Trusted Agent profile · Walton On Thames · Surrey

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James Neave Estate Agents Walton On Thames reviews

★★★★★ Excellent

441 reviews across 3 platforms

38 High Street, Walton On Thames, Surrey, KT12 1DE

James Neave Estate Agents's office in Walton On Thames, Surrey, at 38 High Street, is rated 4.7 out of 5 across 441 reviews on three platforms, including 306 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

306

Reviews on Google

This office

Facebook logo

4.8 / 5

70

Reviews on Facebook

This office

The Trusted Agent logo

4.9 / 5

65

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About James Neave Estate Agents Walton On Thames

James Neave the Estate Agents are independently-owned property specialists based on Walton on Thames High Street. We don’t believe that all Estate Agents are the same. We firmly believe that the decision of which Estate Agent you instruct to sell or let your home will have an impact on the outcome. We focus on doing all we can to bring our customers complete satisfaction. Our desire to bend over backwards when necessary has won us many friends, and we are proud to say a significant proportion of our work is repeat business and referral. Establishing long-lasting relationships is key to our ongoing success. We have many years of experience in our chosen field, and we know our area very well. If you are looking for a friendly service and an unparalleled knowledge, you need to talk to our experts at the earliest opportunity. With James Neave by your side, your property needs are fully taken care of. We are proud of the friendly service we provide, and the understanding manner with which we treat our customers. We don’t believe in giving you the hard sell just to get you to sign up with us, because we believe in good old-fashioned customer service instead. When we build a strong relationship with our customers, we do so because we know this is the way to achieve mutual success. Whether you’re looking to sell a house or flat in the area or you’re hoping to find a tenant to lease your property, you should be talking to James Neave the Estate Agents first. We’re always ready to have a friendly chat with you in order to assess the options that are open to you, so pop in for a coffee and some high quality guidance today! AREAS THAT WE COVER: Walton on Thames, Hersham, Weybridge, Addlestone, Chertsey, Esher, West Molesey, East Molesey, Kingston, Claygate, Woking, Shepperton. SPECIALISING IN: Residential Sales, Lettings & Property Management

Awards

The Trusted Agent 2026 results for James Neave Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on The Trusted Agent

Showing 65 reviews on The Trusted Agent only. Show every review

5/5

The Trusted Agent
Seller

Straight Talking and Proactive

I used James Neave for both the off market sale of my flat and the purchase of a new home. I went to James Neave and Andy Davies in particular, as having bought my flat through them 6 years previously, I found them to not possess any of the negative traits usually attributed to estate agents. Friendly, straight talking and always able to manage expectations, I wasn't subjected to time wasting viewings just to demonstrate that work was being done, which was important to me. We had a very narrow window to complete and Andy, without prompting, was all over the detail in pushing the solicitors of all parties involved to get this over the line, which we did, and I am sure in no small part to Andy's attention to detail and powers of persuasion. I wouldn't hesitate to use them again and wouldn't hesitate to recommend.

Katie · 7 March 2022

5/5

The Trusted Agent
Buyer

Fabulous service

Great service from James Neave, Andy in particular. We had daily communication throughout the buying process. They were really helpful and lovely. Would recommend

Chloe · 17 June 2025

5/5

The Trusted Agent
Seller

James Neave sold out house

James Neave were great, very professional and managed to sell our house at near asking price quickly and in a difficult market. They kept us informed and up to date during the entire process. We bought, rented and sold our house through them and special mention to Andy Davies who has been our go to person throughout our time with them.

Richard · 21 August 2023

5/5

The Trusted Agent
Buyer

Excellent service throughout

We bought a house through James Neave estate agent and couldn’t recommend the service enough. Andy dealt with our sale and he went above and beyond to ensure that everything went through smoothly and promptly. We highly recommend this estate agent.

