Rochills Ltd Walton-On-Thames reviews

★★★★★ 5/5

Google

Highly recommend Rochills Lettings. They have been by far the most helpful and proactive agency I have dealt with and took extra time and care to help secure a new home for myself and my daughter. Extremely professional but also caring and got everything moving quickly in a most efficient manner. Thankyou Sharon and the team, wonderful!

Lisa · 4 December 2025

★★★★★ 5/5

Google

We had an excellent experience and are highly satisfied with the service provided. Sharon was incredibly helpful, professional, and supportive throughout the entire process. Everything went smoothly thanks to her. Highly recommended!

Mustafa · 12 June 2026

★★★★★ 5/5

Google

Great estate agents to work with. Christina and Sharon are always professional, friendly, and quick to communicate. A pleasure to work with, highly recommend Newton Huxley.

Jake · 12 June 2026

★★★★★ 5/5

Google

As a renter, Christina at Newton & Huxley is my go‑to agent. Always a pleasure to deal with and makes everything straightforward

Rachel · 12 July 2026

★★★★★ 5/5

Google

Really great experience with this letting agent. Sharon Teh-Ghirardani was especially helpful - approachable, responsive and made everything feel straight forward. I would definitely recommend.

Rachel · 12 June 2026

★★★★★ 5/5

Google

Christina is fantastic. She is professional, responsive, and always happy to help with any questions. She made everything straightforward and stress-free. Highly recommend her services!

Gemma · 12 June 2026

★★★★★ 5/5

Google

I had a wonderful experience with the Rochills Lettings team when looking for my rental property, thanks to Ana and Sharon. Ana facilitated the initial flat viewing, she was knowledgeable, friendly, and answered all my questions with ease. Once I decided to move forward, Sharon took care of all the formalities and paperwork, and was always there to answer any questions I had. She was very efficient, ensuring everything was completed quickly and accurately, which made the process stress-free. Both Ana and Sharon were not only professional but also very knowledgeable, providing excellent guidance every step of the way. I really appreciate their efforts and would highly recommend Rochills!

Lidija · 16 November 2024

★★★★★ 5/5

Google

Sharon was absolutely amazing. She was extremely professional and friendly and dealt with all enquiries almost immediately. Highly recommended

Mark · 12 July 2026

★★★★★ 5/5

Google

Thank you so much Sharon for all your help and advice! You were a pleasure to communicate with.

Darren · 12 July 2026

★★★★★ 5/5

Google

Katie has been incredibly professional and kind during the viewing which really made the difference! Thank you.

G · 12 July 2026

★★★★★ 5/5

Google

Christina was great! So helpful and knowledgeable, answered all of my questions and explained everything really well. Thank you

Kia · 12 June 2026

★★★★★ 5/5

Google

Sharon is a great asset, she listens and supports whilst always communicating and keeping us updated. Thank you Sharon

Allan · 12 June 2026

★★★★★ 5/5

Google

Such a helpful, honest agent! Would recommend Michael and Katie to anyone! Thank you!

Victoria · 12 July 2026

★★★★★ 5/5

Google

Christina is amazing! Couldn't have done it without her attention to detail

Corinne · 12 July 2026

★★★★★ 5/5

Google

Sharon has been an amazing agent. She was very accommodating throughout the whole process. When one of our offers was unexpectedly cancelled, she was able to offer us a better flat which we are very happy with.

Diane · 12 August 2026

★★★★★ 1/5

Google

Avoid them, rude and unethical practices Avoid renting here at all costs. Our move-out and tenancy experience with this agency, and specifically our property manager Christina, was defined by rude correspondence, intimidation tactics, and highly unethical financial practices. Despite paying our rent in full, they attempted to double-charge us over at checkout. Worse, they tried to unlawfully retain a huge portion of our deposit using completely fabricated charges. They billed us a huge "redecoration fee" for standard wear-and-tear and attempted to charge us for pre-existing issues, including carpet stains, curtains and sink scratches, that were all clearly documented on our move-in inventory. Christina even deliberately went back on verbal agreements she made on-site regarding these charges on painting. She even tried to blame us for pre-existing moth infestation on carpets and other issues during our stay which was documented on our checkin report. Fortunately, we kept meticulous records and took them to the official Tenancy Deposit Scheme dispute service, where we won our dispute and forced the return of a major portion of our deposit. They prey on tenants who don't know their rights. Protect your money and peace of mind, and rent elsewhere.

