Trusted Agent profile · Wandsworth

Chestertons Wandsworth reviews

4.6

★★★★★ Excellent

2,598 reviews across 2 platforms

11 Huguenot Place, London, SW18 2EN, Wandsworth, SW18 2EN

Part of Chestertons, see every office.

Chestertons's office in Wandsworth, at 11 Huguenot Place, is rated 4.6 out of 5 across 2,598 reviews on two platforms, including 399 Google reviews rated 4.9.

Google logo

4.9 / 5

399

Reviews on Google

This office

Trustpilot logo

2,199

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Chestertons Wandsworth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wandsworth.

What do you need help with?

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Niema Latif is my letting agent

Niema Latif is my letting agent. I hadn't heard if my lease was being renewed as I wished. This morning I phoned her up and expressed my concern to her.She undertook to contact the landlord to ask him what his wishes were, and immediately got back to me with his proposal for a further one year lease.I gladly accepted and look forward to another happy year in my flat.

Monique · 29 November 2022

Agent replied · 25 December 2024

Thank you for your review Monique, we're delighted to hear Niema assisted you in the renewal of your lease. Wishing you the best in your home and for the new year!

5/5

Trustpilot

Great service

I recently had the pleasure of working with Katherine Ma from Chestertons, and I can't recommend her highly enough. From the outset, Katherine was incredibly professional, knowledgeable, and responsive. She made the entire process of finding and securing a rental property seamless and stress-free.

Callum · 1 August 2024

Agent replied · 25 December 2024

Hi Callum, thank you for taking the time to write a great review and sharing your experience with Katherine M. We are so glad Katherine was professional, knowledgeable and responsive. Should you require any further assistance, we will be happy to help.

5/5

Trustpilot

Top-class service

Top-class service! We'd been going through the stress of looking for a flat for a while until we came across Chestertons. They helped us secure the perfect flat in the space of a day. Our agent Olivia was lovely and attentive. She was there to answer all of our questions (of which we had many as first-time renters) and supported us every step of the way. Writing this from our lovely new home - would definitely recommend!

Arina · 10 November 2021

Agent replied · 25 December 2024

Thank you for taking the time to leave a review, wishing you all the best in your lovely new home!

5/5

Trustpilot

I can highly recommend Chestertons

I can highly recommend Chestertons! I have worked with a few letting agencies but this experience really stood out. My agent, Jasmine Birungi went out of her way to answer all of my questions promptly, and supported me throughout the process with a smile. Chestertons operates a portal to upload and store documents, see where you are & what tasks you have, which makes it seamless. The move-in went similarly well, with ample communication on availabilities and all.

Adam · 9 September 2021

Agent replied · 25 December 2024

We thank you for taking the time to post a review. We have shared your feedback with Jasmine, who is so happy to have been able to help you - and sends her best wishes.

1/5

Google

They have people on the roads in company cars that think it's ok to cut people off and drive dangerously

Billy · 11 August 2026

Agent replied · 11 October 2026

We appreciate your feedback, Billy. Safety is a priority for us, and we take concerns like yours seriously. We'll address this issue to ensure our team represents our values on the road. Thank you for bringing it to our attention.

5/5

Trustpilot

Great Experience! Stav was so helpful!

We had a really good experience with Chestertons. Stav in particular was so helpful, calling regularly to check on our search for a rental place and read our minds as he knew our requirements had changed before we even had chance to tell him! Stav was very responsive when we were sorting our contract and answered any questions we had. We would definitely recommend him, and Chestertons, to anyone looking to rent in the area. Thanks Stav!

Becca · 10 November 2021

Agent replied · 25 December 2024

Thank you for sharing!

5/5

Google

Chesterton were extremely helpful in our process in finding a 3 bed flat. Their agents Kitson Wade and Gary were in constant communication and always suggesting solutions and alternatives, I wouldn’t chose any other letting agency, good prices, good locations and nice properties. great service.

Philip · 8 September 2025

5/5

Trustpilot

As a landlord

As a landlord, Chestertons was very efficient on both the tenant front as well as the paperwork needed for the tax side. Zosia Gray was my point of contact in Battersea/Clapham and she always responded expeditiously.

