Trusted Agent profile · Walthamstow, Greater London

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Central Estates Walthamstow reviews

★★★★★ Great

553 reviews across 2 platforms

179 Hoe Street, Walthamstow, Greater London, E17 3AP

Part of Central Estates, see every office.

Central Estates's office in Walthamstow, Greater London, at 179 Hoe Street, is rated 4.4 out of 5 across 553 reviews on two platforms, including 551 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.4 / 5

551

Reviews on Google

This office

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5.0 / 5

2

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Central Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Walthamstow office, from every platform, shown as written. First names only.

5/5

Google

We just rent our house less than a month ago. Nancy was at the first appointment, she showed us the house, she was really friendly, she was not just trying to "sell" she was thinking about our future as a family renting a new house. After that, Manaan was there for the whole process, the information was very clear with him, he was really helpful and he supported us with all the questions.

Lourdes · 16 October 2025

5/5

Google

Manaan has been diligent and prompt, what an ambassador to have on the team. Very quick to responses, always aiming to satisfy his clients. Well done Manaan.

Amid · 13 February 2026

Agent replied · 13 April 2026

Hi Amid, thank you for your 5 star review! Neil

5/5

Google

A great service from Rich and his team. They saved the day when we had been struggling to sell previously. Our agent Katie, was efficient, helpful and calm, just what we needed to get the job done. Thankyou :)

Helen · 23 October 2025

Agent replied · 13 November 2025

Hi Helen, thanks for our 5 star review! I am glad we got the job done! Neil

5/5

Google

Having bought and sold our property through Central Estates, I cannot express enough praise for the exceptional service we've received at every stage. From the initial valuation by Richard to the viewing process led by Gillian and the rest of the team, it has been seamless throughout. The advice and expertise within the E17 market is simply outstanding, and what could have been a very stressful situation was handled seamlessly. A huge thank you to Katie, who diligently progressed the sale and managed my constant inquiries; you are truly a credit to the company. The work that estate agents undertake is often overlooked and undervalued, but when you choose Central, you'll instantly recognise the difference a top-tier agent can make!

Fergus · 20 April 2024

Agent replied · 19 June 2024

Dear Fergus, thank you ever so much for your 5 star review! It means so much when someone takes the time to give us such praise

5/5

Google

We have been with Central Estates agent for 8 months now and our experience has been great. Communication has been excellent throughout, and everything has been handled professionally and efficiently. Our property manager, Nancy, has been incredibly supportive from the start. She is always quick to respond to any queries. It is very reassuring to know she is our property manager. We've felt well looked after and would happily recommend them to others.

Tyler · 13 February 2026

Agent replied · 13 April 2026

Thank you for your kind words, we really appreciate your feedback. We’re delighted to hear you’ve had a great experience and that Nancy has been so supportive. I’ll be sure to pass this on to her. Kind regards, Neil

5/5

Google

The team at Central went above and beyond to secure a great price for our house, which sold very quickly after going on the market. I thought that the team were responsive, friendly, down to earth and great to deal with. Special shout-outs to Rich, who knows the market and local area inside and out, and provided us with lots of expert advice with our onward purchases beyond what he had to; rising star Abdullah; sales progressor Katie, who was patient and helpful; and also Harry and Elliot. Highly recommend choosing Central to sell your property!

Janine · 15 August 2026

5/5

Google

We sold our terraced house in Walthamstow with Central. It was a complicated chain but Neil and Katie managed the process brilliantly throughout. Having their guidance and support during the more stressful times was invaluable. Highly recommended

Mark · 23 October 2025

Agent replied · 13 November 2025

Hi Mark, thank you for your kind words, that was definitely a complicated sale :). I am really glad we got their in the end and wish you and the family all the best in your new home. Neil

5/5

Google

I've privately rented directly to Landlords for the past 9 years so was a little wary of using an estate agent due to bad experiences in the past. However, Central have been brilliant so far and we couldn't be happier. Nancy has been so responsive, friendly and kind in response to the requests we've made since moving in, and Manaan was extremely helpful to us while we were searching for a new place to call home.

Izzy · 20 May 2024

Agent replied · 19 June 2024

Hi Izzy, we are so glad we have exceeded expectation. We wish you all the best in your new home! Neil

1/5

Google

Manaan was rude and unprofessional. Couldn’t even make up his mind through his emails. First told us there was a deadline to send forms to rent a property at 9am but the agent that did the showing told us to ignore the deadline. When the day came Manaan emailed us at 10:30 asking us how was the property, which we replied saying yes we like it, to get a reply back saying “you missed the deadline but I can put down you liked the property” so I said yes if you can and Manaan said “you’ve missed the deadline there’s nothing I can do” It’s a shame because there’s so many good reviews on here, but we have had a bad experience. May be due to this individual. Couldn’t even professionally write an email when addressing a customer. No support to ask if there’s any other properties we liked. I felt discriminated against because I was pregnant and that may be why he didn’t want to help find us a property even though me and my husband earn well. Really disappointed in this agency, wouldn’t recommend unless you want an unpleasant service.

