Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRented through James Pendleton for a…
Rented through James Pendleton for a year while Clapham South. My property manager James was very responsive and actioned everything request in a timely, pleasant and understanding manner. Really would use their services again!
Danny · 16 July 2024
Agent replied · 23 October 2024
Dear Danny,Thank you for taking the time to inform us of the positive experience you have recently had with the Property Management Department of James Pendleton and James in particular. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you happiness for the future.
★★★★★ 5/5
TrustpilotJames Pendleton Estate Agent
I have been working with James Pendleton Estate Agent since 2018 and I always had great experience.I first purchased a flat in 2018 through James Pendleton and I was impressed with their approach and professionalism.Currently I am leasing both my properties through them and I’m very satisfied with their service.I would have no hesitation to recommend using this agency to anyone.
Stefano · 13 July 2022
Agent replied · 23 October 2024
Dear Stefano,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
★★★★★ 5/5
TrustpilotThe best customer service!
The team at James Pendleton are super efficient and their customer service is second to none - I would highly recommend working with them. I also want to thank them for all their help in getting me into my new property so effortlessly within a week of viewing to moving in!
Persephone · 8 June 2023
Agent replied · 23 October 2024
Dear Persephone,Thank you for leaving us such a wonderful 5* review. Customer experience and satisfaction is our priority, and your review has reaffirmed this. We are thrilled to read that you loved your experience with James Pendleton. We hope you are very happy in your new home and we look forward to working with you in the future.
★★★★★ 5/5
TrustpilotMade relocation easy and fast
They made my transition pretty easy and handled everything on my behalf. They also provided all the documentation necessary to complete my move. I literally focused on work the entire time whiles they ensured I had everything in place for my move day. In short they are the best.
David · 2 August 2023
Agent replied · 23 October 2024
Dear David,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Our team are over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotI’ve just started my tenancy with with…
I’ve just started my tenancy with with JP and my whole experience has been great starting with the letting Manager Toby Gardiner and finally Suzan Salih ( Tenancy and renewals consultant)Both Suzan and Toby have been very helpful throughout the whole process and were very prompt. Highly recommend!
F · 10 August 2023
Agent replied · 23 October 2024
Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best in your new home.
★★★★★ 5/5
TrustpilotVery well organised effort to help us…
Very well organised effort to help us move into our new homeSuzan Salih has provided a great service as move in coordinator and has chased results and been available when in need of urgent assistance
Roua · 21 May 2024
Agent replied · 23 October 2024
Dear Roua,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
★★★★★ 5/5
TrustpilotGood stuff
Good stuffI have recently added a second property for JP to manage. As usual Sam ,Suzan, Zosia and Matt have all made the onboarding of the property and new tenant very easy. Long may it continue. Thanks all.
Hugh · 28 February 2024
Agent replied · 23 October 2024
Dear Hugh,Thank you for taking the time to inform us of the positive experience you have recently had with the Letting and Property Management team of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for providing us the opportunity to look after another property for you. Wishing you all the best.
★★★★★ 5/5
GoogleAfter an initial negative start to our tenancy, our property manager James Smith really turned around the experience. Super reliable, easy to contact and ultimately wants the best for tenants as well as the landlord. Thank you James for all your support!
Heather · 30 November 2023
Agent replied · 25 October 2024
Dear Heather,
Thank you for your 5* review of the recent service you received from our James Pendleton Property Management department. We are delighted we were able to change the initial experience for you and are glad to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best.
★★★★★ 5/5
TrustpilotI've had a great experience with Suzan…
I've had a great experience with Suzan and James Pendleton. They helped me have a smooth and pleasant experience moving in to the new flat. They answered to all my questions and helped me clarify situations I was not sure about. Thank you for your help and guidance!
Laura · 15 June 2023
Agent replied · 23 October 2024
Dear Laura,Thank you for taking the time to inform us of the positive experience you have recently had with our move in team at James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you happiness for the future in your new home.
★★★★★ 5/5
TrustpilotWe have been using JP Homes since 2012…
We have been using JP Homes since 2012 to rent out a flat. The service we received has always been great and most importantly they have always found reliable tenants quickly. Suzan and Marcus have been great this time round. Thank you!
Richard · 14 November 2023
Agent replied · 23 October 2024
Dear Richard,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Thank you for your continued support. Wishing you all the best for the future.
★★★★★ 5/5
GoogleExcellent service throughout the whole process. Ed Whyte was always on hand to offer assistance when needed. Highly recommended.
Michael · 26 October 2020
Agent replied · 25 October 2024
Michael,
Your feedback is very much appreciated, thank you, Ed will be thrilled.
We know that moving can be stressful at times and here at James Pendleton we take pride in our levels of customer service and when this is appreciated it makes all of our efforts even more worthwhile. We look forward to working with you in the future.
