Chestertons Wandsworth reviews

★★★★★ 5/5

Trustpilot

Landlord rental renewal

Niema Latif at Chesterton Renewals has been a wonderful contact for me to deal with. She has been extremely helpful and supportive throughout the rental renewal process.I really appreciate all of her help.

Karen · 29 April 2024

★★★★★ 5/5

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Kerl Ellie was very helpful with every issue

I recently used chestertons and while there were many issues along the way, the issues were solved, and Kerl Elie was always available to help me, even over the weekend. I would recommend Chestertons to anyone trying to rent a flat!

Pedro · 7 November 2023

★★★★★ 1/5

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Chestertons have been bombarding me…

Chestertons have been bombarding me with junk mail which are just full of the typical nonsense such as "Your property is particularly sought after""Chesterton has a list of buyers"Which is nonsense as (without going into reasons) our home is not at all sought after.Told them to stop sending us junk but they don't stop, hence the review.

Robert · 25 May 2022

★★★★★ 1/5

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Paid Rent and Deposit, Denied Access to Property

I had a very disappointing and stressful experience with Chestertons and would strongly caution others to be careful.

Nihat · 1 May 2026

★★★★★ 5/5

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We are glad to have Kate Bennett’s…

We are glad to have Kate Bennett’s professional & friendly support to help us source and close the tenancy agreement of our first home in UK within 10 days. Her patient advice to this foreign family from Singapore made our relocation relatively smooth. Chestertons’ online portal gives us clarity of step-by-step process and actions on contract and services. Nice job!

Jerry · 21 December 2021

★★★★★ 5/5

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Sharon Chattalis was very helpful

Sharon Chattalis was very helpful, and patient along the way. Instructions are clear, and letting everyone know what happens next and expectations! Highly recommended for everyone to use their services.

Charley · 18 June 2024

★★★★★ 5/5

Trustpilot

Chestertons South West Lettings, Sebastian & Amy

Sebastian at Chestertons Nth Barnes was instrumental in getting good quality tenants and a fair monthly lease rate. Both on the initial lease and when we needed to find new tenants. He has helped us understand the impact Hammersmith Bridge had had on the local lettings markets as well as how to navigate some of the resent lettings regulation changes. Thanks Sebastian.

Justin · 17 August 2021

★★★★★ 5/5

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Tamara has been an enormous help when…

Tamara has been an enormous help when renegotiating my tenancy, informing me of the recommended rental price and ensuring I am fully aware of all my options. Very efficient.

Penelope · 3 July 2024

★★★★★ 5/5

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Tamara Price was really helpful in…

Tamara Price was really helpful in guiding us on the perfect application for a rental. We are new to the UK rental market, and we really appreciated all the help in giving context and advice for us to find a place to live!

Claudia · 7 September 2023

★★★★★ 5/5

Trustpilot

Kind and helpful staff

Mitch at Chestertons in the lettings department was wonderful to speak with this morning, very knowledgeable and super helpful with my queries. He had a lot of patience and was a joy to speak with. Thank you Mitch!

Alice · 3 January 2024

★★★★★ 5/5

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I had the pleasure of having Madi from…

I had the pleasure of having Madi from the Fulham branch assist me with finding a new home. She was outstanding from start to finish. I am so thankful to her for helping making a stressful situation so much better. She is professional, helpful, friendly and goes above and beyond her job role. Thank you Madi!

Nicci · 7 June 2022

★★★★★ 3/5

Trustpilot

Mixed experience

My experience with Chestertons has been mixed. The people I spoke with has been friendly, however the communication could be greatly improved.I constantly had to chase for information for moving in, I didn't receive any information at all about the scheduled time for check-in to the apartment, no information about how to register for concierge, gym, etc. Another thing, which was surprising to learn, is that I will be dealing with the landlord directly instead of Chestertons - I was never informed of this throughout the process and only learnt this on the move-in day..

Daniel · 28 April 2024

★★★★★ 5/5

Trustpilot

Wonderful care and customer service!

