Trusted Agent profile · Walsall · West Midlands

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Bairstow Eves Walsall reviews

4.5

★★★★★ Excellent

918 reviews across 2 platforms

130 Lichfield Street, Walsall, West Midlands, WS1 1SY

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Bairstow Eves's office in Walsall, West Midlands, at 130 Lichfield Street, is rated 4.5 out of 5 across 918 reviews on two platforms, including 851 Google reviews rated 4.5.

Google logo

4.5 / 5

851

Reviews on Google

This office

Feefo logo

4.2 / 5

67

Reviews on Feefo

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Walsall office, from every platform, shown as written. First names only.

5/5

Google

The Walsall staff at Bairstow Eves sold my property which had been on the market with several agents they were amazing and extremely professional fast and efficient. I would highly recommend as they ensured the sale went through quickly and kept me updated all the way through. Thanks ladies an excellent job very well done!PositiveResponsiveness, Quality, Professionalism, Value

Jay · 6 June 2021

Agent replied · 5 June 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

We were extremely happy with the personal service provided by Stacey and Naomi ,through a very difficult ,long and drawn out sale . Without Stacey going above and beyond ,we wouldn’t be in our new house today and we are eternally grateful. We highly recommend them .

Sophie · 25 November 2022

Agent replied · 25 November 2023

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Katie lawley was so helpful when trying to rent a property. Sent over all the necessary documents and was able to contact me around my busy schedule to be able to get the property I’m living in now. Definitely would rent from Bairstow eves for future again.

Adrienne · 25 November 2022

Agent replied · 25 November 2023

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Really pleased with the support I’ve had from the girls at the office when they helped me rent my house out, Meg, Kylie and Louisa have all been fantastic Many thanks

Louise · 6 February 2024

Agent replied · 5 June 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

From the start to the finish the team at bairstow eves Walsall have been excellent in selling my home of 45 years. They found d me the best buyer and the best price would highly recommend using such a friendly professional team of people

Diane · 28 February 2023

Agent replied · 25 November 2023

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Fantastic service from Sarah Collins when we were remortgaging - she searched through all options- showing us all different rates, duration, fees etc, so we could make an informed choice, saving us £££. Fast turn around - friendly, outgoing, easily approachable. Obviously, speed of completion depends upon the company you are remortgaging with. Want a remortgage ? - go see Sarah !!

Eddie · 26 November 2019

Agent replied

Thank you for taking the time to leave us this excellent review, it's great to see that the Bairstow Eves team were once again able to provide their proven, 5* service! Best wishes, Lucy.

5/5

Google

Sarah Collins my mortgage advisor has been brilliant - thank you so so much for all of your help, you have really been such a huge help with not only finding us a good deal but also chasing things for us and making all the jargon make sense to first time buyers with no idea what to do! You are brilliant :)

Holly · 4 August 2019

Agent replied

Thank you for your glowing 5*'s and kind words! I will of course make sure your wonderful review is forwarded to our local team. Best wishes, Scott

5/5

Google

Excellent Agency , frendly staff , Joe is the best ! 😊 …

Roxana · 26 November 2019

Agent replied

Thank you Roxana, best wishes, Mark

5/5

Google

An amazing team at Bairstow eves, thanks so much Louisa and team on helping us find a great tenant and we were really impressed with the professionalism.

Bek’s · 29 January 2023

1/5

Google

Tried to call 6 times in 2 days the robot kicks in nobody is answering. What a complete waste of time

Dori · 9 July 2024

Agent replied · 11 July 2024

Hi Dori Nita, we apologise for the inconvenience you experienced trying to reach us. Please accept our sincere apologies for the missed calls. If you have any further concerns, please feel free to contact us at review@countrywide.co.uk. Thank you for bringing this to our attention. Kind regards, Lucy, Customer Relations.

