Trusted Agent profile · Wandsworth

Andrews Southfields reviews in Wandsworth

4.9

★★★★★ Excellent

2,114 reviews across 2 platforms

2a Replingham Road, Southfields, London, SW18 5LS, Wandsworth, SW18 5LS

Andrews's office in Wandsworth, at 2a Replingham Road, is rated 4.9 out of 5 across 2,114 reviews on two platforms, including 206 Google reviews rated 4.9.

Google logo

4.9 / 5

206

Reviews on Google

This office

Trustpilot logo

1,908

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Michael & Andrews, the right place to rent

Michael was extremely helpful, kind, attentive and positive during the whole process of renting. He made sure that everything was fine for us, working in our times and in our well being. I cannot be thankful enough for all what he did: his availability at answering the calls, doing the viewings for the property in our available times, speaking with tenants and Landlord to make it possible. We knew it was the right place for us from the moment he answered the phone and started talking.

Kelly · 22 July 2024

Agent replied · 23 October 2024

Hi Kelly, thanks for the five star review. It's brilliant to see that Michael was so helpful to you, from viewing all the way through. We hope you settle in to your new home! Thanks, Rhys

5/5

Trustpilot

Goes the extra mile to help

Rana is one of the most professional agents I have met; she has been fast to respond to all my (many!) queries and anything that she didn’t know she went the extra mile to find out for me. She’s been helpful throughout the process so far, which can be complicated and stressful, but I have confidence that the process would be as smooth as possible with Andrews given my dealings with them so far.

Emily · 22 October 2024

Agent replied · 28 December 2024

Thank you, Emily! We're thrilled to hear about your positive experience with Rana. Your confidence in our service means a lot to us. Best wishes , Lisa

5/5

Trustpilot

Rebekah was great

Rebekah was great - super helpful and friendly

Niamh · 3 August 2026

Agent replied · 22 September 2026

Dear Niamh McGillan, Thank you for your wonderful feedback! We're thrilled to hear that Rebekah was helpful and friendly. Your satisfaction is our priority, and we appreciate your support. Best regards, Andrews Head Office

5/5

Trustpilot

Andrews - extremely professional service

Andrews have been really proactive in helping to match me with the right property to buy and, unlike some other local estate agents, regularly sent me suitable property details. Sophia Robinson, in particular, understood exactly what I was looking for and kept me informed with regular updates once I had submitted an offer. I viewed properties with 9 different estate agents in the area, and ended up buying with Andrews. I would 100% recommend Sophia, and Andrews, to anyone who is looking to buy a property in this area; very professional, very efficient and really friendly.

Ms · 11 July 2024

Agent replied · 23 October 2024

Thank you for the five star review. Amazing to see that Sophia and the team listened to your needs before letting you know of properties that we thought would be suitable. We are so pleased you've managed to find your next home with us! Thanks again, Rhys

5/5

Trustpilot

Awesome customer care

Andrew's has been our partner in our journey to finally acquire our first home. From the start of the process up to us having our completion date they have been very helpful every step of the way. Sophia and Zak both have been very accommodating and kept things in order and made sure that we understood all the important details. Thanks to Keith as well who was constantly following things up nearing contract exchange and making sure that both parties come up with a mutually beneficial completion date. Thanks everyone

Jason · 3 July 2024

Agent replied · 23 October 2024

Hi Jason, thank you so much for sharing your experience with us. Great to see Sophia and Zak have been so helpful to you and kept everything ticking along. Thanks again, Rhys

5/5

Trustpilot

I just wanted to say a big thank you to…

I just wanted to say a big thank you to Ella and Shannon for helping me start my new journey!

AlexisA · 5 May 2026

Agent replied · 25 May 2026

Dear Alexis , Thank you for your wonderful feedback! We're thrilled to hear that Ella and Shannon made your experience smooth and enjoyable. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Enjoy your new journey! Best wishes , Lisa

5/5

Trustpilot

The staff was so friendly very kind

The staff was so friendly very kind, caring and so helpful. Maria was very kind always smilling and ready to help . Ed was very kind too and very helpful,he helped me with references application form was very patience also came to help me with my key for my new flat as couldn't opened it . Mikesh i spoke on phone was very kind too and very helpful. Thank you very much for have such a great team to help with renting .Kind regardsPadmini Paumben

Padmini · 2 July 2024

Agent replied · 23 October 2024

Thank you so much for taking the time to leave us a review. Great to see that Ed and Maria have been so helpful to you. We know Mikesh will also appreciate you acknowledging his efforts. Thanks again, Rhys

5/5

Trustpilot

Truly Professional and Trustworthy Agent

Andrews Estate Agent has been a true blessing to work with. From the very beginning, they demonstrated a level of professionalism and dedication that immediately put us at ease working with them. Joseph, Tom and Liz communicated with sincerity and always making sure we felt informed. They also sort invoices on time, every time, which shows their respect for partners and their commitment to doing things the right way- highly recommended!

