Kings Group Walthamstow reviews in Waltham Forest

★★★★★ 5/5

Google

I bought a flat in Leyton with the help of Lauren Scripps, she was always incredibly helpful and quick to respond which made the process so much easier. Thanks for you all your help!

Charlie · 10 January 2023

★★★★★ 5/5

Google

Lovely working with Fay, she made buying my first home a very delightful experience. Kept me updated regularly and was very professional. Definitely recommend

Jamilah · 25 October 2023

★★★★★ 1/5

Trustpilot

Kings Group cannot be trusted by…

Kings Group cannot be trusted by Landlords period!!As a landlord I had so many issues with Kings too long to write here, some were quite shocking! I wrote a lot of complaints letter to the Chairman and tried to speak with senior management without any progress whatsoever. I have let my property out myself since 10 years ago last 3 myself I had to do contract deposit everything myself, had no issues whatsoever. Money I wasted on Kings wish I never did. Had tenants in whilst with Kings with rent guarantee but never managed to get a penny back when tenant stop paying rent and rent guarantee is a scam too. Items stolen and damaged in my property Kings could not claim a penny back also when I went back I found out other items missing from check in inventory as well which was not claimed for too. They have no idea how to manage a property I could do a much better job doing it myself. I wish they listed to all my complaints for years but no effort made to improve. I guess only thing is they good at is they are cheap but I doubt others who are lot more expensive would have done a better job, looks like poor service is standard with these agencies. I would like a response from Kings to see if they changed in the last 3 years?

Erdal · 13 October 2020

★★★★★ 1/5

Trustpilot

Kings Group cannot be trusted by…

Kings Group cannot be trusted by Landlords period!! As a landlord I had so many issues with Kings too long to write here, some were quite shocking! I wrote a lot of complaints letter to the Chairman and tried to speak with senior management without any progress whatsoever. I have let my property out myself since 10 years ago last 3 myself I had to do contract deposit everything myself, had no issues whatsoever. Money I wasted on Kings wish I never did. Had tenants in whilst with Kings with rent guarantee but never managed to get a penny back when tenant stop paying rent and rent guarantee is a scam too. Items stolen and damaged in my property Kings could not claim a penny back also when I went back I found out other items missing from check in inventory as well which was not claimed for too. They have no idea how to manage a property I could do a much better job doing it myself. I wish they listed to all my complaints for years but no effort made to improve. I guess only thing is they good at is they are cheap but I doubt others who are lot more expensive would have done a better job, looks like poor service is standard with these agencies. I would like a response from Kings to see if they changed in the last 3 years?

Ed · 13 October 2020

★★★★★ 1/5

Trustpilot

Had a terrible landlord and they let…

Had a terrible landlord and they let them get away with it and even tried to discourage us from getting our deposit back by going to the tenant deposit scheme even though the landlord was falsely claiming that we had damaged the property without proof! It seems to be all about getting you to sign the contract and getting paid. The agent nor the landlord didn't even know that what items were in the garden at the property. There seems to be quite a bit of staff turnover too so clearly it's not a good experience for employees either! If only they would vet their landlords even half as thoroughly as they do their tenants...

Ann · 24 July 2020

★★★★★ 5/5

Google

Had a viewing with Ali Uzun. He was very polite and knowledgeable. Looking forward to buying a few flats from him

Jakub · 25 October 2023

★★★★★ 1/5

Trustpilot

The worst possible agency ever

The worst possible agency ever. Whatever could be wrong was wrong. Ceiling collapsed on my child, they didn't help, say sorry anything. They wanted money for demaged property didn't get it. I was studying postgraduate, Data Analytics degree, didn't have a time to deal with this properly till later. Ceiling collapsed in the garden, the same. I have complained about electricity problem downstairs, didn't fix anything for 3 years. Luckily DPS exists, I got my money. Whoever speak with me I say: Don't do that! Love your life? Don't ruin itself with this company. I am Data Scientist and if I would deal with the data as bad as they deal with properties my business would be bankrupt within weeks.

Marta · 3 December 2019

★★★★★ 5/5

Google

From the first day that lee contacted me right through to this day, he has been professional, organised and extremely helpful, his attention to our needs were second to none, living in another country it’s hard enough trying to rent your property, lee has been amazing! Would definitely recommend renting your property through kings and especially lee! Thank you lee you completely helped us through a stress free process! Much appreciate everything you have done for us, Leni and Paris

OiOi · 12 November 2019

★★★★★ 5/5

Google

From the first day that lee contacted me right through to this day, he has been professional, organised and extremely helpful, his attention to our needs were second to none, living in another country it’s hard enough trying to rent your property, lee has been amazing! Would definitely recommend renting your property through kings and especially lee! Thank you lee you completely helped us through a stress free process! Much appreciate everything you have done for us, Leni and Paris

P · 26 October 2019

★★★★★ 1/5

Google

A warning of how Kings do business- They tell 2 separate people that their offer has been accepted on the same house and play them off against each other right until the end. We found this out when we knocked on the door of 'our' house to find the new owners moving in that day. We have spent time and money over the last 3 months getting a survey, liaising with builders etc and were excitedly waiting to complete, with Kings assuring us that any delays were to do with probate as the house was empty. Kings then contacted us to say that a previous viewer had come back with a higher offer and did we want to increase ours. We thought this was a lie, as it was over 3 months since our offer had been accepted, and declined to raise our offer. Kings then told us that the vendor wanted to start again with the new offer yet the very next day we walked past the house and saw the windows open which was when we discovered the truth. Kings had been keeping us as a reserve. They were also ready to pull the rug from under the other buyers if we were willing to increase our offer at the last minute. Beware if you use these agents. I have given them 1 star as you have to give a star rating in order to leave the review.

