Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
KerfuffleStreamlining lead handling
Area has been a great way of dealing and streamlining any online enquiries. It’s a very efficient way of following up on individual clients whether they are applicants or potential vendors. The automated property matching function is great too!
Tarik · 27 May 2021
★★★★★ 5/5
GoogleBeen working with Homeflow for a while and find them absolutely excellent to work with on all fronts....they have just completed the build of our new website, released today, and i've already had positive feedback from clients and peers. I would have no hesitation whatsoever in recommending the Homeflow team.
Paul · 13 March 2022
Agent replied · 6 February 2024
Hi Paul, thank you for your kind words! We're thrilled to have had the opportunity to work with you, and we're delighted to hear that the new website is receiving positive feedback.
★★★★★ 5/5
GoogleKeeping up appearances is vital in Estate Agency and having dealt with Homeflow for our previous website, we thought that it was time to upgrade. Having had dealings with many "support" staff i was dreading the interactions - Estate Agent speak v IT Support Speak - I was placed with Hristina and i have to say she was an absolute pleasure to deal with, she understood everything that i wanted and needed and gave her own personal flourishes to the web page too, i doubt that anyone else would have been so attentive - i would request changes and they were done in 99% of cases the same day (the bigger changes normally only took a day) if i wanted something that couldn't be done, Hristina always came up with a solution ... if you want a great looking site ... go to Homeflow ... if you haven't got a clue how you want it to look ... ask for Hristina !PositiveResponsiveness, Quality, Professionalism, Value
TAG · 14 June 2022
★★★★★ 5/5
GoogleI am always really happy with how the customer support team reply quickly when I need amendments made on my website.
Ellie · 31 May 2024
Agent replied · 25 May 2024
Thanks Ellie, we're thrilled to hear that you're happy with our customer support team's prompt responses and their ability to swiftly make the amendments you need on your website.
★★★★★ 5/5
GoogleWe have been with Homeflow for a number of years, they are always proactive and helpful and we would have no hesitation on recommending them.
Welden · 5 March 2024
Agent replied · 23 January 2024
We appreciate your kind words and are always committed to being proactive and helpful. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleWe have been using Giraffe360 for around two years, we have never had a problem with them and they always are happy to help. The photos, floor plan and virtual tours are of great quality. The team are friendly and are always happy to help in any way. We would highly recommend them.
S · 15 May 2024
★★★★★ 5/5
GoogleWe've used Homeflow for the last couple of years. Lisa is super helpful and always on hand if we need her. The support guys are also great, particularly Joe who is always quick to come back to us with a resolve.
Easthaus · 17 March 2020
★★★★★ 5/5
GoogleJack Lovett-Earles was excellent and showed great composure given our delays and continual changes to requirements. The overall experience was fantastic and would not have any hesitation in recommending Homeflow to any other property professional who is looking for a new superior website.
Robert · 17 March 2019
★★★★★ 5/5
KerfuffleHighly recommend
I highly recommend Area. It shows me immediately when an enquiry is received allowing me to contact them straight away. It gives me the information I need to assist in their rental search.
Justine · 7 June 2021
★★★★★ 4/5
GoogleA very high-quality tool in terms of customer feedback.
Two important features are still missing for agents:
- visibility of the elapsed/remaining time during data transfer from the device to the back office
- visibility of the remaining time in the back office before online publication during photo/panorama/plan development
Antoine · 15 May 2024
★★★★★ 5/5
KerfuffleAbsolutely Brilliant!
Area is an iconic piece of software, combining lead enquiries from every portal, proving the effectiveness and management of dealing with enquiries to the max. Not sure how we survived without it!
Debby · 27 May 2021
★★★★★ 5/5
GoogleWe have been working with Homeflow for a number of years now and we have been really pleased with not only the website, but also the aftersales service which has been exceptional. Highly recommended.
Ware · 13 March 2023
Agent replied · 23 January 2024
Thanks Ware & Co for your long-term partnership and kind words! We're delighted you're pleased with our website and exceptional aftersales service. Your recommendation is greatly appreciated!
★★★★★ 5/5
GoogleGREAT SUPPORT. My main dealing are with Karishma. Always very responsive and quick to action any requests. Thank you!