IMPACT · 21 November 2025

5/5

Trustpilot

Our agent was Lisa's Bird Parsons.

Our agent was Lisa's Bird Parsons.Who is very friendly polite efficient and knowledgeable. She certainly had her work cut, as our sale in the end involved 3 properties.Luckily we chose our own very efficient solicitor, who is brilliant. Sadly our buyers used one of your recommendations, who was absolutely hopeless, and what should have taken 8-10 wks took almost 6 months.Lisa twice as much to sort because of this. But remained brilliant throughout.

Penny · 10 October 2024

Agent replied · 23 October 2024

Thank you, Penny! For your kind words about Lisa. We're glad she could assist you effectively despite the challenges. We appreciate your feedback and will review our recommended solicitor list to ensure better experiences in the future. Best wishes, Jake

5/5

Google

Reece from Andrews Southfields was very helpful and supportive! Easily contactable by email and phone and any queries I had were answered quickly.

Emily · 2 April 2026

Agent replied · 16 April 2026

Hi Emily, thank you for your wonderful feedback! We're thrilled to hear that Reece was helpful and supportive. Your satisfaction is our priority, and we’re glad we could assist you promptly. If you need anything else, feel free to reach out. Best wishes, Lisa

5/5

Trustpilot

Fantastic experience with lovely people

I had a fantastic experience with Andrews.I own a property company but did not have the time to show some of my tenants around. Even though I wasn't looking for full-time management.They were more than happy to see to my needs and show tenants around for me. I tried every other agency in the area and they were not interested. I had a terrible discovery that my previous tenant had left the house in a bad way leaving terrible things including cat feaces on the floor. I had to postpone everything for a few weeks whilst renovating. Hayley and Jasmine were absolutely fantastic. I was so stressed and they were extremely emphatic towards my situation, giving me various options and reassuring me it was going to be okay. I really needed this as it all came at a really inconvenient time and they supported me through it. Thankyou guys!! Xx

Bradley · 7 June 2024

Agent replied · 23 October 2024

Hi Bradley, thank you for taking the time to leave us a review. We really appreciate the detailed feedback and it's pleasing to see that the team have been on hand to help you out when needed, providing you with a positive experience. Thanks again, Rhys

5/5

Google

We have recently sold a flat in Southfields. Before putting the flat on the market, we have spoken to a number of the local estate agencies and decided to go with Mark from Andrews. We felt there was simply a more personal touch and we were not wrong. We could have lost the sale on number of occasions but due to good communication with him and his team, we pulled it through. Thank you guys and all the best for 2026. Best wishes. Dragan & Darko

RT · 16 January 2026

Agent replied · 16 April 2026

Thank you, for your kind words and trust in us. We're thrilled to have helped you successfully sell your flat. Mark and the team are grateful for your appreciation. Wishing you all the best for the future!

5/5

Trustpilot

An amazing team

An amazing team, Harpindar was very helpful and communicated everything thoroughly! Definitely someone i would recommend to others!!!

Louisa · 6 May 2026

Agent replied · 25 May 2026

Dear Louisa , thank you for your wonderful review! We're thrilled to hear about your positive experience with Harpindar and our team. Your recommendation means a lot to us. We look forward to serving you again in the future! Best wishes , Lisa

5/5

Trustpilot

I have rented through Andrew's for 12…

Review on behalf of my father.I have rented through Andrew's for 12 years and have always found them to be very professional but also helpful.Communication has always been good. I have just left a property managed by them and Jenny Jones especially has been incredibly helpful and supportive while I navigated my move from Didcot to Wales. it had been a stressful process and Jenny was exceptionally helpful during this time.Should I need to I would definitely use Andrews again and would definitely recommend them.