5/5

Google

Gracie smith - Can’t recommended these enough, used these to purchase a property and they were great throughout. Gracie smith helped us so much and without her we wouldn’t have completed this side of Christmas. She is quick to respond to any issues and helped us complete when our solicitors were really slow! Thanks GraciePositiveProfessionalism

Colin · 25 June 2021

Agent replied · 24 June 2024

Many thanks Colin for taking the time to leave us this amazing recommendation and review. Best wishes, Lucy, Customer Relations.

1/5

Google

You will regret ever contact this company, very unprofessional, gimmick sales tactics to sign you up, once signed up, the property will be left unattended, they will deduct fees as they wish, they are only interested in fees that benefit them and not their customer. the English staffs can't even compose a simple email in English...100% cowboys

Adebunmi · 6 December 2020

Agent replied

Good morning, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

I've found Corey on the Lettings team to be very helpful. He communicates clearly and he is prompt in his responses.

Khadija · 30 June 2024

Agent replied · 3 July 2024

Many thanks Khadija for your excellent 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

I have never had so much trouble with and agency returning our deposit. Even after sending mutiple emails to them about agreeing for the deposit to be returned on my husband's account, they are still asking for confirmations. They are really slow on responding to messages too, and when they do, they are usually unclear and unhelpful.

Sarolta · 25 November 2020

Agent replied

I am very sorry to read about this and I am also sorry we haven't been able to respond earlier due to the lock-down. Please do feel free to contact us via review@countrywide.co.uk should you wish to discuss further. Stay safe, Scott @ Customer Relations.

5/5

Google

Very friendly team easy to talk and deal with thank you

Daniel · 6 December 2024

Agent replied · 11 December 2024

Many thanks for the great 5* review and your kind words Daniel. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service Stacey and the team would highly recommend thank you

Lotifa · 8 April 2020

Agent replied

Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott

5/5

Google

Just wanted to say a massive thankyou to meg, great communication throughout. Made the stress of moving that bit easier.

Adam · 13 July 2024

Agent replied · 16 July 2024

Thank you for leaving us your superb 5* review Adam. Best wishes, Lucy, Customer Relations.

1/5

Google

This organisation is appallingly unprofessional. They did very little to look after my flat and protect it from neglectful tenants. They are very happy to take your money but very unhappy to work for it. Please take my advise and do lot use their services.NegativeResponsiveness, Quality, Professionalism, Value

Adrian · 9 June 2022

Agent replied · 8 June 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

The process was well explained by Stacey. We being first time buyers, Bairstoweves, explained the entire process very well and helped us secure our new home

Darshit · 7 March 2024

Agent replied · 5 June 2024

It’s really lovely to read another 5* review Darshit. Many thanks, Lucy, Customer Relations.

4/5

Feefo

Overall very pleased. They were efficient and professional, while still being approachable, kept us well-informed and did everything they'd promised. Our only criticism would be that we felt they over-valued the property we were selling, in order to get our business, and in the end we had to drop the price quite a lot. Apart from that, very good and we'd recommend them.

Trusted · 13 February 2017

Agent replied · 10 June 2024

Thanks for the lovely review! We do appreciate honest feedback on every aspect of the service so thank you for taking the time to provide this for us.

5/5

Google

Josh you have been so amazing and thanks so much for your help I do really appreciate it and I wish you all the best for the future.

Craig · 3 June 2025

5/5

Google

Meg in lettings was amazing from the viewing until I collected the keys, can't recommend her enough. Credit to the business

Jason · 7 June 2024

Agent replied · 14 June 2024

Thank you for leaving us your superb 5* review and recommendation Jason. Best wishes, Lucy, Customer Relations.

5/5

Google

Bairstow Eves provided exceptional service from start to finish. Their professionalism and market knowledge made our home buying experience seamless. Highly recommend!

Abdul · 6 May 2024

Agent replied · 5 June 2024

Abdul Alam thank you for taking the time to leave us your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Google

Very bad experience on letting I advice avoid dealing with them as the only value they care about is to take your deposit and wasting your time . And on trial of complaint a lot of unprofessional lies came on board .

Khaled · 25 November 2022

Agent replied · 25 November 2023

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

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