Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMeeting with Nicole
Meeting with Nicole was absolutely amazing!she was very polite and welcoming,gave all the needed information about the house!very helpful and positive!I will definitely recommend her to my friends and family!thank you so much Nicole! Xx
Kristine · 20 September 2023
Agent replied · 23 October 2024
Hi Kristine, many thanks for your five star review. Fantastic to see you had a great experience with Nicole when searching for your new home. We really appreciate you taking the time to share your positive recommendation.Thanks, Rhys
★★★★★ 5/5
TrustpilotShamiya, Tour
Shamiya was a very kind and understanding lady, it was a lovely tour in a brilliant location.
Bethany · 12 September 2024
Agent replied · 23 October 2024
Thanks Bethany. Good to hear you had a positive viewing experience with Shamiya.
★★★★★ 5/5
TrustpilotExcellent client service
I am most impressed by how diligent and patient the client support advisor, Tracy Burden is. She called me on the first day she took over the case and has been following up on both sides from the beginning all the way to the completion. My purchase was very complicated and lengthy in process, but Tracy was extremely helpful and professional to ensure the transaction happen in the end. I would not buy my house without her help! The hard work from the sales and customer support team is very much appreciated.
Sandra · 28 June 2022
★★★★★ 5/5
TrustpilotSale of property
Kept me informed all the way through my house sale. Did a great job of chasing everyone up. Thank you Tanya and team, excellent job.
Nick · 17 April 2024
Agent replied · 23 October 2024
Hi Nick, thank you for the five star review. Brilliant to see that Tanya and team were on hand to help you out. Thanks again, we know the team will appreciate it, Rhys.
★★★★★ 5/5
TrustpilotAndrews are one of the finest agents in…
Andrews are one of the finest agents in this locality. They do own research on the property and near by area which is definitely a wow factor which none of the other agencies do. On top of it Nancy Henley is very nice, calm, friendly and she always has a smile on her face which makes the viewing of the property even more pleasant. I wish lots of success for Nancy as well as Andrews and we hope that we find our new dream home through Andrews. Good LuckBest regards, Manish Thakkar
Manish · 18 June 2022
★★★★★ 5/5
TrustpilotAmazing and very professional
Thank you Shannon Bird for your amazing service, we appreciate your kindness ans polite for showing us tje property,Your very professional to work with, well explained everything out inquiry.
Lesthel · 24 January 2024
Agent replied · 23 October 2024
Hi Lesthel, thank you for the great review. It's brilliant to see that Shannon provided a fantastic experience for you on your viewing. Thanks again for the feedback, it really is appreciated, Rhys
★★★★★ 5/5
TrustpilotFriendly agents, great viewing experience!
Had a great viewing experience today with Shamiya. Very friendly, helpful, understanding, and open-minded! The tour was very efficient and we left with a big smile on our faces.
Roman · 20 November 2025
Agent replied · 22 November 2025
Hi Roman,
Thank you for your wonderful review! We're thrilled to hear you had a great experience with Shamiya. Your feedback means a lot to us, and we're glad you left with a smile. We look forward to assisting you again in the future!
Best regards,
Andrews Head Office
★★★★★ 1/5
TrustpilotAbsolute disgrace
Renting for 4 years - 4 years of them not dealing with any issues reported. Waiting for the boiler to be fixed in the coldest time of the year for 4 working days before they called plumbers - only because the rebate was mentioned… no inspections whatsoever for 4 years then the whole deposit is being held and released back to the agency to cover “the damage” - even though the property has been damaged and afterwards repainted by the plumbers - £400 to cover just painting the walls. What a hellish experience!
Monika · 15 November 2023
Agent replied · 23 October 2024
Hi Monika, thank you for the review and sorry to see that you feel that the experience as a tenant was not to the level you'd expect. We have looked into your feedback and I believe that my colleague Hannah has attempted to reach out a number of times to try and obtain some further information as to how we can improve our service and learn for your experience. We would of course be keen to have further conversations as and when that may suit yourselves. Many thanks, Rhys
★★★★★ 5/5
TrustpilotExcellent service and communication …
Sameer and Mikesh were absolutely fantastic! I can’t thank them both enough. Excellent service, honest, kind and professional. Best experience and we moved into our wonderful home thanks to them! Highly recommend!!
B.S.Owens · 15 November 2023
Agent replied · 23 October 2024
Hi Bethan, thanks for leaving us a review on Trustpilot too! So pleasing to see you had such a positive experience with us at Andrews, thanks again, Rhys.
★★★★★ 5/5
TrustpilotCharlotte
Charlotte was extremely helpful and knowledgeable about the property and the area. I felt nothing was too much trouble for her
Gill · 26 June 2024
Agent replied · 23 October 2024
Hi Gill, thank you so much for the review. Fantastic to see that Charlotte was so helpful to you when out viewing properties. Thanks again, Rhys
★★★★★ 5/5
TrustpilotI met Mukul Mehta the mortgage and…
I met Mukul Mehta the mortgage and protection adviser at the Kingsbury office about 7 years ago when he got me the mortgage and here we are again he helped me again with another mortgage deal for a bigger house, I would highly recommend Mukul to anyone that is looking to buy a house or a flat he made it look easy and took the stress off me. Hussain khan
Hussain · 30 May 2023
★★★★★ 5/5
GoogleShannae was incredible! So helpful, informative, patient, and kind! She helped us find an amazing place so quickly and guided us through every step of the process.
