Every review we hold for the Walthamstow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKatie from Central was brilliant when managing our purchase. As first time buyers, we weren’t really familiar with the process but Katie was really responsive to all our queries, explained what was going on, and kept us well informed through all the twists and turns. It really felt like she was on our side and doing all she could to get us to the finishing line. Thank you Katie!
Lucy · 14 April 2025
★★★★★ 5/5
GoogleI use Central to rent my property out. They have guided me through the whole process and nothing at all has been any trouble. Manaan has looked after the rental process for me and took all the hassle away from me, his knowledge of the rental market and the area has been a godsend.
Martyne is my property manager and she has been brilliant. She is always on hand if I need her or have any questions/issues and always sorts things out for me quickly, I’d be lost without her.
I highly recommend them for any landlords looking to rent out their properties.
Pam · 13 September 2022
Agent replied
Dear Pam, thank you ever so much for your kind words, it means a lot! Neil
★★★★★ 5/5
GoogleManaan has been exceptionally helpful in finding us a new rental home. From arranging flat viewings to passing on our offer, getting the references and finally setting up the contract, he was always personable, honest, and efficient. He answered our queries promptly and professionally, which made this stressful time considerably less taxing. We would definitely recommend him and Central Estates!
Matthias · 20 March 2024
Agent replied · 19 June 2024
Hi Matthias, Its reassuring to hear that the lettings process is serving our clients well, and Manaan has taken care of you! Neil
★★★★★ 1/5
GoogleThis was the worst experience I’ve ever had with an estate agent.
My wife and I moved to Australia for a year and decided to rent our property out. Central seemed to be quite prominent around Walthamstow so we decided to go with them. What a mistake.Problem tenants were now residing in our beloved property being managed by a rogue Estate agent where communication is non existent.The tenant’s we’re having massive party’s every weekend and so much Damage was caused.Nancy,Kodie the Central staffs attitude was “We don’t care”
“You’re in Australia “This experience has caused us nothing but stress .
Don’t be fooled by all the Central signs you see around E17 this outfit just want your money for doing the bare minimum.
They had a job to do and they failed miserably on every level
Matthew · 14 August 2022
Agent replied
Dear Matthew, I am sorry to hear you are not happy with our service, I can assure you that we care very much about our landlords and tenants otherwise we wouldn’t have been in business locally for the past 30 years. We always appreciate feedback from our clients good or bad, this allows us to constantly aim to improve our service, however after reviewing the case I feel you words are unfair.
We completed all the necessary referencing checks including previous landlord reference which was provided and accepted by yourselves. It is frustrating that they tenants have gone on to be noisy, however this unforeseeable issue can only be managed as best as we can, we are limited on what we can do in this situation. We served notice to the tenant under your instruction and the tenants vacated in a timely manner. Check out was carried out and it was agreed by yourselves and tenant to make deductions for any damage caused. Obviously like any investment their can be pitfalls, but I feel we have tried our best with a difficult situation. We at Central wish you all the best in the future, Kind Regards Neil Director
★★★★★ 5/5
GoogleWe recently moved into a rental with Central Estate agents in Walthamstow, we were really impressed with the service provided by Manaan, In a crazy London rental market we were able to find somewhere in a couple of weeks. Compared with other agencies we spoke to Manaan was much more professional and friendly. Thanks for your help finding somewhere!
Sophie · 26 March 2024
Agent replied · 23 August 2024
Hi Sophia, thank you for taking the time to review us. Glad you were happy with Manan’s service to you. Neil
★★★★★ 5/5
GoogleHuge thanks to Ella and the team at Central who recently sold our flat! Communication was great thoughout and Ella was super helpful, particularly as the flat was vacant and we had moved out of the area. I'd definitely recommend Central as …
SarahA · 13 December 2025
★★★★★ 5/5
GoogleWe recently moved into a rental with Central Estate agents in Walthamstow, we were really impressed with the service provided by Manaan, In a crazy London rental market we were able to find somewhere in a couple of weeks. Compared with other agencies we spoke to Manaan was much more professional and friendly. Thanks for your help finding somewhere!
Sophia · 21 March 2024
Agent replied · 24 March 2024
Hi Sophia, thank you for taking the time to review us. Glad you were happy with Manan’s service to you. Neil
★★★★★ 5/5
GoogleWas a tenant with Central for two years. They were as good as it gets when it comes to helping out with any issues with the flat. If I called or emailed Nancy with an issue, it'd be sorted asap and without any stress. Would highly recommend them
Tom · 13 March 2026
Agent replied · 13 April 2026
Thank you for your kind review and for being with us over the past two years. We’re really pleased to hear that you had such a positive experience as a tenant. Nancy will be especially happy to know her responsiveness and support made things straightforward and stress-free for you, that’s exactly the standard we aim for. We truly appreciate your recommendation and wish you all the very best in your next home. Kind regards, Neil Ewen
★★★★★ 4/5
GoogleWe've just exchanged on a house purchased through Central, and they have been very helpful, communicative and supportive throughout the process.
