Trusted Agent profile · Wandsworth

Carter Jonas Wandsworth reviews

4.4

★★★★★ Great

728 reviews across 2 platforms

19 Bellevue Road, London, SW17 7EG, Wandsworth, SW17 7EG

Carter Jonas's office in Wandsworth, at 19 Bellevue Road, is rated 4.4 out of 5 across 728 reviews on two platforms, including 212 Google reviews rated 4.9.

Google logo

4.9 / 5

212

Reviews on Google

This office

Trustpilot logo

516

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Simple communication with Seline

Simple communication with Seline, all done whilst we were on holiday. Thank you for managing our expectations and prompt replies.All the best

Karinel · 15 May 2023

Agent replied · 26 October 2024

Hi Karinel, thank you for your review. It's great to hear that you have had such a positive experience with Carter Jonas, and with Seline in particular. Please do let us know if there's anything else that we can help you with.

5/5

Trustpilot

Thanks Carter Jonas

Thanks Carter Jonas . A great team, great team leader :Igor , great team member : Sam, Ana. They given me lots of hleps .

CINDY · 3 February 2023

Agent replied · 26 October 2024

Hi Cindy, thank you for your review. We are so pleased that you are happy with the service provided to you by our team in Fulham. Please do not hesitate to get in contact if there's anything else we can help you with in the future.

5/5

Google

Brilliant team of very professional, knowledgeable and thorough agents. They sold our house (in Tooting Broadway) quickly, setting the right price and managing the whole process seamlessly, including one failed buyer, with ease. Highly recommended.

Hugo · 11 November 2021

Agent replied · 10 November 2024

Hello Hugo, thank you for taking the time to write us a review. Our team are always happy to hear how we have supported our clients. Please do not hesitate to contact us in the future.

5/5

Trustpilot

A great experience with the Mayfair office

I had such a great experience with Carter Jonas in Mayfair during my recent search. In particular with Kate who was so helpful through out the process!

Daisy · 21 October 2022

Agent replied · 26 October 2024

Hi Daisy, thank you for your review for our Mayfair team. Please don't hesitate to contact us if there's anything else we can help you with in the future.

5/5

Google

Very good service from Suzy, Antonia, Georgie and co. Great to meet and deal with. Have made moving to a new house a relaxed and comfortable experience. Thanks, Will

Will · 12 November 2017

5/5

Trustpilot

It's always a pleasure dealing with…

It's always a pleasure dealing with Carter Jonas and in particular, Jessica - they're communication is excellent, they are polite and extremely professional. I would recommend them to anyone looking for the services Carter Jonas offer.

Roland · 7 June 2021

Agent replied · 26 October 2024

Hello Roland, thank you for taking the write such a positive review. We are happy to have helped. Please do not hesitate to contact us in the future.

5/5

Trustpilot

Very impressed and will use again

I have just dealt with Carter Jones Lettings, Mayfair and what a pleasant experience from start to finish. I was given regular updates, polite mannerism and excellent customer service, very impressed overall and will use again.Jennifer

Jennie · 12 May 2021

Agent replied · 26 October 2024

Hello Jennifer, thank you for taking the time to write us such positive feedback. Our team are always pleased to hear how we have supported our clients. Please do not hesitate to contact us in the future.

5/5

Google

Great service from everyone in the team who we interacted with. Olivia in particular was great, very professional, helpful and accommodating when it came to viewing the property and collecting the keys.

Thomas · 13 January 2022

Agent replied · 12 January 2025

Hi Thomas, thanks for taking the time to leave such wonderful feedback - we're very happy to have helped!

5/5

Trustpilot

A professional operation.

I've been a client of Carter Jonas in Fulham before - this is a professional operation with excellent communication at all times. Highly recommended.

Steven · 7 December 2022

Agent replied · 26 October 2024

Hi Steven, thank you for the review for our Fulham team. Please don't hesitate to let us know if we can help you with anything in the future!

5/5

Trustpilot

Fantastic, reliable estate agents

We bought our house in Fulham and the agent and advice we received along the way was excellent. We would definitely use Carter Jonas again.

Eon · 11 October 2022

Agent replied · 26 October 2024

Hi Eon, we're so glad to hear you were happy with the service we provided you with. Please let us know if you need any help with anything in the future.

5/5

Trustpilot

Fantastic estate agents

The whole team at CJ gave us excellent advice and help throughout. Good communication during the whole process, and Mandy really pushed the sale through.

