Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had an outstanding experience with Rochford Stokes and honestly can’t recommend them highly enough. Jason was my main agent and was an absolute pleasure to work with, professional, approachable, and attentive throughout the entire process. He really listened to what I was looking for and made everything feel seamless. Suzie was equally brilliant, ensuring that all the arrangements and paperwork were handled swiftly and efficiently. Both were incredibly responsive and proactive, keeping me updated at every stage and making the whole experience stress-free. Most importantly, they connected me with a genuinely lovely landlord and a great property that perfectly suits my needs. It’s rare to find an agency that combines personal care with real professionalism, but Rochford Stokes deliver exactly that. I’d have no hesitation recommending Jason, Suzie, and the team to anyone looking for a top-tier estate agent.
Charlie · 3 November 2025
Agent replied · 10 November 2025
Hi Charlie, thank you for posting such an amazing review. Your kind words and 5 star rating are very much appreciated. I will pass on your comments to Suzie and the rest of the team. They all work very hard to deliver a great experience to everyone we deal with and it is lovely when someone takes the time to acknowledge this so a big thank you. I hope your move has gone smoothly and you are happy in your new home. Kind regards Jason Carlon, Suzie and all the Rochford Stokes Team.
★★★★★ 5/5
GoogleAbsolutely brilliant from start to finish!
Rochford Stokes in Battersea made the entire process smooth and stress-free. From the very beginning until we got the flat, they were incredibly dedicated, helpful, and trustworthy.
A huge thank you to Anna, Jason, and Annie for all the support and care you gave us along the way. You went above and beyond, and we truly felt looked after throughout the process. This has been by far the best experience we've had in London yet, and that really means a lot to us.
We couldn’t be happier with the service and are so grateful. Highly recommended!
Rita · 25 June 2025
Agent replied · 9 August 2025
Hi Rita, thank you very much for taking the time to write a review which is very much appreciated but thank you even more for your very kind words and 5 star rating. Our team works really hard to deliver a 5 star service and it is lovely when someone recognises this and writes such a positive review. I will pass this onto them. I wish you all the very best in your new home and getting the balcony stocked up with some lovely plants. Please send us some pictures when it's done. Kind regards Jason Carlon and all the Rochford Stokes Team.
★★★★★ 5/5
GoogleI cannot thank Jason C, and the team at Rochford Stokes, enough for their support during the sale of my flat, and whilst it was tenant occupied. Renting the flat out was a straightforward process, thanks to Anna's capable hands and the guidance she provided. What should have been an uncomplicated and speedy sale turned into a total nightmare, due to factors which were beyond the buyer's and my control. The two Jasons stepped in to provide a service which went above and beyond what I could have hoped for. They did everything they could to try to move the process along. The support Jason C offered me during what became an unpleasant (and unjust) situation between myself and the Freeholders of my building was invaluable. THANK YOU :)
Dr · 10 May 2025
Agent replied · 9 August 2025
Hi Zoe, it was very kind of you to take the time to write such a glowing review of your experiences dealing with us during the letting and sale of your property. We really appreciate your kind words and 5 star rating and I will pass your comments onto Jason Galvin and Anna. You certainly experienced a roller coaster ride but I am glad we could get the deal through for you. All's well that ends well as they say! Many best wishes to you for the future. Kind regards Jason Carlon and all the Rochford Stokes Team.
★★★★★ 5/5
GoogleAmazing experience with Rochford Stokes Battersea : we moved from France and we are more than satisfied by the service of the real estate agent ! Very professional, ultra reactive, nice : their attention to details is worth to be mentionned ! A big thank to Anna and Jason who helped us having a smooth renting process.
Ines · 2 September 2025
Agent replied · 22 October 2025
Good afternoon Ines and sincere apologies for not responding sooner. Thank you ever so much for taking the time to give us a five star review. Your kind words are very much appreciated by me and the team and I will pass them on to everyone. I am glad that we were able to make your move to London a pleasant experience. We all hope you have settled into your new home and your having a good time exploring the wonderful area you live in. Kind regards Jason Carlon.
★★★★★ 5/5
GoogleRochford Stokes Battersea managed the property that me and my two friends rented together, we had the most amazing experience with them! Anna Wallace was our primary contact, she always answered any queries quickly and efficiently and could not have been more helpful!
Everyone in the office was always super friendly and helpful, we couldn't recommend the agency more!
