Trusted Agent profile · Wandsworth

JOHNS&CO Nine Elms reviews in Wandsworth

4.7

★★★★★ Excellent

1,660 reviews across 2 platforms

1 New Mill Road, London, SW11 7AW, Wandsworth, SW11 7AW

Part of JOHNS&CO, see every office.

JOHNS&CO's office in Wandsworth, at 1 New Mill Road, is rated 4.7 out of 5 across 1,660 reviews on two platforms, including 255 Google reviews rated 4.2.

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4.2 / 5

255

Reviews on Google

This office

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1,405

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Google

Our experience with Johns and Co was one of the best I’ve ever had with a letting agent. Sam especially made the whole process one of the most effortless, was always on hand even out of office hours and managed to help myself and my partner get the place we wanted even at a difficult time for everyone. Even when he handed over from such a great negotiation to his next colleague Melodie, she was quick, responsive and extremely kind. Recommend highly. On check out Louis and the team were absolutely wonderful. Highly recommend all round. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Nick · 23 October 2021

Agent replied · 22 October 2024

Hi Nick, Thank you so much for the 5-star review and kind feedback about Sam, we'll be sure to pass that on. We're so glad the hard work paid off, despite the current climate. It's been a pleasure and thank you for the recommendation. All the best, Johns&Co Team

5/5

Google

We recently rented an apartment through Johns and Co. our experience has been very pleasant. Joe Cliffe was nice and very professional. He made the confusing and difficult task of renting in London very easy and low stress for us. We also worked with Amy Bridge who helped us through the referencing and signing the contract. She was such a great help and worked with us in coming up with a solution that works for us. She’s always available to answer all our questions and concerns. I highly recommend this agency and working with Amy and Joe.PositiveResponsiveness, Professionalism

Amal · 23 October 2021

Agent replied · 22 October 2024

Hi Amal, Thank you for the kind words and 5-star review! We're glad to hear that everything worked out and was a stress free, easy experience. Have a nice day. All the best, JOHNS&CO.

5/5

Trustpilot

Exceptional service , very professional

Here’s a refined version:Jemma is exceptional at her work, demonstrating stellar client-centric skills. As an overseas buyer, she guided us through every step, always ready to answer any queries and very well-organized in her viewings. She is a stellar professional.

Habib · 12 November 2024

Agent replied · 23 December 2024

Hi Habib,We’re thrilled Jemma could provide the guidance and professionalism you needed as an overseas buyer. Her client-focused approach is what we strive for, and we’re so glad it made a difference for you!

5/5

Trustpilot

Process made easy by great communication

Odete made the ending of my tenancy process really easy & convenient, fully explaining all the steps, responding to any queries extremely promptly and organizing the end of tenancy clean directly with a cleaning company on my behalf.

Paul · 10 December 2024

Agent replied · 23 October 2024

Hi Paul,Thank you for this fantastic review! We are very pleased to hear Tee was on top of all aspects of the selling process, contributing to a positive and efficient experience. We'll be sure to pass your feedback onto Tee, and we wish you all the best on your property journey.

5/5

Trustpilot

Michael Fadiora was simply excellent

Michael Fadiora was simply excellent, he was knowledgable about the property and awnsered all my questions.While I decided to go with another property. I will be saving Michaels number for my future renting needs and I will not hesitate to recommend him to my friends.Thanks again for all your help

Devraj · 24 May 2024

Agent replied · 23 October 2024

Hi Devraj,Thank you for your feedback. We're delighted to hear that Michael provided excellent service and that while you ended up choosing another property, you have formed a lasting partnership with him. We look forward to assisting you in the future.

5/5

Trustpilot

Priscilla is fabulous

I have nothing but great things to say about Priscilla. She has helped us immensely with all property management issues we have had with our recent move. She paved the way to our new home and eliminated any problems that came our way. She is an excellent communicator, she’s patient, always willing to help and solve the problem and she does it with a great sense of humour which always helps. I can’t express my gratitude towards her, she really has made sure we are comfortable and happy in our new home. I hope Johns & Co realise what they have, as you’ve been nothing fabulous! Thank you Priscilla

Giorgio · 28 June 2024

5/5

Trustpilot

Purchased our ideal home

Elliot was genuinely fantastic throughout this process of buying our first home. Not only did Elliot help us find our perfect place but he was the key bridge between us and the seller, gave us advice on managing our Solicitor and felt like a godsend during times when the process wasn’t as smooth running.I couldn’t thank or recommend Elliot enough!ViewingsWe found Elliot to be very knowledgeable regarding the area we were looking to buy. He had a host of options which broadened our horizons but at the same time didn’t waste time. It was very efficient!Making an offerElliot was very honest about the scope of movement regarding the price of the house we eventually purchased. He was very clear and prompt when communicating our thoughts to the seller and vice versa. In the end we are really happy with the price!Exchange and completion This is really where Elliot exceeded all expectations. He was continuously in contact with us whether it was regarding updates from the seller side or voicing our concerns to the solicitor. It made this whole process a lot more manageable. Overall Elliot is a great representative for Johns and Co. We already new about Johns and Co via our family also purchasing through the company, but Elliot exceeded all expectations and we are really happy.

