Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotCheck insurance policy before moving in
Property management team of chestertons is a total disappointment. Even in emergent conditions instead of trying to be responsive, they are counting pennies. They left me in a drainage water flooded flat without any support, advising putting the heaters to max and opening the windows. In the fight of building and flat managements’ insurances, what you experience is totally meaningless to them. Their main concern is serving insurance companies. What I’ve learned is, getting and checking the insurance policy before you move in a rental is a MUST!!
İrem · 6 January 2025
Agent replied · 25 December 2024
Hi Irem, thank you for taking the time to leave a great review. We are so glad the team have been so helpful. Should you need anything else, we will be happy to help.
★★★★★ 5/5
TrustpilotI’ve worked with Conor a number of…
I’ve worked with Conor Bunn a number of times and his professionalism and pro activeness is second to none. His extensive knowledge of the property market has come in very useful at times and I would not hesitate to recommend him.
Oli · 22 August 2024
Agent replied · 25 December 2024
Hi Oli, we're really appreciate you taking the time to leave a review for Conor. It's great to hear that you've worked with him a number of times and found him to be professional and knowledgeable during your searches. Please do reach out again if you need anything.
★★★★★ 5/5
GoogleWe had a really positive experience with Chestertons while selling our flat. The were extremely helpful and responded quickly to emails throughout the process. Would highly recommend.
Sam · 11 June 2026
Agent replied · 11 October 2026
Thank you, Sam! We’re thrilled to hear you had a positive experience with our team. Your recommendation means a lot to us, and we’re glad we could assist you throughout the selling process. If you need anything in the future, we’re here to help!
★★★★★ 5/5
TrustpilotI found Juliette extremely helpful…
I found Juliette extremely helpful throughout the referencing her guidance was exceptional. She followed up on everything ensuring all that was submitted was accurate hence avoiding any delays. I would highly recommend Chesterton for lettings in the future due to Juliettes professionalism
Bedou · 5 August 2024
Agent replied · 25 December 2024
Thank you for the glowing review :)
★★★★★ 5/5
TrustpilotThe selling team is fab
The selling team is fab. Purchased a house recently and the process was straight forward. Thank you!
Jessica · 19 August 2026
Agent replied · 24 September 2026
We’re thrilled to hear you had a fantastic experience with our selling team, Jessica! Congratulations on your new home, and thank you for sharing your positive feedback. We’re always here to make the process as smooth as possible!
★★★★★ 5/5
TrustpilotI am letting my property through…
I am letting my property through Chestertons and Daljinder Kaur is the Property Manager.She has been great, extremely efficient and very easy to communicate with, it has been a total pleasure dealing with Daljinder, who will be moving to Knightsbridge. I wish her every success and hope her replacement will be as good as she is.
Farid · 27 October 2023
Agent replied · 25 December 2024
Thank you for your feedback Farid, Daljinder will be delighted to see this and she's loved working alongside you. Please do let your new Property manager know if you need anything in the meantime.
★★★★★ 5/5
TrustpilotCatherine was our property manager for…
Catherine was our property manager for our duration as tenants with Chestertons. Always managed to get back to us and solve the concerns well. Great help in check-out and insuring full deposit was refunded without issues.
Mr · 7 November 2024
Agent replied · 25 December 2024
Hi Mr Hamza Ali, thank you for your review. We're happy to hear that everything went smoothly throughout your tenancy with us. We'll make sure to pass your compliments on to Catherine and the team. Best wishes!
★★★★★ 4/5
GoogleLiaised with the Chestertons team in Wandsworth - Rae Firminger was the point of contact. Rae managed the sale process smoothly and helped me with the necessary information. All in all - a good experience.
Mayank · 20 November 2024
Agent replied · 11 December 2024
Hi Mayank, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.
★★★★★ 5/5
TrustpilotDan Midgley
Dan Midgley has been my contact with Chestertons for some years now. He has always been prompt in answering emails and dealing with issues concerning my flat. He is a pleasure to work with and is an asset to Chestertons.
Colleen · 31 August 2024
Agent replied · 25 December 2024
Hi Colleen, thank you for the feedback and sharing your experience with Dan. We are so glad he was prompt in answering emails and dealing with issues. We appreciate the support and wish you all the best.
★★★★★ 5/5
TrustpilotI have been doing business with…
I have been doing business with Chesterton for many years, the staff are friendly having an excellent attitude. They are helpful in providing a brilliant service especially Sharn and Olivia. I strongly recommend Chesterton for their excellent service.
S · 30 September 2024
Agent replied · 25 December 2024
Hi S Salman, thank you for using Chestertons for so many years. We are so glad the team were friendly. We appreciate the support and wish you all the best.
★★★★★ 5/5
TrustpilotCatherine is great
Catherine has been managing our property for a while now. She is one of a few we've had, and she is by far the most proactive. She responds in a timely manner and helps solve some challenging tenant requests. I enjoy working with her.
JS · 20 June 2024
Agent replied · 25 December 2024
Hi JS, thank you for your kind feedback. We are delighted to hear that Catherine has been proactive and responsive in managing your property. We greatly appreciate your recognition of her efforts in handling challenging tenant requests and we're glad to know you enjoy working with her. Best wishes!
★★★★★ 5/5
TrustpilotGreat experience
Toby was terrific to deal with. As a tenant, he was so prompt with his responses and dealt with any concerns or complications with such efficiency. I felt that he was very trustworthy and reliable and therefore could not rate him any higher. Suzan was also helpful with her involvement. Overall, we had a great experience with JP.
J · 22 August 2023
Agent replied · 6 February 2025
Thank you for taking the time to inform us of the positive experience you have recently had with our Lettings Department at James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you happiness for the future in your new home.