V · 1 March 2024

Agent replied · 22 March 2024

Good Afternoon, Thank you for the feedback within your review. I am very sorry you feel disappointed with your offer not being accepted, as we know it’s hard to find a property at this present time, especially in this competitive market. We are very thoughtful of current market conditions and how stressful it is to secure a property, this is why we have a very straightforward and clear process in place for people to make an offer. As per the pre-offer email you received on the day of your viewing, we clearly state which following day and time we would require the offer back by, to enable us to put this forward to the landlord with all other offers received. We would never advise anyone to disregard this specified time, as highlighted in the email you received, as it would be something outside of the offer process we currently have in place for all rental properties. As you stated, there are so many good reviews for our Lettings department, so yours is a very isolated experience. In addition, we have never and would never discriminate against any pregnant person, on the contrary, we have let properties to numerous expectant mothers/parents. I can only apologise that your offer couldn’t be considered, and we will continue to send you over any new properties that fit your requirements. If there is any other way we could be of assistance, please don’t hesitate to ask. Kind Regards, Neil

4/5

Google

Joe and Katie were both great in helping me buy through Central, and were clear and proactive in their approaches. Many thanks to you both! I did feel a bit pressured by someone else in the team to go with a ‘recommended’ mortgage broker which I refused, so this approach may be worth taking a look at. This was a small hindrance however and would still recommend Central for e17.

Sunil · 2 August 2024

Agent replied · 23 August 2024

Dear Sunil, thank you for your review and your feedback. We all wish you the best of luck in your new home! Neil

5/5

Google

First time I had to work with an estate agents and I can only say Central Estates are very professional in what they do (Sell Houses). they kept me informed at all times and made it a breeze to sell my property, they gave a realistic price to work from when they came to value the house and the sale went as smooth as could be, local knowledge was essential also to the sale. Very happy, Thank you so much to the Central team. Steve.

M · 23 October 2025

Agent replied · 13 November 2025

Hi Steve, thanks for taking the time to give us a review! BIG thanks from the team. Neil

5/5

Google

I use Central to rent my property out. Nancy is my property manager and she has been brilliant! She is friendly, approachable and has a great ‘can do’ attitude. She is always quick to respond and resolve any issues as soon as they arise. She’s an absolute star and a pleasure to deal with. I highly recommend that if you’re considering renting with Central - request Nancy as your property manager……you won’t be disappointed!

P · 8 March 2024

Agent replied · 19 June 2024

Hi, its so reassuring to read your comments, I am glad all went well. Neil

5/5

Google

Had a really smooth moving experience with Central Walthamstow - can’t fault them! My agent was Harry who was a great communicator and always prompt to reply to queries - he maintained good email and phone contact so I felt supported throughout the process. No issues along the way, would definitely recommend. Thanks to Katie as well for initially showing me round the property and being super helpful. Cheers, Maddy.

Madeleine · 20 May 2024

Agent replied · 19 June 2024

Hi Maddy, I am glad you are happy and I agree, Katie and Harry really do make the extra effort. Kind Regards Neil

5/5

Google

Central Estate Agents have provided us with a great service in relation to finding us new tenants, helping get the property ready for the tenants and dealing with any issues at the end of the tenancy. In particular, Manaan has gone above and beyond and made the whole process seamless and very easy on our end. We wouldn’t hesitate to recommend!

Sanand · 23 March 2026

Agent replied · 13 April 2026

Hi Sanand & Jemma, Thank you for your kind review. We’re delighted to hear you’ve had such a positive experience, and that Manaan was able to make the process smooth and stress-free for you. We really appreciate your recommendation. Kind regards, Neil

5/5

Google

Thanks to Shah and the team but especially to Katie for helping to sell my flat which had a very short lease. Sale was drawn out and extremely stressful but not through any fault on Central's side. Would recommend Central because they market properties really well, they are able to secure viewings quickly and you can speak to staff directly or via email. What happens next salewise depends on how good your solicitors/conveyancers are. Fortunately, I used a very good experienced conveyancer who understood the law so coupled with Central it was a winning combination. Top marks to Central. Thank you all.

Ann · 7 October 2023

Agent replied · 28 October 2023

Hi Ann, we are all so happy the sale went well, using a good conveyancer is definitely the key in these situations. I will congratulate Shah and Katie on exceeding expectation. Kind Regards Neil

5/5

Google

Big thanks to Manaan and Grace - they helped me find a place, secure it and guided me through the whole process seamlessly

Kai · 15 August 2026

1/5

Google

Helped us rent a flat. The communication and professionalism from Manaan was excellent. We currently are having a great experience with Manaan and the team. Initial review April 2023 Since this review I would not recommend renting through central estates. We have had a number of issue with the property which has made the last 2 months living here very difficult. These issues include damp and mould as well as rats and ants roaming within the property and destroying our personal belongings. Even worse is that when voicing our issues with the property there has been a very negative attitude towards us as tenants and questions being avoided when asking about damp and mould within the property before we moved in (March 23). As well as this there has been no courtesy apology for the current situation of rats freely roaming our kitchen and living room area while we have barricaded ourselves in the bedroom and are having to clean our flat every morning and evening in fear of catching something and becoming ill from the rats.

