5/5
GoogleIncredible service from Sophie. She dealt with our constant phone calls and got us in to our rented flat very quickly with no hassle.
Trusted Agent profile · Walsall
Verified
Newton Fallowell Walsall reviews
★★★★★
128 reviews across 1 platform
200 High Street, Walsall, WS3 3LA
Part of Newton Fallowell, see every office.
Newton Fallowell's office in Walsall, at 200 High Street, is rated 3.8 out of 5 across 128 reviews on 1 platform, including 128 Google reviews rated 3.8.
Reviews
Every review we hold for the Walsall office, from every platform, shown as written. First names only.
Google1/5
GoogleIt's been year and half I'm living here in this property i have many problems such as heating garden bathroom I get in touch with them but they dont respond and sort things out for me my heating has gone but no 1 came to sort it out me and my family are sitting in the cold my boys are not feeling well from my point off view I suggest to everyone that don't get a property from this estate agent coz they are not doing a great
1/5
GoogleThe award for most unprofessional place in Walsall should be granted to this agency hands down. Me and my girlfriend has met with agent named Bradley at the property to let. We liked it, so we asked about the fees and other payments. He told us that that all fees are 90pound per person moving in and there is also a 1.5 month's rent deposit with the guarantor and that is it. So we asked every possible question about who can be our guarantor. In response we heard that he/she must earn 12k a year and that's it. Few hours later we went to the office to seal the deal. How supprised we were, when we saw all the calculations of the first payment. On the top of fees that we were aware, there also came a guarantor fee of another 90£, 65£ of admissions fee thats all came to over 1.8k!!£. If that's not enough it turned out that the guarantor needs to be home owner. We have driven 2 hours hoping that the house we liked is ours, because we believed some under informated wanna be agent. I can easily believe all of the negative feedback posted here. Avoid!
5/5
GoogleBeautiful property, first time renting and they made it fair; first come, first serve and provided excellent customer service all the way through; looking forward to moving in. … More
1/5
GoogleThey are asking for a guarantor when your annual income is over 100k per year, is that a joke? How come a house for £1400 need a guarantor when my family income is £100k??
1/5
GoogleTerrible service. Rented one of their properties and was without a boiler for months during winter. Wouldn't give me the direct number for the owner when they failed to do anything a out it. DO NOT use this company.
Agent replied · 31 December 2024
Hi , thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your our service, however we are unable to place you in a property of ours. Please could you get in touch with us directly on 01922 711444 so we can find out some details and discuss this with you further. Thank you Ailsa Rowe
1/5
GoogleThis company is useless we currently rent a property with them we have needed jobs doing now for the last year and still nothing has been done. Keep telling us it's being sorted. Company's like this should be shut down
Agent replied · 31 December 2024
Hello Sean. I am sorry to hear you are experiencing difficulty with Goodchilds Estate Agents. I am more than happy to help but cannot seem to link you to any of the properties managed here at the Bloxwich Branch. Are you able to please call me on 01922 711444 (option 2) and I will be able to assist you in resolving your repairs with the branch that manage your property. Look forward to hearing from you - Katie Rowe
5/5
GooglePolite , friendly staff giving a professional service. Always available to answer questions and give advice. Kept informed through text, email and telephone calls throughout the whole process of selling a property.
Agent replied · 31 December 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
1/5
GoogleI had the displeasure of dealing with a lady called Anisa who was rude and arrogant. I have never been treated in such an unprofessional manner.
1/5
GoogleConsistently gave wrong information to both us as buyers and also to our sellers. This caused undue stress and problems. Maybe better staff training would prove more beneficial 😢 …
Agent replied · 31 December 2024
Thank you for your review Rebecca. We are extremely sorry to hear that your experience with Goodchilds was not as expected. We are always looking for ways to improve our service; I would appreciate it if you could contact me at the office on either 01922 711444 or email me on k.rowe@goodchilds-uk.com to discuss your experience and we will investigate this further. Thank you, Katie Rowe
1/5
GoogleTried to view a property today. Up from London promised a call back with no response. When I chased them up I was told by a rude little girl 'oh we have been there already today we wont come out again' 1) very rude 2) great service to the landlord 3) avoid at all costs!
1/5
GoogleAlex really very rude not happy with service
Agent replied · 31 December 2024
Hello, We're sorry to hear you're not happy with the service. If you able to please confirm further details in relation to your review by calling me on 01922 711444, I will ensure we will get this looked into for you. Regards Katie
1/5
GoogleShould be out of business asking a 42 year old plumber that's worked my whole life for a garentor in willenhall area or 12 months up front which worked out at £8400 DONT GO NEAR THIS PLACE shocking astate agency
1/5
GoogleI will not recommend goodchilds to anybody due to the bad experience l had with them in regarding to my deposit.Some of them are very rude even though I never missed my rent payments, they were very harsh and rude anytime l try to get my deposit back.
5/5
GoogleFirst class service right from the very first appraisal meeting right up until completion. Wouldn't hesitate to use again & will recommend to anyone looking to sell.
Agent replied · 31 December 2024
Hi Lee, it is nice to here you had such an experience with our team. Hope to see you soon!
1/5
GoogleDon't get in touch useless
Agent replied · 31 December 2024
Hello Jean, We're sorry to hear you're not happy with the service. If you able to please confirm further details in relation to your review by calling me on 01922 711444, I will ensure we will get this looked into for you. Regards Katie
5/5
GoogleIf I would like to buy another house I will use the same estate 110% Easy deal with :) Thanks for all
Agent replied · 31 December 2024
Krzysztof , we are glad we could help!
4/5
GoogleAll staffs are very welcoming and accommodating.
1/5
GoogleThey don't deserve even 1 star. They lie about admin fees. On the viewing Bradley told us it is just 180, when we arrived at agency they asked for 175 more!!! Then Bradley also misinformed us about guarantor criteria as well! Stay out or you will be unpleasantly surprised!!!
4/5
GoogleVery good would recommend and use again
Agent replied · 31 December 2024
Thank you Cecilia
5/5
GoogleGreat service
5/5
GoogleRating only, no written review.
1/5
GoogleNeed to rethink customer services
Agent replied · 31 December 2024
Hi Emma Evans, we regret to hear that you are displeased with your recent experience with us.
5/5
GoogleHelpful staff and very friendly
Agent replied · 31 December 2024
We appreciate your positive review about your recent experience with us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Newton Fallowell Walsall
How many reviews does Newton Fallowell Walsall have?
Newton Fallowell's Walsall office has 128 reviews across 1 platform: 128 on Google.
What is Newton Fallowell Walsall's rating?
Newton Fallowell Walsall is rated 3.8 out of 5 across all 128 reviews, and 3.8 out of 5 on Google from 128 reviews.
Where is Newton Fallowell's Walsall office?
Newton Fallowell Walsall, 200 High Street, Walsall, WS3 3LA.