John · 2 December 2024

Agent replied · 25 December 2024

Hi John, thank you for the great review. Its great to read how efficient Zosia has been, she will be thrilled by the positive feedback. Best wishes.

5/5

Trustpilot

I’ve been working with Abbie Bullen…

I’ve been working with Abbie Bullen @Wandsworth branch for the last month now and she’s been nothing but brilliant! From the moment of our first property viewing to the day we moved in :) She is very attentive to the detail and extremely supportive with any questions we had. I would highly recommend her service to everyone and without a doubt will be reaching out to her in the future! Thanks Abbie! Elinga Sulaite

Elinga · 7 April 2022

Agent replied · 25 December 2024

Thanks for your review Elinga! We are pleased to hear of your experience with Chestertons.

5/5

Trustpilot

Chestertons Global Approved Contractors

Working alongside Chestertons as one of their Approved Contractors is an absolute pleasure. We work with many Property Managers and Chestertons set the bar really high, their PM's are some of the most organised, fast acting, organised and professional in property management. If only all our business to business working relationships could be as good as this!

HomeCert · 30 October 2023

Agent replied · 25 December 2024

thank you very much it's a pleasure working with you

5/5

Trustpilot

Great Experience

I had really pleasant experience working with chestertons to look for a flat for my family. A special thanks to Emily moffatt. She was very professional in managing the search, accommodating to our requests and search needs, which ended in finding our dream house during difficult period of the year. In less than a month, we moved in to our new flat.

Ahmed · 12 June 2023

Agent replied · 25 December 2024

Hi Ahmed,Thank you for taking the time to leave this lovely review. We're so pleased to hear how Emily was able to find the perfect flat for you and your family! We wish you all the best in your new home, and please don't hesitate to get in touch if you need any further support.

5/5

Trustpilot

Stav in the Shad Thames branch is just…

Stav in the Shad Thames branch is just amazing.Each time when I have a corporate client searching for properties in his area, he is doing his best job even when I give him only a few minutes to arrange viewings. Doing deal with Stav is very easy and knowledge of the market is top. His professionalism makes me always call Stav first for property options, when I am planning a tour for a client.Katja Relocation Consultant

Katja · 11 November 2021

Agent replied · 25 December 2024

Thank you for your review Katja!

4/5

Trustpilot

Good advice is golden !

Mart has been present since our first search on internet till the day we signed our rental place only 2 weeks apart and thankfully we followed his expert advice throughout the process . We really owe him one for having found the best view in town!

Helena · 6 June 2024

Agent replied · 25 December 2024

Hi Helena, congratulations on your new home! We're so happy to hear that Mart was on hand throughout the process and found you the perfect place with the best view. Wishing you all the best!

5/5

Trustpilot

Great letting experience thanks to Juliette

Juliette was great in helping me find a property. She was very helpful and professional, she knew the market very well and was a huge benefit in this competitive market. Thank you once again, will definitely recommend you to my friends.

Ines · 29 August 2024

Agent replied · 25 December 2024

Hi Ines, thank you for taking the time to write a great review. We are so glad Juliette was helpful and professional. We appreciate the support and wish you all the best.

5/5

Trustpilot

Brilliant experience

We had the most amazing two years at our flat and a large part of that was due to the amazing work of Christie. She was so responsive and kind in her emails and support and we cannot recommend her enough.

Victoria · 13 October 2026

5/5

Trustpilot

Thank you Stav!

Stav is the most responsive and helpful agent we have ever had the chance to engage with. He saw us through all the ups, downs and doubts that are tied to finding and landing a flat in today’s ruthless, merciless and competitive market. From having lost to having won the same flat, we have come a long way and we are so grateful for having had Stav’s guidance every step of the way.

Nolwenn · 9 April 2022

Agent replied · 25 December 2024

Thanks for your review! We are pleased to hear of your experience with Chestertons.

5/5

Google

Excellent communication, helpful staff, and I'm very happy in my new flat. Thank you!

Jennifer · 11 September 2026

Agent replied · 11 October 2026

Thank you, Jennifer! We're thrilled to hear you had a great experience and are enjoying your new flat. Our team is always here to help, and your feedback means a lot to us!

