5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
Trusted Agent profile · Wandsworth
John D Wood & Co. Wandsworth Sales reviews
★★★★★
460 reviews across 2 platforms
324 Trinity Road, London, SW18 3RG, Wandsworth, SW18 3RG
Part of John D Wood & Co., see every office.
John D Wood & Co.'s office in Wandsworth, at 324 Trinity Road, is rated 4.0 out of 5 across 460 reviews on two platforms, including 177 Google reviews rated 4.5.
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Awards
Industry awards
John D Wood & Co. Wandsworth won ESTAS awards in one year, most recently 2018.
ESTAS winner in one year: 2018.
ESTAS awards by year, 2018 to 2018
2018 1 Bronze ESTAS 2018 winners
- BronzeESTAS 2018: Lettings (Landlords), London South & South West
Source: ESTAS winners lists, as published, linked by year.
Reviews
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
4/5
GoogleJames has helped me secure a lovely flat in Wandsworth after recently moving back to the UK. He has been very helpful throughout the process, always available and generally made the whole process far easier than I had envisaged!
5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
5/5
GoogleVery nice experience for us. Being expatriates new to London, it was great that they could help us throughout the whole process answering all our questions and requests. Special mention for Sean Parrett for all the help.
1/5
TrustpilotAbysmal service
Abysmal service. Lack of professionalism. Was promised the earth and then told to reduce my property price constantly to get a quick sale. Cowboy outfit posing as class Estate agents.
5/5
TrustpilotKelly and Nicole did a great job…
Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you
4/5
GoogleI have just rented a property for my colleague relocating to London with John D Wood in Wandsworth. The service, care and honest advise they gave was refreshing and I would definitely reccommend.
5/5
GoogleHad a fantastic experience with everyone at John d Wood who helped us find our perfect flat. Team were really helpful and we didn't feel pressured at any time. Would highly recommend!
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
4/5
TrustpilotGreat local knowledge
Just spoken with Umar who was very helpful and knew the location inside out. This initial conversation has given me confidence and would definitely use again.
5/5
TrustpilotHave had a really good experience in…
Have had a really good experience in terms of buying and selling from John D Wood / Battersea. Would highly recommend
5/5
TrustpilotGreat caring
1/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@Connellsgroup.co.uk as we take all comments seriously. Kind regards, Lucy, Customer Feedback and Support Team.
1/5
TrustpilotWish there was lower rating
Wish there was lower rating . Worst in the industry.
5/5
GoogleRating only, no written review.
Agent replied · 12 January 2026
Thanks Ella for your 5* review. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleWe've just sold our flat through John D Wood and I'd definitely recommend them. Bethan Akers in particular has been brilliant.
1/5
Trustpilotabsolutely awful real estate agents
absolutely awful real estate agents. had a painful tenancy term. not returning my deposit. terrible people to deal with
5/5
GoogleGreat service from Chris Clark - managed to let the property to some lovely clients before it had even been marketed!
5/5
GoogleI would certainly recommend John D Wood in Wandsworth. They were very professional. Thanks for your help!
5/5
GoogleA positive experience and transaction. Professionally managed process with cautious and client focussed team.
5/5
TrustpilotDynamic
Dynamic, friendly & forward thinking agent - pleasure to work with
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John D Wood & Co. Wandsworth Sales
Has John D Wood & Co. Wandsworth Sales won any awards?
Yes. John D Wood & Co. Wandsworth Sales won Bronze for Lettings (Landlords) in London South & South West at the ESTAS 2018 awards, its most recent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. John D Wood & Co. Wandsworth Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wandsworth.