Sharon Chattalis has been nothing short of wonderful in handling our lease swap, from prompt communication, to clearly outlining next steps and negotiating with the landlord. The process felt quick and stress free thanks to her care and dedication to finding the best solution for all parties.

Amy · 5 May 2023

★★★★★ 5/5

Trustpilot

Thanks to Xiaoyi anf the Team

Thanks to Xiaoyi anf the Team. Xiaoyi Fan, together with Ryan Briggs and others has been doing a good job, being responsible and quickly responsive in dealing with various matters. Thanks also to other Chetertons Teams, selling and leasing, etc.

Paul · 7 November 2023

★★★★★ 4/5

Trustpilot

With a difficult tenant and an ageing flat

With a difficult tenant and a flat and block which have suffered from neglect, I have greatly benefitted from the work and advice of Shakil. He has responded promptly to an increasing number of issues. He has persevered in getting access to the flat and implementing various maintenance tasks. Pa-Reis has faced similar problems of lack of response from the tenant but is persevering in the efforts to secure a renewal contract. Thank you both.

Neil · 25 July 2024

★★★★★ 5/5

Trustpilot

Thank you Shakil

Shakil has been most attentive and diligent in dealing with a complex situation. I am very grateful for his input and professionalism at all times. Thank you.

Raj · 25 July 2024

★★★★★ 5/5

Trustpilot

Thank you Ellina!

Ellina was so lovely and helpful, she kept pushing to get us the flat we wanted and didn’t pressure us into accepting anything we weren’t happy with. This was a much more positive experience than I’ve had with estate agents in the past and now we have an amazing flat we can’t wait to move in to!

Daniella · 6 April 2022

★★★★★ 5/5

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New Home!

Olivia Arnell made a typically difficult experience to an organized and efficient one. She showed me the property the same day I emailed her. She was able to answer all my questions and guide me through the whole process and I now have a new home! Thank you Olivia!

LITTA · 16 February 2023

★★★★★ 1/5

Trustpilot

Shady people -- will not miss any opportunity to fleece tenants

1. They took more than a month to return my deposit from the time when the checkout inventory report was generated. During that one month, each time, I had to initiate the conversation and they would send me a meaningless response -- "the landlord hasn't responded yet".2. After 1 month of the report generation, the agents said that the landlord proposed £100 charge for an item that costs £12 on Amazon citing that it had "sentimental" value. Luckily, the end of tenancy cleaners, who broke the item agreed to replace but even they were shocked to hear the £100 quote.In the end, the cleaners confronted their BS and it was all sorted.

Preet · 17 April 2024

★★★★★ 5/5

Trustpilot

Professional, friendly service

As a landlord wishing to avoid the stress and hassle of renting, JP and in particular Suzan Salih provided a professional, personable service which made the whole process very straightforward.

David · 21 May 2024

★★★★★ 5/5

Trustpilot

We have used Chestertons letting agency…

We have used Chestertons letting agency for a good few years now and have been impressed with their efficiency and friendliness. The Lettings Manager Stephen O'Connell has been particularly responsive and helpful and the ethos he has created has spread through all his staff.

J · 4 July 2023

★★★★★ 5/5

Trustpilot

Good all round!

We had a transition from the previous letting agent over to Chestertons - and they have always been freindly, happy to help, and quick to respond. Thanks especially to Risida Geeganage (our property manager). We have not had to use the team much, but when we have they have always made sure they get to the bottom of the issue and keep us updated.

J · 22 December 2025

★★★★★ 5/5

Trustpilot

Great service from Nishaad

Nishaad was extremely helpful and quick to answer any queries I had when looking for a rental property. He was professional whilst being personable, thorough when detailing property information and I felt that he really had my best interests at heart. I will definitely be using Chestertons again and highly recommend requesting Nishaad as your estate agent.

Ksenia · 28 February 2022

★★★★★ 5/5

Trustpilot

I was so impressed with the service

I was so impressed with the service, one of the guys Conner was really polite and went above and beyond, would highly recommend them.

Alan · 29 August 2024