★★★★★ 4/5
TrustpilotThe service provided by Chestertons has…
The service provided by Chestertons has been good over the past year, they’ve always been so helpful when any issues occurred or if we had any questions. In particular, Juliette has been very helpful - highly recommend her! Many thanks
EM · 27 August 2024
Agent replied · 25 December 2024
Hi EM, thank you for taking the time to write a review. Juliette will be thrilled by the kind words. We appreciate the support and are always here to help.
★★★★★ 5/5
TrustpilotEfficient, professional and got the job done!
Gary Noone, Jack Burnett and the team at Chestertons were proactive, communicative and ambitious with how they marketed my rental flat. They listed it for more than other agents had suggested and still got over-asking from all the offers. From listing day to a signed tenant took just a few days!The admin process after that was smooth and simple via an online portal.
Sarah · 30 March 2023
Agent replied · 25 December 2024
Hi Sarah, thank you for sharing your experience! We're happy to hear that Gary and the team found you a tenant within a few days and over the original asking price. Feel free to reach out to the team if you have any other queries. Wishing you all the best!
★★★★★ 2/5
TrustpilotDisappointed
I had a visit that was late by an hour. I didn’t mind too much at the time. But the fact that it’s been a week I’ve been told I’ll get an email of the valuation. Called and spoken to people online and over the phone and I’ve still not heard anything other than we’ll get back to you. Or you’ll receive it tonight.
Bushra · 30 April 2026
★★★★★ 5/5
TrustpilotRitchie is an absolute pleasure to work…
Ritchie is an absolute pleasure to work with and very helpful. He is very quick with his responses to my email and phone calls. Thanks Ritchie for all of your support!
Aleesha · 8 January 2025
Agent replied · 9 February 2025
Hi Aleesha, thank you for the great review. We appreciate the kind words and wish you all the best.
★★★★★ 5/5
GoogleWe cant thank Amelia enough for all her assistance in getting us moved in amd keys released in 1 day. Big ups to Amelia and her team at Chestertons.
Byron · 4 February 2025
Agent replied · 12 February 2025
Hi Byron, thank you for the great review. We appreciate the support and wish you all the best.
★★★★★ 5/5
TrustpilotThank you Stephanie Langton
Steph Langton has managed our flat for a couple of years and she has made all the difference. Very good communication, proactive in finding solutions that would meet both the tenants' and the landlord requirements... excellent under all aspects. Thank you Steph
Stefano · 21 July 2024
Agent replied · 25 December 2024
Hi Stefano, thank you for the great review. We are so glad Steph has made a difference since managing your property. We appreciate the support and should you require any further assistance we will be more than happy to help.
★★★★★ 5/5
TrustpilotJuliette and the Chestertons team were great!
Juliette was professional, friendly and took the time to understand what we were looking for. This made finding a place stress free and felt like we were not wasting our time, as the places propoposed were great. Highly recommend Chestertons!
Paulo · 23 August 2024
Agent replied · 25 December 2024
Hi Paulo, thank you for taking the time to write a great review and sharing your experience with Juliette. We are so glad she made finding a place less stressful. Thank you for the kind words and should you require any further assistance, we will be happy to help.
★★★★★ 5/5
GoogleCarlo was a pleasure to work with. Very responsive and helpful! He was also incredibly professional, and went above and beyond to make sure everything was actioned.
Aisha · 28 February 2025
Agent replied · 5 March 2025
Hi Aisha, thank you for taking the time to write a great review. We are so glad Carlo was responsive and helpful. We appreciate the support and wish you all the best.
★★★★★ 5/5
TrustpilotThank you, Ally!
Ally Carberry is a breath of fresh air in the world of real estate! Her advice was honest and straight forward, and she really listened to what I was after. From the first phone call to every last bit of paperwork, she was professional and friendly and an absolute super star. I would definitely recommend her to anyone looking for a new home to rent in South Ken. Thank you Ally!
Camilla · 12 May 2022
Agent replied · 25 December 2024
Thank you for taking the time to review your experience, we are so pleased Ally was such a great help!
★★★★★ 5/5
TrustpilotExcellent property management team
Richard Parkin and his team in Chestertons property management team have been extremely prompt and helpful with our maintenance requests and queries since the start of our tenancy this year. Would absolutely recommend them for rental searches!
MS · 7 October 2024
Agent replied · 25 December 2024
Hi MS, thank you for taking the time to write a great review. We are so glad the team were prompt and helpful. we appreciate the support and wish you all the best.
★★★★★ 5/5
GoogleWe were in a spot of bother trying to find somewhere with really tight timelines; Abbie, Alice and the whole team at Chestertons were super helpful in trying to find a solution for us. Abbie was always on hand, great communication and did everything she could to help us out. Great experience working with them.
Erika · 25 October 2023
Agent replied · 24 October 2024
Hi Erika,
It's great to hear about your positive experience with Chestertons and the team! Thank you for taking the time to leave this review, and please do reach out if you need any further assistance.
★★★★★ 5/5
TrustpilotHighly Recommended
Richard and his colleagues at Chestertons were exemplary in their services to us when purchasing. Very proactive, communicative and responsive. Highly professional and well informed. We have used many other estate agents in the past but Richard and his team were truly exceptional. We will definitely use them in the future and highly recommend to prospective sellers or buyers. Thank you.
Sarah · 16 May 2023
Agent replied · 25 December 2024
Hi Sarah, we love reading reviews like this! Thank you for passing on this feedback about Richard and the team. Should you need anything further, please do not hesitate to get in touch. Best wishes!
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