appreciate but thank you even more for your positive words and 5 star rating. If we could Google Review tenants we would give you 5 stars as well! You have been a pleasure to deal with and we wish you all the best in your new home. Kind regards Jason Carlon and all The Rochford Stokes Team.
★★★★★ 5/5
GoogleWhen Recently moving, we had a very smooth experience from first viewing to moving in with Rochford Stokes. After searching for a house with a range of estate agents, Rochford Stokes clearly provided the best and most personable help to searching for a property. Would highly recommend their service as a tenant to others.
Dominic · 2 May 2025
Agent replied · 23 May 2025
Good morning Dominic and thank you very much for taking the time to write a review about your experience dealing with us. Your positive endorsement and 5 star rating really help new customers understand that Rochford Stokes are one of the best estate agents in Battersea and we provide a much better experience than our competitors. We can tell them this but it is much stronger when someone we have dealt with provides an endorsement of our claims. We wish you all the very best in your new home. Kind regards Jason Carlon and all the Rochford Stokes team.
★★★★★ 5/5
GoogleWe lived in rented accomodation in Clapham Junction for almost 7 years and Rochford Stokes were the letting agents for our property. They were very professional and helpful whenever we needed them and they managed the relationship between ourselves and the landlord in a fair and considerate manner.
The team at Rochford Stokes were excellent! Thanks for making our renting experience in London so smooth and enjoyable.
Alex · 8 November 2024
Agent replied · 22 November 2024
Hi Alex, thank you so much for taking the time to post a review about your experience renting through us and thank you for your kind, positive words and 5 star rating which we really appreciate and I will pass onto the team. I must say that you guys were great tenants to deal with and I wish you all the very best for the future. Kind regards Jason Carlon and all the Rochford Stokes team.
★★★★★ 5/5
GoogleWe have been working with Rochford Stokes over several years now helping some of their their buyers and sellers with the legal aspects of their moves. Our relationship started when we were acting on a random case for one of our clients and they were using RS. We got on well and realised that we have matching goals and a similar approach to client care. Whether it has been an investment sale or a forever home purchase, they have always been happy to help where they can and to work with us when road blocks inevitably. They have faith in our professional skills and we have faith in theirs which leads to a great trusting and collaborative working relationship which can only benefit all parties to the transaction
David · 27 March 2024
Agent replied · 22 November 2024
Hi David, thank you ever so much for taking the time to write a review about us. It is very much appreciated and I will definitely return the favour! Our Team are very happy to have found you and we have always been extremely impressed with how you and Carole have dealt with our vendors and purchasers transactions. Your level of communication, transparency and efficiency gets transactions moving and the feedback we have had from our customers has always been extremely positive and complimentary. Unfortunately in this day and age so many people go online to look for a solicitor and are swayed by impressive websites or low fees rather than thinking about the abilities of the individual professionals they will be dealing with. Also many estate agents are recommending sub standard firms just because they get a fee kickback whereas we would rather deal with capable individuals that deliver a good service and make our clients transactions a more pleasurable experience. We look forward to working with you and Carole on future transactions. Kind regards Jason Carlon and all the Rochford Stokes Team.
★★★★★ 5/5
GoogleI cannot express enough how impressed I am with Rochford Stokes as our letting agent. From the moment we began the leasing process, they have been absolutely fantastic in every way.
Their communication with us as tenants has been exceptional. They respond promptly to every request we send their way, and their efficiency in addressing our needs is truly remarkable. Whether it’s a maintenance issue or a simple inquiry, they always action it swiftly and effectively, making sure that we are well taken care of.
Moreover, their professionalism and dedication to customer service shine through in every interaction. They have made the leasing process smooth and stress-free, guiding us through every step with patience and expertise.
I cannot recommend Rochford Stokes highly enough to anyone in search of a reliable and trustworthy letting agent. They truly go above and beyond to ensure the satisfaction of their tenants, and we are grateful to have them as our partner in our rental journey.
Thank you, Rochford Stokes, for your outstanding service and for making us feel valued and supported as tenants.
Rick · 27 March 2024
Agent replied · 22 November 2024
Hi Rick, I am always very happy to receive positive reviews with 5 star ratings but your review is one of the best we have ever received and I would like to express my gratitude to you for taking the time to write it. It has made my team very happy and me very proud that they are delivering a standard of service that has led you to write this review. It confirms that our team really does take pride in what they do and they buy into our philosophy of looking after our tenants as much as we look after our landlords. I think some agencies can sometimes lose sight of how important this is! Many thanks and kind regards Jason Carlon and the Rochford Stokes Team.
★★★★★ 5/5
GoogleAs a landlord, I am so pleased we moved to Rochford Stokes from the large national agency that we had been using. Rochford Stokes are amazing, they are a small, friendly, professional team. Once our tenants had moved out, they managed all the work that needed to be done before the house went back on the market. They got everything done so quickly and new tenants moved in less than a month later. The team are so knowledgeable and helpful. I would definitely recommend Rochford Stokes and wish I had found them sooner! Thank you.
Sarah · 27 March 2024
Agent replied · 22 November 2024
Hi Sarah, thank you ever so much for taking the time to post a review about your experience dealing with us. We really appreciate your very kind words and 5 star rating. I’m glad we have been able to restore your faith in our profession after your experiences with your last agent and we very much appreciate you choosing to work with us. I will pass your comments onto the rest of the team. Kind regards Jason Carlon and all the Rochford Stokes Team.
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