Trusted Agent profile · Walton on Thames · Surrey
Verified
★★★★★
432 reviews across 3 platforms
69 High Street, Walton on Thames, Surrey, KT12 1DJ
Rochills's office in Walton on Thames, Surrey, at 69 High Street, is rated 4.7 out of 5 across 432 reviews on three platforms, including 374 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Without doubt, our staff are our greatest asset. Importantly our staff live locally and are passionate about Walton on Thames and the surrounding areas. They provide new buyers and tenants information about the local area . They are highly experienced and incredibly dedicated professionals who share a common aim, to provide the best service possible.
The Trusted Agent 2026 results for Rochills, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Walton on Thames office, from every platform, shown as written. First names only.
5/5
GoogleIt's a pleasure to deal with Sharon at Rochills, she is always friendly and makes the entire lettings process very straightforward.
Thank you for your 5 star review . It is good to hear that Sharon provided an excellent service for you as one of our landlords. Thank you Marcel & Sarah Roccia and the rochills team .
5/5
FacebookI had a really good experience with Michaela who was very friendly and helpful, only showed us around 2 properties but was in regular contact updating me with new properties and now I have found a property with another agent and she is still helpful offering her services if I need any advice
Serena Simpson thank you for your kind comments. On behalf of Michaela and the Rochills team we hope you are happy in your new home. Please do not hesitate to contact us for any advise. Regards from the Richills Team
5/5
GoogleWe’ve been so impressed with everyone at Rochills - everyone’s v calm/down to earth and have made some brilliant recommendations in terms of brokers and surveyors. A first class service I’d highly recommend.
James thank you for the excellent review. We focus on the whole moving process and we believe that it is important to recommend good suppliers. It is good to hear that the team impressed you with their service. Kind regards Marcel & Sarah Roccia & rochills team.
5/5
GoogleFriendly, professional and thorough. Helped with any requests we had and move in was made easy. Thank you!
Thank you William we are delighted to have helped you with your move. Kind regards Marcel & Sarah Roccia and the Rochills team.
5/5
GoogleRochills are extremely reliable, approachable and dedicated agents. The best I have used for lettings yet. Thank you
Hi Jo thank you for taking the time to review our landlord lettings service. We are delighted to work with you and we hope to continue to provide an excellent service. Regards Marcel & Sarah Roccia and the rochills team.
5/5
GoogleSpeedy reply from my initial enquiry and lovely service from Jemima! She was very quick and accommodating getting me in for a viewing, knew the answers to all my questions and helped me to secure a flat I love! I couldn’t have asked for anything better!
Douglas thank you for taking the time to provide us with a excellent review. We pride ourselves on offering a first class service to both our tenant and landlords. We are delighted that Jemima provided you with great customer service. Kind regards Marcel & Sarah Roccia and the rochills team.
5/5
GoogleBoth Rochills and Paul Whitaker took care of everything when I needed to find a new tenant. Paul matched the property and the lovely tenants perfectly. Would highly recommend Rochills if you’re looking for a Managment agency to take care of your property.PositiveResponsiveness, Quality, Professionalism
Hi Jay, Thank you for taking the time to write this review we are delighted . We look forward to Continue working with you. Regards from the Rochills Team. Marcel Roccia MNEA MBA Director & Sarah Roccia
5/5
GoogleThe team (Johnathan, Sasha, Jemima) at Rochills have been nothing less than excellent in their service over the years. As they addressed each issue we have encountered in a professional and timely manner. Much gratitude and appreciation, to this firm.
George thank you for taking the time and effort in posting such a great review. The lettings team appreciate your feedback. It is good to hear that you are delighted with our service. Kind regards Marcel Roccia MNEA MBA Director , Sarah and the rochills team.
5/5
GoogleRochills gave us an optimistic but realistic valuation of our property, and were efficient in marketing it, as well as being a pleasure to deal with. I would happily recommend them.
John thank you for your fantastic review. We are all delighted with the result and great to see you was happy with our service. Kind regards Marcel & Sarah Roccia and the rochills team
5/5
GoogleGreat dealing with Jemima. She was and is Responsive and professional. She did great dealing with us showing us around the flat and local amenities. She had all info needed for us to make a decision. 👍🏽PositiveResponsiveness, Professionalism
Luq, Thank you for the fantastic feedback. Hope you enjoy your tenancy . Regards Marcel & Sarah Roccia & Lettings team
5/5
GoogleI've received a very professional service from Sharon, with very clear communication and smooth process. Thanks
Mohamed thank you for taking the time to review our service . We are delighted to get another 5 star rating for our letting team and in particular Sharon. I will pass on your comments to Sharon and the lettings team. Kind regards Marcel & Sarah Roccia
5/5
GoogleWe visited the other agents in Walton and Rochills was by far the most professional and responsive. The lettings team did an excellent job of finding us a suitable tenant. We would highly recommend using Rochills.PositiveProfessionalism
Dear Sharon, thank you for taking the time to write this excellent review. We are delighted that our lettings team provided a progressional and responsive service. We look forward to working with you as your chosen agents in the future. Kind regards Marcel & Sarah Roccia & the Rochills Team.
