Trusted Agent profile · Wandsworth
★★★★★
2,599 reviews across 2 platforms
11 Huguenot Place, London, SW18 2EN, Wandsworth, SW18 2EN
Chestertons's office in Wandsworth, at 11 Huguenot Place, is rated 4.6 out of 5 across 2,599 reviews on two platforms, including 399 Google reviews rated 4.9.
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
5/5
TrustpilotIsaiah has been of excellent service…
Isaiah has been of excellent service throughout his time managing our property. He regularly keeps me updated on all matters and he has handled some very difficult situations with great attention and detail. I’ll be sure to keep using Chestertons when great service as such is provided.
4/5
TrustpilotI have been with Chestertons for over 2…
I have been with Chestertons for over 2 years now. I must admit that the initial experience was quite disappointing given that our property manager was unresponsive and not keen to help. However, for the last year we have had a new property manager named Joyce Pau who's been absolutely wonderful and very efficient when it came to sorting out a problem - definitely made the experience with this company much smoother and on the whole more pleasant!
Thank you for your review, we're sorry to read you had a disappointing experience to begin with - but so please to read how Joyce has turned things around. Have a wonderful week
5/5
TrustpilotI sold my house 2 weeks ago after a few
I sold my house 2 weeks ago after a few months of patience and understanding. Nick Spurling was most helpful, considerate, kept me informed, ending in a great result with the right person for my property. He worked hard to maintain contact throughout, and was always pleasant and positive. I was very happy with Chestertons and Nick and Charlie, the manager. Claire Carter
Thanks for sharing your review. We are so pleased to hear this!
5/5
TrustpilotSmooth renewal of tenancy and helpful property manager
Both Sharon Chattalis and Lavie Kim have been extremely helpful and considerate through the process of renewing the tenancy at my flat. Thanks to them it has been a smooth and successful transition.
Thank you for your wonderful feedback, Omr! We're thrilled to hear that Sharon, Lavie, and Jessica provided you with exceptional support during your tenancy renewal. Our team always strives to make the process as smooth as possible. We appreciate your recognition of their efforts!
5/5
TrustpilotConor Bunn
Conor was a pleasure to work with, professional, knowledgeable, and always responsive. His dedication and expertise were truly impressive. Highly recommend him for anyone seeking a reliable real estate agent.
Hi Agustin, thank you for taking the time to write a great review and sharing your experience with Conor. We are thrilled to read how professional and knowledgeable he was. Thank you for the recommendation, should you require any further assistance, we will be happy to help.
5/5
Trustpilot5-star Property Manager
5-star Property Manager: Olympia has been an outstanding property manager, always responsive and with great attention to detail, can only recommend. Thanks!
Good morning, thank you for the great review. We appreciate the kind words and wish you all the best.
5/5
TrustpilotXiaoyi Fan has been an absolutely…
Xiaoyi Fan has been an absolutely brilliant property manager. She is helpful and very responsive. Chestertons is lucky to have her as part of their team!
Hi Dr Jordina, thank you for taking the time to write a great review. We are so glad Xiaoyi has been helpful and responsive.
5/5
TrustpilotReally professional Fulham letting…
Really professional Fulham letting service and Graham has been very helpful so far. They were by far the most well-researched and well-prepared when valuing the flat and it was very apparent that they had a deep knowledge of the market. Got numerous offers very quickly and Graham was very helpful in answering any and all questions!
We're glad to hear that the team's experience and knowledge was so helpful. Thank you, Anna!
5/5
TrustpilotThank you Charlie!
The service we received from Chestertons, specifically from Charlie in SW Lettings has made our move in period and overall tenancy experience a very smooth and easy process. Charlie is very helpful, prompt in his responses and supportive. He approached every question we had in a friendly and positive way. Happy to continue working with him and the rest of the team at Chestertons.
We thank you for the five star review. Charlie will be very pleased to read your feedback, and to know you are so pleased with the service he provided.
5/5
TrustpilotCharlie at Chestertons
My husband and I had a great experience with Chesterton’s Connaught Street, Charlie was great from start to finish, really professional and helpful, showing us great properties that matched our search. He also went out of his way to accommodate viewing a place we then made an offer on. Best experience with an estates agency we have had. Thanks Charlie!
Thanks for your review Caroline! We are pleased to hear of your experience with Chestertons.
5/5
TrustpilotDuring a recent management inspection
During a recent management inspection, Risida was super helpful. She was friendly, professional, knowledgeable and very efficient.
Hi Maxine, thank you for taking the time to write a great review. We are so glad Risida was helpful, professional and knowledgeable.
5/5
TrustpilotRowland Blackmore - Exceptional Estate Agent
Rowland has been incredibly helpful throughout the entire process. He had all information we requested to hand and quickly replied to any additional queries we had. He was extremely efficient at processing our offer on the same day we viewed the property. He was very approachable and made us feel relaxed throughout the entire process. We would highly recommend Chestertons to any prospective tenants.
