Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotQuick, easy and professional!
Very quick and easy process from putting forward interesting to getting a viewing! Shannon was lovely, very professional and a pleasure to meet! The viewing was conducted perfectly and answered all questions with ease.
Keely · 12 December 2023
Agent replied · 23 October 2024
Hi Keely, thank you for your five star review to Shannon. Great to hear the viewings were conducted perfectly and she answered any questions you had! Thank you for your kind words, Shannon will really appreciate it! All the best, Laura.
★★★★★ 5/5
TrustpilotBailey is awesome in his work
Bailey is awesome in his work, he showed me the property around and explained everything in detail which i needed. Very nice and quite professional in his work.
Bashra · 12 April 2024
Agent replied · 23 October 2024
Hi Bashra, great to see that Bailey provided you with a brilliant service and you had a positive viewing with us. Thanks for sharing your experience, Rhys
★★★★★ 5/5
TrustpilotAmazing communication
I had an absolutely amazing experience!! Nicole has been so helpful and amazing with her communication. She’s made everything so easy for me and my partner with any questions we’ve had!! She has been perfect.
Lilly · 11 November 2023
Agent replied · 23 October 2024
Hi Lilly, thank you for your kind review to Nicole. Really glad to hear she has been so helpful and amazing and I am glad she has been there to assist you with any questions you had. Thank you for your five stars and I am sure Nicole will appreciate this review. All the best, Laura.
★★★★★ 5/5
TrustpilotReliable and Friendly Letting Agency
Andrew's have managed our property for the last 4 years and they have done a great job of keeping the property occupied with reliable tenants and finding solutions when concerns are raised.Our Property Manager, Kelly Hamilton, is very effective at keeping both our tenants and ourselves informed and relaxed about all matters relating to the property. We know that with Andrews and Kelly our property is in safe hands.
Customer · 14 August 2024
Agent replied · 23 October 2024
Thank you for your kind words! We're thrilled to hear that Kelly and our team have provided you with excellent service and peace of mind. Your satisfaction is our priority.
★★★★★ 5/5
TrustpilotShamiya was brilliant
Shamiya was brilliant! Me and my son felt very at ease with her. We had a laugh aswell which was nice. Lovely young lady
Customer · 19 June 2024
Agent replied · 23 October 2024
Hi there, thank you for taking the time to write a positive review. I am so glad to see Shamiya has been brilliant and made yourself and your son feel at ease! Thank you again for your kind words and all the best, Laura.
★★★★★ 5/5
TrustpilotIssy took on board my comments…
Issy took on board my comments regarding the condition of the property, and was at pains to stress their rental properties were usually in a better condition than the one viewed. Following the viewing Issy got back to me and confirmed that there were a number of works scheduled to bring the property up to the standard expected. Very professional thoughout even when trying to show an apartment that was not in a rentable condition.
Jeffrey · 23 April 2024
Agent replied · 23 October 2024
Hi Jeffrey, thanks for the review. Great to see that Issy was on hand to answer questions, agreed with your initial observations and was able to follow up with some assurances in order to allow you to make an informed decision. Thanks, Rhys
★★★★★ 5/5
TrustpilotThumbs up
All the team at Andrews were very good with my house saleLisa and Holly were always helpful and on the case
Nigel · 8 August 2024
Agent replied · 23 October 2024
Thank you, Nigel. We're thrilled to hear that Lisa and Holly provided excellent support during your house sale. Your feedback means a lot to us.
★★★★★ 5/5
TrustpilotThanks Sophia.
Another great experience working with Andrews on another purchase. Special thanks to Sophia Robinson who progressed the sale and updating me regularly throughout. Thanks again. Adam.
Adam · 10 May 2024
Agent replied · 23 October 2024
Hi Adam, thank you for taking the time to write a five star review. Fantastic to see you had a great experience with us and Sophia was able to assist you through the sale. Thanks for sharing and all the best, Laura.
★★★★★ 5/5
TrustpilotShamiya
Shamiya was very kind and understood my situation and took time to get me my viewing at the right time.
PJ · 23 August 2024
Agent replied · 23 October 2024
Thank you, PJ. We're happy to hear Shamiya made sure the property viewing time was right for you.
★★★★★ 5/5
TrustpilotWe had a complicated house sale and…
We had a complicated house sale and purchase with a number of issues in the chain, but Steven Pearce at Andrews managed the process very well for us. The process had stalled but thanks to Steven he got things moving again and kept on top of it until completion. His communication was excellent, he was proactive and he played a big part ensuring we reached completion. I would highly recommend Steven.
JAMES · 12 July 2023
★★★★★ 5/5
TrustpilotViewing Feedback
Issy was very helpful in showing me around the property, answering all questions I had. Made the viewing that more informative and pleasant!
Aaron · 25 June 2024
Agent replied · 23 October 2024
Hi Aaron, thank you for the review. We are so pleased your viewing experience was a good one and we wish you all the best with your property search. Thanks again, Rhys
★★★★★ 5/5
TrustpilotSarah Robinson has been amazing over…
Sarah Robinson has been amazing over the years on her help and support for general maintenance. Her professional manner and help and support is truly amazing thanks Sarah
Michael · 21 March 2024
Agent replied · 23 October 2024
Hi Michael, thank you so much for the five star review. Fantastic to see that Sarah has been amazing in helping you over the years, we know she will really appreciate the feedback. Thanks, Rhys
★★★★★ 4/5
TrustpilotOh,Tracey Cumming made the process…
Oh,Tracey Cumming made the process quite easy for me. She listened to me and knew what I wanted.