Kelly · 9 May 2024

Agent replied · 23 October 2024

Hi Kelly, thank you for your five star review, fantastic to see you had a great experience with us and stuck with us for 12 years! I am so glad to see Jenny has been so helpful during this time and thank you for the recommendation too. All the best, Laura.

1/5

Trustpilot

Bethany Emberton unprofessional as no comms

Bethany Emberton, has no communication skills, did not follow up on a complaint of wrong information on fees, during the query transaction or afterwards. I sold 6 weeks ago and still been ignored! Even the solicitor agreed it’s not the first time, this has happened. Firstly Andrew’s say it’s £3000 to buy and sell your home! They get conveyance to send email, which shows a page with £3000What they don’t do is put at the top this is a 3 page document with additional fees below. When I had a call requesting for search fees, of £369 I reply but I was told this was included in the £3000Reply from the conveyancer would be deducted. So I expected to pay £3000 less £369 We then discovered searches were not required. Which was great expected the £369 to be deducted from the £3000 (Still to receive £25 deposit back) When solicitors fees bill arrived, I asked why it was not £3000 less the search fee, the solicitor said your not the only one caught out! We have also complained as their email is not transparent with what they say you pay, £3000 to buy and sell. When I complained to Bethany she said it was in the emails. I explained I was verbally told it would be deducted from the fees of £3000She claimed they would need to check recorded messages. I heard nothing so called Bethany again. She advised the IT department would have to do this, back from the start! I emailed to explain the approximate time, but she said their legal manager needed to look into this! Dispite my email with a deadline I had nothing back from Bethany or her legal manager!! Shameful treatment, not transparent with costs, and I hear they keep about £500 of the £3000 for themselves!

Julie · 7 May 2024

Agent replied · 23 October 2024

Hi Julie, thank you for taking the time to write us a review. Sorry you felt the need to leave a one star rating. We take all reviews seriously, especially when it looks as if we can improve our experience. In your case we have already flagged your comments to the relevant partners and staff members that handle our conveyancing arm. They are already investigating into the matter, however in the meantime any further information you'd be able to provide to us in order to aid their investigation would be appreciated. Please contact myself (Rhys) at RMessenger@Andrewsonline.co.uk, many thanks.

5/5

Trustpilot

Great Job

Thank you Andrews for helping us through our long, at times stressful, house selling/buying journey! Lisa was brilliant at keeping us regularly updated and went above and beyond in helping us with any issues we had. Also, Keith did a great job - he stepped in to help when Lisa was away. We met many of the staff and all of them were friendly and helpful. We would definitely recommend Andrews.

Mrs · 26 September 2024

Agent replied · 23 October 2024

Thanks for your lovely review! It's great to hear about your positive experience with Lisa, Keith, and our team. Your recommendation means a lot to us. Best wishes in your new home!

5/5

Trustpilot

Rebekah was so quick at responding to…

Rebekah was so quick at responding to my queries and really in the ball! Amazing service!

Chelsea · 5 May 2026

Agent replied · 25 May 2026

Hi Chelsea, Thank you for your wonderful feedback! We're thrilled to hear that Rebekah provided you with amazing service. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa

5/5

Trustpilot

*Headline*Outstanding Experience with Maria and Ed

*Headline*: Outstanding Experience with Professional and Genuinely Nice Guys! My husband and I had the pleasure of working with Maria, Ed and other staffs from Andrews Real Estate Team as first-time home renters. From our initial conversation, Maria and Ed immediately put us at ease with their friendly demeanour, patience, and vast knowledge of the local real estate market. Communication was a breeze, as Maria and Ed were extremely responsive to our emails and calls, even during off-hours. They worked tirelessly to find us the perfect house that met all our criteria while staying within our budget. We were extremely impressed by Maria’s skills on how she handled the whole process. The entire process was stress-free thanks to Maria’s guidance, and we couldn't be happier with our new home. We wholeheartedly recommend Maria and Ed in the Andrews Real Estate Team to anyone looking for a fantastic realtor who does a wonderful job helping home seekers navigate real estate!

Edith · 20 April 2024

Agent replied · 23 October 2024

Hi Edith, thank you so much for taking the time to leave us a review. It's brilliant to see the whole team have been able to assist you and keep you updated with each step of the way. We are so pleased you've found your new home with us and hope you are settled in well. Thanks, Rhys

4/5

Google

Duaa has been really helpful with my partner and me to rent the flat we wanted. We totally recommend her! Thank you!