Caroline · 25 February 2024
Agent replied · 22 October 2024
Hi Caroline, thank you for the terrific review. We know Shannae will really appreciate the five star feedback. Great to see we were able to help you each step of the way, Thanks again, Rhys
★★★★★ 5/5
TrustpilotExcellent!
I appointed Andrews for the sale of my property and honestly can’t recommend them highly enough. From the outset, all staff have been friendly, professional and efficient. Upon accepting an offer on my property, I was introduced to Emma Willingham, Customer Support Advisor. Unfortunately, I experienced several issues during the conveyancing process and Emma has been absolutely outstanding throughout, going above and beyond the remit of her role to ensure that things continued to move in the right direction. Emma maintained frequent communication with me, offering advice and reassurance during a stressful time, which I am grateful for. I am now in my new home and want to say a huge thank you to Emma, I couldn’t have done it without you!
Kate · 16 May 2022
★★★★★ 5/5
TrustpilotThey will find you a place even if no one else can!
I was looking for a place for a good 1 month in Bristol and just when I was about to give up I reached out to andrew and they helped me secure a property in 3 days. Prompt reply, friendly staff and speedy process of renting. Andrew is the best in Bristol and special thanks to Eleanor Gregory who was extremely helpful in getting the process over the line.
Ayush · 16 June 2023
★★★★★ 5/5
TrustpilotHarpindar was really helpful made the…
Harpindar was really helpful made the viewing very easy we loved it.
Customer · 20 November 2025
★★★★★ 5/5
TrustpilotIssy was incredibly friendly and…
Issy was incredibly friendly and provided a fun, laid-back atmosphere while also remaining professional during a property viewing. Thank you Issy! :)
Bailey · 21 May 2024
Agent replied · 23 October 2024
Hi Bailey, thanks for the five star review. Brilliant to see that Issy brought some fun to your viewing. Thanks, Rhys
★★★★★ 5/5
GoogleFinding a flat with Andrews has been a stress free process .
Jean Pierre made things simple and nothink was too much trouble.
I found a flat to suit my needs with in one week of registering with them
was pleasantly surprised with service and would reccommed them to my family and freinds .
Robert Lellow
Robert · 23 October 2020
Agent replied · 22 October 2024
Good afternoon Robert thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails. ,
★★★★★ 5/5
TrustpilotHad a great service from this company…
Had a great service from this company in the southville office. Lisa Bird was very informative and professional.
Ollie · 30 July 2024
Agent replied · 23 October 2024
Thank you, Ollie! We're thrilled to hear about your positive experience with Lisa at our Southville office. Your feedback is greatly appreciated!
★★★★★ 5/5
TrustpilotHIGHLY RECOMMENDED
Me and my partner have been trying to find a good and lower rate for our upcoming remortgage and Mr. Mukul Mehta, the mortgage and protection Advicer from Andrews Kingsbury office was really helpful and patiently on the phone with us to get a new and perfect deal for us. His help and his professional manner was truly amazing and we are definitely happy with our experience. Again, thank you Mr. Mukul Mehta
Marianne · 22 March 2024
Agent replied · 23 October 2024
Hi Marianne, thank you for taking the time to leave us a five star review. Fantastic to see that Mukul was able to help you with all your mortgage and protection needs, we know he will really appreciate seeing your feedback, thanks again, Rhys
★★★★★ 5/5
TrustpilotVery friendly, helpful and efficient
Janine is always very helpful and deals with any issues very quickly. We have been more than happy with the service.
Carly-Ann · 4 June 2024
Agent replied · 23 October 2024
Hi Carly-Ann , Thank you for the five star review. It is great to hear that Janine has been helpful and dealt with your issues quickly. Thanks , Lisa
★★★★★ 5/5
TrustpilotElliot has been super helpful…
Elliot has been super helpful throughout the process of buying our first house. Always responsive, helpful and happy to show us round the house multiple times. Thanks for your help!!
Charlotte · 29 November 2023
Agent replied · 23 October 2024
Hi Charlotte, thank you for the five star review, we really appreciate your feedback. Brilliant to see that Elliot was on hand to assist you through your purchase and was able to answer all your queries. We hope you settle well into your new home! Thanks again, Rhys
★★★★★ 5/5
TrustpilotViewing
We went to view a house. Julie was very polite and welcoming! Gave us a splendid tour in which, we was very happy for.
Michael · 5 April 2024
Agent replied · 23 October 2024
Hi Michael, thank you for the five star review. Brilliant to see that Julie gave you such a good experience when out viewing with us, thanks again we know Julie will really appreciate seeing your feedback, Rhys.
★★★★★ 5/5
TrustpilotIssy has good customer service and i am…
Issy has good customer service and i am pleased to have met her. Thank you Issy for helping us get the property.
Mimi · 12 May 2024
Agent replied · 23 October 2024
Hi Mimi, thank you for the five star review. Great to see that Issy has been on hand to help you secure your new home. Thanks, Rhys
★★★★★ 5/5
TrustpilotBethany at Andrews’s was a great help…
Bethany at Andrews’s was a great help when purchasing my first property and everyone at Andrews was very helpful including chasing up my solicitor.
Connor · 19 December 2025
Agent replied · 23 December 2025
Thank you, Connor, for your wonderful feedback! We're thrilled to hear that Bethany and our team were able to assist you effectively. Congratulations on purchasing your first property! If you need any further assistance, feel free to reach out.
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