Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMartin &Co…Letting Agent
I have been a Landlord with Martin &Co since they took over from County Rentals having been with CR for a good number of years. My person of contact has always been Pauline with both firms and I always found her very obliging going out of her way to be helpful.As a letting agent Martin and Co have always been very professional in there approach and I would recommend them to anyone in need of a letting agent
MR · 13 May 2022
Agent replied · 23 October 2024
Thank you for the 5 stars! We are so happy to hear that you have had such a pleasant experience having us as your letting agent, and we hope to hear from you again.Kind Regards,Martin & Co
★★★★★ 4/5
GoogleWould choose Martin & Co again. They have been fantastic from the start - In particular, Gracie has been most helpful, she made the process so simple, fast and easy.
Thank you. We're so so happy with our new home best decision we have made.
Anahita · 25 October 2023
★★★★★ 1/5
TrustpilotDon't go with these crooks
If you have a house to sell, don't go with these crooks! You'll regret it!
Mike · 17 June 2026
★★★★★ 5/5
GoogleI have a recently sold one of properties my company worked on and can honestly say that marketing provided by Martin & Co has been phenomenal.
Lukasz, their in-house marketing consultant has done some amazing photographs and even produced video of the property, which helped greatly in sale of my property.
Martin & Co has been great to work with and now during the pandemic offer Virtual Tours as part of your marketing package. Cannot recommend enough.PositiveResponsiveness, Quality, Professionalism, Value
Edmond · 25 October 2021
Agent replied · 24 October 2024
Hi Edmond, thank you for this incredible review its wonderful to see such great results coming through.
★★★★★ 5/5
TrustpilotLooking for properties
We had the pleasure of viewing properties with Karl. He couldn’t have been more helpful and friendly, he worked with us to find properties in our price range. We couldn’t have asked for a better experience, Karl was excellent!
Katie · 21 February 2024
★★★★★ 5/5
GoogleLukasz has done an incredible job both photographing and videoing the property which will no doubt be a huge help to the sale. He was timely, pleasant and professional and also changed his schedule to help with my own. Thank you so much Lukasz!
Isaac · 25 October 2023
★★★★★ 5/5
GoogleFor the past 18 months, we have been through hell and back as landlords of a property in Wandsworth. The letting agent disappeared, the tenant wouldn't pay or leave, etc. After a long legal battle, we got the tenant evicted and our flat back. But, it was in a shocking, filthy condition.
That's when we reached out to Martin & Co. They have been absolutely amazing. They handled all the clean-up and willingly took on the project management of getting the flat restored. We were consulted every step of the way, but it was such a relief to have someone else take the lead.
Now we have new first-rate tenants, all the paperwork is in order, we have detailed inventories with photos, etc. I couldn't be happier. The whole team was great, but Ms. Fulham Green deserves a special shout-out for managing the restoration of the apartment.
Thank you!
Boris · 26 June 2024
★★★★★ 5/5
GoogleWe have worked with Martin & Co twice now to let our apartment in Wandsworth. On this renewal, we needed to carry out some refurbishment items to get the flat ready before letting. As we don't live in London this could have been time consuming and a painful exercise. Fortunately Jem who
was taking care of the letting, stepped up, introducing contractors and sharing his experience to spec the right items for the flat. A great example of someone going above and beyond in their role. Martin & Co in Wandsworth are super easy to deal with, we'd highly recommend you work with them!
C · 26 June 2024
★★★★★ 5/5
GoogleOf all the estate agents I’ve dealt with in London, Martin and Co are by far the best. Special mention to Che McDowell for his attentiveness and professionalism throughout. Definitely will be recommending!PositiveResponsiveness, Quality, Professionalism, Value
Lloyd · 25 October 2020
Agent replied · 24 October 2024
Thank you!
★★★★★ 5/5
TrustpilotKaren has been very helpful to me as a…
Karen has been very helpful to me as a landlord of one property.She answers all my queries and takes time to complete things on my behalf.Thanks Karen
Janette · 11 May 2022
Agent replied · 23 October 2024
Thank you for the 5 stars! We are so happy to hear that you have had such a pleasant experience having us as your letting agent, and we hope to hear from you again.Kind Regards,Martin & Co
★★★★★ 5/5
TrustpilotHenry was a super star
Henry was a super star. He really did go out of his way to ensure that we felt like he was on top of everything. When our buyers randomly pulled out he had the property re listed in hours and we managed to get a higher price after this. Value for money - the virtual tour really did sell our home. Thanks
Jay · 3 December 2021
★★★★★ 1/5
TrustpilotTerrible (Bognor Branch)
Terrible (Bognor Branch)Rented for 1 ½ years and they never helped me once. Despite asking Marlina multiple time inc visiting the office, I was never given a key to communal meter cupboard to get readings. I never knew if I was in credit or debt the whole time. I was even emailed by Marlina to say too busy to get one, please ask a neighbour?Heating never worked, just a plug in radiator. Mould in bedroom ect.After leaving they tried to claim most of my deposit with false claims. End of tenancy report said multiple items missing despite them later admitting they had these in their offices. Locks tampered with, carpet dirty, pet damage & much more. They even took photos at strange angles to make things look worse than they were.Lucky I took photos start & end of tenancy & The deposit protection ruled in my favour.I promise you it was in better condition when I left. I even showed the owner round who said he was happy I looked after it.During a final call to them I asked why they never mentioned anything to me if issues and they said it was company policy to only talk to their clients. I thought I was their client???????Disgusting behaviour. If you dare use them (especially this branch) Take photos people!!Ok rant over. I don’t normally moan but all the above & virtually saying I stole items, I had to comment.Good luck all
J · 7 June 2024
★★★★★ 5/5
GoogleChe was a great help in finding our new place. He was super helpful and responsive to all our questions and requests. Would definitely recommend if you are looking for your next place!PositiveResponsiveness, Quality, Professionalism
Brad · 25 October 2020
Agent replied · 24 October 2024
Thanks Brad what a great review!