Athul · 12 September 2026

★★★★★ 5/5

Google

Super helpful and Sharon was very quick with responses and happy to help at every turn and kept me up to date with any progress with the rental

Laura · 5 October 2026

★★★★★ 5/5

Google

Christina and Sharon are both amazing. They provide an excellent service and always go above and beyond to help. They are professional, friendly, reliable, and a pleasure to deal with. Their attention to detail and commitment to customer satisfaction is outstanding. I would highly recommend them to anyone looking for a first-class service. Thank you both for all your hard work!

Mohammed · 12 June 2026

★★★★★ 5/5

Google

We couldn’t be happier with the service we received from Marcel, Katie and Wayne at Rochills. They worked incredibly hard throughout the entire sales process, kept us informed at every stage, and always went above and beyond to make sure everything ran smoothly. Their professionalism, dedication and understanding really stood out and made what can be a stressful experience feel much more manageable. We would highly recommend them to anyone looking to sell their property. Cannot thank you all enough!

Nicole · 18 December 2025

★★★★★ 5/5

Google

I have had the pleasure of dealing with Rochills when renting a property through them this month . Dealing with Sharon Ghirardani from the time she met me to view the location and property, has been such a smooth ride. I moved in this week to the rental . Sharon’s efficiency, professionalism and communication are world class guiding me through the process and dealing with the landlord. The independent lady that did the hand over was also amazing , efficient and friendly . I have dealt with other rental companies in the past, none of whom come anywhere close to Rochills. Thanks for your top service Rochills Nigel Triggs

Nigel · 18 December 2025

★★★★★ 1/5

Google

Awful experience as a renter. I really toyed with whether or not to write this review, but I hope that anyone who sees this will think twice before renting through Rochills. Throughout the rental, I can't really complain - most issues were seen to fairly promptly (although it is contracted that your rent will increase every year, so watch out for this!). However when the rental came to an end, they were just out to squeeze as much money from you as they can. They try and frame ware & tear as items that need 'compensation for the landlord', and do not communicate clearly in order to resolve any issues. If anyone else faces this, make sure you raise a dispute against Rochills with the Tenancy Deposit Scheme. I did and it was awarded in my favour, proving Rochills were being unreasonable and trying to take advantage of a good tenant who always paid rent on time and never caused any issues.

Dougie · 11 December 2025

★★★★★ 5/5

Google

Dealt with Sharon who was excellent

Anna · 12 June 2026

★★★★★ 5/5

Google

I’m really glad I used Rochills Estate Agent to buy my new house and I have to say Craig was truly exceptional in our home buying process in terms of making sure we were well informed and everything going well. Craig was ALWAYS available to answer any question and his responsiveness was incredible. If he didn’t pick up, he always made sure to call back once available. Seriously. I purchased a house that had some extra legal works so it wasn’t a straightforward deal but Craig was always on top of things and provided useful information every step of the way. Craig will work with you to make your desires a reality and he is also very well versed at dealing with Solicitors. His cool, calm mindset kept my anxiety low and gave me the confidence he would get the job done, even when it was taking a bit more time than normal (due to the extra legal works), and he did! His promptness, strategic mindset, kindness and good energy made a potentially chaotic purchase process simple. I’ve already recommended him to two of my good friends and when I am looking to buy again I will not hesitate to call him. Thank you Craig

Elijah · 18 December 2023

★★★★★ 5/5

Google

We had a great experience renting our flat through Rochills Estate Agents. The team was professional, responsive, and supportive throughout the entire process, making everything smooth and stress-free. Communication was clear, and any queries we had were handled promptly and efficiently. We really appreciated their helpful and friendly approach and would happily recommend them to others looking to rent in the area!

Yash · 16 March 2026