Trusted Agent profile · Walsall · West Midlands

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Bairstow Eves Walsall reviews

4.5

★★★★★ Excellent

918 reviews across 2 platforms

130 Lichfield Street, Walsall, West Midlands, WS1 1SY

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Bairstow Eves's office in Walsall, West Midlands, at 130 Lichfield Street, is rated 4.5 out of 5 across 918 reviews on two platforms, including 851 Google reviews rated 4.5.

Google logo

4.5 / 5

851

Reviews on Google

This office

Feefo logo

4.2 / 5

67

Reviews on Feefo

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Walsall office, from every platform, shown as written. First names only.

5/5

Google

Big thank you to the team at walsall bairstow eves sales for all your outstanding help and support with selling my house. Would highly recommend

Tom · 27 August 2023

Agent replied · 25 November 2023

Thank you for your brilliant 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Myself and my wife have been over the moon with the high standard of service and help always on hand from the team. We would not hesitate in using again to sell and buy and will br recommendingPositiveProfessionalism

Upul · 6 June 2022

Agent replied · 5 June 2024

Thank you for your outstanding 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service, very helpful and quick response time to any questions that we needed answering. Definitely made selling house easier. Thank you to all the staff.

Clare · 28 July 2023

Agent replied · 25 November 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

The whole of the team at the Walsall branch were brilliant from start to finish, excellent communication and assisted every step of the way towards a stress free sale! Highly recommend!

Alex · 28 February 2023

Agent replied · 25 November 2023

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

4/5

Google

Thank you very much, Meg for your wonderful help, service and professionalism

Danuta · 31 May 2024

Agent replied · 5 June 2024

Hi Danuta, thank you for your kind words about Meg's help and professionalism. We are delighted to hear about your positive experience with us. If you need any further assistance, feel free to reach out to us. Kind regards, Lucy.

5/5

Google

Perfect service. Helpful staff such as Stacey and Naomi, they cover each other well when one is on holiday, there's also another point of contact. And also they are always on hand to help chase solicitor or seller side during the conveyancing process. Highly recommended.

Sairon884 · 14 March 2021

Agent replied

Thank you for the brilliant recommendation and 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Complete scam - do not trust. We lost £500 today through a clever scheme where they take a "deposit" with no terms and conditions, no receipt and it's all rushed through with a style of customer service that reminds me of a 1980's car salesman. Absolutely shocking. Taking further action.

Stephen · 29 July 2019

Agent replied

Hi Stephen, Thank you for taking the time to leave this feedback. I am saddened to see that you have been less that satisfied with the service you have received from Bairstow Eves. In order for us to look into this further, could you please provide more details, including the property address to customercare@countrywide.co.uk. Many thanks, Regan.

5/5

Google

Amazing service from Stacey, she is a true professional. For us as first time buyers, she made the process seamless and any questions we had were never too much for her. Would recommend 1000% thank you again Stacey! Kieron & Reide

Reide · 25 November 2021

Agent replied

Thank you for your amazing recommendation and 5* review and kind comments. Best wishes, Lucy, Customer Relations.

5/5

Google

I think the team there are extremely helpful and friendly. My and my partner are very grateful for Louisa and the help and support she has provided for us. Couldn’t recommend more highly.

Joshua · 25 November 2022

Agent replied · 25 November 2023

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Louisa and Abigail have been so helpful and engaging with the work that they did in leasing out our property. Unfortunately our changed circumstances meant that we had to sell the property instead but they both continued to be helpful and supportive. Absolutely recommended!

Lizz · 24 April 2021

Agent replied

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Thanks to the amazing Sarah Collins with her wonderful customer service skills. She has helped me to find good offers for my mortgage I am very happy with the service she has given me.PositiveResponsiveness, Quality, Professionalism, Value

S · 9 June 2022

Agent replied · 8 June 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

had a phone call with katy on Friday about renting a property in walsall, she was very polite and professional, she listened to the requirements we are after in a house.