Charmaine · 25 February 2022

Agent replied · 2 March 2022

Thank you Charmaine, we really appreciate your review. Best of luck in your lovely new home :-)

5/5

The Trusted Agent
Buyer

Superb from start to finish

A great estate agents, friendly, polite, knowledgeable. Super quick at getting back to us, answered all the questions and more. Help chase up solicitors. We dealt with a chap name Andy Davies and he was also superb. Would defiantly use again .

David · 30 July 2021

Agent replied · 15 January 2022

Thank you for your review David, I hope you guys are good :-)

5/5

The Trusted Agent
Buyer

Helpful agent went above and beyond

My wife and I purchased a property recently and Andy from James Neave Estate Agents was brilliant! Very helpful and quick to respond to any enquiries we had. We highly recommend James Neave Estate Agents, for their professionalism and efficiancy.

Daniel · 18 November 2021

Agent replied · 15 January 2022

Thank you for your review Daniel, I hope you guys are enjoying your new home :-)

5/5

The Trusted Agent
Buyer

Very accommodating and helpful

We purchased our new home through James Neave. They were very easy to deal with, extremely accommodating. James and Andy helped where ever they could and checked up on how things were going through out the process. We were extremely happy with purchasing through them and would highly recommend them.

Lauren · 20 October 2023

5/5

The Trusted Agent
Buyer

Professional and experienced

James Neaves has been very helpful and professional in the entire process. It has made the process less stressful for me. I would like to express my thanks to Andy Davies and the team.

S · 6 January 2022

Agent replied · 15 January 2022

Thank you for your review, we are very grateful :-)

5/5

The Trusted Agent
Buyer

Purchase of Property

Hannah was amazing at James Neaves. Hannah contacted me frequently and gave me regular updates, she was extremely efficient. Post-purchase, Hannah has contacted me to see if everything is ok. I would highly recommend this estate agent

Helen · 12 March 2024

4.5/5

The Trusted Agent
Seller

A great agent in a difficult market

James Neave worked really hard to ensure our sale remained on track during what was a long and difficult process, with really helpful advice and personal direct input from Andy Davies at numerous critical points during the sale. And very competitive on their fee too! Would recommend.

Sean · 18 April 2023

5/5

The Trusted Agent
Buyer

A great experience

Katie was an absolute star. Helped with every step of the way. Very good at communicating and making sure I understand everything that was happening as well as my opinions. I would highly recommend

Danielle · 10 February 2024

5/5

The Trusted Agent
Seller

Flat sale - Hersham KT12

After initially approaching a few agents, both high street and online, I immediately felt reassured and secure with James Neave. Every team member we encountered offered us the same professional, knowledgeable and personable attention and I cannot fault the service at all. This was a sale following a bereavement and I genuinely felt looked after at every step. Thank you to the whole team, it was an absolute pleasure to work with you and I will continue to recommend you to all!

Kym · 12 March 2024

5/5

The Trusted Agent
Buyer

Andy & the team were great

Andy supported us through the process of buying our first property, he was very helpful and would recommend using James Neave in the future. Thank you!

Sean · 28 September 2021

Agent replied · 15 January 2022

Thank you four review Sean, sorry for such a slow response! Hope you are good :-)

5/5

The Trusted Agent
Seller

Thanks to James Neave

Many thanks to Andy Davies and his team at James Neave. They were highly professional, pro-active and positive throughout the whole process. Highly commended

Gillian · 12 March 2021

Agent replied · 13 March 2021

Thank you Gillian, it was a pleasure working with you :-)

5/5

The Trusted Agent
Landlord

Outstanding Service

Outstanding and supportive service. I deal mostly with Hayley Strong and team members and always polite and efficient service, would highly recommend.

Anthony · 29 March 2021

Agent replied · 30 March 2021

Thank you Anthony we really appreciate your review ❤️

5/5

The Trusted Agent
Seller

Very Professional and Approachable

Andy was very professional in getting the property sold quickly, and then helping to push the sale through to completion.