Thank you for sharing!
5/5
TrustpilotI recommend Chestertons very highly
Chestertons have just let my flat and the whole process was a joy to experience; each department is efficient and helpful, and prepared to go the extra mile to reassure and smooth the journey.I’m especially grateful to Simone Green, Tom Hadley and Ruth Peterson. 🙏🏻 Special thanks too, to Frances Boyt, who handled my call yesterday so well and set the tone for a super full management, looking after all aspects of my rental after move in day. Very highly recommended!
Hi LAO, thank you for your wonderful feedback. We're thrilled to hear that your experience with Chestertons was so positive. Simone, Tom, Ruth and Frances will be delighted to know they made a lasting impression. Looking forward to working with you!
5/5
TrustpilotBoth Tamara and Gary were fantastic
Both Tamara and Gary were fantastic. We were looking for short term rental. Tamara was excellent at finding one very quickly. Both Gary and Tamara have been excellent at mitigating any issues with the new tenant and always available whenever needed. We couldn’t have asked for better people as our agents.
Hi Hasmukh,Thank you for taking the time to leave this great review! We're so pleased to hear how Tamara and Gary are able to offer such an exceptional service as your agents. We look forward to continue to work with you and wish you all the best.
5/5
TrustpilotGreat help during tenancy renewal
Lavie and Alice were very helpful in renewing my tenancy. They efficiently coordinated with the landlords and ensured our needs were met. Thank you!
Hi OR, thank you for your review. We're thrilled to hear that Lavie and Alice assisted you with your renewal and everything went smoothly. Best wishes!
5/5
TrustpilotI recently had to do a docu sign and I…
I recently had to do a docu sign and I needed help.Niema was very understanding and helped me through the whole process.
Hi Catherine, thank you for the positive feedback. We appreciate the kind words and wish you all the best.
5/5
TrustpilotWould highly recommend
A very smooth and easy process thanks to Joanna at Chestertons. Great communication from start to finish with problems or concerns addressed promptly. Her friendly & professional nature really made us feel at ease with everything, and made the whole experience far less stressful. Thank you for finding us the perfect home, we would highly recommend going through Chestertons because of Joanna.
Thank you for sharing!
5/5
Trustpilot5 stars for Juliette
Perfect experience with Juliette who helped us find a perfect flat after a desperate week of apartment hunting ! Everything is fast and clear I highly recommend.
Hi Laura, thank you for taking the time to write a great review and sharing your experience with Juliette. We appreciate the support and wish you all the best.
5/5
TrustpilotExcellent experience with Leusa
Leusa helped me find and move into my flat over the past 3 months. She has been the most lovely and caring agent I have worked with. It wasn’t a straightforward process as there was “competition” for the property I wanted to rent, but she communicated very well, during the offer process, and thereafter. Always available, answering questions fast, iterating with the landlord on my questions, but above all, I really felt she was transparent with me throughout the process and never tried to push me in any unreasonable way. Very happy to have met her!
Hi Filitsa, thank you for your kind words! We're delighted to hear that Leusa provided excellent support and care throughout your flat search. We'll pass on your appreciation to her. Best wishes!
5/5
TrustpilotAmanda Goodman has been excellent
Amanda Goodman has been excellent. She has dealt with our account in a professional and efficient manner. We have had a positive experience since we have dealt with Chestertons.
Hi Andrew, thank you for your feedback. We're glad to hear everything is running smoothly with Amanda and is on hand when needed. Please feel free to let her know if you need anything else.
5/5
TrustpilotSince taking over as my property…
Since taking over as my property manager Isaiah Samuels has been responsive and willing to work with me on any issues that arise. He is professional in his communication.
Hi Chloe, thank you for leaving a review for Isaiah. It's lovely to read that he's been responsive and helped you with various issues. Please do let him know if you need anything else.
5/5
TrustpilotThank you Ioana!
I contacted Ioana before our move-in into a Chestertons property and had a great experience, she was very kind and helpful.
Thank you, Luca! We're thrilled to hear about your positive experience with Ioana. Our team is dedicated to providing timely and helpful support, and it’s great to know that we met your expectations. Wishing you all the best in your new property!
5/5
TrustpilotDawn Cunningham is a superstar
Dawn Cunningham is a superstar. She found us a stunning place and organized everything perfectly for us to move in within a week!
Hi Siri, congratulations on your new home and thank you for sharing your experience with Dawn and the team. Wishing you all the best!
5/5
TrustpilotLeusa Ellis
Leusa is very helpful in finding me a good appartment in Pimlico .She is helpful patient and understands what I need.The whole experience is very smooth and fast. I really appreciate that
Hi Yihan, thank you for sharing your experience and congratulations on finding a new home in Pimlico. Please do let us know if you need any further help. Wishing you all the best for the future!
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