Trusted Agent profile · Wandsworth
★★★★★
2,598 reviews across 2 platforms
11 Huguenot Place, London, SW18 2EN, Wandsworth, SW18 2EN
Part of Chestertons, see every office.
Chestertons's office in Wandsworth, at 11 Huguenot Place, is rated 4.6 out of 5 across 2,598 reviews on two platforms, including 399 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Chestertons Wandsworth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wandsworth.
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
5/5
TrustpilotGood experience
Juliette was great to work with and did a good job of managing the letting process. Would highly recommend her.
Hi RG, thank you for sharing your experience with Juliette. We are so glad she did a good job of managing the letting process. We appreciate the review and are always here to help.
5/5
TrustpilotJuilette Dartois
Juilette DartoisJuilette has been nothing short of incredible in helping us to secure and move in to the property. She tends to any requests, needs or questions we have quickly, and makes everything so easy and convenient for us, whilst understanding our point of view and helps to find a solution everyone is happy with. She’s fun and great to interact with - I can’t recommend her enough!
Hi Aimee, thank you for sharing your experience with Juliette. It's amazing to hear that she helped you secure a new home and was fun to work with. Wishing you all the best!
5/5
TrustpilotEfficient and professional
I have been cooperating with Chestertons staff since the summer of 2024, and in every interaction, they have proven to be efficient and professional. They have always been very helpful and patient in explaining what needs to be done and how. I am very grateful to all of them, especially to my account manager, Samuel Phillips.Cheers,Safaa
Hi Saf, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.
5/5
Trustpilotthankyou.
Niema Latif was really great,she helped us progress with the apartment contract renewal and following up with us and the landlord consistently by phone and email, she made the process smooth and efficient, Chestertons are fortunate to have an agent like her, i would highly recommend her.
What wonderful feedback. We are delighted to hear that Niema made the experience so smooth for you. Thank you!
5/5
TrustpilotDawn was wonderful to deal with
Dawn was wonderful to deal with. She was handling the renting of our property in Belgravia. Very professional, friendly and knowledgeable. Matched us up perfectly with a wonderful tenant who she personally vetted. Absolute invaluable asset to Chestertons. Ask for Dawn!!
Hi Yuri, thanks for your feedback, it's amazing to hear that Dawn assisted you in finding the perfect tenant! Should you need anything else, please do not hesitate to get in touch. Wishing you all the best!
5/5
TrustpilotGreat renting experience
Lily was friendly, responsible and helpful. She was there to answer every question we had for the property, and she tracked our progress in the application to make sure that we would move in the property smoothly. We are very pleased to have her as our agent.
Thank you for your feedback Jessica, we are so pleased to hear what a great experience you had with Lily!
5/5
TrustpilotSpeedy, effective letting
A really speedy turnaround from the Chestertons team especially Rebecca and Tamara. From meeting Rebecca on a Thursday, my flat was launched and four offers on the table in the space of 36 hours. A painfree and seamless process since the tenants have been confirmed. Would definitely recommend.
Thank you for the wonderful review
5/5
TrustpilotBradley was really helpful and…
Bradley was really helpful and proactive in trying to find us a flat that met our requirements and fit our budget. Friendly and professional, would recommend:)
Hi Zoe, thank you for leaving a review for Bradley. Wishing you all the best with your flat search!
5/5
TrustpilotA good overall experience
We had a pretty bumpy start when we first moved to our rented property. But Our property manager James Smith was excellent from the Balham office.
Dear Jordan,Thank you for your 5* review of the recent service you received from our James Pendleton Property Management team. James will be delighted to hear of your positive experience and we cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
TrustpilotI have dealt with Chesterton’s on…
I have dealt with Chesterton’s on numerous occasions for many years and find each and everyone of them extremely professional and helpful. Recently I had dealt with Jasmine who I found to be extremely helpful, diligent and knowledgeable in her work. I would recommend Chesterton’s to anyone who is letting their property.
Thank you for the wonderful review!
4/5
TrustpilotZelda has been incredibly helpful and…
Zelda has been incredibly helpful and responsive!
Hi Abigail, thank you for the positive feedback and kind words. We appreciate the support and wish you all the best.
5/5
TrustpilotChesterton is professional and…
Chesterton is professional and knowledgeable in their business. They worked very hard to search the right tenants for us and also provided high quality advice on legal requirements and administrative process. Leusa is our adviser. We highly recommend them.
