Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBuying my first home with Andrews
Buying my first home with Andrews, they have all been very helpful, with every step of the process, they have helped with the solicitors and chased when needed, they have kept me informed with whats going on throughout. I used the keynsham branch and am very happy with there service
Ash · 31 October 2023
Agent replied · 23 October 2024
Hi Ash, thank you for the review, brilliant to see you had such a positive experience, we know it can be a daunting and stressful time so it's great to see the team in Keynsham were on hand to keep you in the loop and pushing everything through for you. We hope you are settled into your new home. Thanks, Rhys.
★★★★★ 5/5
TrustpilotVery professional company with quality …
Very professional company with quality agents.I have been dealing with Shannon and Dan which they helped us to view a property very quick in just about few hours after enquiring.Highly recommended this agency,been very pleased.
Florina · 24 August 2024
Agent replied · 23 October 2024
Thank you, Florina! We're thrilled to hear that Shannon and Dan provided you with prompt and professional service. Your recommendation means a lot to us!
★★★★★ 5/5
TrustpilotHad two fantastic viewings today by…
Had two fantastic viewings today by Nancy Henley really helped us out with what we were looking for, went above and beyond to get us all the information we needed. Recommend and took the time to show us another Andrews property that was in our market Really recommend
Keith · 9 December 2023
Agent replied · 23 October 2024
Hi Keith, thank you for your five star review on both TrustPilot and Google! Fantastic to hear Nancy has been a massive help on your property search and went above and beyond for yourself! Thank you for the recommendation too and all the best, Laura.
★★★★★ 5/5
TrustpilotVery impressed with our Property …
Very impressed with our Property Manager Louise. She is very professional and knowledgeable, always prompt and efficient in responding to our requests. An excellent link between ourselves and the Tenant which means the Tenancy runs smoothly.
Maria · 1 August 2024
Agent replied · 23 October 2024
Thank you, Maria. It's great to hear such positive feedback about your experience with Louise. We'll pass on your kind words to her.
★★★★★ 5/5
GoogleBlake and Jean Pierre made our move into our new home as easy as possible with excellent communication and helpPositiveResponsiveness, Professionalism
Archie · 23 October 2021
Agent replied · 22 October 2024
Good afternoon Archie thanks so much for leaving us a 5 star review! JP ,
★★★★★ 5/5
TrustpilotAndrew’s have dealt with a property sale
Andrew’s have dealt with a property sale for us which has just completed. At all times through the process the were very professional and kept us informed of the sale progress. We would definitely recommend them to others.
Paul · 21 June 2024
Agent replied · 23 October 2024
Hi Paul, thank you for taking the time to write us a positive five star review! Amazing to see that our team have been able to guide you through the sale process and kept you updated throughout. Thanks for the recommendation too and all the best for the future, Laura.
★★★★★ 5/5
TrustpilotGood communication
I worked with Junior and he kept me up to date with all the required information before our viewing appointment, was punctual, and knowledgeable about the property. Ultimately it wasn’t the right flat for me, but the viewing experience was positive.
K · 28 March 2023
★★★★★ 5/5
TrustpilotLouise at Andrew’s Balham has delivered…
Louise at Andrew’s Balham has delivered exceptional customer service and support with issues we’ve faced and has provided good communication at all times. She’s always polite and kind and works hard to ensure we’re treated well.
Fergus · 25 July 2024
Agent replied · 23 October 2024
Thank you, Fergus! We're thrilled to hear about your positive experience with Louise. Your kind words and recognition of her hard work mean a lot to us.
★★★★★ 5/5
TrustpilotGreat attitude and knowledge from all…
Great attitude and knowledge from all staff at Andrews, especially Shannon and our agent Paul. Very clear, helpful information and communication from all of the team. Very prompt when returning calls/emails which made me feel less stressed and worried.
Amy · 22 May 2023
★★★★★ 5/5
TrustpilotSelling my house through Andrews was…
Selling my house through Andrews was such an easy pleasant experience. They were very professional and approachable and kept me in the loop at all times. Amy was very friendly and helpful and I would highly recommend them.
Paula · 15 June 2023
★★★★★ 5/5
TrustpilotV happy with my property mgmt
Jennifer Jones manages my property and she is absolutely brilliant - reliable, professional, helpful...everything you'd hope for from a property manager. I have been with Andrews for years and have been very happy with their service, communication and staff. Thank you very much!
TK85 · 8 March 2024
Agent replied · 23 October 2024
Thank you for the five star review. We know Jennifer works really hard to solve any issues that may arise during a tenancy, great to see she's been delivering a service to you and for your continue trust in Andrews over the years. Thanks again, Rhys
★★★★★ 5/5
GoogleEmmanuel only showed us one property, and only needed to. It was the perfect fit for what we were looking for, completely refurbished and a great location. He came with us to view it more than once out of Andrews' office hours, and even took us again once we'd signed for it to measure up for furniture one evening.