Nya Willis
Nya · 2 July 2025
Agent replied · 25 July 2025
Hi Nya, thank you very much for taking the time to post a review. Anna and the team work so hard to deliver a great service to all of our clients and customers and it is so nice when someone takes the time to recognise this with such positive words and a 5 star review. I will pass your comments onto Anna and the rest of the team. Kind regards Jason Carlon.
★★★★★ 5/5
GoogleI rented with Rochford Stokes for a while and they were fantastic. They were all super friendly and an approachable. Renting through them and sorting a change of tenant was easy and seamless - a special shoutout to Anna and Suzie for organising this! They were really easy to get hold of too and nothing was too much to ask.
I would recommend Rochford Stokes to anyone and are the best agents I’ve rented through in London by a mile (I’ve never written a review about an agency before!). Thank you :)
Isabella · 23 October 2024
Agent replied · 22 November 2024
Good morning Isabella. Thank you so much for taking the time to write a review about us and thank you for rating us 5 stars and saying such positive things about the service which our team has provided. I will pass your comments onto Anna and Suze and I'm sure that it will put a smile on their face that they have done such a good job it motivated you to write your first review about an estate agency! We wish you all the very best for the future. Kind regards Jason Carlon and All the Rochford Stokes Team.
★★★★★ 5/5
GoogleI have never written a review for an estate agent but I had to write this. I cannot express enough how amazing Rochford Stokes has been as our letting agent. Right since the day I viewed the property (the manager Jason actually waited for a while as I was running late and then later also dropped me off as I was in a rush between viewings, have never received such kindness from London estate agents). They go above and beyond to help you.
Their communication with us as tenants has been exceptionally good and considerate. We are only leaving the property as our landlords are selling the property. Even with the property sale, they have been so good to us and have treated us exceptionally well and not just like a number/tick box exercise as many estate agents in London do. Small things like keeping us updated at every stage, sending a Christmas card to us, and always understanding the tenant’s perspective while managing the landlord’s perspective speak volumes about their professionalism and dedication to providing the highest quality of customer service. Everything has been smooth and stress-free with them. In fact when we put an offer on the property, Jason never pressured us to bid more (like many agents do) and told us to put an offer we were comfortable with.
I cannot recommend Rochford Stokes highly enough. They make you feel valued as tenants which is quite rare in London. I would definitely come back to them when I look to buy a property in the near future.
Atasi · 24 August 2024
Agent replied · 22 November 2024
Good afternoon Atasi. I have returned from a lovely holiday and catching up on things today. It was lovely to read your very kind comments about your experience dealing with us and thank you for taking the time to post a review which is much appreciated. Unfortunately in our industry agents often forget that everyone deserves to receive a great service and to be treated with a high level of respect and courtesy. I wish you all the very best for the future and your search for a new home. Kind regards, Jason Carlon and The Rochford Stokes Team.
★★★★★ 5/5
GoogleJason and his team have been letting our house for almost four years now.
What could I say ? They are very professional, reactive, always pleasant.
Jason was with us from day 1 until now. He knows us and the house, and it is the main difference with all the others estate agencies : Rocheford and Stockes is a local business so our interlocutor does not change every now and then, which is much appreciated and makes all the difference.
Our house is in good hands !
Emilie · 26 May 2024
Agent replied · 22 November 2024
Hi Emilie, thank you very much for taking the time to post a review about us. We really appreciate your kind comments and the 5 star rating. We continually tell clients that we are VERY different to our competitors as we are an owner run business, with a well established team and this really makes a HUGE difference to the service you and your tenants receive so it was lovely to read your comments confirming this. Kind regards Jason Carlon and all the Rochford Stokes Team.
★★★★★ 5/5
GoogleJason, Jason, Anna and the team were absolutely brilliant for the four years we rented our flat in Stockwell. They were incredibly fast at fixing any issue that arose, quickly liaised with the landlords and spent time getting to know us as tenants. This meant we always felt completely supported and cared for. We wouldn’t hesitate to use them ourselves should we ever let our flat out in the future. Thank you for everything team!
Olivia · 25 July 2024
Agent replied · 22 November 2024
Hi Olivia, I have just returned from a lovely holiday in Italy and catching up on things today so apologies for the delay in responding. Thank you very much for taking the time to post a review and for your kind comments and 5 star rating which are very much appreciated. I hope everything is going well in your new flat. Kind regards, Jason Carlon and The Rochford Stokes Team.