Amy · 26 October 2019

★★★★★ 5/5

Google

I am a long-standing customer of King's Group and I enjoy working with them. Jade, the Lettings manager, is a great addition to the team. I recently had a very positive experience with her finding us new tenants. I hope the standard of their service remains this high.

Emmanuela · 26 October 2019

★★★★★ 1/5

Facebook

INCOMPETENT - the are a disaster. They get everything wrong and no one cares. One of our tenants left not to work with them. We were silly and continued for another year with different tenants. We had a "all included" contract with them, the best they are supposed to offer. They got all the check out wrong, the check in wrong, we couldn't claim any deposit from the previous person because of them, the professional cleaning was a joke and had to do it twice (we paid), they lost the keys, tenants ended up in a hotel, during the tenancy they asked us to pay the same thing multiple times and chased saying we hadn't paid, never did the quarterly check ups that they are supposed to do, never passed any requests from the tenants to us, they lost the deposit when the tenancy ended... and none of them care. They are flippant and couldn't care less about customer service. I'd be ashamed to work somewhere like this.

Laura · 30 August 2019

★★★★★ 5/5

Google

From a buyer's perspective, they work very quickly. Ismael quickly got back to me on any queries I had about the property and kept me notified during every step, which made me feel well looked after.PositiveResponsiveness, Quality, Professionalism, Value

A · 25 October 2021

★★★★★ 5/5

Google

Really pleased with my buying experience with the Kings Group Walthamstow. I'm really happy with Tremaine Saunders and Lauren Scripps' professionalism and friendliness as it helps in such an important purchase.

Sonia · 25 October 2022

★★★★★ 5/5

Google

Berkan at Kings Group has been incredibly helpful and informative when helping with my property search

Nicholas · 25 May 2025

★★★★★ 5/5

Google

Kashif was extremely pleasant, attentive, efficient, polite and helpful. I would highly recommend his services. He also has the customer's best interests at heart and made me feel very comfortable.

Angelina · 26 October 2019

★★★★★ 5/5

Google

Kings group have been a good help in my property search .I would like to personally thank Carlita Ephraim👍👍👍 She provided great service for me. Thank you ! …

Huang · 11 January 2020

★★★★★ 1/5

Facebook

If you're ever in the position where your agent attempts to sell your house to an un-mortgageable buyer and no one notices until after you have exchanged contracts (on both sides of your chain), you're then involved in months worth of legal issues, King Group WILL try to charge you their commission.. Change your contract wording to state commission becomes payable upon completion, not on exchange of contracts. Even though my contract was amended to state 'no sale, no fee' they are still perusing their fee. I have now had to instruct a solicitor to try and uphold our contract. Formal complaints have been submitted, complaints will also be submitted to The Property Ombudsman and the National Association of Estate Agents.

Lisa · 10 April 2018

★★★★★ 5/5

Google

Very helpful and great service. They really understood what I was looking for and used their market and area knowledge to open up options to me that I didn’t know I had. They were very kindly able to work around my busy schedule and arrange both viewings and a meeting with their mortgage advisor to suit me. All staff that I met with were professional, friendly and able to answer all of my many many questions! Thoroughly recommend.

KVLW · 26 October 2018

★★★★★ 5/5

Google

Raz from the Walthamstow branch was extremely helpful when I was on the market for a 3 bed in the area. Helped me and the Mrs with the process along the way, would highly recommend if you’re looking to buy in the Walthamstow area!

Mohammed · 26 October 2019

★★★★★ 5/5

Google

Very professional and easy to work with. Offers were made within a few weeks and Mercedes was lovely to work with and kept me informed throughout. Would definitely recommend.

Krystal · 26 October 2018

★★★★★ 5/5

Google

Brilliant service. Justin went out of his way to ensure a successful purchase of a property which had endless hurdles. Would always recommend as they exceeded all expectations.

London · 26 October 2018

★★★★★ 1/5

Google

My viewing was cancelled 15 min before after travelling for 1h with the excuse that some electrical works were being done at the property (not an emergency so they knew in advance). Asked to reschedule and after a week still waiting to hear back.

Xavier · 25 October 2023

★★★★★ 5/5

Trustpilot

Great experience at kings Chestnut

Great experience at kings Chestnut. Especially Sam very professional, dealt with problems immediately. Thank you.

Barry · 1 November 2021