Trusted Agent profile · Walthamstow, Greater London

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Central Estates Walthamstow reviews

★★★★★ Great

553 reviews across 2 platforms

179 Hoe Street, Walthamstow, Greater London, E17 3AP

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Central Estates's office in Walthamstow, Greater London, at 179 Hoe Street, is rated 4.4 out of 5 across 553 reviews on two platforms, including 551 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.4 / 5

551

Reviews on Google

This office

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5.0 / 5

2

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Central Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Walthamstow office, from every platform, shown as written. First names only.

5/5

Google

We are first time landlords and have used Central to rent and manage our property. The whole team, especially Manaan and Martyne have been wonderful. Manaan was able to rent (and re-rent) our property very quickly ensuring no gaps in tenancies. Martyne is very knowledgeable and responsive and has made our first experience of being a landlord hassle free. We would highly recommend the whole Central team we have worked with.

Rebecca · 15 July 2022

Agent replied

Hi Rebecca, thank you ever so much for your review. Neil

5/5

Google

Recently purchased my first flat with Central and they were very helpful every step of the way. Katie was always in touch with me and following up every step of the way. Good experience!

Mariona · 6 December 2024

Agent replied · 10 December 2024

Dear Mariona, thank you for your 5 star review! I am glad all went well and its kind of you to mention Katie, she puts so much effort and care into what she does. Neil

5/5

Google

The most professional and honest estate agents I dealt with during my whole search. Paige was extremely helpful, as well as a number of other people we worked with. We didn’t end up buying a house through Central but I wanted to leave a review nonetheless because they were so good. Thank you very much.

Ben · 18 November 2023

Agent replied · 25 November 2023

Hi Ben, thank your 5 star review. We really appreciate you taking the time. Many thanks Neil

5/5

Google

I appointed Central Estates in Walthamstow to let my property and found their team to be exceptionally professional and responsive. Nancy, in particular, consistently provided timely support throughout the tenancy and efficiently managed several issues that arose after my tenants vacated.

Neil · 13 February 2026

Agent replied · 13 April 2026

Hi Neil, Thank you for your kind review. We’re pleased to hear you found the team professional and responsive, and that Nancy provided consistent support throughout. We really appreciate your feedback. Kind regards, Neil

5/5

Google

The whole team were really amazing at central. I dealt with Rich mostly who often took phone calls from me when I needed advice on the property. And all the teamwere really respectful when they came to do viewings. We had a NIGHTMARE landlord to say the least and they all really went out of their way to help us deal with it in the best way possible. We had initially rented the property through another estate agents who were of no use to us, ignoring our emails etc. The property was it was just for sale with Central so we never paid them any fee or expected much from them but they really helped us vacate the property as smoothly as possible

Elizabeth · 24 June 2020

Agent replied

Dear Elizabeth, thank you for your review. Neil

4/5

Google

I sold my flat through Central and would recommend them, they were really quick to get lots of people in for viewings and gave honest feedback. Rich was always available to chat - even about the properties that I was viewing to buy with other agents and I absolutely value his opinion. I felt the progression team weren't as strong, I didn't feel they kept me in the loop and they rarely returned my calls or emails unless pushed. However Rich made this experience positive overall as I feel he went over and above in terms of getting my sale through and making himself available when I needed him. Definitely the best team in E17!

Sarah · 24 June 2020

Agent replied · 24 June 2023

Hi Sarah, Thank you for your feedback. We really appreciate your honesty and will endeavour to improve our service. Kindest Regards, Neil

5/5

Google

Central were amazing, Richard Maher in particular went above and beyond to get a very lengthy sale completed. It was a very problematic sale and Richard was always available to offer advice, calm nerves and deal with every eventuality. He made every effort to get the sale through and provided contacts and tradespeople when needed, speaking to solicitors, buyers, freeholders, etc and negotiating a way out of some very difficult situations. His professionalism was exemplary and I simply couldn't have done it without him.PositiveResponsiveness, Quality, Professionalism, Value

Ros · 20 June 2020

Agent replied · 19 June 2024

Dear Ros, thank you ever so much for your kind words. We’re lucky to have Rich in our team. We all wish you the best. Be Safe, Neil

5/5

Google

James was my first point of contact bit everyone jn the team was helpful in my house sale. A huge shout out to Katie, the sale progresser, for her constant diligence to the case as it was a straightforward sale. Katie was a perfect point of contact between buyer and seller.

Stephen · 28 December 2023

Agent replied · 22 March 2024

Hi Stephen, thank you for your kind words and I agree, Katie is great! Neil

5/5

Google

We recently sold our flat through Central - a 10-month process which was entirely down to problems with our chain above, and Central were excellent throughout (especially in comparison to other agents involved in the chain). Their initial estimate of what to market the property for was pretty spot on, and we achieved close to asking price from three separate offers in the end, after lots of viewings and interest. When things turned difficult with the chain above us, Central were on hand to offer creative solutions that might help, and showed willing to go above and beyond to make it all happen - even though it shouldn't have fallen to them to fix the onward chain. Special thanks to Dean who probably earned his commission three times over from all the extra advice and counselling! Would have no hesitation recommending to others looking to sell in Walthamstow.

