Trusted Agent profile · Waltham Forest

Kings Group Walthamstow reviews in Waltham Forest

4.3

★★★★★ Great

366 reviews across 3 platforms

248 Hoe Street, Walthamstow, E17 3AX, Waltham Forest, E17 3AX

Kings Group's office in Waltham Forest, at 248 Hoe Street, is rated 4.3 out of 5 across 366 reviews on three platforms, including 294 Google reviews rated 4.7.

Google logo

4.7 / 5

294

Reviews on Google

This office

Facebook logo

2.1 / 5

11

Reviews on Facebook

Business-wide

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Waltham Forest office, from every platform, shown as written. First names only.

5/5

Google

With Fays assistance, I was able to buy the house of my dreams. Her lovely manner and well informed answers to my questions, put me at ease and made for a pleasant experience

Paula · 25 October 2023

Agent replied · 24 October 2024

Hello Paula Thank you for your 5 star review. Great to hear your experience with our Walthamstow branch was so positive and that the purchase of your new home went as smooth as possible. We hope you enjoy settling in! Enjoy your new home, Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Had Daniel Wells as an agent, very insightful and helpful. Very happy with his service

James · 3 October 2024

Agent replied · 24 October 2024

Hello James Thank you for taking the time to leave your positive review. Your feedback is greatly appreciated. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Mubashar has been a delight to work with, going above and beyond with his service to help me and my partner find a home in Walthamstow! Finding a place isn’t easy but the process is always smoother with a good agent. Thanks a lot.

Sidra · 26 October 2019

5/5

Google

Joe and the wider team have been an absolute pleasure to work with. Professional, polite and they know their stuff inside and out- so I'd highly recommend!

David · 27 February 2024

Agent replied · 24 October 2024

Hello David Thank you for taking the time to leave your 5 star feedback. Great to hear your experience with our Hackney Office has been a positive one. Kind Regards All the team at Kings Group, Hackney

5/5

Google

Thank you kings group, AJ was a great help, very professional and quick to respond to all my questions and concerns I will definitely continue to work with him and this branch.

Jada · 25 October 2023

Agent replied · 24 October 2024

Hello Jada Thank you for your positive review, it is our pleasure working with you. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

We had a great experience with Daniel, he was very professional throughout, thank you!

- · 3 October 2024

Agent replied · 24 October 2024

Dear Client Thank you for taking the time to leave your positive review. Kind Regards All the team at Kings Group, Walthamstow

1/5

Trustpilot

I found working with Kings very slow

I found working with Kings very slow. I would regularly wait days for email responses and if I called I would always be told I'd get a call back which never came. I'd have to ring/email over 3 times each time to get contact. When I spoke to the manager about this he got quite defensive and told me they legally have over 10 days to get back to emails - what use is that?! I ended up buying the property through them because I loved it so much and had no choice but it turns out none of the heating works in here which they obviously were not aware of - or worse did but didn't say! Overall not a great experience at all

Jord · 12 April 2022

5/5

Google

Great experience dealing with Rohman and Deborah. Very quick and efficient in organising viewings!

Mick · 24 September 2024

Agent replied · 24 October 2024

Hello Mick Thank you so much for taking the time to leave your positive review. Your feedback is greatly appreciated. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Had a few viewings with Ali this week and he’s great! Super on it in understanding what we need and is delivering great properties, look forward to working more with him

Ben · 25 October 2023

Agent replied · 24 October 2024

Hello Ben Thank you for your 5 star review! It is great working with you on finding your new home. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

We purchased our first home via Kings Group with the help of Tremaine - we came from a process that had fallen through with another agency as we were not updated/informed properly, but kings keep the process nice and simple . Thanks

Mark · 25 October 2022

Agent replied · 24 October 2024

Hello Mark Thank you for your positive review. Thank you for choosing us to help you with your first property purchase! Thank you for being great clients to work with. Congratulations on your new home! Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

I had a fantastic time with rohman from King's over the past week, he was very punctual and polite, I am looking for future viewings with rohman from kings

DOMENIK · 11 November 2023

Agent replied · 10 November 2024

Hello Domenik Thank you for your lovely review. We look forward in continuing to work with you. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Raz was outstanding! He sold the house for my elderly parents and he made the experience so comfortable. We were constantly updated with the process from start to finish, making the sale much pleasant and comfortable. Highly recommended!

