Trusted Agent profile · Walton on Thames, Surrey

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Rochills Walton on Thames reviews

★★★★★ Excellent

432 reviews across 3 platforms

69 High Street, Walton on Thames, Surrey, KT12 1DJ

Rochills's office in Walton on Thames, Surrey, at 69 High Street, is rated 4.7 out of 5 across 432 reviews on three platforms, including 374 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

374

Reviews on Google

This office

Facebook logo

4.5 / 5

57

Reviews on Facebook

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Rochills Walton on Thames

Without doubt, our staff are our greatest asset. Importantly our staff live locally and are passionate about Walton on Thames and the surrounding areas. They provide new buyers and tenants information about the local area . They are highly experienced and incredibly dedicated professionals who share a common aim, to provide the best service possible.

Awards

The Trusted Agent 2026 results for Rochills, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Walton on Thames office, from every platform, shown as written. First names only.

5/5

Google

My experience with both Rochills and my Landlord was excellent. I can only give 5 Stars because there is no more. Great company and great Landlord.

Freddy · 25 April 2020

Agent replied

Hi Freddy thank you for taking the time to post such a lovely testimonial. So pleased you had a great experience as a tenant . Please do pop in and visit us when you are passing by . Regards Marcel Roccia

5/5

Google

We have used a lot of estate agents in the area, but Rochills are the stand out option when looking to buy a property. Callum Houseman in particular has helped us significantly throughout our journey to buy a house and goes a level above anyone else we have used. I couldn't recommend this company more from our experience we have had in the last two months. Really nice professional company

Lauren · 28 March 2021

Agent replied

Hi Lauren thank you for taking the time to review our service to date. We appreciate your wonderful feedback. We look forward to you moving into the Walton on Thames area. Please feel free to visit our high street office when passing by. Kind regards Marcel & Sarah and the Rochills team.

5/5

Google

Craig has been so helpful throughout our house buying process. We are so grateful for his patience and assistance. We couldn't have asked for more, would recommend.

Design · 12 September 2019

Agent replied

Thank you Daisy we are all delighted that you found us to be so helpful. We look forward to seeing you soon . Best Wishes from the Rochills team

5/5

Google

I could not recommend Rochills more, a highly professional service both during the buying and selling process. The staff I dealt with were extremely helpful and went above and beyond to ensure all my needs were met. I was guided through the process from the offset right through until completion. If you are ever in doubt which estate agency to use in Walton on Thames, Rochills should most definitely be your first and only choice!

Megan · 29 July 2019

Agent replied

Dear Megan thank you for your kind words I hope you have now settled into your new home in Walton on Thames. We are proud to be your estate agency of choice in the Walton on Thames area and look forward to letting your property in Hersham . Once again a big thank you from the Rochills team.

5/5

Google

Very happy with my dealings with Rochills, I enquired about renting a flat to which I recieved a phone call the next morning with an appointment to meet an agent at the property, at the property I met Jemima who was so helpful and professional and answered all the questiones I had, all in all was a pleasent experience and I am now in my flat.

Matthew · 8 November 2021

Agent replied

Matthew, thank you for taking the time to review our services. We are delighted that the lettings team provided excellent service. I will pass on your comments to the team. Kind regards Marcel & Sarah Roccia

5/5

Google

The thing I like about these guys is that care. Marcel, Sophie and the gang really do make you feel special. Something quite rare nowadays.Good agents

Christopher · 29 July 2019

Agent replied

Christopher- thank you for your kind words . We are very happy with meeting your needs . Kind regards The Rochills Team

5/5

Google

As you know buying a property in the UK is not a straightforward proces. Rochills was great facilitators to execute the transaction successfully. They were good communicaters and gave us access to the property when needed. As constructive feedback I will highly encourage them to create a dialogue between the buyer and seller directly as this will speed up the process.PositiveProfessionalism

Johan · 21 June 2022

Agent replied · 20 June 2024

Dear Johan thank you for the fantastic review ,we are delighted that you were able to purchase this lovely home in Walton on Thames. Being so close to our high street We you will visit us when passing. Kind regards Marcel & Sarah Roccia & Rochills Team.

1/5

Google

Sadly there was no option to give no stars, otherwise that is what I would have awarded them as they definitely don't even deserve 1 Rochills Lettings has been the worst agency I have ever had the misfortune to deal with. From contradictory information, a rude, pushy director and general unhelpfulness and lack of support. Definitely avoid!

Jennifer · 29 July 2019

4/5

Google

Fantastic service, very professional and helpful. Paul was very responsive and assisted me in finding a lovely new home.

Daniel · 28 March 2021

Agent replied

Daniel , Thank you for the fantastic review . So glad you found Paul Whitaker so helpful with your move . regards from the Rochills team Marcel Roccia

5/5

Google

We have had the pleasure of using Rochills letting services for a many years. Their professionalism and advice has been first class. They have often gone above and beyond to provide a great service and ensure our property is let and all the boxes are ticked. They provide a friendly service and it's good to support a local business. I would recommend their letting team with confidence to any Landlord.

Mark · 25 May 2020

Agent replied

Mark - Thank for the fantastic comments. We are so glad we managed to find you a suitable tenant during this difficult time . We look forward to continue to work with you for many more years to come. regards Marcel Roccia

5/5

Google

Rochills were professional and responsive during the recent purchase of my property. The buyers/Rochills WhatsAPP group enabled swift resolution of my questions and they were very helpful offering advice and contacts. Thank you also for the hamper!

