Carter Jonas Wandsworth reviews

★★★★★ 5/5

Trustpilot

Great service!

The service at Carter Jonas, South Kensington couldn't have been any better! Specifically, thank you to Marina and Lajla who helped make this process so effortless and smooth. The most efficient and easy move-in! I highly recommend going to Carter Jonas for your property search. So much gratitude.

Keyan · 3 August 2023

★★★★★ 5/5

Trustpilot

Extremely helpful

Extremely helpful. Personable. Efficient and made the whole process easy for us.

Lesley · 8 July 2026

★★★★★ 5/5

Google

We can't thank Izzie, Elizabeth and the team at Carter Jonas enough for how seamless they made our moving experience. They are extremely responsive and accommodating to requests, and I would highly recommend reaching out to them if you are looking for a rental.

Octavia · 11 November 2023

★★★★★ 5/5

Trustpilot

Very happy to recommend Carter Jonas at South Kensington

Very happy to recommend Carter Jonas at South Kensington. Lajla and her team (in particular Arabella and Marina) are more than helpful and very professional to deal with. I have dealt exclusively with this agent for a number of years now as have no reason to use other agents with such good service here.

Lisa · 27 January 2023

★★★★★ 5/5

Trustpilot

Izzie was extremely helpful when we…

Izzie was extremely helpful when we were looking for a rental property due to building works taking place in our house. Within two weeks she had sorted a local property for us. The whole process was super smooth and hassle free. Thank you!

Pamhotmail.com · 1 December 2023

★★★★★ 5/5

Trustpilot

A very smooth and professional service…

A very smooth and professional service from start to finish. Thanks

Marcel · 14 July 2026

★★★★★ 5/5

Google

Izzie was able to pivot and show us a property not even on the market but exactly what we were looking for. She was very open and honest throughout the process and always on hand.

Oliver · 14 May 2024

★★★★★ 5/5

Google

It's been a pleasure working with Carter Jonas, particularly Grace Philips, in finding a flat and dealing with initial tenancy process. Grace Philips in particular was extremely professional, attentive and helpful in answering any and all questions. I wouldn't hesitate to recommend Carter Jonas, and hope to work with them again in the future!PositiveResponsiveness, Quality, Professionalism

Erica · 11 November 2022

★★★★★ 5/5

Google

My wife and I had a very smooth experience from start to finish when we found an apartment that we wanted to begin renting. All of the Carter Jonas staff with whom we interacted, Chattie, Izzie and Hannah were excellent and really useful throughout the process. I would definitely recommend Carter Jonas based on our experience.

Uzair · 11 November 2022

★★★★★ 5/5

Trustpilot

A very happy customer

A very happy customer! Julia Wilson found my perfect house in a matter of weeks, I thought it would take up to a year and then finally my present house was sold, after some anxious time on my part, but Julia was always upbeat and positive and finally the sale went through very quickly so all is well and Julia did a great job.

Gillian · 12 October 2021

★★★★★ 1/5

Trustpilot

I don’t know were to start this is the…

I don’t know were to start this is the worse company I have ever dealt with they stuffed me into a property that wasn’t habitable Tommy and his staff were horrendous they said they was managing the rental property then changed there minds the landlords said the company was managing it but cárter Jonás then said they landlord was managing it there were loads off jobs not Finnish my 6 months was hell never never will I use this company the also talk down to you as if they are better than you please please be aware most off there reviews are fake it’s not surprising the got shut down there are a desgrace

Mr · 27 June 2024

★★★★★ 5/5

Google

Izzie has been wonderful at helping us secure our new home. She was very accommodating, happy to help and went out of her way to provide supper. Our experience has been great.

Alana · 13 June 2024

★★★★★ 5/5

Trustpilot

I rented a property managed by Carter…

I rented a property managed by Carter Jonas in Milton Keynes for 3 years. Never had any major issues and Maddy has been very helpful and responsive to any queries or issues that I've ever raised. I would thoroughly recommend Carter Jonas as a renter to anyone that wants a smooth and professional renting experience.

Abdul · 19 October 2022

★★★★★ 5/5

Google

We've recently rented a flat through Carter Jonas and the process was great - Izzie was incredibly helpful, super responsive and made everything as smooth as it could be with finding, viewing & securing the flat. 10/10!

