Trusted Agent profile · Wandsworth
★★★★★
460 reviews across 2 platforms
324 Trinity Road, London, SW18 3RG, Wandsworth, SW18 3RG
Part of John D Wood & Co., see every office.
John D Wood & Co.'s office in Wandsworth, at 324 Trinity Road, is rated 4.0 out of 5 across 460 reviews on two platforms, including 177 Google reviews rated 4.5.
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John D Wood & Co. Wandsworth won ESTAS awards in one year, most recently 2018.
ESTAS winner in one year: 2018.
2018 1 Bronze ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
1/5
TrustpilotTerrible agents
Terrible agents, a bunch of kids who do not know what they’re doing. Awful at keeping you updated on the progress and very disorganised. You have to chase them and only to find out that something hasn’t been done or done too late thus you ending up missing out on the property! What a waste of time
5/5
GoogleI had a great experience! Sorting out my new rental and all the associated documentation went very smoothly. ThanksPositiveProfessionalism
Thank you for your kind 5* review!
5/5
GoogleVery professional agency who filled a vacancy very quickly and with no hassle. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotI am very happy with the attention…
I am very happy with the attention Alexandra Crocker, Emily Hughes and Harry Crookenden are given to me in regard to the short-let tenancy of my flat.Any issue I have they try to solve immediately .I recommend John D Wood for the very professional and experienced people they have.
1/5
TrustpilotThe worst of all
The worst of all. Penelope Leng showed me a property that is not ready to move in. And the renting price is increased when I told her that I want to rent. I don't know the company but I know the letting negotiator who made me unhappy about the whole experience.
1/5
TrustpilotBad tenant Chris Witts
J D Wood let my flat in Weybridge. The bad tenant Chris Witts stopped paying the rent and left the flat damaged and very dirty. He would not admit his financial responsabilities, luckily I was able to recover the debt from the deposit through mydeposits.
1/5
TrustpilotWhat a joke
What a joke! The epitome of bad and distrustful estate agents. We arranged a viewing with the Esher office and no one showed up- no email,text,call, WhatsApp- to even tell us they were late or having to cancel. And worse still- the property we arranged to view and sat waiting for 20 min was already sold.
1/5
TrustpilotVery unprofessional
Very unprofessional, extremely hard to get hold of when you want something done.
5/5
GoogleExcellent service all round. Went the extra mile to ensure all sorted on day of tenants arrival, helped out with all the issues - even when not their problem. Good communication from everyone as well (they call you back!). Found excellent tenants for us in less than a week. Would recommend to anyone looking to rent in the area.
5/5
TrustpilotA very satisfied customer
I have let my flat with John D Woods for many years now and the company have always found me a very good tennant. The service has been extremely good and efficient. I would like to specially mention Shioeni Oates and Imogen at the Wandsworth branch. I would highly recommend John D Woods.
5/5
GoogleGreat service provided by Imogen at John D wood Harrison & RoryPositiveResponsiveness, Professionalism
Thank you for your kind 5* review!
5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
5/5
GoogleThe Team at John D Wood made my life so much easier during the letting of one of our properties and were extremely friendly and helpful throughout the process and it really took the pressure off me. I would highly recommend John D Wood to either Landlords or tenants. Nothing was too much trouble.
1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
5/5
GoogleShoeni and Viktoria have been very helpful and professional in finding new tenants for us. Thank you
Many thanks for taking the time to leave this amazing 5* review. Best wishes, Lucy
5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient. I’d recommend them highly.
4/5
GoogleI would recommend John D Wood. The process was made very easy
Thank you Matt for your review. I will of course make sure our local team are made aware of your kind words. Kind regards, Scott
5/5
GoogleI cannot recommend this agency enough. They listened to my requirements, showed me several properties until I found the ideal one for me and my family. All the staff were most helpful and patient, and Piers in particular was fantastic. Nothing was too much problem for him.
5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
5/5
GoogleI found the lettings team at JDW Trinity Road to be very professional. The trio of manager, negotiator and lettings operations coordinator found me good tenants and gave me sound advice throughout the process. I would recommend them and will definitely work with them again.
5/5
GoogleFriendly, responsive and very lovely!PositiveResponsiveness, Professionalism
Thank you for your 5* review!
1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. John D Wood & Co. Wandsworth Sales won Bronze for Lettings (Landlords) in London South & South West at the ESTAS 2018 awards.