We were looking for quite a long time and had a few interactions with Central on different properties, where the approach from some sales agents was blunt and on occasion plain rude (which is why this isn't 5*).
But from the time we got in touch about this house, Shah was very helpful and provided the info we needed to make this big decision. We were given clarity on the competitiveness of our offer and so were able to pitch our bid in the right way, and get the house.
Once the sale was agreed, Katie and the sales progression team were great. We had several setbacks (on our side) through this process and Katie managed the process fairly and transparently to help make sure this all kept moving and eventually went through.
Overall, a really positive experience once we found a sales agent we got on with, and in the difficult job of closing out the sale Central were spot on.
Nick · 15 July 2022
Agent replied
Hi Nick, thank you for taking the time to review our services. We have taken all what you have written on board and we really appreciate the time that you have taken to give us the feedback. Neil
★★★★★ 5/5
GoogleManaan was very helpful, professional and pro-active - highly recommend.
Tessa · 13 December 2025
Agent replied · 13 April 2026
Hi Tessa, Thank you for taking the time to give us a 5 star review! Neil
★★★★★ 5/5
GoogleCentral Estates helped us find our new family home in Walthamstow and have been excellent, helpful and patient with us through the entire journey.
Huge thanks to Katie, who has been so patient and determined to help us go through the process quickly and smoothly, and Katie also helped us tackle a number of hurdles along the way. Big thanks as well to Matt and Rich who accommodated us through a number of viewings until we finally found our house, as well as Dean who helped us through the process as well!PositiveProfessionalism
Darren · 20 June 2022
Agent replied · 19 June 2024
Hi Darren, thank you for your review, we all here at Central wich you the very best in your new home. Neil
★★★★★ 5/5
GoogleSold my house through Central Estates. Everyone in the team we felt was working hard for us; responsive, open and honest.
Market wasn’t easy at the time and our house was unique in some ways, but a few weeks later, we’re in a great position.
Progression team too were quick to reply, to chase and to hold the flame under the various solicitors!
Reece · 16 October 2025
Agent replied · 13 November 2025
Hi Reece, thank you for your review! Neil
★★★★★ 1/5
GoogleMikhael Brown booked a viewing for me but it was extremely poorly organised and noone turned up to let me in. Mikhael was progressively combative and rude in 5 follow up emails where he stated I must have gone to the wrong address. Very unprofessional, and took no ownership of the situation, and clearly has no empathy or basic customer service skills. Avoid.
J · 16 September 2023
Agent replied · 30 September 2023
Hi, I am sorry to hear that you have had a bad experience. I have tried to search your surname on our system but cant seem to find your details? Although we deal with over two hundred appointments per week we endeavour to do our best on each viewing, but obviously in this case something must have gone wrong. Please contact me at neil@central-estates.co.uk and I will look into this appointment and see if I can help. Kind Regards Neil
★★★★★ 5/5
GoogleI was really surprised about the quality of the service! I am very happy in my new house, the process was very quick, transparent and I really felt that I was treated as a person (not as just one more tenant). I would like to give special thanks to Manaan and Kodie for your kindness, professionalism and for the amazing job you did. I will definitely recomend Central Estates! Thanks to all.
Karyn · 12 December 2022
Agent replied
Hi Karyn, thank you for taking the time to give us a 5 Star review. Merry Christmas from all the Team
★★★★★ 5/5
GoogleThe team at Central did an amazing job at helping us sell our property last year. Central was recommended to us by some of our neighbours and they didn't disappoint. A big thank you to James and Katie who actively worked on the sale but also to everyone else involved at the different stages of the process. They were all very knowlegeable and always very pleasant to deal with. We highly recommend Central to anyone looking to sell.
Alice · 12 March 2022
Agent replied
Dear Alice, thank you taking the time to write the your 5 star review. It means slot to the team. Neil
★★★★★ 5/5
GoogleGreat service, prompt communication & my purchase was very smooth.
I dealt with Central as they were the agents of the property I was buying. It was great working with Paige during the offer process and later Dean once my offer had been been accepted. Dean was very responsive to all my queries and responded very promptly. The sale was a smooth process. I would recommend Central Estates.
S · 26 March 2023
Agent replied · 24 June 2023
Hi, thank you for taking the time to give us a 5 star review! Neil
★★★★★ 5/5
GoogleThanks to Katie, Rich, Mikhael, Neil and the rest of the Central team for their support through what is inevitably a stressful process (selling).
