Harmes Turner Brown Walton-On-Thames reviews

★★★★★ 5/5

Google

Update; I posted a 5 star review when I purchased a property from HTB. At the time I dealt with Austin who was great. Fast foward to 2026, I have used their services again to re let the property. The process was guided by Austin Hewett and Charlotte Dover. They found me a great tenant in good time, undertook all of the tenant referencing and checks, dealt with the check out, inventory and everything in between. The whole process was easy for me, the previous tenant and the new tenant. Having used HTB for a purchase and letting a property, I would put the service they provide far above any other local estate agent I have dealt with. I would not hesitate to use their services again and recommend to anyone. Thanks again HTB!

Insta · 9 April 2026

★★★★★ 5/5

Google

Highly recommend. Purchased a house with Austin - he was wonderful from start to finish. From negotiations when offering, to being all hands on deck the whole way through the purchase process and ensuring it ran as smoothly and quickly as possible. Always contactable and communicative. Thank you so much Austin / HTB!

Emily · 19 December 2025

★★★★★ 5/5

Google

We have dealt with HTB for nearly four years for the house we rent and I cannot praise them enough and in particular Charlotte Dover who is simply magnificent. Nothing is ever too much trouble and the level of professionalism and warmth makes it a pleasure to deal with her.If you are looking to rent whether landlord or tenant, I highly recommend talking to HTB they really are the best!

Noleen · 19 March 2026

★★★★★ 5/5

Google

Excellent experience, very friendly and efficient, Austin was exceptionally helpful every step of the way, thank you so much!

Ben · 16 March 2026

★★★★★ 5/5

Google

Highly recommend and will look to use them for my own sale in the future. Peter was knowledgeable and friendly when showing us around, then replied almost instantly when under offer, managing to complete the entire process within ~3 weeks! An absolute pleasure to deal with, thank you!

Jamie · 6 April 2025

★★★★★ 5/5

Google

We both sold our old house and bought our dream house simultaneously with HTB. Both were done with the upmost professionalism, warmth and efficiency. They made it all happen in 3 months. No pressure, just great advice and a steady hand. Thank you to Peter, Austin, Steve and the team at Walton on Thames. We are forever grateful

Iona · 12 November 2024

★★★★★ 5/5

Google

The best decision we made was selling our house with HTB. From start to finish; the service, communication and support has been excellent and Austin has been incredible at keeping all parties in the loop and keeping solicitors moving forward. Having dealt with the other big name local agents with finding our onward home (and been utterly shocked at their service levels), HTB are in a class of their own when it comes to high quality estate agents who genuinely care and work hard to get the sale to completion.

Cora · 30 August 2023

★★★★★ 5/5

Google

HTB are amazing! We didn’t have the easiest selling journey with people pulling out but they remained confident and reassuring throughout the process, they are all a pleasure to deal with, a special mention to Austin who truly goes above and beyond at all times, he is an asset to HTB, I highly recommend them.

Adele · 30 November 2024

★★★★★ 5/5

Google

Big shout out to HTB for their great service. Right from the word go we were treated incredibly well and supported through each step of the process, which as first time buyers helped remove a lot of the anxiety. Particular thanks to Austin …

James · 16 April 2025

★★★★★ 5/5

Google

We have been using HTB since 2017 because of the excellent communications and customer care we have received with the team at Walton, especially Charlotte. She has constantly been a pleasure to deal with. Nothing has ever been too much trouble and the advice we have received from her has always been balanced and pragmatic. Charlotte is an asset to HTB, Landlords, and Tenants. Thank you Charlotte for your continued support and advice.

Susan · 3 December 2023

★★★★★ 5/5

Google

We would highly recommend using Austin with your house sale. From start to finish he kept us informed. Nothing was too much trouble. He ensured the process was smooth for us and our buyers. His communication skills were excellent between us and the solicitors involved.

Sarah · 16 March 2026

★★★★★ 5/5

Google

I had the best experience with Julie who was on the ball throughout and helped progress things. Would definitely keep them in mind for any future property opportunities! And also, I appreciated the call back to wish me a happy Christmas in my new place months after closing. It’s these little things that stay with you!!