Jamie · 14 February 2024

★★★★★ 5/5

Trustpilot

Excellent advice and service

Andrew Maddock gave excellent advice and service throughout, and we very much appreciated his regular phone calls and updates. We strongly recommend him and the whole team at Carter Jonas.

Fiona · 19 September 2026

★★★★★ 5/5

Trustpilot

fantastic team

A great team, experienced, courteous, energetic, motivated, knowledgeable, reliable

DACRE · 5 July 2026

★★★★★ 5/5

Trustpilot

Highly reliable and commited team

For the third time within 5 years, we have been looking for a flat here in Fulham and we had this time a very positive experience thanks to Sam and his colleagues that from the very beginning have demonstrated competency, efficiency and reliability. So simple when you connect to the right people.

Emmanuel · 29 November 2022

★★★★★ 5/5

Trustpilot

Cater Jonas is excellent!

Cater Jonas is excellent!We are a family from Hong Kong.It is very stressful for the whole process of relocation, especially finding a new place to live.Monika Vickers is a wonderful girl.She gave me a lot of support and information on every single step.She is amazing and always show me the professionalism.Thank you Monika👍

Miss · 22 October 2022

★★★★★ 5/5

Google

I have sold my home through Carter Jonas and can say it has all gone smoothly and efficiently. My agent, Isabelle Branson, is absolute dynamite. She's fantastically hard working, efficient, responsive and really knows the business. Isabelle guided me every step of the way, never over promised and always over delivered. She's the best. Thank you Isabelle.PositiveResponsiveness, Quality, Professionalism, Value

Susanne · 11 November 2021

★★★★★ 5/5

Trustpilot

Great efficiency of the Wallbrook Gardens

Just moving in Wallbrook Gardens a couple months ago, I am glad that staff here works efficiently and professionally. Whatever issues my flatmates and I encountered would be replied immediately by them, making us concentrate on our work and enjoy our lives. No need to worry about for a day because the concern disappears after we get their support and assistance in a few hours. Many thanks for everything.

Jake · 23 October 2024

★★★★★ 5/5

Google

Izzie showed us a great flat in our desired area and was very clear and concise about everything. She has a charming personality and made us feel comfortable by making sure we were aware of all the details and processes in order to be confident in our choice. She was professional, knowledgeable and super helpful with our offer. Having worked in the industry before it was excellent to see her representing herself and the company in the best way possible! I wouldn't hesitate to recommend her to anyone. Thanks for all your help!

Theo · 14 April 2024

★★★★★ 5/5

Trustpilot

Absolutely brilliant service from start to finish.

Absolutely brilliant service from start to finish. Catherine Dewar and her team were in constant contact via all updates which were extremely useful and telephone calls.Would highly recommend them and will definitely be using them if ever I need to move in the future.Ivan Kutepov

Ivan · 12 May 2023

★★★★★ 5/5

Trustpilot

Impressed by Carter Jones Realty's superb service!

I am delighted to express my admiration for the exceptional services provided by Carter Jones Realty. Renting a home through this agency has been not only remarkably easy but also enjoyable, thanks to their prompt communication, attention to detail, transparency, and unparalleled customer care. The team, comprised of highly professional, responsible, kind, compassionate, and knowledgeable individuals, meticulously attended to every need of the tenant, continuously following up on all matters until their final resolution. Carter Jones Realty has made our renting experience truly memorable, and their genuine, personable, and authentic nature makes them highly recommended for anyone seeking a hassle-free experience. With confidence, I suggest working with this agency.

Sahar · 22 March 2024

★★★★★ 1/5

Trustpilot

Good luck getting anything back from deposit.

Agency staff themselves polite. Company policy to use unpleasant tactics to take money. Any unreasonable excuse to keep deposit. They demand a cleaning company be used at end of tenancy -tenant has to pay. My flat was well looked after and left in good condition. They took another £100 off deposit, claiming leaves needed sweeping out of the back garden. The trees had needed trimming in the garden, property inspector advised they do this, it was never done. When I moved in, the place was not clean. Living room blind filthy, covered in squashed insects, bathroom light-pull was black with dirt, landlords refused to replace/clean either. Never had this experience with any other agency, always had deposit repaid before.

Mat · 19 March 2024