After promptly putting my property on the market, I must have had about 30 viewings by the first weekend, ultimately resulting in a sale.
Completing on Monday, so would highly recommend Central to anyone looking to sell!
Cate · 16 September 2023
Agent replied · 30 September 2023
Hi Cate, thank you ever so much for your 5 star review. I am glad all went well. Neil
★★★★★ 5/5
GoogleAlthough my tenancy which was overseen by Central ended six years ago, I had need to contact them regarding it. I was put through to Nancy, one of the property managers, who was incredibly helpful, friendly and understanding of my queries. My enquiry was dealt with quickly and professionally and with a level of customer service that regrettably is far too infrequent these days! Thank you to Nancy and Central Estates.
Chris · 12 November 2022
Agent replied
Dear Chris, thank you for your review. Nancy is a key member of the team, I’ll let her know you’ve been in touch. Kind Regards Neil
★★★★★ 4/5
GoogleLetting department was very efficient when my flat sale fell through and had to rent it out again. Matt had the documents prepared in a day and Manaan and the team found me a new tenant in less two weeks. He kept me informed throughout and is always very polite and easy to work with.
Colette · 22 January 2024
Agent replied · 22 March 2024
Hi Collette, sorry for the delayed response. Thank you for reviewing our services. Neil
★★★★★ 5/5
GoogleWe cannot thank Central Estate Agents E17 enough. We have relocated to East London and they have been absolutely brilliant helping us to find a house to rent. We can’t thank Kodie enough for showing us our perfect place to rent and for always being professional, efficient, so helpful and really easy to talk to.
Manaan has also been absolutely fantastic; he is completely professional, helpful, reassuring and does anything to help and move the process forward quickly.
Central have communicated everything with us so clearly, have given us regular updates and have made the process of finding somewhere to live so easy.
They have by far been the best estate agents we have dealt with, right from booking viewings through to getting the keys!
Thank you Central, with a special thanks to Manaan, Kodie and Matt.PositiveResponsiveness, Professionalism
Ryan · 20 June 2021
Agent replied · 19 June 2024
Dear Ryan, Thank you ever so much for taking the time to review us. Merry Christmas. Neil
★★★★★ 5/5
GoogleCentral Estate Agents truly are made up of great, responsible, respectful people. Manaan was at the heart of my work and the key to its success, as I contacted them when lockdown eased, which also meant new distancing measures were in place. Out of all the leading competitors in this market, Manaan brought me the best deal whilst taking care of everyone involved. With all confidence, and from all former experiences, I have the privilege of saying there isn't be a better person to invest in.
Thank you so much Manaan for your support and kindness. Thank you Central.
NMPositiveResponsiveness, Quality, Professionalism, Value
Thy · 20 June 2021
Agent replied · 19 June 2024
Thank you ever so much for taking the time to review us. We are lucky to have Manaan in our team. Neil
★★★★★ 5/5
GoogleAs a first time buyer I have generally had a good experience with all the main estate agents in Walthamstow, but Central were by far the best at communicating suitable properties and providing a personalised experience. Even during the incredibly busy period of the stamp duty holiday.
Thanks so much to Rich, Shah and the sales team for guiding me through the market during brexit, covid and finally the stamp duty holiday. We got there in the end!PositiveResponsiveness, Professionalism
Dora · 24 August 2021
Agent replied
Dear Dora, thank you for taking the time to review us. Neil
★★★★★ 5/5
GoogleExcellent service! Manaan was very helpful and friendly which made the process of finding a house much easier. With the documents process, Kodie was incredibly useful and amiable. I am very appreciative of their patience and swiftness when replying to questions. I would highly recommend Central Estates if you are looking for a property. Big thanks to the whole lettings team!
Mares · 12 August 2023
Agent replied · 26 August 2023
Dear Gabriel, thank for for giving us a 5 star review, good luck in your new home!
★★★★★ 1/5
GoogleSubmitted my offer for property a to property b, claimed I never showed up to viewing for property a despite the fact I was there and spoke with them. Strange and lost me out on a nice home!
Jacob · 23 March 2026
Agent replied · 13 April 2026
Dear Jabob,
Thank you for bringing this to our attention, and I’m sorry to hear about your experience. I understand how frustrating this must be, especially if it affected your chances of securing a home.
I’d like to look into this for you as a priority. Please email me at neil@ecentral-estates.co.uk with the property addresses, the date and time of your viewing, and the name of the person you dealt with if you have it.
Once I have this information, I will investigate and come back to you as soon as possible.
Kind regards, Neil
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