Helen · 20 March 2024

Agent replied · 10 May 2023

Helen thank you for taking the time to review our service. We are delighted to receive a 5 star review. Great to see that our team communicated so well through out the selling process. Kind regards Marcel & Sarah Roccia and they Rochills team

5/5

Facebook

We recently sold our house with Rochills and from the very start of the process we've had a great experience. Communication throughout was brilliant, we were kept informed of every step and we never had to chase Rochills for anything. The rates charged were very competitive and overall we got a quality of service well above expectation. Thank you very much.

Sarah · 22 December 2021

Agent replied · 24 April 2025

Thank you sarah for your great review. Good to hear that we were proactive and communicative - Always important when handling a sale. We love to exceed expectations and are delighted that you were happy with our service. Kind regards Rochills team

4/5

Google

Fantastic service, very professional and helpful. Paul was very responsive and assisted me in finding a lovely new home.

Daniel · 30 August 2020

Agent replied

Daniel , Thank you for the fantastic review . So glad you found Paul Whitaker so helpful with your move . regards from the Rochills team Marcel Roccia

5/5

Google

I had an excellent experience working with Sharon from Rochills estate agency. Her professionalism and assistance throughout the entire letting process were truly commendable. Thanks to her, the process was smooth and stress-free. Highly recommended!

Patryk · 20 March 2024

Agent replied · 30 December 2023

Patryk thank you for taking the time to review our lettings services . We are delighted that Sharon provided excellent service and removed the stresses of moving. We hope you enjoy your tenancy . Kind regards Marcel & Sarah and the rochills team.

5/5

Google

Excellent support in completing our house purchase from Rochills. Special thanks to Craig and the team. We would definitely recommend them.

Tharanga · 24 October 2019

Agent replied

Tharanga thank you for taking the time to send us a fantastic review. We really appreciate your feedback and are delighted that you are happy with your purchase and the service you received. Please do pop into our office to say hello and don’t hesitate to contact us for a upto date market valuation at a later date. Congratulations from the Rochills team.

5/5

Google

Couldn’t have asked for better a better service! Marcel was fantastic throughout the entire process of selling my home! Highly recommended!!!

Think · 29 July 2019

Agent replied

Hi Benjamin, thank you for your kind comments hope you enjoy your new home. Please feel free to contact us on the future. Kind regards Marcel & the Rochills Team

5/5

Google

I'm delighted with the service from the team at Rochills. My property has been let by them for the last five years. I value the personal service and attention to detail received from an agency of this size rather than a big corporate. The let on my property is up for renewal and I have no hesitation in letting it through Rochills again. I highly recommend them.

Simon · 25 February 2020

Agent replied

Simon thank you for taking the time to submit your excellent review. It has Being a pleasure to manage your property for the last 5 years. Look forward to seeing you again soon .

5/5

Google

As a Building Contractor we worked with Rochills and found them to be very positive and professional, always knowing what is going on and what is wanting to happen and finding ways to make it happen ! Clients relying on them as the interface between builder and client. And they always have the clients interest at heart, well done !PositiveResponsiveness, Professionalism

Nick · 21 June 2021

Agent replied · 20 June 2024

Nick thank you for taking the time to review our services we are proud to have received a amazing review from such a well respected local contractor. Kind regards Marcel & Sarah Roccia and rochills team.

5/5

Google

Great home-moving advice from Marcel of Rochills. Love all the local activity too.... best independent estate agent in town IMHO

Tom · 17 September 2018

Agent replied

Thank you Tom for the feedback. As always please visit us again

5/5

Google

I first considered Rochills as I was interested in their local expertise and I chose to use them as my letting agent due to their exceptional level of support. They have proven to be very knowledgable, personable and helpful with all aspects of the process and I couldn't recommend them more.PositiveResponsiveness, Professionalism

Philip · 25 August 2022

Agent replied

Phillip thank you for taking the time to review our lettings service. We value all our landlords and We look forward to working with you for many years to come. Regards from the lettings Sarah, Sascha, Sharon & Jemima & Marcel

5/5

Google

Great home-moving advice from Marcel of Rochills. Love all the local activity too.... best independent estate agent in town IMHO

T · 17 May 2018

Agent replied

Thank you Tom for the feedback. As always please visit us again

5/5

Google

Craig and his team have always been most helpful and highly professional, providing excellent advice and support.Thoroughly recommended.

Don · 29 July 2019

Agent replied

Dear Don thank you for taking the time to review our service. We are all pleased to receive such wonderful feedback. Please do not hesitate to visit us when passing our office.

5/5

Google

Rochills was effective from the first week onwards no wasting time. I will try to avoid long chain buying in the future but at the end was a great success and efforts sold my property, I highly recommend Rochills don’t hesitate their service is excellent

Simon · 20 March 2023

Agent replied

Simon thank you for taking the time to review us a give us a 5 star review. We are delighted that our service was excellent even though there was a long chain to deal with. Please feel free to visit us when passing. Regards Marcel @ Sarah roccia and rochills team

5/5

Google

What can be a daunting process was made easier with information well presented from the start, it gave us a better understanding of what we could expect. We were able to prepare our home to show it at its best which helped us achieve our asking price. When the end was in sight but felt so far away, the team supported us to reach completion.

Kimberley · 29 July 2019

Agent replied

Kimberley so glad we achieved 100% of the asking price. Our marketing strategy worked ! Please feel free to visit us from time to time. Regards from the rochills team

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Questions about Rochills Walton on Thames

Has Rochills won any awards?

Yes. In The Trusted Agent 2026 awards: Rochills, Walton on Thames won Platinum.

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