Yasmin · 25 October 2020

5/5

Google

I would highly recommend Kings Group Walthamstow. Their representative Alpay Aleksiev helped us find our property and provided excellent communication, feedback and service from start to finish. He was professional and friendly at all times and most importantly got us the house we wanted to buy! Absolute Star, Deserves a Raise.PositiveResponsiveness, Quality, Professionalism, Value

Tomko912 · 25 October 2020

Agent replied · 24 October 2024

Hello, Thank you for your very positive feedback! We love receiving such positive reviews and hope you are enjoying settling into your new home. Kind Regards All the team at Kings Group Walthamstow

1/5

Trustpilot

GUNS OF GLORY IS A SHAME OF GLORY

They have a game app called Guns of glory which is primarily to benefit the paying gamers only. The worst ever game app where they choke and throttle the non paying gamers who are playing it for rewards from other apps. I m playing it from Tagged and the games section is managed by fyber. This game just has really caused me so much of mental torture. The developers have restricted and limited the weak players to the kingdoms which have created just to be victims of paying gamers

Sharma · 19 November 2021

5/5

Google

Gabriel was the agent me and two other tenants directly worked with, he was extremely cooperative, helpful and friendly, making the experience easy and quick. The service provided by Hassam and Gabriel, both, was highly appreciated. :)

Anon · 25 October 2020

5/5

Google

Gabriel and team were very efficient and helpful when sorting out our tenancy. Gabriel was very professional and responsive, enabling the tenancy to be sorted out quickly and easily. Neil and Pav

Neil · 25 October 2021

1/5

Google

If I could give a 0 I would. I sold my house with Kings group and everything was perfect at the beginning. The manager at Kings was professional and showed that he actually cared. This was the case until I found a buyer for my property. We agreed on a price and then when I finally found a property to buy, they said that they didn't want to pay the asking price and tried to play a dirty game. I have my suspicion that the the agency had something to do with this. I was literally pushed to one side and the agency kept the buyer happy not taking in to consideration my feelings, wishes or preferences. I said that it was it unfair for the buyers to ask this of me especially after I had found my property and the branch manager said that the buyers can do what ever they feel is right. I didn't think his response was professional and I had a feeling I was being played by both . I could have wked away but I had already found my property and they knew it would have been difficult. I said there was no way I would accept this. In the end I got the estate agent that I was buying from involved and she suggested that the buyer should meet me half way. This is something mown estate agents could have done but instead they they took account the buyers personal situation and tried to make me feel guilty saying she had no more money and that she had to collect funds from family members etc. This was very unprofessional and they did not care about their own customers well being. No customer service what so ever. They finally showed their true colours as they found their buyer and I was casted to one side. The worst experience of my life. This was supposed to be a good experience as I was buying my new house and I wanted it to be a smooth process but everyone seemed to play dirty to get what they wanted. All I can say is Karma.

Eda · 25 October 2021

5/5

Google

I received great support from Lauren Scripps on my purchase, she was always available for queries and quick to respond, and very communicative with the seller and her solicitors on any questions we had. Thank you for making the process as smooth as possible during a pandemic!PositiveResponsiveness

Louisa · 25 October 2021

Agent replied · 24 October 2024

Hello Louisa Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait. Thank you for being a great client to work with. We wish you all the best in your new home! Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Outstanding experience when I visited this branch. Upon arrival, I was warmly greeted by Alpay, who instantly made me feel welcome. Excellent agent, he really knows what he's doing and gives reasonable suggestions. Very attentive, and a great listener. Would 100% recommend and visit again.PositiveQuality, Professionalism, Value

Amina · 25 October 2021

Agent replied · 24 October 2024

Hello Amina Thank you so much for your lovely review. I am pleased your experience with our Walthamstow branch was a pleasant one. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Great customer service received by Rohman. His communication with us has been great and he is going above and beyond to help us find out first home.