3/5

Trustpilot

Ioana Serban diligently followed up on…

Ioana Serban diligently followed up on an issue, although the reason her input was needed was prior engagement with other staff was mixed, hence 3 stars here.

Richard · 15 June 2026

Agent replied · 24 June 2026

Thank you for your feedback, Richard. We're glad to hear Ioana was diligent in following up. We appreciate your insights about communication and will work to improve our team coordination. Your experience is important to us as we strive for better service.

5/5

Trustpilot

Great experience

Great experience! Lorna and Suzan were very helpful and efficient, made the move so much easier. Suzan was great at coordinating the new tenancy agreement and was very helpful with all the questions i had.Thank you both for making what is usual a painful experience very easy and quick!

Jessy · 4 April 2024

Agent replied · 6 February 2025

Dear Jessy,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Lorna & Suzan will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.

5/5

Trustpilot

Praise and thanks for a job well done

As a (distant) landlord, I was left in an unacceptable situation before and over the Christmas and New Year period. I had requested an on-site meeting for a specific date in the second week of the new year but nothing was organised and communication dried-up. Ann Dickson, who does not include my property in her own portfolio, responded to my early new year appeal for help from Property Management and did a marvellous job of recovering the situation. She liaised with a (reluctant) contractor, our tenants and myself to organise a much-needed and valuable meeting on site that had looked a forlorn hope before Ann stepped-in. I am very grateful and wanted to publicly recognise Ann's efforts. She is a credit to her employer. Thank you, Ann.

John · 9 January 2025

Agent replied · 9 February 2025

Hi John, thank you for taking the time to write a great review and sharing your experience with Ann. We appreciate the support and kind words. Wishing you all the best.

5/5

Trustpilot

Quick and hassle-free

Sharon Chattalis has been very attentive with my process of taking over a leaving tenant's contract. She is always quick to reply which is rarely seen with past agents I've dealt with. Sharon's has been super helpful and I'm grateful for how smooth everything went!

Kelly · 18 June 2024

Agent replied · 6 February 2025

Dear Sharon,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team, Sharon will be delighted with your feedback, as are we. Wishing you all the best for the future.

5/5

Trustpilot

Chestertons Pimlico Top Agents

We recently sold our Apartment through Chestertons Pimlico, the Head of Sales Pavol is very professional and pleasant to deal with, my Sales agent was Jonathan Adams he was an absolute delight to deal with, he was extremely professional, informative and fully supportive through the Sales process, and his honesty and kind personality helped during stressful times. I would highly recommend Chestertons.

Kim · 25 May 2023

Agent replied · 25 December 2024

Hi Kim,It's fantastic to hear how our Pimilico team were able to provide such an outstanding service during the sale of your apartment! We wish you all the best, and please don't hesitate to reach out if you need any further assistance.

1/5

Trustpilot

Check insurance policy before moving in

Property management team of chestertons is a total disappointment. Even in emergent conditions instead of trying to be responsive, they are counting pennies. They left me in a drainage water flooded flat without any support, advising putting the heaters to max and opening the windows. In the fight of building and flat managements’ insurances, what you experience is totally meaningless to them. Their main concern is serving insurance companies. What I’ve learned is, getting and checking the insurance policy before you move in a rental is a MUST!!

İrem · 6 January 2025

Agent replied · 25 December 2024

Hi Irem, thank you for taking the time to leave a great review. We are so glad the team have been so helpful. Should you need anything else, we will be happy to help.

5/5

Trustpilot

I’ve worked with Conor a number of…

I’ve worked with Conor Bunn a number of times and his professionalism and pro activeness is second to none. His extensive knowledge of the property market has come in very useful at times and I would not hesitate to recommend him.

Oli · 22 August 2024

Agent replied · 25 December 2024

Hi Oli, we're really appreciate you taking the time to leave a review for Conor. It's great to hear that you've worked with him a number of times and found him to be professional and knowledgeable during your searches. Please do reach out again if you need anything.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chestertons's Google reviewsLeave Chestertons a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Chestertons Wandsworth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wandsworth.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent