Trusted Agent profile · Wandsworth

Andrews Balham reviews in Wandsworth

4.9

★★★★★ Excellent

2,158 reviews across 2 platforms

2-3 Balham Station Road, Balham, SW12 9SG, Wandsworth, SW12 9SG

Part of Andrews, see every office.

Andrews's office in Wandsworth, at 2-3 Balham Station Road, is rated 4.9 out of 5 across 2,158 reviews on two platforms, including 262 Google reviews rated 4.8.

Google logo

4.8 / 5

262

Reviews on Google

This office

Trustpilot logo

1,896

Reviews on Trustpilot

Business-wide

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Awards

ESTAS

Industry awards

Andrews Wandsworth won ESTAS awards in three years, most recently 2021.

ESTAS winner in three years: 2021, 2020, 2019.

ESTAS awards by year, 2021 to 2019
  • 2021 1 Bronze ESTAS 2021 winners

    • BronzeESTAS 2021: Lettings (Tenants), London South
  • 2020 1 Gold, 1 Silver and 1 Bronze ESTAS 2020 winners

    • GoldESTAS 2020: Lettings (Tenants), London South
    • SilverESTAS 2020: Lettings (Landlords), London South
    • BronzeESTAS 2020: Sales, London South
  • 2019 2 Gold and 1 Silver ESTAS 2019 winners

    • GoldESTAS 2019: Lettings (Landlords), London South
    • GoldESTAS 2019: Lettings (Tenants), London South
    • SilverESTAS 2019: Sales, London South

Source: ESTAS winners lists, as published, linked by year.

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Highly recommend this very professional organisation.

A very reliable, professional and trustworthy company. During the gruelling process of a very complicated sale (due to our having to coordinate a lease extension in tandem) Drew became a major driving force in keeping all parties informed and the process on track. I would have no hesitation in using Andrews in the future. Highly recommended.

Dawn · 13 September 2023

Agent replied · 23 October 2024

Hi Dawn, thank you for the five star review, fantastic to see the team in Streatham, in particular Drew was on hand to help you through what can be a stressful time, especially when a lease extension is involved. Really pleased Drew and the team saw it through for you, thank you for the recommendation. Rhys

5/5

Trustpilot

Monika

I have been using Andrews Property Group for many years. I have always found them to be professional, personable and very responsive to my needs. They are a pleasure to deal with and would highly recommend them.

Richard · 27 September 2024

Agent replied · 23 October 2024

Thank you, Richard. We're delighted to hear about your positive experiences over the years. Your recommendation means a lot to us.

5/5

Trustpilot

5star it’s very good and happy

Jeevajanith · 15 October 2025

Agent replied · 22 October 2025

Thank you for your 5-star review!

5/5

Trustpilot

Great and friendly team

We are renting with Andrews from more then two years and we had a lot of support during this period from Melanie from property management and also Shannon from the letting team helped us to find another property when our landlord sold the house. Gread and friendly team

Anita · 9 March 2024

Agent replied · 23 October 2024

Hi Anita, thank you for sharing your experience. Brilliant to see that Andrews, in particular Mel & Shannon have been on hand to assist you whenever required over the years. Thanks again, Rhys

5/5

Google

I’m happy great service from viewing to entering the flat making it easy. thanks Edivania Queiroz from Andrews

Ricardo · 23 October 2022

Agent replied · 22 October 2024

Good afternoon Ricardo, we’re so glad to hear that you had a smooth experience from start to finish. I wish you all the best. Di

5/5

Trustpilot

Great service with a personal touch

Natasha at the Balham branch did a valuation of my property and her professionalism and attention to detail was fantastic, she explained everything in detail and answered all my questions will skill and dillgence. I would highly recommend Natasha and her team for the personal touch experience

Alesha · 7 February 2023

5/5

Trustpilot

Great service

Keli Viana has been fantastic and been so helpful throughout the process of selling my flat. She has kept me informed all through the process so far and found me a buyer in the best situation of having no chain. Really pleased with the service.

Caroline · 28 March 2023

5/5

Trustpilot

Lovely experience so far

Shannon Bird is such a lovely woman. She answered all my questions and showed a genuine interest in me and my son. She seemed honestly pleased when I got accepted for the property. Would highly recommend Andrews so far. Thanks Shannon

Cristie · 21 July 2023

5/5

Trustpilot

Tracy has a professional manner how she…

Tracy has a professional manner how she deals with our requirements and certainly recommend using her in the near future and anyone that is looking to let a property.Tracy will be your go to person for all your needs.Thank you for your caring nature.Highly recommend

Mr · 22 April 2024

Agent replied · 23 October 2024

Hi Kenneth, thank you for the five star review. Brilliant to see Tracy has been able to help you with everything you've needed, we know she will really appreciate the recommendation. Thanks, Rhys

5/5

Trustpilot

Great experience

Justine and Molly were a great help in finding our new home. Great communication throughout, Justine was happy to to arrange a second viewing without the chaos of the kids with us too which really gave us a chance to take it all in.Great experience overall

Nicky · 17 February 2023

5/5

Trustpilot

I would highly recommend Andrews estate…

I would highly recommend Andrews estate agents.Ashley who came to value the property was extremely professional and very friendly. He valued the property fairly and it sold within a week. The staff at the westbury on Trym branch were all very helpful.Thank you for a great service.