★★★★★ 5/5
TrustpilotSuzan Salih & Thomas Soutar
Really appreciative of assistance provided by Suzan Salih and Thomas Soutar. Made it a smooth process providing detailed and timeous information and responses. Never easy to make lease and tenancy arrangements from another country, so their assistance and helpful attitude in completing was invaluable.
Manley · 12 September 2023
Agent replied · 23 October 2024
Dear Manley,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Suzan and Thomas will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
★★★★★ 5/5
GoogleJames Pendleton Angel Department were superb when I purchased my property. They stepped in, took all the stress away and thought of things I hadn't even thought of myself. I was very grateful for their support, particularly to Zara who was extremely helpful. The Angel Department's after sales care was definitely about care and not sales.
Geeta · 27 October 2017
★★★★★ 5/5
TrustpilotSuzan and Lorna have been very…
Suzan and Lorna have been very proactive and efficient from start to finish. We would highly recommend them to anyone looking to rent. Thank you for all your help!
Gurdeep · 28 June 2024
Agent replied · 23 October 2024
Dear Gurdeep,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future in your new home.
★★★★★ 5/5
TrustpilotGreat Rental Team !
Working with the James Pendleton rental team to sign up for a new property, specifically Hannah and Suzan, has been very straightforward, fast and overall a great experience !
Jamesgrant · 24 June 2024
Agent replied · 23 October 2024
Dear James,Thank you for your 5* review of the recent service you received from our James Pendleton Lettings Department. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
★★★★★ 5/5
TrustpilotFantastic experience with James Pendleton!
Fantastic experience with James Pendleton. Really efficient communication with Matt intially to secure the rental, and Suzan to co-ordinate the tenancy agreement and move-in. I'd highly recommend if you're looking in a saturated market!
Josh · 27 February 2024
Agent replied · 23 October 2024
Dear Josh,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Suzan and Matthew will be delighted with your feedback. Wishing you all the best for the future.
★★★★★ 5/5
TrustpilotA very positive experience
I’ve had a great experience with this letting agency from the initial viewing and getting my offer accepted via Mitch to the move-in coordination with Suzan. Thanks for your help!
Alice · 15 May 2024
Agent replied · 23 October 2024
Dear Alice,Thank you for taking the time to inform us of the positive experience you have recently had with the Lettings Department of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you happiness for the future in your new home.
★★★★★ 5/5
TrustpilotOur experience from the start with…
Our experience from the start with James Pendleton has been excellent. The team have been helpful, consistent with communication and friendly to deal with. The help we received from both Toby and Suzan has made our moving process a lot easier. I wouldn't hesitate in recommending James Pendleton to anyone!
Paula · 13 December 2022
Agent replied · 23 October 2024
Dear Paula,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Toby and Suzan will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotTenacy Move In Experience
Suzan, who helped us with our move in experience was extremely friendly and very responsive when it came to all the dealings. I couldn't recommend her expertise more highly.
Charlie · 26 April 2024
Agent replied · 23 October 2024
Dear Charlie,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
★★★★★ 5/5
Trustpilot5 star service!
Our experience with James Pendleton couldn’t of been better. Lorna and Suzan could not of been more helpful with finding and completing on our amazing flat. I could not recommend them enough.
Kane · 13 February 2024
Agent replied · 23 October 2024
Dear Kane,Thank you for taking the time to inform us of the positive experience you have recently had with the our lettings department at James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you happiness for the future in your new home.
★★★★★ 5/5
TrustpilotI have had a very positive experience…
I have had a very positive experience with Suzan & Matthew for facilitating the tenants move in co-ordination and the service they have provided, would certainly recommend. Many thanks!
Cyrus · 13 April 2024
Agent replied · 23 October 2024
Dear Cyrus,Thank you for taking the time to inform us of the positive experience you have recently had with our team at James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review.
★★★★★ 5/5
TrustpilotI have used James Pendleton for many…
I have used James Pendleton for many years now and have always been impressed with their professionalism, efficiency and knowledge. I wouldn't hesitate to recommend them to other landlords and have particularly valued the services of Sharon and Toby
MD · 31 August 2023
Agent replied · 23 October 2024
Dear MD,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best.
★★★★★ 5/5
GoogleWe used James Pendleton at Clapham Common who were patient, caring and above all, professional and David Standeven was exemplary in all the dealings we had, in what turned out to be a very complicated sale. I would highly recommend James Pendleton for their professionalism, helpfulness and achieving the objectives.
Jonanthea · 27 October 2018
★★★★★ 5/5
TrustpilotJames Pendleton - brilliant for renting and managing property!
I have been using James Pendleton to rent and manage my flat for many years now. They are fantastic and I trust them completely. The management team are always polite, collaborative and offer realistic advice. I would thoroughly recommend them to rent out and manage flats!
Fiona · 29 January 2023
Agent replied · 23 October 2024
Dear Fiona,Thank you for your amazing 5* review of the recent service you received from our James Pendleton Property Management team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
