Trusted Agent profile · Walsall · West Midlands
Verified
★★★★★
918 reviews across 2 platforms
130 Lichfield Street, Walsall, West Midlands, WS1 1SY
Part of Bairstow Eves, see every office.
Bairstow Eves's office in Walsall, West Midlands, at 130 Lichfield Street, is rated 4.5 out of 5 across 918 reviews on two platforms, including 851 Google reviews rated 4.5.
Every review we hold for the Walsall office, from every platform, shown as written. First names only.
5/5
GoogleJust wanted to say fantastic experience with the Walsall branch! Stacey did a fantastic job in helping us purchase our house. We are all set for our key collection tomorrow and are excited as first time buyers. Would definitely recommend their services!
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleCorey from countrywide has been a great help managing and supporting our property- especially with our gas cooker repair!
Many thanks for your great 5* review Sami. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service from start to finish and used the mortgage services and conveyance made it so easy for us. Thanks,to all the team youce been amazing
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleI would like to thank this amazing lady sarah collins she as turned our lives around she is one hell of a lady so friendly and caring and helpful i would recommend her to everyone. Thank you for changing our lives for the best xxPositiveProfessionalism
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleThis is the worst company I have ever dealt with. Let me and my family a property without heating and hot water and had to pay about £550 for admin fees. Called several times within a period of three weeks for repairs, but no action was taken until we had to quit the property, I find them dodgy.
Hi, I'm sorry to hear about this. I know that you have already left the property but if you can contact us with some more details as I would like to see why this happened - You can contact me on customercare@countrywide.co.uk. Many thanks, Amber
5/5
GoogleVery happy with the service from Preet. She was very helpful and made the process of buying a property very simple.
Sushant Hans many thanks for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExtremely helpful. This is the third time I have used Bairstow Eves and have always found them professional from first meeting through the process of selling and buying right to the completion of a sale. Will definitely be using them again.
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely outstanding service by Louisa, from start to finish Louisa dealt with our property rental process so professionally and smoothly. We can’t rate her enough, and are aiming to to continue using Louisa for our other properties too 👍🏼 …
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleAbsolute stars.did as they said. Even. When we had issues nothing was too much trouble.i would highly recommend birstow eves.
Beano thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
GoogleNever tend to answer the phone, continually going to answer phone. The company has very short staff, not good
Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have Amber. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe team at Bairstow Eves were superb throughout the process. Their knowledge of the market, support, advice and professionalism were exceptional. Thank you.
Many thanks for your excellent 5* review nicyshep! Best wishes, Lucy, Customer Relations.
5/5
GoogleJust like to say a huge thank you to the team at bairstow eves walsall, i was dealt with siobhan and sammy down at the branch siobhan handled everything quickly with good precise information Any queries i had they were happy to help siobhan completed the move-in really quick which i was really happy about 😀
Many thanks for the 5* review and recommendation, I will of course ensure your kind words are passed on to our dedicated team. Best wishes, Lucy
1/5
GoogleNot sure how you are getting these awards. I have called now in total for 3 properties over last few months. Where I am a promised a call back in 10 mins, or after the vendor confirms or shortly and guess what no one calls me back. So isoNegativeResponsiveness, Professionalism
Hi Tausif, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
5/5
GoogleGreat service from the whole team and Preet who assisted us. Very happy selling through this agent. Definitely recommend.
Many thanks Julie Edwards for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleJust want to say a big 'thank you' to the team at the Walsall branch, they were very helpful and efficient during the process of selling my house, I would recommend to anyone who has a property to sell.
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleSuch a positive experience with dealing with the sale of my house. Sarah, Naomi and Stacey have all been so helpful at every step of the process! Highly recommended team!
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GooglePositive experience from the start to the end. Very polite and supportive throughout all whole experience. A great service provided.
Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.
5/5
GoogleThe ladies are always very helpful and welcoming throughout and can't do enough for you wish has made the process of selling easy. The team are a real credit to the company
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmazing service, Joe is Gold!
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleFirst class 5 star from start to finish. We expected much longer in selling our house, bug with the first class support and publishing we had offers within days of it being on the market. Thank you all.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this great 5* review and your kind words. Kind regards, Lucy, Customer Relations.
5/5
GoogleThis is the second time I have used Bairstow Eves Walsall and I can honestly say that the service I have received right from Kate's valuation, through to the sales team, and finally Stacey, has been exceptional. On both occasions the sale has gone through with the minimal of fuss. Thank you once again.
Thank you for your 5* review and wonderful words! Best wishes, Scott
1/5
GoogleCalled many times over the last few days! No answer left a couple VM not heard back. Would not want to sell my property eith bairstow eves!
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleBrilliant staff, very professional and knowledgeable. They kept us informed throughout the whole process and were easy to contact when we had questions. Would recommend using the in house services as the online portal made everything easier.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleExtremely Friendly Staff, very accommodating to our, me and my partners, needs as first time buyers. Stacey and Ash went out of there way to give us the time and information we needed to make an informed decision. Would highly recommend.
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