Andrews Balham reviews in Wandsworth

★★★★★ 5/5

Trustpilot

Isaac Biggerstaff was truly amazing and supportive through the process

I really was so impressed by the estate agent that managed our case. His name was Isaac Biggerstaff and he really was amazing. The whole Andrews property group were very efficient in responding to any queries, organised with bookings and really did seem to show genuine care. As I said, the best part was the contact had with Isaac Biggerstaff - he was so easy to talk to, really understanding about the challenges with house buying, researched any queries we had, and overall gave us at 5 star experience with the estate agent service.

Hannah · 24 May 2023

★★★★★ 1/5

Trustpilot

Most careless letting agent of the UK

I have been fighting with this agent for several weeks now as they dont bother repay me the deposit. Even though the landlord agreed for the deposit to be returned to me, this agency doesnt care. In most cases they dont even answer my messages and when they do, those are just empty promises. Absolute rubbish service. AVOID!!!

Andras · 12 May 2022

★★★★★ 5/5

Trustpilot

Monika has always been a STAR

Monika has always been a star in how she handles matters. She gets things resolved in professional and customer focused manner. She is pleasant and warm in her interactions.

Oli · 20 July 2024

★★★★★ 5/5

Trustpilot

a very positive experience

Hello, We rented a house from Andrews property group while ours was fully extended and renovated and I just want to leave a good review for this company as it was an absolute pleasure to rent a house from them. They have always looked after all the things to make sure it's safe, like electrics, sockets, plugs, central heating, plumbing , they requested the gas meter to be changed when my gas provider wasn't interested. They placed 2 safety boxes for the key so I don't have to be at home when the subcontractors came. We just left the house on 3rd of May and already have the full deposit back plus interest. I had to leave a review as this type of care , professionalism and seriousness is hard to come by especially in the lettings industry. Big thank you to the Property Manager Nicola, which has replied fast and was super efficient with all that the property or I, needed.

Oana · 11 May 2023

★★★★★ 5/5

Trustpilot

Friendly, efficient staff & company

Me and my husband were looking for a flat long time. Moving forward, one day we found a flat on Andrews which we liked to view. From the first touch with the letting agent, we were content and happy with their professionality. Sameer, was our negotiator. He spend time with us to explain in details all our queries, he find time for us for even second viewing of the flat and and giving us advise of how to apply, utilities advises,important information etc. A big thank you, since all the period which we have been looking for a flat, most of the agencis are not showing true hospitality to the customers, moreover, for them is the same who will get the flat, do they need more help maybe etc. Samer proove us the oposite. Thank You!Sandra & Zoran

Sandra · 9 May 2023

★★★★★ 5/5

Trustpilot

Steve was genuine and honest great service

Steve was great very informative friendly and helpful infact i would say he was probably the most honest and reliable agent we have had so far just wish he was the agent selling our house.

Michelle · 1 February 2023

★★★★★ 5/5

Trustpilot

Great service from Luke Timms in Leasehold

We live in a Victorian conversion which requires considerable upkeep..followed Luke from another company as I know he’s got the expert knowledge to manage this. Great so have the peace of mind that our lovely old building is in safe hands.

Melanie · 12 November 2023

★★★★★ 5/5

Google

Andrews Balham were outstanding! We used the sales department when we were purchasing a flat here in Balham. The team, especially Tom, couldn't have been more helpful especially during a troubling incident with a previous vendor! They worked tirelessly and found us a better property in the catchment area we wanted and were now super happy.

Marc · 24 October 2017

★★★★★ 5/5

Trustpilot

When I met with the estate agent

When I met with the estate agent, Shamiya, she was lovely. Was very detailed in how she showed me around and was helpful with any questions I had.

Chantelle · 26 July 2024

★★★★★ 5/5

Trustpilot

Excellent viewing with Shamiya

I had a viewing with Shamiya today and it was a lovely experience. She answered all the questions I had and made me feel supported. Thank you!

