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★★★★★
229 reviews across 2 platforms
Wandsworth SW11 3BY
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Homeflow's Wandsworth office is rated 4.8 out of 5 across 229 reviews on two platforms, including 195 Google reviews rated 4.8. Checked 9 October 2026.
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
5/5
GoogleExceptional service from the whole team, especially Donald, Ryan and Jack - nothing is too much trouble.
We're dedicated to excellent customer service and support, and your acknowledgment of Ryan, Jack, and Sunny is truly valued. We look forward to continuing to assist you!
1/5
GoogleEnd user improvement suggestions: I see that in Switzerland, ever more real estate agents use Giraffe as the virtual visiting software. But I as an end user really hate it in comparison with e.g. Matterport. Improvement ideas: - Arrow keys up and down should move the user to the next/previous spot instead of tilting. The spot closest to the center of the view should be picked. - Zooming with CTRL pressed and scroll wheel doesn't work (tried with incognito window without addons in latest Chromium) - The current sequential display of next spots is unnerving. There should not only be the next spot displayed, but at least the next 2 spots.
Thanks for the feedback, Karl. The zoom issue sounds like a bug, our tech team is on it. We’re also refining hotspot logic to make navigation more natural.
5/5
GoogleHomeflow has been excellent in creating our website for us and have been very helpful. Special thanks to Jordan Mellor who has worked closely with us throughout the process and who is truly a credit to his team.
Thank you for your wonderful feedback! We're delighted to hear that Jordan Mellor provided such exceptional support throughout the process of creating your website. We'll make sure to pass along your kind words to him and the rest of the team.
4/5
GooglePeople making the difference and going the extra mile! We are a start-up business and if you had asked us to review Homeflow 12 months ago it would not have been positive. In fact, we had made the decision to move away from the business in favour of another provider. The business today however, thanks to Lisa and Jordan in particular, has completely won us over. Lisa and Jordan have worked alongside us to literally transform our website into something we are now happy with but also given us invaluable guidance on best practice for Google SEO amongst other things. So much so we are now at the top of page 2 of Googles business pages for estate agents in our local area, thanks in part to Lisa and the team. So this is testament to the people behind the scenes being a business’s greatest asset. Can’t thank you both enough for listening to us and making our vision for the website a reality and fostering a relationship that will be a credit to both our businesses for years to come. Thank you. The Hollywell Homes Team
Hi Ben, thank you for your heartfelt feedback! We're thrilled to have had the opportunity to work alongside you and contribute to the transformation of your website. Lisa, Jordan, and the team are dedicated to ensuring your vision becomes a reality, and we're delighted to have won you over. Your success on Google's business pages is fantastic news, and we look forward to fostering a continued relationship that benefits both our businesses. Thank you for trusting Homeflow!
5/5
GoogleIve dealt with Mark Reilly, who has supplied a free valuation tool to my business. A very helpful, honest and reliable person who has seriously elevated my business. Thanks Mark and I would highly recommend!
5/5
GoogleExcellent. Creating and delivering our new website with Homeflow was an extremely smooth and positive experience from start to finish. The entire process was clear, well-managed, and genuinely easy -something that’s rare with website projects. Working directly with Hristina throughout the whole project, she was exceptional. Her knowledge, responsiveness, and attention to detail made the process seamless from initial planning through to completion. She and Jeremy took the time to truly understand our business, brand, and objectives, ensuring the final website met both our commercial and marketing needs. Jeremy and the wider Homeflow team were also excellent to work with, providing strong support and professionalism throughout. It was a genuine pleasure collaborating on the project, and I would highly recommend Homeflow to any business looking for a reliable, expert team to deliver a high-quality website with confidence and care. Victoria Rees-Francis Group Marketing Manager Roger Parry & Partners December 2025
5/5
GoogleFantastic, friendly and professional service. Ryan was a pleasure to communicate with and he dealt my enquiries efficiently and affectively.
Thanks Kam. We're overjoyed to know that Lisa and Jordan were able to exceed your expectations. Their dedication to providing exceptional customer service is a value promoted throughout our company. We're excited to continue working with you and helping you achieve your online goals.
5/5
GoogleWould highly recommend Homeflow when it comes to all things Estate Agency website based, easy to communicate with, quick to edit requests and thanks to our account manager Freya, we get a very good understanding of what works/doesn't. Freya is great in suggesting methods to increase our performance, whether that be direct hits on our site or the all important google placing.
Hi Craig, thanks for the positive feedback on our communication, quick edits, and Freya's expertise in enhancing your site's performance.
5/5
GoogleJust had my website review with my fabulous account manager Lisa and wanted to share the great experience I have received over the past 10 years with two new websites and regular contact. Most recently, an urgent website amendment was required and this was carried out within the working day, I could not be happier with Lisa and the Homeflow support team.
We're delighted to know that Lisa and the Homeflow team have consistently delivered excellent service over the past 10 years. It's wonderful to hear that your urgent website amendment was handled promptly and efficiently. We value your long-standing relationship with us and appreciate your kind feedback.
1/5
GoogleI viewed this property around February 2025 - Elmstead avenue and made an offer the same day. The agent, Mlak, said he would call me back to confirm whether my offer had been accepted. When I called later that evening, I was told I needed to secure a mortgage, which I arranged that same evening as I was keen to proceed. Mlak had told me my offer was accepted. The next day, when I contacted the office, Mlak told me that the acceptance he had discussed with me was a mistake and was meant for someone else. This was extremely frustrating and unprofessional. I then asked to speak to a manager. During that conversation, I was told that if I offered over £200,000, the property would be mine. However, the house was later sold for £190,000, which is significantly less. The whole process felt confusing, inconsistent, and lacking transparency. I was given mixed messages and encouraged to act quickly, only for the property to be sold under the figure I was told was required. Overall, I found the experience very underhand and would be cautious about dealing with this agency.