Adetoun · 16 September 2024
Agent replied · 23 October 2024
Thank you, Adetoun! We're thrilled to hear that Tracey made your experience smooth and understood your needs. We appreciate your feedback!
★★★★★ 5/5
TrustpilotFantastic service.
Renting a property from Andrews, Very helpfull with all matters. Very quick at solving my problem. Communication was great.Janine was fantastic and very helpfull.
Rebecca · 4 June 2024
Agent replied · 23 October 2024
Hi Rebecca , Thank you for the five star review. It is great to hear that the team were helpful on all matters and provided great communication. Thanks , Lisa
★★★★★ 5/5
TrustpilotExcellent service of Raluca
We've been a tenant under Andrews for about 4 years now and in the past few months we had some issues. I would like to commend Raluca of property management team for sorting it out promptly. She is so patient and kind in dealing with us through email or phone calls. She is an asset to the company and I hope she remains as our property manager.
Kim · 30 August 2024
Agent replied · 23 October 2024
Thank you, Kim. It's great to hear about your positive experience with Raluca. We'll be sure to pass on your kind words to her.
★★★★★ 5/5
TrustpilotAndrews are the best estate agent on…
Andrews are the best estate agent on North Street. I sold my property through them and wouldn't hesitate to use them again. I found them very professional throughout and they kept me informed at all stages. They got me the full asking price and were extremely helpful when it came to filling out various forms and paperwork which can often feel overwhelming. A special mention to both Rebecca and Lisa who were so friendly and accommodating from the start and throughout. 5*
Thomas · 20 December 2023
Agent replied · 23 October 2024
Hi Thomas! The best agent on North Street? We absolutely love that title!! Brilliant to see the team have been on hand to help you each step of the way in not just getting you the price you wanted but to seeing you through the process. Thanks again for the five star review, Rhys
★★★★★ 5/5
TrustpilotI have rented my property through…Monika
I have rented my property through Andrews for many years. Monika and the whole team are very helpful and any issues are dealt with promptly and efficiently
Jenny · 20 December 2025
Agent replied · 23 December 2025
Dear Jenny,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika and our team. Your satisfaction is our priority, and we're grateful for your continued trust in Andrews.
Best regards,
The Andrews Head Office Team
★★★★★ 5/5
TrustpilotShannae and Sharron are both awesome!
We had the pleasure of being shown around properties by the amazing Shannae. Throughout our process she demonstrated she was very knowledgable about the properties, accommodating to any of our needs, most importantly she was very forthcoming and honest. One of the reasons we chose to move into our property is because of Shannae, safe in the knowledge that if we were to have any problems she would be there to help us. Thank you Shannae! Since moving in the property is being managed by Sharron. Another fantastic member of staff at andrews who has been equally helpful fixing any problems with the property. Very good communication, organised and on top of things. Well done Andrews for having such a great team of people working with you.
Joe · 6 August 2022
★★★★★ 5/5
TrustpilotWell
Well, today I meet Shannon and she was lovely. Honesty she was so friendly and explained everything and best customer service ever.Thank you Shannon and hope see you again
Dawood · 15 February 2024
Agent replied · 23 October 2024
Hi Dawood, thank you for taking your time to leave us a review. Amazing to see that Shannon made such an impression and gave 'the best customer service ever' we know she will be so pleased to read your feedback. Thanks, Rhys
★★★★★ 5/5
TrustpilotGreat customer service!
I have enquired about flat to buy and was referred to a mortgage advisor. I spoke to Mukul Mehta the Mortgage and Protection Adviser at the Kingsbury office. He was very knowledgeable and explained all details in the way that I understood everything. He gave me few options. I didn't secured the house yet but once I will I will definitely call him! Great customer service. Easy to talk with. 100% recommendation!
Agatinia · 15 May 2023
★★★★★ 5/5
GooglePurchasing our first property through Andrews, Balham and dealt with Reece for the initial stages of the viewing and offer acceptance. Reece has been great and to date, everything has been very smooth and prompt communication throughout. Hopefully the rest of the transaction is as easy!
Tristan · 23 October 2022
Agent replied · 22 October 2024
Good afternoon Tristan, thanks for taking the time to leave us feedback regarding your recent experience. thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you and long forward to seeing your purchase through to a successful completion.
From all at Andrews Balham, Reece and Natasha.
★★★★★ 5/5
TrustpilotThank you for the viewing
Shamiya was friendly and knowledgeable. She was communicative in arranging the viewing and helpful with all the questions I had.
David · 2 August 2024
Agent replied · 23 October 2024
Thank you, David. We're delighted to hear that Shamiya provided excellent service. Your feedback is greatly appreciated.
★★★★★ 4/5
GoogleShanae was very helpful and understanding for what I was looking for. Customers service skills on point if I was to come back it would definitely to be served by her
H · 27 December 2023
Agent replied · 22 October 2024
Hi Hafsa, thank you for the review we really appreciate the feedback. Brilliant to see Shannae was of such great help to you. Of course we are always looking to improve on our service and would love to know how we could have made your experience the full five stars! If you have any feedback you'd like to let us know about, please email RMessenger@AndrewsOnline.co.uk, thanks Rhys.
★★★★★ 5/5
TrustpilotHonest and reliable service..
Annum is really helpfull on each and every stage of the process, she goes an extra mile in delivering exceptional customer services. She is really a nice person.
Margret · 28 February 2024
Agent replied · 23 October 2024
Hi Margret, thank you for the five star review. Brilliant to see you had such a fantastic experience with Annum, thank you for sharing your experience. Thanks, Rhys
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