Bernard · 25 October 2023

Agent replied · 24 October 2024

Hello Bernard Thank you for your lovely review. We look forward to helping you find your dream home! Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Rohman from Kings Group was extremely attentive and helpful. He showed us around two places and provided all the necessary information to aid our decision.

Adithya · 29 November 2023

Agent replied · 24 October 2024

Hello Adithya Thank you for your 5 star . Great to hear your experience with our Walthamstow Office has been a positive one. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Kings groups amazing I finally found my home and that thanks to AJ Olayiwola a amazing sale negotiator very efficient and professional also funny use him

Arnelle · 25 October 2023

Agent replied · 24 October 2024

Hello Arnelle Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait. Kind Regards All the team at Kings Group, Walthamstow

1/5

Trustpilot

PLEASE AVIOD!!

PLEASE AVIOD!!! I REALLY WISH I CAN GIVE 0 STARS KINGS IS VERY BAD AS IN THE WORST PLACE EVER!! ALL FAMILIES AVOID ITS A TRAP THEY DON'T FIX ANYTHING AND ALWAYS READY TO EVICT YOU. THEY DO NOT CARE ABOUT THE TENANTS AND EXPECT RENT EVERY MONTH, THEY LEFT ME WITH NO HEATING AND GAS FOR 3 DAYS MY KIDS WAS SO COLD AND THEY NEVER APOLOGISE YOU HAVE TO CHASE THEM FOR EVERYTHING, AND THEY ALSO HAVE THERE INSPECTIONS LIKE EVERY OTHER MONTH TO BE NOSEY THEY DON'T FIX EVERYTHING THATS REPORTED DOESN'T GET FIXED AND HAS TO BE CHASED 24/7 WITH NO CALL BACK. REMEMBER TO ALWAYS EMAIL TO HAVE EVIDENCE THEY WILL ALSO TRY TO STEAL YOUR DEPOSIT AND SAY DAMAGES !! THE PROPERTY WILL NEVER BE YOUR HOME. DON'T PUT YOURSELF IN THIS STRESS ITS NOT WROTH IT, IT WILL CAUSE YOU MENTAL HEALTH ISSUES AND WHAT I NOTICED IS THAT THEY DON'T HAVE LANDLORDS THE COMPANY OWN THERE PROPERTIES THATS WHY IF YOU DRIVE DOWN A ROAD YOU WILL SEE THERE SIGNS EVERYWHERE. ALL THEY WANT IS THERE MONEY PLEASE AVOID !! AND EVERYONE THAT IS GIVING 5 STAR REVIEWS WORKS FOR THEM DON'T BE TRICKED !

Elizabeth · 9 April 2021

1/5

Google

Absolutely the worst of the worst. Pictures advertised of property looked to be from many years ago. Was told later that pictures were provided by seller and no one from branch had actually gone to see the property prior to advertising and taking booking. Not apologetic in the least.NegativeQuality

S · 25 October 2020

Agent replied · 24 October 2024

Dear Client, We are sorry that you feel this way after your experience us. It is my understanding that you viewed a tenanted property on an open day. Unfortunately we were given very limited photos and were only given availability of 1 day from the seller in order to show clients around the property. Whilst we were able to sell this property we are sorry you missed out and can only apologise that you felt you did not receive excellent customer service on the day which is something we strive for. . We thank you for your feedback and hope in the future we are able to provide a better service for you. Kind Regards Sales Director

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