5/5
TrustpilotVery professional
Very professional, great to be helped by Carter Jonas the movement went absolutely perfect Very professional outfit
Trusted Agent profile · Wandsworth
Carter Jonas Wandsworth reviews
★★★★★
728 reviews across 2 platforms
19 Bellevue Road, London, SW17 7EG, Wandsworth, SW17 7EG
Carter Jonas's office in Wandsworth, at 19 Bellevue Road, is rated 4.4 out of 5 across 728 reviews on two platforms, including 212 Google reviews rated 4.9.
Reviews
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleMy husband and I have been working with the team at Carter Jonas Wandsworth for years now renting one flat and selling two flats. We could not recommend them more for their incredible service and hard work. They are such lovely people to work with, very friendly, professional and just what you want from a real estate agent!
5/5
GoogleGreat sales and lettings team. I've used them since 2018 and wouldn't use anyone else in this area.
Agent replied · 10 November 2024
Hi Andrew, thank you for your review. Our teams are always pleased to hear how well we have supported our clients, especially those who have been with us for a number of years.
5/5
TrustpilotWe have rented our flats In Fulham…
We have rented our flats In Fulham through CarterJonas and found them very easy to deal with and recently got above the anticipated rent so 5 star performance
Agent replied · 26 October 2024
Hello Malcolm, thanks for leaving us a review. We pride ourselves in providing helpful advice. Please do not hesitate to contact us in the future.
1/5
TrustpilotPlease boycott this company
Please boycott this company. Carter Jonas are forcing people to break lockdown restrictions and in doing so are fully willing to risk peoples lives and further spread the virus.
Agent replied · 26 October 2024
The layby in which you parked your motorhome was managed by Carter Jonas on behalf of our client Highways England, who, as owners, have a duty of care to ensure their land is safe for use. We therefore carried out a risk assessment and welfare assessment of the area which concluded the layby was not fit for permanent human residence. Should you need advice or guidance on how to vacate an area in a Covid-safe manner we ask that you call the number supplied on your Notice to Vacate and we would be happy to help.
5/5
GoogleSmooth process, always on hand to iron out any issues... overall Izzie was 5*!
5/5
GoogleWe've been discussing letting agents' fees for years, but as far my experience with Carter Jonas and Georgina J. goes, we can finally say we're getting what we've paid for. They helped us find a great flat, and have been kind and helpful in all our queries. Really personable agents and from what I could see during my one visit, great atmosphere in the office as well!
5/5
TrustpilotThe Fulham Palace Road office provided…
The Fulham Palace Road office provided a professional and friendly service helping to secure the ideal rental property for our needs. Would not hesitate to recommend!
Agent replied · 26 October 2024
Hello Shirley, thank you for taking the time to write us a review. Our team are always happy to hear how well we have supported our clients. We are happy to have helped!
5/5
TrustpilotExcellent service
Really professional, helpful and friendly estate agents; the whole process was much smoother and straightforward than we have ever experienced before - highly recommended
Agent replied · 26 October 2024
Hello Camilla, thank you for leaving us a review, our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.
5/5
TrustpilotProperty letting/renting
Recently explored letting a property through David Sinclair at Carter Jonas and the service, advice and support I received was second to none.
Agent replied · 26 October 2024
Hello George, thank you for the 5 star review. Our team are always please to learn how well we have supported our clients. Do not hesitate to contact us in the future.
5/5
GoogleThese guys had clearly done their homework before they first came to look at my house and it made all the difference as they knew the local market better than anyone else. They managed the marketing process exceptionally well to create some tension and secure an offer at asking, something I would surprised if an online agent would be able to replicate. Thank you
5/5
GoogleFound the process of securing our tenancy with Carter Jonas to be very professional and efficient. Finding somewhere to live is stressful at the best of times but all credit to Olivia, who made the process much easier! Olivia, was friendly, helpful, and made sure we were able to quickly agree an offer with the landlord.
5/5
TrustpilotCarter Jonas offer a professional and friendly service..
Carter Jonas offer a professional and friendly service. They are well organised, thorough and easy to deal with, can’t fault them. Thankyou.
Agent replied · 26 October 2024
Hello Eliza, thank you for the positive feedback. We are always happy to hear how well we have supported our clients. We are happy to have helped!
5/5
GoogleGreat experience with Izzie at Carter Jonas from start to finish - thanks again
Agent replied · 10 November 2024
Hi Jack, we're so pleased you were happy with your experience with us. Please don't hesitate to contact us in the future.
5/5
TrustpilotVery efficient
Very efficient. Sensitive to existing tenants. good judgement re new tenants. Good pricing advice.
Agent replied · 26 October 2024
Hi Rupert, thank you for your review. We're so glad to hear you were happy with the service we provided you. Do let us know if we can help with anything else!
5/5
GoogleGreat Customer care and correspondence, very helpful at all times. Highly recommended. Georgie has been fabulous!
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Professional service and great communication from Owen, Vanessa, Lisa and Mikyle.Would recommend !
Agent replied · 26 October 2024
Hi Helen, thank you for the positive review. Our team are always pleased to hear how well we have supported our clients. We are happy to have helped!
5/5
TrustpilotGood and efficient service selling a…
Good and efficient service selling a flat.
Agent replied · 26 October 2024
Hi Patrick, thank you for your review. We are delighted to hear that Carter Jonas were able to assist you with selling your flat. Please do not hesitate to get in touch if we can help you with anything else.
2/5
TrustpilotDicriminates against families.
This company discriminates against families: Have enquired about rental of several properties and been told that they "don't rent to people with children". Not good enough.
Agent replied · 26 October 2024
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
5/5
TrustpilotResponsive
Professional, knowledgeable, timely and friendly. From meet and greet to sales and rental opportunity a rounded and happy experience. Thank you.
Agent replied · 26 October 2024
Hello Sue, thank you for leaving us such lovely a review. Our team are always happy to hear how well we have supported our clients. we are happy to have helped!
5/5
TrustpilotA very pleasant experience working with…
A very pleasant experience working with Pauline and Aileen. Knowledgeable, efficient and friendly. Accommodating with viewing time, Tenancy agreement prepared swiftly. Highly recommend.
Agent replied · 26 October 2024
Thank you for taking the time to write us a review. We're very happy to have helped!
5/5
GoogleIzzie was responsive and helpful through the entire process!
5/5
GoogleCarter Jonas manage an apartment for me. Fiona, Antonia and all the staff are incredibly professional, hard working and go above and beyond in all the dealings I have had with them. They always make sure the tenants are well looked after, give great advice and have turned over the flat very quickly on two occasions when leases have expired. Strongly recommend!
1/5
TrustpilotWould never use carta jonas ever again…
Would never use carta jonas ever again robbing people of money finding fault with minor things to keep the bond
Agent replied · 26 October 2024
Hello Peter,We're very sorry to hear about your experience.We would very much like to find out what happened here. Please could you send your details to marketing@carterjonas.co.uk so we can look into the matter for you?
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