★★★★★ 5/5
GoogleHannah from the sales team has been quite literally a DREAM. Me being probably the worst purchaser and neediest with a a "chain" and requesting multiple viewings to show family etc, Hannah has dealt with my sale with T-H-E most professionalism, fun and on point attitude! its been a long ride (my fault) but the help and support has been brilliant, a true gem, and asset to M&C! 5*
Chris · 25 October 2022
Agent replied · 24 October 2024
Really appreciate the review Chris and your honesty! Glad we could help you.
★★★★★ 5/5
GoogleThe office is brand new, the staff here are very friendly and efficient too. A big thank you to Antony for his professional help on finding a new home for me, would recommend them to everyone!
Lexie · 26 October 2019
Agent replied · 24 October 2024
Thank you!
★★★★★ 4/5
TrustpilotExcellent service
We recently enquired about a rental property, our call was handled courteously and efficiently, our viewing was arranged timeously and Nasreen from Martin & Co was helpful, knowledgable and very respectful throughout the entire process. Documentation was delivered as promised, fully explained and processed expeditiously. At the time of writing, we have no experience of lease end or matters arising, return of deposit etc.
Walter · 7 January 2021
★★★★★ 1/5
TrustpilotNot competent advisers
I am self-employed. My husband employed and we have a guarantor. But a very "nice" lady on the phone said that since I have been working for less than 1 year, my income will not be taken into account and the presence the guarantor does not change the situation in any way! So we could rent from them (or anyone from Rightmove) only on husband's salary which is enough only for properties not more then £900!!!Obviously that adviser is not competent and left me with no hope when it was a lie!
Yuliia-Olha · 23 April 2024
★★★★★ 5/5
TrustpilotPauline and team were excellent
Pauline and team were excellent. Everything promised, they delivered. very professional and personable. Very pleasant dealing with them all.From viewing the property with Nasreen to Pauline's invaluable guidance and collecting the keys etc with Sharon, the experience has been pain-free and enjoyable. I can trust Pauline and team, and am delighted with their service.I thank the whole team for helping me find that property that I wanted.
Alan · 15 January 2020
★★★★★ 5/5
GoogleMartin & Co, particularly Che and Fulham, we’re really helpful and responsive during our search & move-in process. Would recommend!
Zac · 25 October 2022
Agent replied · 24 October 2024
Really appreciate the review and feedback Zac.
★★★★★ 1/5
TrustpilotRude Agent
The agent was rude over the phone. Wouldn't give us a chance to talk straightaway telling us we can't rent the property. My husband called separately and they made him hold 3 times asking unnessary question like about our kids especially what gender they both are, like what's that got to do with renting a property? Not a trusted house agent at all. Would never recommend.
Angelina · 5 January 2023
Agent replied · 23 October 2024
Hello Angelina, we are sorry to learn that you were not satisfied with the service provided by a Martin & Co office. To help us further our investigation, would you please email us your contact information and the name of the branch?Email: social.media@martinco.com
★★★★★ 5/5
Googleo whom it may concern- any and all clients present and future. I would like to highlight the professionalism of Mr Che McDowell. Over this difficult period of lockdown and uncertainty He has helped steer me into my dream home in London. From the moment I met him to view the property I knew it was exactly what I was looking for. Che understood my needs and heard my enthusiasm for the place. He ensured me that I would be able to move in and with all the impossibility and uncertainty the Covid Lockdown has presented to every situation he made that possible. He guided me through the whole process and got me into my place. His diligence and care to his profession and to the people he helps find homes is second to none. I am very lucky I found Che to help me find my home If the time comes that I wish to move again I will absolutely be asking for his help. He is second to none, and someone I trust implicitly. A complete professional and and a gentleman, to boot.
Jon-paul · 25 October 2020
Agent replied · 24 October 2024
Wow we are bowled over by this knockout review and in particular Che who is very grateful for the feedback!
★★★★★ 5/5
GoogleMy agent was Che MgDowell who was really responsive and helpful and pleasant to deal with. The agency did not calculate correctly the sum due for the first month with account of holding deposit and rent deposit and if I didn't pay attention to this I might have overpaid. Che dealt with the accounts in a speedy manner. I also asked for the 3d set of keys and Che arranged this too in no time. Overall very pleased with Che. Would recommend.PositiveResponsiveness
Tatiana · 25 October 2020
Agent replied · 24 October 2024
So pleased this was a great experience for you, thank you for the review.
★★★★★ 5/5
GoogleNeeding to rent a place quickly we were very fortunate to have had Che help us out. He was so quick to look at our requirements and recommend the perfect place for us. Ontop of that he arranged viewings on the day and went above and beyond to ensure we were happy and everything went smoothly. Even after we moved in and everything was signed he called and ensured we were happy and settling in ok which we really appreciated. Going forward we will only be using Martin & Co and hope Che will be the one looking after us.
Matthew · 25 October 2020
Agent replied · 24 October 2024
Thanks for this incredible review!
★★★★★ 5/5
GoogleThank you Jem Bayley for incredible and prompt service. You made the move-in process seamless; the professionalism and care is so appreciated. Thank you for our best experience with London-based agents!
Tayla · 27 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.