Alexander · 10 October 2022

Agent replied · 26 October 2024

Hi Alexander, thank you for your positive review. Please don't hesitate to contact us in the future if you need help with anything else.

5/5

Trustpilot

Carter Jonas Barnes - superb service

Carter Jonas in Barnes (and their predecessor firm Sargent & Young) have managed my property for 18 years and have done a fantastic job; always professional and efficient, and they have a great team!

Peter · 10 June 2021

Agent replied · 26 October 2024

Hello Peter, thank you for taking the time to leave us some feedback. Our team are always happy to hear how we have supported our clients.

5/5

Trustpilot

Excellent estate agency which I would…

Excellent estate agency which I would recommend to anyone. During my selling process I always felt that they had me central to their thoughts and advised me along the way. Very friendly and professional.

Paul · 20 May 2021

Agent replied · 26 October 2024

Hello Paul, thank you for taking the time to leave such wonderful feedback. we pride ourselves in providing helpful advice - we are very happy to have helped.

1/5

Trustpilot

Absolutely terrible

Absolutely terribleContacted them 4 times regarding a property for sale with no return contact4 phone calls and and online viewing with no responseI would never use this company for any of My business

Martin · 25 June 2021

Agent replied · 26 October 2024

Hello Martin,We're very sorry to hear about your experience.We would very much like to find out what happened here. Please could you send your details to marketing@carterjonas.co.uk so we can look into the matter for you?

5/5

Trustpilot

Great company to deal with

All the staff at Carter Jonas are very helpful and quick to respond to all enquiries and questions.

Claire · 25 April 2023

Agent replied · 26 October 2024

Hi Claire, thank you for your review. We are so pleased to hear that you are happy with your experience with Carter Jonas. Do not hesitate to get in contact if we can help you with anything else.

5/5

Trustpilot

I have been working with Carter Jonas…

I have been working with Carter Jonas Mayfair for a number of years as one of their approved contractors. They are extremely professional and a pleasure to work with. I highly recommend them.

Richard · 13 May 2021

Agent replied · 26 October 2024

Hello Richard, thanks for the great star rating! We look forward to continue working with you in the future.

1/5

Trustpilot

I rent out a really old house that…

I rent out a really old house that requires constant maintenance and the property manager is rude, shouting over the phone when simply asking to follow up on a request - no manners at all.

Daniela · 14 October 2020

Agent replied · 26 October 2024

Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk

5/5

Trustpilot

Thoughtful and personal service

Thoughtful and personal service. Good strategic and tactical thinking. Skilled in identifying opportunities and risks and then managing the sale process appropriately. Tenacious in ensuring that other parties performed.

Mark · 9 December 2021

Agent replied · 26 October 2024

Hello Mark, thank you for leaving us some feedback. Our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.

5/5

Trustpilot

Going the extra mile

Carter Jonas went the extra mile to help me sell my property. I was particularly impressed with their marketing support, which pitched the property perfectly and attracted the right type of buyers

A · 14 May 2021

Agent replied · 26 October 2024

Thank you for taking the time to write us a review. We pride ourselves on making a complicated process simple. Please do not hesitate to contact us in the future.

5/5

Trustpilot

5* service from the Mayfair branch

5* service from the Mayfair branch. The sales team were amazing at finding me a property, wouldn’t go to anyone else. Have recommended to all my friends planning on moving.

Fliss · 2 June 2021

Agent replied · 26 October 2024

Thank you for taking the time to write us a review. Our team are always happy to hear from a happy client. Please do not hesitate to contact us in the future.

5/5

Google

I dealt with Izzie, she was very professional, super friendly and would recommend her to anyone!PositiveProfessionalism

Emily · 11 November 2020

5/5

Trustpilot

I was searching for a 1 year let in…

I was searching for a 1 year let in Fulham and received a prompt and professional service which gave me priority. I was delighted with the service.

Timothy · 15 November 2021

Agent replied · 26 October 2024

Hello Timothy, thank you for taking the time to write us some feedback. We pride ourselves in making an often complicated process simple for our clients. We are happy to have helped!

5/5

Google

Rented a place with them. Excellent service. Very professional, organized and fast response. Such a good experience. Really recommend.

Icaro · 11 November 2022

Agent replied · 10 November 2024

Hi Icaro, thank you for sharing your review about your experience with us. Please don't hesitate to contact us in the future.

5/5

Trustpilot

Very professional

Very professional, great to be helped by Carter Jonas the movement went absolutely perfect Very professional outfit

Richard · 10 December 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Carter Jonas's Google reviews
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