Charlie · 12 March 2024

Agent replied · 23 October 2024

Hi Charlie, thank you for the recommendation. We know that Ashley and the team will really appreciate your feedback and taking the time to leave us a review. Brilliant to see you received a great service, thanks, Rhys

5/5

Trustpilot

Helpful and friendly team

Help is so willingly given by every member of the letting team. Super efficient and things done in a speedy manner particularly by Louisa Davison​​​​ who has been very knowledgeable, fast polite and super friendly.

Samir · 8 December 2023

1/5

Trustpilot

Wasting my time …

I just turned up to my booked viewing to find no one here. I called Shannon on the mobile provided and sure enough she had no idea of my booking. I won’t be rescheduling.

Natasha · 21 October 2024

Agent replied · 23 October 2024

Thank you for your feedback Natasha. I’m very sorry to hear that someone wasn’t there when you turned up for the viewing. I understand Shannon has been in contact with you now.

4/5

Google

My wife and I found that Andrews was the more personable of the three estate agents we spoke to and likely to give us a personal service. We put our flat on the market toward the end of the lock-down when their office, like many others, were very busy. Despite this, they delivered a personal service, giving advice and acting as liaison between solicitors and ourselves. We are grateful to the sales team, Letitia, Natasha and Lone.PositiveProfessionalism

Richard · 23 October 2020

Agent replied · 22 October 2024

We’re so pleased that we’ve been able to help you with your move and everything that entails.

5/5

Trustpilot

Gregory Rogerson is proactive, responsive and efficient.

We have worked with a few different letting and management agents over the years. Our recent experience with Andrews and in particular Gregory Rogerson has been extremely positive. Gregory has been proactive, responsive and efficient whilst navigating some tricky problems.

Customer · 22 July 2023

5/5

Trustpilot

I had a viewing for a property today on…

I had a viewing for a property today on 09th of August 2022 , I even ended being late but Agency Agent ( Emily Duveen ) was sooo patient and very helpful and literally took her time to take me around. The Agency is very helpful.I had a good experience

Kevin · 9 August 2022

5/5

Trustpilot

Highly recommended

Very happy with my experience at Andrews. Natasha and Tracy were responsive and helpful through a difficult sale and purchase and helped us achieve a good sale price with our flat. I would highly recommend Andrews to anyone looking for a Real Estate Agency!

Anne · 16 March 2023

5/5

Trustpilot

Excellent Customer service from Andrews Property Group

I have received excellent customer service from Sarah Robinson. Always keeps me informed and updated. I always receive a timely reply to any email and Sarah liaises very well with my tenants. Very happy with the service provided. Five star ⭐️⭐️⭐️⭐️⭐️.

Stuart · 12 June 2024

Agent replied · 23 October 2024

Hi Stuart, thank you for the review. Brilliant to see that Sarah and the team have been so helpful to you, keeping you updated and informed all the time. Thanks again for sharing your experience. Rhys

5/5

Trustpilot

I have at last secured a dwelling which…completely suits my needs

I have at last secured a dwelling which suits my specific needs. I would especially like to thank Lee at this office for his attention to detail and his efforts to match my requirements with the available dwellings. First class service . Thank you Lee.

Robert · 3 February 2023

5/5

Trustpilot

Ongoing great service

Have used Andrews now for over 10 years to manage my residential property, working with team to re-let over past 2 month has demonstrated great team working from Molly,Chemaine and Freya to cover all options and maintain property all to a high standard resulting in another successful let without any delays or issues

Martin · 21 September 2023

Agent replied · 23 October 2024

Hi Martin, thank you for your review! Fantastic to see our Keynsham team were delivering excellent support to yourself! I am really glad they were able to assist with your property! All the best for the future. Thanks, Laura.

5/5

Trustpilot

We were treated by Shoneil who is a…

We were treated by Shoneil who is a lovely lady and helped us to look for our new property.We have not found one yet but she is very kind on keeping us update.Thank Shoneil for your work and your help in our search.

Tatiana · 4 April 2023

5/5

Trustpilot

Very happy with shamiya it’s the second…

Very happy with shamiya it’s the second time she showed us a flat her speech and just the way she is answering the questions is amazing would recommend 100% if you are looking for a home!!

Mihaela · 20 August 2024

Agent replied · 23 October 2024

Thank you, Mihaela. We're delighted to hear about the positive experience you had on your viewings with Shamiya.

5/5

Trustpilot

Andrews Raigate team have been amazing…

Andrews Raigate team have been amazing from the start of our search for our own place, Isaac was always very helpful and always we kept a good communication. Thank you we love our new place.Regards,Jackie and Courtney

Courtney · 26 August 2023

5/5

Google

The girls, Shoneil and Shannae, are very pleasant, knowledgeable and competent in their field, it is a pleasure to work with them, they explain everything and go out of their way to convey all the information. I hope everything will work out for us. You girls are incredible professionals.

Halyna · 27 November 2023

Agent replied · 22 October 2024

Hi Halyna, thank you for the five star review. We really appreciate the feedback for the team in Balham with special mention to Shoneil and Shannae, great to see they delivered you the brilliant service you were after. Thanks, Rhys

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Andrews Balham

Has Andrews Balham won any awards?

Yes. Andrews Balham won Bronze for Lettings (Tenants) in London South at the ESTAS 2021 awards, its most recent, and ESTAS awards in two earlier years.

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Tell us what you need and we'll put you in touch. Andrews Balham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wandsworth.

What do you need help with?

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