★★★★★ 5/5
GoogleA RARE FIND in this cut throat industry where often you're treated just like a number with a lot of letting /sales agencies. If you're after a friendly, professional and knowledgeable Agency who have been in the business for a long time, then look no further. My experience was very positive in that it was obvious that they really care about their clients and will go the extra mile. I dealt with Jason Carlon and his team to help me secure a tenancy. They also took time to really listen and answer all my questions about my future Sales ambitions and the support they can offer. What a lovely bunch.
J · 26 February 2024
Agent replied · 22 November 2024
Many thanks J for taking the time to post a review about your experience dealing with me and my team. Thank you also for your very kind words and 5 star rating which is very much appreciated. Let me know when you’re ready to start your search for a property to buy. Kind regards Jason Carlon and all the Rochford Stokes Team.
★★★★★ 5/5
GoogleWe have had the most positive experience with Rochford Stokes being the managing agent of our lease. The London market is notoriously tough when looking for a place to rent and they were so helpful and fair in getting the place. They have also been fast responders to any queries or issues since living in the flat and they are always pleasant to deal with. There is a personal feel to dealing with them which has differed from all the bigger agencies used and I couldn’t recommend using them enough! Thanks team for everything you’ve done for us.
Claire · 26 February 2024
Agent replied · 22 November 2024
Hi Claire thank you ever so much for taking the time to post a review about your experiences dealing with us and thank you for your kind words and 5 star rating which I will pass onto the team. The team all work really hard to deliver a good service to everyone and its nice when we get good feedback which we really appreciate. Kind regards Jason Carlon and all the Rochford Stokes Team.
★★★★★ 5/5
GoogleIf you are looking for a property in London please do not look further. Kind and real people, helpful, supportive and always willing to help. It looked like the property was their own. On top of this, fair prices considering the market general situation, no stupid fees and seamless process during all operations. London need more people like them in the property market. Special mention to Anna. I’ll miss your funny mails! I wish you all the best in your future business!!!
Alessandro · 23 November 2023
Agent replied · 22 November 2024
Hi Alessandro, thank you very much for taking the time to post a review and for your kind words about Rochford Stokes. Thank you also for your special mention to Anna which I will pass onto her and I'm sure she will appreciate it. Sadly in our industry bad service is too common and we strive to ensure that everyone we deal with is happy. Best wishes in the future and if you return to London in the future we look forward to helping you again. Kind regards Jason Carlon.
★★★★★ 5/5
GoogleWow! Been dealing with agents in the Battersea/Clapham area for over 40 yrs !!
The service from these guys is different class .. went there as a new customer and was dealt with and treated very professionally in a 1-2-1 manner .. there approach for lettings is far more advanced than I have dealt with yet .. from the day we met the Propert was rented out within 2 weeks and I had the choice of about 5 tenants to pick from
Great work guys 💪🏼💪🏼👍
Zeki · 23 November 2023
Agent replied · 22 November 2024
Hi Zeki, thank you ever so much for taking the time to post a review about us but thank you even more for your kind words and five star rating which we really do appreciate.
Rochford Stokes are one of the last remaining owner run, independent Battersea estate agents and clients who come over to us often comment that they got fed up being treated like a number on a spreadsheet by the larger companies and they also never got to deal with the same individuals due to high staff turnover. Thank you for choosing to work with us and we look forward to a long business relationship with you.
Kind regards Jason Carlon and all the Rochford Stokes Team.
★★★★★ 5/5
GoogleMeeting Jason and Anna was one of the best things ever happened to us in London!
Last year around this time, we were relocated to London and found ourselves right in the middle of a very competitive market without any experience. We were in panic and full of anxiety but Jason and Anna were there with full of patience, kindness and empathy. They just not helped us to find a flat, they also guided us through all referencing, inventory and moving-in processes. They even offered us their kind help in getting to know the neighborhood and purchasing furniture.
All in all, finding a letting in London is already very hard - especially in a new neighborhood. I am 100% sure that you need people like Jason and Anna by your side during this search. They are the ones to lean on with their clear communication, guidance, honesty and kindness in this hard quest. They are just the best agents as well as being the best neighbors too!
Doğa · 23 November 2023
Agent replied · 22 November 2024
Hi Doğa, thank you very much for taking the time to post a review about your experience dealing with us. Your very kind words and 5 star rating are very much appreciated and we are pleased to have been of service. It is lovely to hear that we made what can be a complicated and stressful process much easier for you. We look forward to seeing you around the neighbourhood. Kind regards Jason Carlon and all the team at Rochford Stokes.