Elli · 31 March 2020

Agent replied · 30 March 2024

Dear Eleanor, thank you ever so much for your kind review, it means a lot. Neil and the Team

5/5

Google

Great service received by Central. Caroline Ewen was very helpful. Thank you Caroline for making our renewal smoother.

Zubair · 30 May 2025

Agent replied

Hi Zubair, thank you ever so much for your review, Neil

4/5

Google

My brother and I had to sell our deceased Mother’s house in a very competitive market.Our main contact was Rich Maher,who was so good and passionate about his job that he made it his personal mission to ensure we completed the sale, especially after we had been let down by two perspective buyers at the twelfth hour.Rich went above and beyond with his sheer persistence and drive and was always available for advice.I highly recommended Rich and the team and thanks again for sealing the deal.

Andrew · 25 March 2020

Agent replied

Dear Andrew, sorry for the late reply. I hope all is well and thank you for your review. Neil

5/5

Google

Can't thank Rich, especially but also Dean, Katie and the rest of the team at Central enough for their help with our recent move. We wouldn't have found our home without Rich and we are really thankful for that. As a buyer they are really good at listening to your needs and finding you something great. We would without hesitation use them to sell if we ever move (which hopefully, we won't anytime soon!)PositiveResponsiveness, Professionalism

Sophie · 20 June 2021

Agent replied · 19 June 2024

Dear Sophie, thank you for your kind review, it means so much for someone to take the time to give us feedback. Kind Regards Neil

1/5

Google

I had a deeply frustrating experience with Central Estates while trying to sell and buy a home. From the start, they misrepresented the situation, Katie, who managed the entire process, lied about the seller having an offer when there were none. This kind of dishonesty is incredibly unprofessional and caused unnecessary stress throughout the transaction. Not only did they fail to communicate updates, but they also dragged out the process for far longer than needed. I felt completely in the dark at times and had to chase them for information. Based on my experience, I would strongly advise against using Central Estates for any property transactions. Their lack of transparency and professionalism is unacceptable.

RK · 26 November 2024

Agent replied · 10 December 2024

Dear RK M, thank you for your review, we are always keen to get feedback, good or bad so we can aim to improve our service. You comments are very serious and question the integrity of our staff, unfortunately we have not received any complaints or had any clients that have raised issues which are in line with your comments, so I do hope these comments are real, rather than another made up review from our competitors trying to tarnish our reputation? With this in mind, can I please ask you to email me at neil@central-estates.co.uk so I can look into these issues, then I will adjust our public response once I have dealt with any problems raised. Neil

5/5

Google

We recently sold our flat through Central - a 10-month process which was entirely down to problems with our chain above, and Central were excellent throughout (especially in comparison to other agents involved in the chain). Their initial estimate of what to market the property for was pretty spot on, and we achieved close to asking price from three separate offers in the end, after lots of viewings and interest. When things turned difficult with the chain above us, Central were on hand to offer creative solutions that might help, and showed willing to go above and beyond to make it all happen - even though it shouldn't have fallen to them to fix the onward chain. Special thanks to Dean who probably earned his commission three times over from all the extra advice and counselling! Would have no hesitation recommending to others looking to sell in Walthamstow.

Eleanor · 27 October 2019

Agent replied

Dear Eleanor, thank you ever so much for your kind review, it means a lot. Neil and the Team

4/5

Google

I sold my flat through Central and would recommend them, they were really quick to get lots of people in for viewings and gave honest feedback. Rich was always available to chat - even about the properties that I was viewing to buy with other agents and I absolutely value his opinion. I felt the progression team weren't as strong, I didn't feel they kept me in the loop and they rarely returned my calls or emails unless pushed. However Rich made this experience positive overall as I feel he went over and above in terms of getting my sale through and making himself available when I needed him. Definitely the best team in E17!

Sarah · 24 October 2019

Agent replied

Hi Sarah, Thank you for your feedback. We really appreciate your honesty and will endeavour to improve our service. Kindest Regards, Neil

5/5

Google

One of the best agencies I have dealt with when renting. Nancy Markou is a legend and makes everything incredibly seamless as she is attentive to any issue that may come up.

Jade · 10 November 2024

Agent replied · 10 December 2024

Hi Jade, thank you for your 5 star review! Neil

5/5

Google

From viewings to buying a house, the service we received was very efficient and professional. They really know their clients and try to facilitate this difficult process. A massive thank you to Rich without whose endless hard work we would not have been able to find somewhere which suits us so well. Only slight blip was the house being listed on websites as for sale for about 4 days after our offer had been accepted, but Central were clear that this was a mistake and no competing bids were accepted. Would definitely recommend dealing with them

Helen · 4 September 2019

Agent replied

Dear Helen, thank you for your feedback, I have spoken to Rich in particular who really appreciates your kind words. Neil

5/5

Google

It was my first time renting a property, thank you to central estate walthamstow. My agent Manaan Rafiq made the process very smooth, he was there every step of the way and very prompt with his responses. I would definitely recommend.