Amanda · 14 March 2021

Agent replied · 15 March 2021

Thank you Amanda, I really appreciate your kind words ❤️

5/5

The Trusted Agent
Landlord

James Neave Walton-on-Thames - Great Team

I'd like to give a big thank you to Andy and the team at James Neave Walton-on-Thames. Professional at all times. Go above and beyond. And ultimately drive brilliant results. Very happy indeed. Thanks!

Alex · 8 June 2023

5/5

The Trusted Agent
Seller

Fab!

Andy and his staff have been brilliant throughout!

J · 31 August 2022

Agent replied · 16 November 2022

Thank you :-)

5/5

The Trusted Agent
Tenant

Excellent Estate Agents

Andy and his team are a fantastic group that really go out of their way to help.

Stuart · 30 March 2021

Agent replied · 30 April 2021

Thank you Stuart, we really appreciate your kind words :-)

5/5

The Trusted Agent
Seller

Estate agent review

James Neave where excellent from start to finish. They were approachable; understood my needs; achieved a sale instantly and handled with great care and intelligence what became a very difficult transaction to complete in the end. Their communication throughout was excellent and they worked tirelessly to achieve a successful outcome.

Antony · 23 September 2022

Agent replied · 16 November 2022

Thank you Antony and best of luck for the future :-)

5/5

The Trusted Agent
Buyer

First time buyer through James Neave

I have just bought a property through James Neave. They kept me informed through out the whole process and recommended the house I have just bought, from another house viewing with them. I will be going back to them in the future if I am thinking of selling my home.

Laura · 8 September 2022

Agent replied · 16 November 2022

Thank you Laura :-)

5/5

The Trusted Agent
Seller

Flat sale.

I sold my flat with James Neave. I had nothing but problems with my management company and changes in legislation on leaseholds which kept meaning buyers pulled out, however James Neave kept going at it until they sold my flat they never gave up. Would recommend 100%

Tom · 21 October 2022

Agent replied · 16 November 2022

Thank you Tom :-)

4.6/5

The Trusted Agent
Seller

Sale

James Neave & Co provided an excellent services on the recent sale of a property on my behalf in my capacity as executor, regularly checking on the property during the long process of the sale, which was entirely due to legal issues, and were helpful and supportive throughout the transaction

Jenny · 12 April 2022

Agent replied · 23 August 2022

Thank you Jenny for your review :-)

5/5

The Trusted Agent
Seller

Great service

Received great service from start to finish. Dealt with Andy Davies. Kept us fully informed throughout the transaction. Would highly recommend.

Caroline · 28 February 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read James Neave Estate Agents's Google reviewsLeave James Neave Estate Agents a review

Questions about James Neave Estate Agents Walton On Thames

What do sellers say about James Neave Estate Agents Walton On Thames?

36 reviews from sellers, rated 4.9 out of 5 on average. For example, Dawn wrote: "Jasmin and Andy were brilliant, we sold our house and purchased a beautiful park home. We were kept informed all the way and guided through the purchase of our ..."

What do buyers say about James Neave Estate Agents Walton On Thames?

20 reviews from buyers, rated 5.0 out of 5 on average. For example, Nicole wrote: "I found the service provided to be very helpful, friendly and professional. Both Andy and Ryan were very quick to respond to my enquiries. They were ..."

What do landlords say about James Neave Estate Agents Walton On Thames?

4 reviews from landlords, rated 5.0 out of 5 on average. For example, Greville wrote: "We have used James Neave for many years as our rental agents (in particular Andy Davies) and they have always been very good, reliable, responsive and have ..."

What do tenants say about James Neave Estate Agents Walton On Thames?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, Frank wrote: "It has been a great pleasure working with Amber and her team and not forgetting Lindsey's 3 monthly inspections, which enabled me to keep the property in good ..."

Has James Neave Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: James Neave Estate Agents, Walton On Thames won Trusted Agent.

Want James Neave Estate Agents to help?

Send James Neave Estate Agents a message.

What do you need help with?

James Neave Estate Agents will use your details to contact you about this. See our privacy notice.

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