★★★★★ 5/5
GoogleSelling our flat through Rochford Stokes was the best decision we made. Jason and Jason's decades of experience in Battersea and SW London was invaluable throughout the whole process. They understood what we wanted, were extremely efficient and friendly in communication, and were always on the end of the phone - no problem was too big or too small. I would recommend them wholeheartedly to anyone looking to sell in the area.
Rosanna · 26 April 2024
Agent replied · 22 November 2024
Hi Rosanna, thank you ever so much for taking the time to post a review about your experiences dealing with us. Thanks also for your kind words, 5 star rating and your endorsement which we really appreciate. We are always telling potential clients how good we are but it is so much better for them to read how other people, who have actually experienced using our services, have felt about us. I will pass your comments onto the Team. Kind regards Jason Carlon and all the Rochford Stokes Team.
★★★★★ 5/5
GoogleExceptional Service from Rochford Stokes
From start to finish, our experience with Rochford Stokes for renting our new flat has been truly exceptional. They are, without a doubt, the best estate agents my partner and I have ever dealt with.
The entire team was incredibly prompt in all their communications. We never had to chase them for updates; they were always one step ahead, making the often-stressful process of renting feel smooth and efficient.
What really set them apart was how considerate they were. They listened carefully to our needs, answered all our questions thoroughly, and handled every detail with a level of professionalism and care that is rare in the industry. They treated both us and the property with respect, ensuring a positive experience for everyone involved.
Rochford Stokes has completely redefined our expectations of what an estate agency should be. We are absolutely delighted with our lovely new flat, and we owe a huge thank you to the team for their outstanding service.
We highly recommend Rochford Stokes to anyone looking for a stress-free and pleasant experience when renting!
Theo · 1 October 2025
Agent replied · 22 October 2025
Hi Theo, what an amazing review. Thank you ever so much for taking the time to do this and more so for your very kind words and 5 star rating which are very much appreciated. Our team work extremely hard to provide a high level of service to everyone we deal with be they a tenant, landlord, buyer, seller or just someone walking into the office to ask for directions and it is so nice when people take the time to acknowledge their hard work. I will certainly share your comments with everyone. I hope you are both settling into your new home well. It really is a great flat and I know the previous tenants really enjoyed living there. Thanks again for the lovely bunch of flowers you dropped in. That was also a really nice gesture and it put a big smile on Anna and Suzes face. Kind regards Jason Carlon and all the Rochford Stokes team.
★★★★★ 5/5
GoogleI would like to thank Jason and the whole team for helping us secure the sale of our flat.
Whilst the process had many twists and turns over the months against a background of rising inflation and interest rates and additional threats of dropping property prices, we really appreciated the team's counsel and assurance that saw the flat being sold very favourably.
We trust the new owners will enjoy the property as much as we did.
James · 23 November 2023
Agent replied · 22 November 2024
Good morning James and thank you for taking the time to post a review. We really appreciate your 5 star rating and positive comments which I will pass onto the team. We wish you and your family all the very best for the future and we thank you for putting your faith in us even though we were not the most local agent to the property. Kind regards Jason Carlon and all the Rochford Stokes Team.
★★★★★ 5/5
GoogleRecently bought our first property with Rochford Stokes. We had an excellent experience. Jason, Annie and the team were incredibly supportive throughout the entire process. Communication was fantastic, the team are very quick to respond, and we highly recommend them to anyone looking to buy. 😊 …
Lara · 21 December 2024
Agent replied · 24 December 2024
Hi Lara many congratulations on completing your purchase. You have bought a great flat in a great area and I wish you all the best. Thank you for taking the time to post this review and for giving us a five star rating with such kind words. We do work really hard to deliver an excellent service to both buyers and sellers so it is nice when someone acknowledges our efforts. Kind regards Jason Carlon and all the Rochford Stokes Team.
★★★★★ 5/5
GoogleWe were very happy with Rochford Stokes Team backing us in our purchase. Jason Carlon was absolutely 5 stars all the way and Jason Galvin is an equal heavyweight, picking up super fast mid way if needed and delivering. These guys were the best I ever dealt (and the girls of course, notably Annie Yorke being 100% efficient and ruthless especially when she dealt directly with our conveyancing lawyers as they were not very responsive). So my personal review is 5 stars. There will be downs (this transaction was no different) but rest assured these guys will not golden the pill and work around to provide successful completion. Good job.