5/5
GoogleFrom the day of our valuation, it was an easy decision to instruct Rochills. Dan did not rush us and really took the time to understand our priorities. Communication has been fantastic throughout during the viewing process, offer …
Tonde & Tina thank you for taking the time to review our services . We are all delighted to hear of your great experience with us. We hope you are happy in your new home. Marcel & Sarah Roccia and Rochills team
5/5
FacebookJemima was great and super helpful, had a great experience with Rochills in general. We were able to find and secure our flat very quickly
5/5
Facebook5 star service from start to finished , the rochills team helped me throughout the sale of my property and were on key with keeping me up to date with it all , faultless I just wished I had another property to sell just for the experience:) thankyou guys again !!
Thank you so much for your kind comments
5/5
GoogleGreat dealing with Jemima. She was and is Responsive and professional. She did great dealing with us showing us around the flat and local amenities. She had all info needed for us to make a decision. 👍🏽 …
Luq, Thank you for the fantastic feedback. Hope you enjoy your tenancy . Regards Marcel & Sarah Roccia & Lettings team
5/5
GoogleIn an environment that can be very stressful, this has been a good experience all round. If you want a friendly efficient team that will support you through out your journey -Use RochillsPositiveResponsiveness, Quality, Professionalism, Value
Andy thank you so much for the great review . We are delighted to have made your sale enjoyable . We hope you will be happy in your new home and next chapter of your life. Kind regards Marcel Sarah & The Rochills team
5/5
FacebookI truly can’t sing the praises of Rochills enough. Every member of Rochills that dealt with me went over and above to help us. Special mention to the very lovely Michaela Simsova who dealt with our viewings in a highly efficient way and brightened my day every time I saw her. We were on the market only 2 weeks and received a total of 5 offers from 2 buyers and ended up accepting a very good price. Loved the WhatsApp Group that Rochills sets up, made communication so easy and instant. If you are looking for the very best Estate Agent local to Hersham & Walton-on-Thames then look no further, Rochills truly are the very best indeed - Michael Comley - 28/11/2019I could not find where to put the stars but rest assured it would be 5 out 5 stars
5/5
GoogleThe staff at Rochills were extremely professional. They were friendly and keep us inform through every step. Very happy with the service and I would highly recommend them.
Dear Winne, thank you for your review and 5 stars. It is good to hear that our staff were friendly and communicative and provided excellent service. We hope you enjoy your new home. Kind regards Marcel & Sarah Roccia and the Rochills team
5/5
GoogleThe team (Johnathan, Sasha, Jemima) at Rochills have been nothing less than excellent in their service over the years. As they addressed each issue we have encountered in a professional and timely manner. Much gratitude and appreciation, to this firm.
George thank you for taking the time and effort in posting such a great review. The lettings team appreciate your feedback. It is good to hear that you are delighted with our service. Kind regards Marcel Roccia MNEA MBA Director , Sarah and the rochills team.
5/5
GoogleThe best and most helpful agency in Walton-on-Thames. I can warmly recommend Rochills!
Ioana thank you for taking the time to review our lettings service. We are delighted with your excellent review. Kind Regards Marcel & Sarah and the rochills team.
5/5
GoogleRochills are extremely reliable, approachable and dedicated agents. The best I have used for lettings yet. Thank you
Hi Jo thank you for taking the time to review our landlord lettings service. We are delighted to work with you and we hope to continue to provide an excellent service. Regards Marcel & Sarah Roccia and the rochills team.
5/5
GoogleVery responsive, everything has been sorted within the timeframes set and any concerns addressed immediately. Overall it's been great so far. Keep up the good work, team!
Dear Rafal thank you for taking the time to review our lettings service. We are delighted that we provided an excellent service. We hope you enjoy your new home.
5/5
GoogleRochills service and communication has been excellent from the start. When we went into lockdown they continued to keep in touch and as soon as the market reopened worked hard and found us a suitable buyer which is due to complete very soon.
Catherine thank you for your review. So glad we managed to help you move to the next chapter of your life. Service and communications are key in making moving less stressful. Please feel free to visit us when passing our office on the high street. Thank you from Marcel & the Rochills team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Rochills, Walton on Thames won Platinum.