Shivam · 27 June 2024

5/5

Trustpilot

A professional team

During the process of moving into my new home, the Johnson & Co team provided professional service. Especially Destini-Rikki, who promptly replied to my emails, followed up, and resolved my issues. I have also worked with other agents before, and this team left a very good impression

Luo · 12 July 2024

Agent replied · 23 October 2024

Hi Luo,Thank you for leaving this feedback. It is great to hear we have stood out among the other agents you have worked with, in particular Destini. We will be sure to pass your kind words along to her.

5/5

Trustpilot

Issue resolved

Luke (Thomas) has been very helpful and great to liaise with when we encountered an issue with the flat. He has been professional and supportive, and very prompt in his responses.

Diana · 10 June 2026

Agent replied · 23 December 2024

Hi Diana, Thank you for sharing this feedback. We're thrilled to hear Luke has been helpful, responsive and professional in his support, and we'll be sure to pass your kind words along to him.

5/5

Trustpilot

Beverley went above and beyond for us!

I’ve recently moved into a new apartment and my property manager Beverley Hutchinson-Woodroffe has provided impressive ‘hands-on’ service and impeccable professionalism. She has been easy to reach, very responsive, knowledgeable and has provided impeccable service.She was very patient, and took the time to check back with me to make sure I was comfortable at all stages of the process.I would definitely recommend Johns&Co in the future, as Beverley made us feel as valued (and didn’t take the ‘one size fits all’ approach to property management that we have experienced in past endeavours)!

Victor · 20 June 2024

5/5

Trustpilot

Andre and Marwa were great!!

Loved working with these guys! Andre was really a big help in finding me a property and everything was done so quickly and smoothly!Andre best estate agent I ever had the pleasure of having! Marwa was also a really great help and communicated great on email!

Cheyenne · 17 July 2024

Agent replied · 23 October 2024

Hi Cheyenne,Thank you for leaving this review, we are thrilled to hear you were highly impressed with Andre's service. We will be sure to pass your kind words along to both Andre and Marwa.

5/5

Trustpilot

FANTASTIC CUSTOMER SERVICE

Fantastic customer service by the whole team who have repeatedly gone out of their way in the management of my property. A special thank you to Sardar Berzo who had significant and complicated issues to overcome, He remained poised and professional ensuring the situation was resolved effectively. GREAT JOB!

Pippa · 22 May 2024

Agent replied · 23 October 2024

Hi Pippa,Thank you for your kind words! We're thrilled to hear that our team provided you with fantastic customer service and went above and beyond in managing your property. Sardar dedication to resolving complex issues with poise and professionalism is truly commendable. We greatly appreciate your recognition and look forward to continuing to exceed your expectations in the future.

5/5

Trustpilot

Best customer service I have ever…

Nicholas Randall provided an incomparably good customer service and was available almost 24/7 to answer my questions and make sure I move in on time. None of his colleagues i dealt with even compare.

Filip · 10 May 2026

Agent replied · 28 May 2026

Hi Filip, Thank you for this high praise for Nicholas. We're pleased to hear you found his service responsive and efficient service, and will make sure he receives your feedback.

5/5

Google

I have dealt with John &Co in a purchase and a rent out in Embassy Gardens. Both experiences were very pleasant in terms of financial benefits for me as well as the professionalism of the team. They have worked very hard to accommodate my needs in both transactions and made me very comfortable with their quick responses. I am currently working in another purchase with them and highly recommend dealing with. Ossama Bukhari. Saudi ArabiaPositiveResponsiveness, Quality, Professionalism, Value

Ossama · 23 October 2021

Agent replied · 22 October 2024

Hi, Thank you for the kind words and 5-star review! We're glad to hear that everything worked out and was a stress free, easy experience. Have a nice day. All the best, JOHNS&CO.

5/5

Trustpilot

I rented a house through John’s and Co

I rented a house through John’s and Co, and it was a fantastic experience. Shareen and Amy were both highly professional and dependable, guiding me to find the perfect property that met all my expectations. They handled everything with great patience and care.

Vincent · 24 August 2024

Agent replied · 23 October 2024

Hi Vincent,Thank you for sharing your experience! We're thrilled to hear that your experience with Shareen and Amy was fantastic and that they were able to help you find the perfect property. Their professionalism and dedication are something we take great pride in, and we’re glad they could meet all your expectations with patience and care. If there’s anything else you need, please don’t hesitate to reach out. We’re here to assist you anytime!