G · 23 November 2022
Agent replied · 22 November 2024
Thanks Goncalo for posting such a positive review about your experience buying through us. We really do appreciate it and Annie is really pleased that you gave her a special mention- it's made her day! We all wish you and your family many happy years in your new home and I'm glad we could bring things to a positive outcome despite the obstacles. You guys have also been an absolute pleasure to deal with so thank you too. Kind regards Jason Carlon
★★★★★ 5/5
GoogleI am so grateful that I chose Rochford Stokes to sell my property. There were numerous complexities concerning my flat sale and I really don't believe that any other estate agent would have had the knowledge or experience to have dealt with these. Throughout the process I had constant updates from Rochford Stokes who were always on hand for queries, moral support and any other concerns. The two Jasons were incredible and both went beyond their remit to chivy solicitors, third parties and provide solutions to a rather, long and protracted sale.
If you are looking for excellence I would recommend Rochford Stokes. My experience of both buying and selling is for me, stressful but so much easier when dealing with a competent and understanding estate agency that know what they are talking about. Thank goodness for Rochford Stokes.
Lyndon · 23 November 2022
Agent replied · 22 November 2024
Thank you Lyndon for writing such a lovely and positive review. I'm so happy that we were able to live up to the expectations set by Jackie when she recommended us to you. We are very grateful that you chose us as your agent as there are so many to choose from in this area. Best wishes for the future Jason, Jason and all The Rochford Stokes Team. PS: Say hi to Brody!
★★★★★ 5/5
GoogleMy partner and I bought a property sold by Rochford Stokes and we have to say that from the beginning Jason Carlon showed himself to be a truly amazing agent, we never felt that he was pushing to make the sale, on the contrary he gave us space to look around, and make our own opinions of the flat. The team at Rochford Stokes were always very diligent with the process and even helped us finding a mortgagee advisor and a solicitor - James Muncaster the mortgage advisor from Chagnon Financial was also an absolutely star. These two companies went above and beyond for us and for that we’ll always be grateful. Thank you so much Jason and team for making this process easy and smooth.
Jack · 23 November 2022
Agent replied · 22 November 2024
Hi Jack thank you so much for taking the time to post such a lovely review- it’s made a nice end to the week! Your kind words are really very much appreciated. I will pass on your comments to James and it confirms what we always say: he’s the best mortgage broker we’ve ever dealt with in our 30+ years in the business. I hope you and Melissa are very happy in your new home and you have both been an absolute pleasure to deal with. Kind regards Jason, Jason and all the Rochford Stokes Team.
★★★★★ 5/5
GoogleIf you are looking to sell your property, I would highly recommend using the Rochford Stokes team. Jason was always 100% transparent, provided a valuation which was representative of what the property was worth and importantly only introduced the right type of buyer for our property. In a challenging market, Jason swiftly managed to secure an offer at a level we were pleased with. From this point on he went above and beyond to ensure a smooth exchange and completion. Fantastic service and would use them again in a heartbeat.PositiveResponsiveness, Quality, Professionalism, Value
Charles · 23 November 2022
Agent replied · 22 November 2024
Hi Charles thank you so much for taking the time to post a review and for your very kind words and 5 star rating. I'm pleased that we were able to achieve a good result for you quickly and smoothly and deliver a service that all agents 'should' deliver but rarely do. Best wishes with your own purchase and I will let your brother know if we get anything that he might be interested in. Jason and all the Rochford Stokes Team.
★★★★★ 5/5
GoogleWe bought our first property with Rochford Stokes, and they were fantastic. We had continuous updates, a lot of support and they went out of their way to make sure everything went smoothly.
Jason was absolutely brilliant throughout it all. Super knowledgeable and decisive.
Claudiu · 21 December 2024
Agent replied · 24 December 2024
Hi Claudiu, thank you ever so much for taking the time to post a review about your experience dealing with us. We really appreciate your five star rating and kind words. As a small business we rely on new customers being able to read about the experiences of people that have actually dealt with us. I wish you all the very best in your new home. Kind regards Jason Carlon and all the Rochford Stokes Team.
★★★★★ 5/5
GoogleI came across this agency by chance and I am so glad I did. As a paediatrician new to the UK, they helped me find my very first home in London within just one day, a beautiful house with a garden, close to my hospital. They treat you like family, are honest, professional, and truly supportive. I couldn’t be happier with the experience and highly recommend them!
Ekinsu · 22 September 2025
Agent replied · 22 October 2025
Hi Ekinsu thank you ever so much for taking the time to post a review about your experience dealing with us. We really appreciate your kind words and 5 star rating. When you walked into our office Jason Galvin immediately knew that he had the perfect house in the perfect location for you and your husband. We hope you are both settling into your new home and getting to know a new area and city with so many great things to explore and experience. Kind regards Jason Carlon.
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