Robert · 29 January 2023

Agent replied · 25 November 2023

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Staff were first class always on hand to assist. They sold my property within a day and found me one to purchase very quickly. Sarah, Naomi and Stacey are a credit to the branch.PositiveResponsiveness, Quality, Professionalism, Value

V · 6 June 2022

Agent replied · 5 June 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Have been dealing with Sarah Collins on the recommendation from a friend. She has given us a fantastic service from start to finish and has helped complete our remortgage as quickly and efficiently as possible will definitely recommend her services.PositiveResponsiveness, Quality, Professionalism, Value

Jessica · 28 June 2021

Agent replied · 27 June 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

Amazing workers, helped me finding somewhere to rent. Meg and Kylie helped a lot, they are fab.

Abigail · 6 February 2024

Agent replied · 5 June 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

First class service from start to end from the girls and would highly recommend to anyone buying or selling as they go above and beyond! Huge thank you

Carl · 29 April 2023

Agent replied · 25 November 2023

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

4/5

Feefo

Kate is very friendly and informative

Trusted · 11 October 2023

5/5

Google

Helped my uncle recently find a new home, the staff were extremely well manner and professional, went above and beyond for us and we are extremely grateful, I would recommend this letting agent when looking for a new home is the misson for anyone

Carlon · 30 March 2021

Agent replied

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Great Estate Agent to deal with. Fantastic team very helpful and good communication. Highly recommended

Avinash · 7 March 2024

Agent replied · 5 June 2024

Many thanks Avinash Kulara for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Thankyou to Meg who helped us rent our new home. She’s been super helpful and friendly and we got a little welcome gift when we picked up the keys ☺️

Stacey · 29 January 2023

Agent replied · 25 November 2023

Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Sarah Collins arranged a mortgage, a solicitor and insurance for us which we were very happy with. She is very professional and friendly, she made the whole process so easy. She was very responsive and we would highly recommend her services.PositiveResponsiveness, Professionalism

Kelly · 27 June 2021

Agent replied · 26 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

After months of renovating my house that I had newly brought (buy to let) I had almost every letting agent out in Walsall to see the property. It wasn't untill it met the lovely,trustworthy and professional Harjinder when I descided bairstow eves as my agent of choise. after the property had been on the market for one day joe gave me a call to inform me of a prospective tenant he has who viewed the property that day. That fantastic tenant has now moved in. The service I have received has been second to non the whole team from Harjinder for putting the house on the market,joe for making the move in process as smooth as possible, and Laura and Kiran for always been helpful when calling the office.

Madeline · 29 July 2019

5/5

Google

Barristow eves walsall works incredibly hard to get you the property you want and need. There quick at returning calls and are always happy to see you. The welcoming faces at barristow eves just makes it all that much better when your under a stressful situation. This includes making calls to France just to speak to your dad. They have made things so simple and easy for our move and I can not thank them enough. The names of everyone who has worked there busts off are Kiran Aujla, Laura Trawford, harjinder kang and Joe Fletcher for making all those international calls. Oh and I can't forget the baby faced George Thank you all so much!! Alice Walters

Alice · 29 July 2019

1/5

Google

I rented a property with this estate agent and to get things done while I was living at the property was a nightmare I had to move out way before the tenancy was up because my daughter had asthma. So my tenancy was up in August I handed in the keys early july and asked whenever anyone is going back to the property I will like to be there. No one contacted me. I called up five times about my deposit was told they will sort it out and get back to me still nothing. I called back one last time and asked to speak to the manager I was told the manager was on the phone, so I explained my situation only to be told that the manager can't do nothing about me getting my deposit back I need to phone the deposit team or whoever. I was then giving a number to call them then he slammed the phone down and that's it. I will never use this estate agent and or even ever rent a property again. No communication no team work and no one cares as I can see.

Kim · 29 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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