5/5

Trustpilot

Thanks Candice and Tia for managing the…

Thanks Candice and Tia for managing the process so well and smoothly.

CS · 21 June 2026

5/5

Trustpilot

Lara Robson is extremely responsive and…

Lara Robson is extremely responsive and supportive of all of the moments I need help during my tenency. Additionally Claudiu was excellent at helping me to find my flat and being patient with me as I walked through the process of finding a new home.

Ambria · 15 July 2024

Agent replied · 23 October 2024

Hi Ambria,We are thrilled to hear Lara and Claudiu have been of such help to you. We will be sure to pass your kind feedback along to them. We wish you the best in your new home, do not hesitate to reach out if you require any further assistance - we're always here to help!

5/5

Trustpilot

Good experience of letting

We had an amazing experience working with Johns and Co. Amy and Candice were very proactive and responded to our emails on time. They made sure we got a clean flat at the start of our tenancy without much repair requirement.

Vinny · 20 September 2024

Agent replied · 23 October 2024

Hi Vinny,We’re thrilled you had such a positive experience with Amy and Candice! Ensuring a smooth start to your tenancy is important to us, and we’re glad to hear they were proactive and responsive. We hope you continue to enjoy your new flat!

5/5

Trustpilot

Bethel Gamma was assigned to process…

Bethel Gamma was assigned to process our rental property. He is very well verse with all the information a landlord needs to furnish to make the whole letting process move swiftly and seamless between landlord and tenant.

Catherine-Elizabeth · 18 November 2024

Agent replied · 23 December 2024

Hi Catherine,Thank you for your thoughtful review! Bethel’s expertise and efficiency are key to ensuring a seamless rental process, and we’re glad you had such a smooth experience.

5/5

Trustpilot

Great Experience

The team at Johns & Co were great from start to finish. Grace and Amy were so attentive, answered any questions and queries I had and I felt well looked after throughout. Big thank you to the girls for helping me find an apartment and getting me set up quickly!

Miss · 5 April 2024

Agent replied · 23 October 2024

Thank you for your review! We're thrilled that Grace and Amy provided you with great service and helped you find your new apartment quickly. We wish you all the best in your new home.

4/5

Trustpilot

The JOHNS&CO company bas been effective…

The JOHNS&CO company bas been effective and timely in managing the matters of my property. The email communications and portal have been user friendly. In addition, Bethel Gamma has been very responsive to address my needs and keeping me posted on the status of my property letting situation.

Abel · 6 May 2024

Agent replied · 23 October 2024

Hi Abel,Thanks for your feedback! We're glad to hear you found Johns&Co effective in managing your property. It's great that Fixflo has been user-friendly for you and that Bethel's responsiveness and updates on your property letting situation are appreciated. If you need anything else, feel free to reach out!

5/5

Trustpilot

Exemplary Service and Genuine Kindness

I cannot express enough gratitude for the exceptional service provided by Bethal and Martina at JOHN&Co Real Estate Agency. From the moment I stepped into their office, their warmth and professionalism were evident.Bethal and Martina went above and beyond to help me find the perfect home. They patiently listened to my requirements and preferences, ensuring that every property they showed me aligned with my needs. Their knowledge of the market was impressive, and their guidance throughout the entire process was invaluable.What truly sets Bethal and Martina apart is their genuine kindness and dedication to their clients. They treated me not just as a customer, but as a friend, always ready to lend a helping hand and offer support whenever I needed it. Their positive attitude and unwavering optimism made what could have been a stressful experience, an enjoyable one.Thanks to Bethal and Martina, I am now happily settled in my new home, and I couldn't be more grateful for their assistance. If you're looking for a real estate agency that prioritizes customer satisfaction and goes the extra mile, I wholeheartedly recommend Bethal and Martina at JOHN&Co. They are the epitome of professionalism, helpfulness, and kindness in the real estate industry.

Ahmed · 5 May 2024

5/5

Google

Chloe has been the most amazing help with renting our flat. She understood all our needs and overall helped in all aspects in the process of moving. She was very quick to respond to any and all questions and queries. Chloe is an amazing person and so easy going, she will help make your troubles seem trivial.

Samira · 23 October 2023

Agent replied · 22 October 2024

Hi Samira, Thank you for the 5-star review and feedback. We wish you all the best in your new flat. Kind Regards JOHNS&CO

1/5

Google

We've had numerous issues including rodents, bathroom windows that wouldn't open, leaking taps. Issues were resolved fast at first, but the rodent issue has been ongoing for months now - we have holes in the flat that go directly to the street, which still hasn't been resolved and is a literal health hazard.

Nathaniel · 5 June 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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