5/5
TrustpilotChestertons South West Lettings, Jasmine
Jasmine was fantastic from beginning to end. She was extremely friendly, responsive and helpful during the entire process. It made a big difference as we were a bit anxious having just moved to the UK and had little knowledge on how the process works here. She patiently explained everything and answered all our questions!
Thank you for taking the time to leave a review Minori!
5/5
TrustpilotTatiana is an asset to Chesterton’s
This review specifically for Tatiana in the Wandsworth branch. Overall the Chesterton’s experience was far from perfect and there were many frustrations along the way but we were glad to have Tatiana as a property manager because she treated us like human beings when frankly, we felt we were being treated simply as walking money signs by the wider corporation at times. She conducts herself with grace and fairness - a consummate professional. Give her a raise!
5/5
TrustpilotVery pleasant experience
Every agent I interacted with from Chestertons was polite and personable - it made the process of searching for a new flat much easier! Gregor Scott was particularly helpful.
Hi Julia, thank you for your kind feedback about Gregor and the team. We hope the property search went well and wish you all the best for this year!
5/5
TrustpilotLovely conversation with Isaiah who was…
Lovely conversation with Isaiah who was friendly and professional.
Thank you, Yaseen! We're thrilled to hear you had a great conversation with Isaiah. Our team is dedicated to providing friendly and professional service, and your feedback means a lot to us. We look forward to assisting you in the future!
5/5
GoogleThank you to Amelia Parker who has been fantastic throughout the process of finding and leasing a property in the Riverside Quarter. The team at Chestertons have been super helpful from start to finish.
Hi Ty, Thank you for taking the time to leave this review. It's great to hear that Amelia and the Chestertons team were able to efficiently support you in leasing a new property! We wish you all the best with the move, and please don't hesitate to get in touch if you need any further support.
1/5
TrustpilotRidicolous!
Ridicolous!It's the 23rd of November and STILL we are waiting for answers (useless). Everytime I call the agency the property maager is always a) in a meeting, b) on the phone c) in training d) 'He is not in yet'. We such that we bet the answers every time! This is the worst agency ever! Stay far from them! Unfortunately we have to stay with them at least 2 years. Poor us. P.S. Chestertons, do not write any answer to this review. Pick up the phone and do something!!!!!
Hi Monica, we're sorry to see you have left this rating. We know you mentioned not to leave a reply but without your details we will be unable to look into this for you. You should receive a request from Trustpilot asking for these, please do reply so we assist your further.
5/5
TrustpilotGood experience working with them
Have worked with Chesterton’s for years. They do a wonderful job of managing a flat for me. Year in, year out, for 11 years now.
Hi Joaquin, thank for taking the time to leave a review and being a long-term landlord with us, this is amazing to hear! Should you need anything, we're only an email or phone call away. Best wishes!
5/5
TrustpilotExtremely professional service
Extremely professional service. Thank you very much for giving us a smooth and pleasant moving experience from start to finish. Mitch and Suzan were both incredible - so thank you!
Dear Long,Thank you for your 5* review of the recent service you received from James Pendleton. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
TrustpilotJuliette made me feel welcome and…
Juliette made me feel welcome and really took time to understand my needs, I appreciated her quick responses too.
Hi Olia, thank you for the great review and sharing your experience with Juliette. We are so glad she made you feel welcome and took time to understand your needs. We appreciate the support and should you require any further assistance, we will be happy to help.
5/5
TrustpilotExcellent rental agent
Having far more rental clients these days with the lack of stock, Dawn at Chesterons is top of my list to call for any Belgravia search. She is enthusiastic, proactive, professional and gets you into properties quickly before they come to the market. I highly recommend a call.
Thank you for your review! We are so pleased to hear.
5/5
TrustpilotThanks to the whole team
I want to say a huge thank you to the whole team and special thanks to Sharon Chattalis for professionalism, clarity of work and speed of solution. I hope that our long-term cooperation will continue!
Dear Zhanna,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Sharon will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
5/5
TrustpilotTamara has been so helpful on our…
Tamara has been so helpful on our journey to finding a rental property, she has been there through every point of call and has been so pleasant. Rebecca and her make a great team, and really did go above and beyond for us, can’t thank them enough!
Thank you for the wonderful review
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Tell us what you need and we'll put you in touch. Chestertons Wandsworth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wandsworth.