Lee · 13 March 2024
Agent replied · 22 January 2024
Hi Lee, we are thrilled to hear that you have found our support to be great, and we appreciate your kind words about Karishma.
★★★★★ 5/5
GoogleHomeflow always been helpful wiht the company website and the regular updates from Frey are particularly helpful. Highly recommend
Charlotte · 13 March 2024
Agent replied · 13 March 2026
Thank you for your feedback Charlotte, we're so glad Freya has been so helpful! We look forward to continuing to work with you
★★★★★ 5/5
KerfuffleA must have!
This is a great product and is saving us so much time. I wish I had signed up earlier. I have known Kye and Larr's for many years and they never tried to hard sell this product , it genuinely saves time, creates a better experience for new client's and gives such a greater over view of what is going on with my team in real time. With so many products to chose from, this one is well worth having.
Steven · 8 March 2021
★★★★★ 5/5
GoogleThe Giraffe360 platform is a MUST HAVE for those marketing Real Estate. Simple operation - Cost Effective - Great Support! Highly Recommended!
Dustin · 15 May 2025
★★★★★ 5/5
KerfuffleQuestion. How do you know if you what you believe is true? Answer. AREA!
We have all heard the statistics from the portals regarding horrific response times or thousands of leads going entirely unanswered. As owners/operators we all want to believe that leads & enquires are dealt with as efficiently & effectively as when we where at the coal face. But are they?? The answer is undoubtedly no, unless you are able to monitor the whole process 360. AREA gave us complete insight into what was really happening with our hard earned leads and promptly shattered many of long held beliefs about our business. If you really want to understand what people experience when they first engage digitally with your agency then contact AREA. It will be a difficult & sobering journey, however you'll have a far better business at the end of it. AREA will open your eyes & provide you with the continued data & tools to put the fixes in.
Tony · 25 November 2020
★★★★★ 5/5
GoogleWe have been working with Homeflow for many years and more recently with Lisa Reid who is our account manager. Lisa is brilliant to work with - very proactive, highly experienced and always cheerful!
Sara · 13 March 2020
★★★★★ 5/5
KerfuffleThe Solution To Handling Your Digital Leads!
We have been with Area for the past few months & it has made a huge difference to how we handle & monitor our digital portal/website leads. As with most agents we have been dealing with record levels of enquiries from potential tenants & buyers in recent weeks & the Area dashboard has allowed our team to manage these far more efficiently than we would have able to previously, whilst giving the user a far better experience. The guys are Area are pleasure to deal with & were faultless at getting us up & running!
Nick · 18 October 2020
★★★★★ 5/5
GoogleSamy and Dan are amazing helped me out with a very difficult situation !!! The best ever.
Thanks again 🙂🙂 …
Tazmin · 15 May 2025
★★★★★ 5/5
KerfuffleReally positive
Area's lead management platform is a streamlined system that provides us with enriched lead data and keeps our response times on track. It saves us the time of collecting basic information and gives us the tools we need to have high-quality touch-points with every lead from the very beginning. Area's reporting tools help us to see where we're succeeding and where we need to focus our efforts. The platform is easy to use and allows us to focus on what's really important: finding people their next home.
Danielle · 15 September 2020
★★★★★ 5/5
GoogleWe've used Giraffe for several years now and we're delighted with the product, customer service and regular updates!
David · 15 May 2025
★★★★★ 5/5
GoogleWe have been dealing with Homeflow for just over a year now and I have been very impressed with not only the website that they designed for us but also their customer service in that time. When the website was being built I had constant contact with the support team and was very happy with the overall result when we went live. Since the site has been up and running we have been assigned our own account manager Lisa who has been fantastic! Lisa has given us useful statistics that help us monitor traffic as well as lots of great ideas to help improve the clients experience when visiting our site but also to assist us with our Google search position which is a real minefield when you are not technically minded. I am pleased to say that we have climbed the Google ladder greatly over the last few months and traffic to our website is ever improving. I would defiantly recommend Homeflow to anyone and I am looking forward to working with them for many more years.
Philip · 23 September 2019
★★★★★ 5/5
GoogleHomeflow has been very helpful with our website over the years and they are always quick to update us and make any changes we need. Very friendly team.
Victoria · 15 March 2023
Agent replied · 23 January 2024
We're glad to be of help with your website Victoria. Our team is always here to ensure prompt updates and friendly service.
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