Kynan · 25 July 2023

Agent replied · 19 June 2024

Hi Kynan, thank you for your review, we always appreciate feedback, good or bad. From conversations with our property management team all inspections were completed in good time. Due to the fact you were not satisfied with the situation the landlord agreed to release you from the contract early. Neil

5/5

Google

After a poor experience with a more "hip" local agent we decided to go with Central. Difficult market conditions meant we needed an agent with the experience & expertise to make the most of all viewings (something the other agent didn't do). Central understood our position & promised only senior agents would manage our viewings, not only did they deliver on this promise we got 11 viewings in the first week, before our ad hit Rightmove! We received 2 offers & Central guided us through the process to what has just become a successful exchange of contracts. Huge thanks to Richard & his team!!

Dave · 25 May 2023

Agent replied · 24 June 2023

Thank you ever so much Dave for taking the time to review us. Neil and the team

5/5

Google

We have recently used Central to sell our Warner flat in Walthamstow and they have been fantastic. They estimated the price we would achieve for our property perfectly and secured a buyer for us incredibly quickly. Everyone we have dealt with has been organised and professional and I was particularly impressed with how proactive they were in following up to ensure everything was progressing. I couldn't recommend them highly enough.

Anna · 6 November 2025

Agent replied · 13 November 2025

Thank you for your lovely feedback! We’re delighted to hear you were happy with the service and that the sale went so smoothly. It was a pleasure helping you with your move! Neil

4/5

Google

We have been with Central Agency for almost three years and our experience has been quite alright. Two days ago, the property manager (Nancy Markou) came for an annual inspection and all I can say was that Nancy is a very positive and bubbly professional with an eye for a detail. We had a lovely chat, and she also explained to us all the questions we have had for her. If you have an enquiries regarding the property you are renting certainly Nancy is the best person to help you with. We were very happy with her visit.

Vennie · 19 February 2023

Agent replied

Dear Vennie, thank you for taking the time to review us and a special thank you from Nancy for the kind words. Neil

5/5

Google

Thank you Central Estates Walthamstow for your help with the purchase of my new home. My interactions with the Central team were professional, helpful and in particular during the initial search Richard took the time to assess my preferences and guided the property viewings accordingly. Thank you to Shah, Dean and Katie for the smooth progression to completion!

N · 17 June 2024

Agent replied · 23 August 2024

Thank you!

5/5

Google

Martyne Hatton is the manager of the property I've been renting for the past year. If I could give her 1000 stars, I would. She's super communicative, responds in the blink of an eye, always follows up to make sure any maintenance issues are fixed properly and on time, advocates for me, and is a wonderful go-between between myself and the owner of the property. She handles communication between myself and the property owner with ease and never seems flustered. She's even managed works project that affected four flats on our block, and tbh, I hardly noticed the works were happening because she kept things running so smoothly. I'm moving out for reasons unrelated to the property itself (which is lovely!), and one of the saddest parts about it is that I won't get to work with Martyne anymore. If you're reading this and you're her boss, give her a raise. Seriously.

T · 12 December 2022

Agent replied

WOW! Thank you for taking the time to write the above review. I agree with everything you have said about Martyne, she is great, and we are lucky to have her in the team. Kind Regards Neil

5/5

Google

I'm immensely lucky to have Nancy Markou as my agent of my house. She is a star. Very helpful, kind, polite and always quick to solve issues in my rented house. I really appreciate her responsiveness and flexibility. She always goes above and beyond to solve any issues. Thank you Nancy!!! You are irreplaceable!!!! Central do never let her go!!!! For the first time you have such professional lady. Thank you very much.

Joanna · 15 July 2023

Agent replied · 30 September 2023

I agree, Nancy is irreplaceable! Neil

5/5

Google

I've recently moved into a rental property through Central Estates and found the service of the agency to be excellent from start to finish. Thanks to property manager, Nancy Markou, the process was smooth and supportive. I'm really enjoying living in such a lovely property. Thanks Central team.

E · 9 April 2026

Agent replied · 13 April 2026

Thank you so much for your kind feedback, we really appreciate you taking the time to share your experience. We’re delighted to hear that your move-in process went smoothly and that you’re enjoying your new home. Nancy will be especially pleased to hear your comments, and we’ll be sure to pass them on. If there’s ever anything you need, please don’t hesitate to get in touch. Wishing you many happy moments in your new property! Neil

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Questions about Central Estates Walthamstow

How many reviews does Central Estates Walthamstow have?

Central Estates's Walthamstow office has 553 reviews across two platforms: 551 on Google, 2 on View Agents.

What is Central Estates Walthamstow's rating?

Central Estates Walthamstow is rated 4.4 out of 5 across all 553 reviews, and 4.4 out of 5 on Google from 551 reviews.

Has Central Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Central Estates, Walthamstow won Trusted Agent.

Where is Central Estates's Walthamstow office?

Central Estates Walthamstow, 179 Hoe Street, Walthamstow, Greater London, E17 3AP.

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