Ramla · 12 June 2024

Agent replied · 19 June 2024

Hi, thank you for giving us a 5 star review! Neil

1/5

Google

Sold my flat in Leyton in 2010 with this bunch of absolute crooks, and I really wish I hadn't. They over-value your property then try to bully you into accepting a much lower offer by shouting at you down the phone and telling you a pack of lies to try to scare you into selling your property. The owner Richard Mahar is an absolute lowlife, a slimey lying money-grabbing psychopath, who will tell you anything just so he can get his grubby hands on your money. The manager Neil Ewan used to respond to comments here, tediously trying to claim every negative review was a fake review put there by a rival agency. He stopped this when it was revealed Central had been posting fake 5 star reviews themselves and Neil had tried to BRIBE someone who posted a negative review into changing their review.

Steve · 28 July 2019

Agent replied

“Hi, Steve W We take these matters very seriously, unfortunately , we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours , we would like to investigate this issue further, please contact Neil Ewen immediately at 179 Hoe Street, London E17 3AP so that we can resolve this issue immediately.” Dear Steve, Thank you for contacting me by telephone today, 19th August 2018 regarding your complaint. As I mentioned it was difficult to work out if you were a client or not only having the first letter of your surname. I was very disappointed to learn that you had a bad experience selling through us. We have taken your comments on board, we have however changed a number of systems since 2010 which I hope strengthens our service to our clients. We wish you all of the best in the future. Kindest Regards, Neil

5/5

Google

My partner and I have just sold our property through central and we can't say how thankful we are! James gave us a very realistic valuation and overview of the market and the sales team did a fantastic job with the level of viewings generated. We are extremely happy with the price that the team managed to achieve for us and that they got the sale through quicker than we thought was possible! Very impressive given the dire state of the market at the moment and various horror stories that we have heard! A special thanks to Rich for putting up with our barrage of calls and emails and generally taking care of us. Massive thanks to all the team for their hard work! Would definitely recommend!

Lewis · 28 July 2019

Agent replied

Dear Lewis, thank you for your review, I have let the team know and we all wish you the very best in the future. Neil

5/5

Google

Central Estates (in particular Danny Firth) were excellent in helping me secure my home. After nearly a year (and losing out on 3 houses) I nearly threw in the towel but glad I didn’t and moved in on Friday. Danny was great, always on time, called me with the right houses and didn’t spam me with houses that didn’t fit my criteria. Most of all he’s a nice guy with none of the ‘typical’ estate agent traits. Just wish I’d sold through them too. Stu

Stuart · 28 July 2019

Agent replied

Hi Stuart, Thank you for your review. I am glad that Danny exceeded your expectations. We all wish you the best of luck in your new home. Neil

5/5

Google

I have had a really great experience with Central as a first time buyer. They explained everything in an accessible way and kept me in the loop about the whole process. Their knowledge of the area is fantastic and I would highly recommend them. Rich especially made the process less stressful and talked about the properties realistically and honestly. Katie was absolutely amazing at communicating what was going on and regularly updating me, Which I can’t thank her enough for! Thank you Central, I would definitely recommend them.

Sophie · 28 July 2019

Agent replied

Hi, I would just like to say a big thank you from the team for your kind review. Neil

5/5

Google

I never thought I'd say the phrase "My estate agents were great" but that genuinely was the case with Central. I had a long chat with Neil when I first went in, about the area and what I was after. He was so friendly and felt like he actually cared - especially as a first time buyer. Then I went on viewings with Rich, who was also great. Not pushy at all and also felt like he was just as excited as me. Great comms from everyone involved. I went to see other estate agents on the street and it felt like me asking just to be on their list was like I'd just punched their cat. Another agent on the street does group viewings, which was also a horrendous experience. Central were the total opposite, making that whole side of the process actually stress free - once the buyer had accepted my offer, there was no more back and forth. Couldn't recommend enough.

Rebecca · 28 July 2019

Agent replied

Dear Rebecca, thank you ever so much for your review, we really appreciate it. Neil

5/5

Google

Looking locally for an estate agent to evaluate my property to sell , I picked 3 local agents and asked each for a valuation. Only two actually turned up , and only one impressed me enough with his Proffesionalism, knowledge of the market …

Richard · 13 December 2025

Agent replied · 13 April 2026

Thank you for your kind feedback, we really appreciate it. We’re delighted to hear the team made the process smooth, and we’ll be sure to pass on your comments. Kind regards, Neil

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Questions about Central Estates Walthamstow

How many reviews does Central Estates Walthamstow have?

Central Estates's Walthamstow office has 553 reviews across two platforms: 551 on Google, 2 on View Agents.

What is Central Estates Walthamstow's rating?

Central Estates Walthamstow is rated 4.4 out of 5 across all 553 reviews, and 4.4 out of 5 on Google from 551 reviews.

Has Central Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Central Estates, Walthamstow won Trusted Agent.

Where is Central Estates's Walthamstow office?

Central Estates Walthamstow, 179 Hoe Street, Walthamstow, Greater London, E17 3AP.

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