He communicated with the landlord to get the furniture we needed, and repeatedly checked in with us once we had signed & after we had moved in to make sure we were happy. Definitely recommend.
Frances · 24 October 2016
Agent replied · 22 October 2024
Good afternoon Frances thanks for your review. I’m happy to hear that you had a great experience and found the process as stress free and easy as possible. ,
★★★★★ 5/5
GoogleI have dealt with Marcus, Tom & JP on the lettings side and they have all been very professional and importantly found me good tenants.
Paul · 23 October 2020
Agent replied · 22 October 2024
Good afternoon Paul thanks so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you. ,
★★★★★ 5/5
TrustpilotCommunication is Key
Lisa-Marie provided great guidance, support and communication throughout the buying process. Without this the whole process would've been a great deal more painful. Definitely would recommend to anyone else in the process.
Ian · 16 September 2024
Agent replied · 23 October 2024
Thank you, Ian! We're thrilled to hear Lisa-Marie made your buying process smooth and enjoyable. Your recommendation means a lot to us!
★★★★★ 5/5
TrustpilotEmma from the Bear Flat branch
Emma was very professional and reassuring during our rather lengthy conveyancing process. We were in a rather lengthy chain and Emma made sure we were well informed at every stage. Many thanks Emma! We would highly recommend Andrews. Alice and David.
Alice · 21 February 2023
★★★★★ 5/5
TrustpilotEasy to get hold of, keep you updated!
Very contactable, they keep you up to date on progress, and are generally very easy to deal with. If they say they will find something out for you, they will, and they’ll get back to you asap with an Answer. This goes for all the team, Matt, James, Isaac!
Joe · 4 October 2023
Agent replied · 23 October 2024
Hi Joe, fantastic to read such a positive review for the team in Reigate, we really appreciate you sharing your experience and great to see that the team were able to answer all queries you had throughout your journey.Thanks, Rhys
★★★★★ 5/5
GoogleNatasha from Andrew’s was absolutely amazing in helping us with buying our first home. Everyone at the office went above and beyond to support us on what can be a very stressful journey. Personable, friendly and incredibly human. I couldn’t recommend them enough! Thank you for everything :)
Callie · 23 October 2023
Agent replied · 22 October 2024
Hi Callie Cooke, thanks for sharing your experience with us and thank you for our review. It’s great to read that we made your move a stress free experience allowing you to feel relaxed during your move. From all at Andrews Balham, we wish you all the best!
★★★★★ 5/5
GoogleLetitia and team were excellent - proactive and responsive, ensuring the process kept to a tight timeline.PositiveResponsiveness, Professionalism
Chris · 10 January 2022
Agent replied · 9 January 2025
Hi Chris McGahan, thanks for sharing your experience with us. We’re glad to hear that we were able to help you out with the whole moving process.
★★★★★ 5/5
GoogleI worked with Letitia throughout the process of searching for a purchasing my first property, she was always professional and responsive. I never felt like I was being shown anything that didn't fit my criteria and she was extremely helpful when it came to finalising the details particularly during the difficult circumstances of COVID-19. Thank you!
Rachael · 23 October 2020
★★★★★ 5/5
TrustpilotShamiya at the downend hub was very…
Shamiya at the downend hub was very welcoming and friendly. She answered all my questions and was very helpful during the viewing of the property. It was lovely to have a friendly atmosphere.
Ricky · 16 August 2024
Agent replied · 23 October 2024
Thank you, Ricky. We're happy to hear that Shamiya provided a welcoming and friendly experience. Your kind words mean a lot to us.
★★★★★ 5/5
TrustpilotBex and Charmaine are always a pleasure…
Bex and Charmaine are always a pleasure to work with and go above and beyond to help such a breath of fresh air to know Andrews have these 2 lovely ladies working for them keep up the good work.
Phil · 24 April 2024
Agent replied · 23 October 2024
Hi Phil, thank you for the five star review. Fantastic to see that both Bex & Charmaine were able to help you, going above and beyond expectation. Thanks, Rhys
★★★★★ 5/5
TrustpilotGood support from Nancy Henley
Good support from Nancy Henley. She is very helpful and friendly in supporting clients in property viewing process to help make up their minds. Honest and insightful in providing information.
Ils2000 · 28 September 2024
Agent replied · 23 October 2024
Thank you for your kind words. We're happy to hear that Nancy provided you with excellent support and insightful information.
★★★★★ 5/5
TrustpilotNancy was a great help
Nancy was a great help, very informative and polite, I did not end up buying as I chose one of my other options, but I would not hesitate to book viewings again with Andrews property group
Ohara · 19 June 2023
★★★★★ 5/5
TrustpilotSammi review
We just had our viewing with Sammi , He was on time, helpful and very professional. He sent us the application form just before the viewing and they will hopefully move fast further
ALEXANDRU · 5 August 2024
Agent replied · 23 October 2024
Thank you, Alexandru! We're thrilled to hear about your positive experience with Sammi. We appreciate your feedback and look forward to assisting you further.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