5/5
GoogleRyan has been an amazing CS contact. He was very responsive and set up our requirements in no time.
1/5
GoogleAwful, overly expensive and arrogant. After the initial chats with their sales person, everything quickly went downhill with an incredibly unenthusiastic developer with an allergy to attention to detail. Information was ported incorrectly and no initiative was taken. The go live date was missed by almost a month and then incredible pressure applied to go live so they can start collecting more fees. Terrible and best avoided.
5/5
GoogleI’ve had a brilliant experience with Giraffe360. The team has been incredibly helpful from start to finish, nothing ever felt like too much trouble. Everyone I’ve spoken with has been patient, kind, and genuinely keen to make sure everything ran smoothly. The quality of their work is fantastic, and the level of support they offer really sets them apart. It’s rare to find a company that’s both professional and genuinely friendly, but Giraffe360 absolutely nails it. Highly recommend!
5/5
GoogleSwitched to Homeflow and have to say so impressed. Every department is on point and actions my requests/questions within 30 minutes maximum! Highly recommend. Lisa and Jack are the stand out team members for me personally.
Thank you James for your comments. I will be sure to let the teams know.
5/5
GoogleSecond time using Ferndowns to sell property from outside of the UK. Super understanding of the circumstances I had been left in. Prompt and attentive with email and messaging at all times. Thank you to everyone involved with the sale of the family home. Good luck for the future to everyone!
Thanks Robbie for your kind words and for your patience during the complicated sale process. Wishing you and your family all the best for the future! All the best! - Ian
5/5
GoogleTop service yet again from Ferndown. Great service from Amanda & Dawn in the lettings dept. Everyone is so helpful and would recommend this agency 100%.
Hi Andy. Thank you so much for leaving such a lovely review about the service received from our Lettings department. It’s always very much appreciated when people offer us their feedback and we are thrilled that you would recommend us to other landlords.
5/5
GoogleLisa Reid is our account manager and she is fantastic. Always looking to improve our SEO , great ideas, great attention to detail and always willing to spend time with me, Thanks Lisa
That's great to hear Martin, we'll make sure Lisa hears this lovely feedback! Happy to help with anything else you need, please don't hesitate to ask if anything crops up.
5/5
GoogleWe have been with Homeflow a number of years now and had a new site in 2022. Lisa has been our account manager throughout that time and has been fantastic. We once had a request out of hours on a Sunday and she was straight on the phone to us!. Her reviews and ad hoc advice have been brilliant.
Hi David, Lisa's dedication to providing fantastic support, even beyond regular hours, reflects our commitment to excellent service. We appreciate your positive feedback and value the trust you've placed in Homeflow.
5/5
GoogleAlways excellent service from the rental team at Ferndown. They go above snd beyond helping both tenants and landlords. Highly recommend. Thank you for all your hard work over the years.
Thank you for such lovely feedback A & P Huke. That's very kind of you and we really appreciate you posting about your positive experience with the experienced lettings team. Kind regards. Ian
5/5
GoogleFerndown Estate are a lovely company to deal with, They really looked after me all through my process. Would recommend them to anyone top class 👌 …
Thank you for such kind words Stuart. It’s been lovely to help you with your move and we wish you all the very best going forward. Take care of yourself!
5/5
GoogleMy company has worked with Homeflow for several years, and their service is truly exceptional. The communication and support have always been top-notch, and a special mention goes to Ryan Carpenter & Donald Stooks, who has been incredibly helpful with some recent changes. Highly recommend Homeflow for their professionalism and dedication!
We’re thrilled to hear that you've had a positive experience with our services over the years. Ryan Carpenter and Donald Stooks are indeed valued members of our team, and it's great to know they have been helpful with your recent changes. We truly appreciate your recommendation and look forward to continuing our partnership.
5/5
GoogleFreya Speed has been our account manager for a number of years now. She has always been quick to repsond to any of my requests and helpful if problems arised. She is a true asset to the Homeflow team.
Thank you Carl. We are thrilled to hear that Freya has consistently provided quick and helpful responses to your requests over the years. Your kind words will reach her for sure.
5/5
GoogleLisa has been a guiding light for our team and nothing is too much trouble for her. Thank you for all your help.
Thank you for your kind words about Lisa. We're so glad she could be of assistance. If you ever need anything else, please don't hesitate to reach out.
5/5
GoogleHave worked with Home flow for many years My account manager Lisa Reid was extremely helpful in improving not only our website appearance but very professional advice in helping our listing positions and advice on all aspects of SEO all done on a Zoom meeting and implemented very efficiently by her technical team
Hi Stuart, we appreciate your feedback, and it's wonderful to hear about Lisa's helpful and professional guidance in enhancing your website and SEO.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Homeflow's Wandsworth office has 229 reviews across two platforms: 195 on Google, 34 on Kerfuffle. Reviews may appear on more than one platform. Checked 9 October 2026.
Homeflow is rated 4.8 out of 5 across all 229 reviews, and 4.8 out of 5 on Google from 195 reviews, checked 9 October 2026.
Homeflow, Wandsworth SW11 3BY.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
