5/5
The Trusted AgentOutstanding
Andy has been superb throughout the whole transaction. Always at the end of the phone whenever I've needed him and his team are always happy to help especially Ryland and Amber.
Trusted Agent profile · Walton On Thames · Surrey
Verified
James Neave Estate Agents Walton On Thames reviews
★★★★★
441 reviews across 3 platforms
38 High Street, Walton On Thames, Surrey, KT12 1DE
James Neave Estate Agents's office in Walton On Thames, Surrey, at 38 High Street, is rated 4.7 out of 5 across 441 reviews on three platforms, including 306 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
306
Reviews on Google
This office
70
Reviews on Facebook
This office
65
Reviews on The Trusted Agent
This office
Want James Neave Estate Agents to help?
Send James Neave Estate Agents a message.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers36 reviews
Jasmin and Andy were brilliant, we sold our house and purchased a beautiful park home. We were kept informed all the way and guided through the purchase of our ...Read all 36 from sellers
Buyers20 reviews
I found the service provided to be very helpful, friendly and professional. Both Andy and Ryan were very quick to respond to my enquiries. They were ...Read all 20 from buyers
Landlords4 reviews
We have used James Neave for many years as our rental agents (in particular Andy Davies) and they have always been very good, reliable, responsive and have ...Read all 4 from landlords
Tenants4 reviews
It has been a great pleasure working with Amber and her team and not forgetting Lindsey's 3 monthly inspections, which enabled me to keep the property in good ...Read all 4 from tenants
About James Neave Estate Agents Walton On Thames
James Neave the Estate Agents are independently-owned property specialists based on Walton on Thames High Street. We don’t believe that all Estate Agents are the same. We firmly believe that the decision of which Estate Agent you instruct to sell or let your home will have an impact on the outcome. We focus on doing all we can to bring our customers complete satisfaction. Our desire to bend over backwards when necessary has won us many friends, and we are proud to say a significant proportion of our work is repeat business and referral. Establishing long-lasting relationships is key to our ongoing success. We have many years of experience in our chosen field, and we know our area very well. If you are looking for a friendly service and an unparalleled knowledge, you need to talk to our experts at the earliest opportunity. With James Neave by your side, your property needs are fully taken care of. We are proud of the friendly service we provide, and the understanding manner with which we treat our customers. We don’t believe in giving you the hard sell just to get you to sign up with us, because we believe in good old-fashioned customer service instead. When we build a strong relationship with our customers, we do so because we know this is the way to achieve mutual success. Whether you’re looking to sell a house or flat in the area or you’re hoping to find a tenant to lease your property, you should be talking to James Neave the Estate Agents first. We’re always ready to have a friendly chat with you in order to assess the options that are open to you, so pop in for a coffee and some high quality guidance today! AREAS THAT WE COVER: Walton on Thames, Hersham, Weybridge, Addlestone, Chertsey, Esher, West Molesey, East Molesey, Kingston, Claygate, Woking, Shepperton. SPECIALISING IN: Residential Sales, Lettings & Property Management
Awards
The Trusted Agent 2026 results for James Neave Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews on The Trusted Agent
Showing 65 reviews on The Trusted Agent only. Show every review
The Trusted Agent5/5
The Trusted AgentAmazing team!
I cannot rate the team at James Neave more highly. From my property going on the market, to the viewing feedback and then the efficiency of the sale, it's been such a pleasure. Nothing was ever too much trouble. Thank you all so much!
Agent replied · 15 January 2022
Sorry for such a slow reply but thank you for your review Amber, we really appreciate it :-)
4.6/5
The Trusted AgentWe got there in the end
The sale of our house wasn’t the most straight forward and the team at James Neave were fantastic. They remained positive and kept our spirits up throughout and guided us smoothly through the whole process to eventual completion. Highly recommend.
Agent replied · 15 January 2022
Thank you for you review Kelly, glad we got there in the end! :-)
5/5
The Trusted AgentExcellent Service
The agent was very professional and easy to talk to. Very supportive when things didn't go smoothy with our sale and encouraged us to keep going. Extremely satisfied with the whole process.
Agent replied · 23 August 2022
Thank you Jean for your review :-)
5/5
The Trusted AgentGreat from Start to Finish
James Neave have been very helpful and a pleasure to deal with from start to finish of our tenancy. Would recommend to anyone looking to live or sell in the area.
Agent replied · 11 March 2021
Thanks Harry, we really appreciate your kind words :-)
5/5
The Trusted AgentDefinately Recommend.
Very pleasant to deal with, always kept informed of situation, very knowledgeable in their approach. Would definitely use again and recommend to friends.
Agent replied · 15 January 2022
Thank you for your kind words Cheryl :-)
5/5
The Trusted AgentOutstanding Team
Brilliant team, extremely professional, always working with us. Felt like they listened to our point of view and always were friendly, no matter who it was! We use them again in a heart beat
5/5
The Trusted AgentGone tomorrow
Sensible, open valuation rewarded by quick sale.
Agent replied · 16 November 2022
Thank you Gary :-)
5/5
The Trusted AgentOwner
Excellent Experience
Agent replied · 16 November 2022
Thank you :-)
4.7/5
The Trusted AgentGood estate agents
Very professional and good at communicating
Agent replied · 15 January 2022
Thank you Sarah :-)
4.7/5
The Trusted AgentSale of house
Great service, lovely knowledgeable staff
Agent replied · 15 January 2022
Thanks Maxiune, it was lovely working with you and we appreciate your review :-)
5/5
The Trusted AgentSale of property
James Neave acted professionally throughout the sale process and the Team was most helpful
4.3/5
The Trusted AgentGreat Job
Only negativity was that my lights were left on after a few viewings. Overall very happy with my experience. Overall
5/5
The Trusted AgentTotal satisfaction
Perfect service and communication between the parties and lawyers Chasing all parties to meet target date
5/5
The Trusted AgentPurchase of buy to rent
Just purchased a buy to let and flat was rented before completion
4.4/5
The Trusted AgentSurrey house sale
excellent service from inquiry to completion
5/5
The Trusted AgentMr Tony Flynn
Streamline service throughout.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about James Neave Estate Agents Walton On Thames
What do sellers say about James Neave Estate Agents Walton On Thames?
36 reviews from sellers, rated 4.9 out of 5 on average. For example, Dawn wrote: "Jasmin and Andy were brilliant, we sold our house and purchased a beautiful park home. We were kept informed all the way and guided through the purchase of our ..."
What do buyers say about James Neave Estate Agents Walton On Thames?
20 reviews from buyers, rated 5.0 out of 5 on average. For example, Nicole wrote: "I found the service provided to be very helpful, friendly and professional. Both Andy and Ryan were very quick to respond to my enquiries. They were ..."
What do landlords say about James Neave Estate Agents Walton On Thames?
4 reviews from landlords, rated 5.0 out of 5 on average. For example, Greville wrote: "We have used James Neave for many years as our rental agents (in particular Andy Davies) and they have always been very good, reliable, responsive and have ..."
What do tenants say about James Neave Estate Agents Walton On Thames?
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Frank wrote: "It has been a great pleasure working with Amber and her team and not forgetting Lindsey's 3 monthly inspections, which enabled me to keep the property in good ..."
Has James Neave Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: James Neave Estate Agents, Walton On Thames won Trusted Agent.
Want James Neave Estate Agents to help?
Send James Neave Estate Agents a message.