Tasha · 5 December 2025

★★★★★ 5/5

Google

We have lived in Walton for over 20 years, we have put our house on the market a couple of times over the past few years and each time used different agents, for one reason or another it fell through. But I can honestly say Peter and his team were a pleasure to deal with and always worked so hard answering all of our calls and questions. Would highly recommend Peter and his team.PositiveProfessionalism

Elton · 30 August 2022

★★★★★ 1/5

Google

I moved out of the apartment I rented from them 3 years ago. My ex-boyfriend stayed there and died a few months later. They asked me to help them find his family. I did everything I could, gave them his son's contact information. I indicated that my ex-boyfriend had 2 phones left with him, which I confirmed with an invoice. They postponed the return for a year. At that time, I wrote a negative review here, just like now. They contacted me to delete the negative review, after which they promised to arrange a time to return the phones. I have been waiting for this time for 2 years. It is clear that they only cared about removing the negative review and they look at me like I am a complete idiot. I had a bad experience with this company, I would never rent from them again. Update: Yesterday I received a notification that my phones were donated to charity, they didn't say who. They knew very well that the 2 phones were mine, I've been sending them the invoices for the purchases for two and a half years. One of the phones was an iPhone that I bought a few months ago! Of course it was donated! Of course! 🤣 They couldn't inform me about this for two and a half years? They always only inform me if I write a negative review on Google.

Szilvia · 5 December 2025

★★★★★ 5/5

Google

Great experience moving into a new rental property. Charlotte was fab from start to finish and couldn't do enough to support us, a lovely lady!

Megan · 12 February 2025

★★★★★ 5/5

Google

Myself and my partner had been having a very difficult time looking for somewhere to rent, with other agencies letting us down numerous times. Sherrie was a breath of fresh air - she is extremely personable and professional, and we can only recommend her if you’re looking for somewhere to live in Walton!

Jack · 30 August 2023

★★★★★ 5/5

Google

I’ve known Steve and Peter at Harmes Turner Brown for over 20 years and wouldn’t trust anyone else to sell my home. Austin handled the sale this time and was absolutely wonderful, friendly, thorough, and genuinely kind. They’re excellent negotiators, always working to get the best price without pressure or aggression. HTB are professional, human, and a real pleasure to deal with. Highly recommend.

Wendy · 18 April 2025

★★★★★ 5/5

Google

I had the pleasure of working with Austin Hewett from HTB as my real estate agent, and I cannot recommend them highly enough. From start to finish, Austin was incredibly professional, knowledgeable, and attentive to my needs. They were always available to answer any questions I had and went above and beyond to ensure that I found the perfect property for the right price. Their expertise in the real estate market is second to none, and their friendly, approachable demeanor made the entire process stress-free.

Masoud · 30 August 2023

★★★★★ 5/5

Google

Harmes turner brown have been brilliant from start to finish. Steve and Austin dealt with our sale and they had excellent communication and a superb attitude to get things done! Would recommend this Estate agents to anyone!

Danielle · 20 December 2025

★★★★★ 5/5

Google

As first time buyers, we found the teams honest clear communication invaluable. They made us feel like we weren’t ’just a sale’ to them. We felt at ease and trusted them throughout the whole process. We don’t plan on moving anytime soon but if and when we do, they’ll be the first people we call. Special thanks to Steve and Austin!

Li · 27 August 2024

★★★★★ 5/5

Google

What’s great service :) Austin is the man who made my deal easy and professional, most importantly he’s been so patient and answering every single call I have made. Really appreciated your hard work Austin. Thank you once again and wishing you all the very best.

Waqar · 30 August 2023

★★★★★ 5/5

Google

As first time buyers, we found the teams honest clear communication invaluable. They made us feel like we weren’t ’just a sale’ to them. We felt at ease and trusted them throughout the whole process. We don’t plan on moving anytime soon but if and when we do, they’ll be the first people we call. Special thanks to Steve and Austin!

Lianne · 30 June 2024

★★★★★ 5/5

Google

Steve and the team at HTB are always friendly and helpful with expert local knowledge and extensive experience. I have used them over the years while I rented and have just sold my mums house with them in 4 days at full asking price. We are delighted at the service and great advice given by Steve, thank you.

Andrea · 30 August 2021

★★★★★ 5/5

Google

Me experience with HTB has been really good and I will definitely recommend them to any friend. Special thanks to Austin. He helped with the sale of my 3 bedroom property. During the whole process he’s been very professional, helpful and responsive. I would definitely choose them again!

Andrea · 30 August 2022