Adela · 16 March 2026

Agent replied · 16 April 2026

Hi Adela, thank you for your kind words and recommendation! We're thrilled to hear Duaa was helpful in finding the perfect flat for you and your partner. We appreciate your feedback and look forward to assisting you again in the future. Best wishes, Lisa

5/5

Trustpilot

Working with Andrews Property has been amazing

Working with Andrews property and purpose and in particular, Samantha has been a delight; she is an amazing letting consultant with unique attributes that really make her stand out. Everyone feels immediately at comfortable with Samantha's down-to-earth attitude, which makes complicated processes seem more approachable. She not only delivers an unmatched professionalism but also a refreshing and inspiring degree of warmth and honesty. Samantha stands out due to her commitment to going above and beyond. She ensures that everyone understands and gains from her experience by having a special aptitude for communicating plans and strategies in an understandable way. I would recommend this company any day, thank you.

Customer · 10 April 2024

Agent replied · 23 October 2024

Thank you so much for the five star review. Amazing to see that Samantha provided such a great experience for you and left a lasting impression, we know she will really appreciate your kind feedback. Thanks again, Rhys

5/5

Trustpilot

“My experience with Issy as our…

“My experience with Issy as our property agent was nothing short of exceptional. From our very first interaction, it was clear that Issy is not only passionate about what she does but also deeply committed to ensuring her clients find exactly what they’re looking for. She displayed an outstanding level of professionalism, knowledge, and patience throughout our house-hunting journey. Issy took the time to understand our needs and preferences, making every effort to show us properties that matched our criteria perfectly. Her insights into each property, along with her keen attention to detail, were incredibly valuable in helping us make an informed decision. Moreover, her warm and friendly demeanor made every interaction a pleasure. I am immensely grateful for her dedication and hard work in finding us our new home. Issy is truly a remarkable agent, and I would highly recommend her to anyone looking for a seamless and supportive property search experience. Five stars all the way!”

Prada · 7 April 2024

Agent replied · 23 October 2024

Hi Prada , thank you for the five star review and congratulations on your new home ! Brilliant to see that Issy provided exceptional service and we love that you picked up on her passion for property. We know Issy will really appreciate the kind feedback , Thanks again , Lisa

5/5

Trustpilot

Monika was absolutely transparent…

Monika was absolutely transparent helpful and followed up with all information in detail!thanks

Kay · 22 May 2026

Agent replied · 25 May 2026

Dear Kay, Thank you for your wonderful feedback! We're thrilled to hear that Monika provided you with exceptional service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa

5/5

Trustpilot

104 maple close

I only dealt with Sarah Robinson very professional in any and all my situations I would be proud to use this company again as I’ve had such a great experience with them

James · 18 December 2025

Agent replied · 23 December 2025

Dear James Hannis, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah Robinson. Your satisfaction is our priority, and we look forward to serving you again in the future. Best wishes , Lisa

5/5

Trustpilot

Fantastic Company, Highly Recommend!

Robbie, Rebecca and team have spent the last 6-7 months selling our flat, and I cannot thank them enough for the amount of time and effort they put into selling our property. It was extremely stressful with situations coming up beyond our control but Robbie was always quick to respond and give us peace of mind every step of the way. I would highly recommend them to anyone looking to sell/ purchase a property. Thank you again everyone!

Gemma · 7 May 2024

Agent replied · 23 October 2024

Hi Gemma, what a fantastic review. Thank you for sharing your experience with us, we know that selling a home can be stressful but it's brilliant to see that Robbie has been on hand to try and alleviate some of that stress for you, thanks again for the review and the recommendation, Rhys.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrews's Google reviews

Questions about Andrews Southfields

How many reviews does Andrews Southfields have?

Andrews's Wandsworth office has 2,114 reviews across two platforms: 206 on Google, 1,908 on Trustpilot (across the whole business).

What is Andrews Southfields's rating?

Andrews Southfields is rated 4.9 out of 5 across all 2,114 reviews, and 4.9 out of 5 on Google from 206 reviews.

Where is Andrews's Wandsworth office?

Andrews Southfields, 2a Replingham Road, Southfields, London, SW18 5LS, Wandsworth, SW18 5LS.

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