Liv · 10 August 2024

★★★★★ 5/5

Trustpilot

Promt call back to arrange 2nd viewing

Promt call back to arrange 2nd viewing. The agent had good knowledge of the surroundings area and gave a very good impression of how to sell a house.

Lloyd · 23 July 2024

★★★★★ 5/5

Trustpilot

Andrews Michael gives me a excellent service and he is great man.

Hi I have an excellent service with Michael and I am really happy that he was helping us very things, I am really really gratitude to him! Thanks

Jun · 22 July 2024

★★★★★ 4/5

Trustpilot

Would recommend

Amy and Rebecca were very responsive and tried their hardest to keep everyone informed during a slightly tricky sale. Would recommend and have used Andrews a couple of times now.

Jonny · 16 June 2023

★★★★★ 5/5

Trustpilot

I am very grateful to Ranjan Khilosia…

I am very grateful to Ranjan Khilosia for clear and precise clarification on how to process the electronic document. Proficient and friendly approach is the style of Andrews and Ranjan.

Orator · 11 June 2024

★★★★★ 5/5

Google

We have rented from Andrews twice and gone back because of their professional and personable service. Marcus and Tom make the rental experience from start to finish a easy process. Once in a property, Tom provides an efficient service and any issues are resolved quickly. We're sad to be leaving this great company and their ethos, and would highly recommend to any tenant or landlord.

Clare · 23 October 2020

★★★★★ 5/5

Trustpilot

Satisfied client of long-standing

I have been a client of Andrews for almost 30 years and have found individual staff members of the company to be reliable and obliging. I can recommend Andrews as a well-run, efficient agency.

Denny · 16 March 2024

★★★★★ 5/5

Trustpilot

Helpful and great communicators

Keli and the team have been so helpful throughout the process - they are very quick to respond and absolutely dedicated to providing good advice and making sure everything goes smoothly. Thanks!

Jennifer · 29 March 2023

★★★★★ 5/5

Trustpilot

I have had many dealings with Andrews…

I have had many dealings with Andrews both with sales and rental and have always had great experiences with them. This time I found Raluca very helpful.

Susan · 22 July 2024

★★★★★ 5/5

Trustpilot

I recommend Andrews through 25 years of use

We have using Andrews to manage the letting of our residential property for 25+ years. As ever, we have been thoroughly satisfied with their performance. Here's to another 25 years!We have been delighted to welcome Tomasz Faba of the Southfield branch as our new advisor and first point of contact to help us let our property. Tomasz seamlessly negotiated a slightly tricky tenancy changeover. He was totally professional, very patient, showed great knowledge and experience, and constantly cheerful! I look forward to working with him again.

Tamsen · 15 March 2023

★★★★★ 5/5

Google

Really good experience with Andrews Balham branch. Reece was excellent in recommending relevant properties based on my criteria and always great to deal with.

Josh · 23 October 2023

★★★★★ 1/5

Trustpilot

Shockingly bad

Shockingly bad. Andrews have recently taken over the Coop group contract to manage on behalf of the freeholder. It's hard to tell whether they are just grossly incompetent or attempting to defraud the leaseholders by issuing spurious invoices. Either way if I was a freeholder I'd avoid asking Andrews to manage my portfolio.

Mark · 30 August 2022

★★★★★ 5/5

Trustpilot

Amazing company

Amazing company, so friendly and kind. Me and my partner had a viewing with Kyle and he was very knowledgeable and caring to us and the property. Thank you :)

Jack · 16 May 2024

★★★★★ 5/5

Trustpilot

Great service

Justine kept us up to date during a long sale and purchase. She was always available to help us through the process. Brilliant service from all of the staff. Would use again.

Pip · 27 February 2023

★★★★★ 5/5

Trustpilot

A credit to the business

Reece was both professional and honest, acting with the upmost integrity. He had fantastic knowledge of the local area making our viewing and decision making much easier.

Ricky · 24 July 2023