Trusted Agent profile Β· Walsall, West Midlands

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Bairstow Eves Walsall reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

899 reviews across 2 platforms

130 Lichfield Street, Walsall, West Midlands, WS1 1SY

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Bairstow Eves's office in Walsall, West Midlands, at 130 Lichfield Street, is rated 4.5 out of 5 across 899 reviews on two platforms, including 832 Google reviews rated 4.5.

Google logo

4.5 / 5

832

Reviews on Google

This office

Feefo logo

4.2 / 5

67

Reviews on Feefo

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Walsall office, from every platform, shown as written. First names only.

5/5

Google

I can’t thank all the team enough at bairstow eves Walsall! They have all been so helpful in keeping me up to date and informed about the sale of my property from start to finish!! I would use them time and time again. Thank you Ladies!!

Sam Β· 13 December 2020

Agent replied

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Lovely and friendly staff. Answered all our questions promptly and they were very helpful. Meg has been absolutely fantastic in handling everything from start to finish!

Abeera Β· 11 July 2023

Agent replied Β· 5 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Big thank you to the girls in the office especially Naomi who has been so helpful and always on hand to help and assist me. Will be recommending to my friends and family

Abdus Β· 25 November 2022

Agent replied Β· 25 November 2023

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you to Bairstow Eves for such an amazing service. A special thank you to Meg & Zee for all their help during my time with the estate agents. I would highly recommend.

IceyLol Β· 25 November 2022

Agent replied Β· 25 November 2023

Thank you for leaving us this fantastic 5* review! Best wishes, Graham Customer Relations

5/5

Google

I have been so impressed with Stacy and the team at Bairstow Eve Walsall. I have been kept informed every step of the way as promised. Well deserved 5 stars

Stella Β· 28 February 2023

Agent replied Β· 25 November 2023

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Just handed over my keys after Kate and Naomi helped me sell my house could not recommend anyone better than Bairstow Eves for selling your house :) it’s been quite the journey but the support I received was exceptional and someone was always there to answer the phone and talk to me no matter how many times I called, always happy to speak to me :) thank you to all of the team 😍

Wajid Β· 28 June 2023

Agent replied Β· 25 November 2023

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Having bought and sold properties within Walsall. I have found Bairstow Eves (Walsall), the best agent to deal with from both a sale and a buying perspective. Stacey, Naomi, and Kate know the market really well and go the extra mile. They also give honest advice, which is rare to find in an estate agency as most just want money from the sale. If you have a property to sell, I would choose these guys. Thank you.

Harpreet Β· 30 March 2023

Agent replied Β· 25 November 2023

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Meg was absolutely amazing she helped us to find our house. I highly recommend working with her and with the agency

Lora Β· 26 October 2023

Agent replied Β· 25 November 2023

Thank you for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care

5/5

Google

Kylie and team were so helpful and professional and sorted my accommodation and moving. .

Portia Β· 7 March 2024

Agent replied Β· 5 June 2024

Portia Boadu thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Corey has been very helpful - responsive and diligent

Ben Β· 25 June 2024

Agent replied Β· 27 June 2024

Thank you for taking the time to leave us this amazing 5* review Ben. Kind regards Lucy, Customer Relations.

5/5

Google

Great service from start to finish. Della and Stacey were lovely and answered my many questions, keeping me informed at every stage. Thank you for everything I’ll definitely be using you again.

Harj Β· 25 November 2022

Agent replied Β· 25 November 2023

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

I went to a viewing for a house very close to me, the estate agent told me that she would let me know if I was unsuccessfull. I’ve not heard back at all and every time I have phoned i’ve not been able to get through. Now i’ve seen online that the house is now let agreed. I also left them several messages for the agent and their main office. Extremely disheartening as it’s so close to where we live currently. Hopefully this is just a one off but I will not be going forward with this estate agents again

Charlie Β· 25 November 2022

Agent replied Β· 25 November 2023

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

1/5

Google

I am an investor and deal with a lots of agents and can honestly said the staff at the Walsall office are extremely unprofessional. I would say my sale eventually went through despite them and not because of them. One person deals with your query, doesn’t get back to you and you end up having to speak to someone else and so on. My buyers also had a bad experience with them and were told their offer couldn’t be put forward if they didn’t use their recommended solicitors. Will never use them again.

Tony Β· 25 November 2022

Agent replied Β· 25 November 2023

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

EDIT.. Fast forward 6 years, and I came straight back to Bairstow to sell my property. I can only back up what I said back then! The most helpful team of people you could wish to meet. Always only a phone call, text or email away to help with anything - even giving the solicitors a kick up the arse! I would recommend them to anybody. If you need a Mortgage Advisor, get booked in with Sarah. We laughed and cried together and she constantly updated me with everything. No question was ever too stupid to ask! I literally can't praise these guys enough. As anybody can imagine, being a first time buyer is terrifying. I had absolutely no idea what I was doing. Between Marianne, Liz and Stacey, I couldn't have asked for more helpful, genuine, down to earth people. Every time I walk into the office, it was like being at home and always ALWAYS greeted with a smile. I'd recommend Bairstow to anybody, especially first time buyers. From requesting the viewing, through sorting my mortgage, insurance and general help and advice, these guys always find time to make a phone call for you or just answering general queries, no matter how stupid the question. Think I'm actually going to miss the place once everything is finalised!!

Gemma Β· 25 November 2022

Agent replied Β· 25 November 2023

Hi Gemma, Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.

5/5

Google

I was a first time buyer and bought a house through Bairstow Eves Walsall and they were fantastic. Although the vendor was their customer, they treated me just as well. They kept me updated throughout and never failed to return a call or email. Complements to the whole team but in particular to Della, Gracie, Naomi and Stacey who i spoke to the most. Stacey greeted me when i collected the keys and she couldnt have been nicer. She was as enthuastic, friendly and as excited as me!!

Briony Β· 25 November 2022

Agent replied Β· 25 November 2023

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations

5/5

Google

Thank you so much Corey Carrington-Smith for the swift response and Excellent service delivered. It is pretty much helpful. Thank you so much.

Tunde Β· 27 August 2023

Agent replied Β· 25 November 2023

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

1/5

Google

Fraudsters and thieves. Avoiding all our calls for almost a month. All we want is our holding fee back! (Apparently the owner backed out last minute, not our fault!) Kept ringing to be told our money would be paid back Friday and it wasn't. Do not go through these they are a huge waste of time and money. We will personally come in to your branch to get out money back! Thieves!

Lee Β· 28 July 2023

Agent replied Β· 25 November 2023

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Feefo

Stacey and the team have been kind and caring at a very difficult time for my 87 year old Dad having to sell his home. Even though it was a rough sale, they remained determined and battled on. Have used Barstow eves Walsall in the past and wouldn't hesitate to use again.

Alan Β· 28 October 2023

5/5

Google

This is my first buy to let property, I wasn't sure who to use as my agent. I met several agents but after meeting Joe he made feel in control of a new situation. There were lots of things I didn't know, Joe helped me with lots of things he didn't need to with making sure my property was ready to let, with small renovation tips to make sure it was ready when the tenants viewed. It was rented after 1 week. Im hoping this is the first of many houses, I wouldn't go anywhere else, Joe will always get my business.

Gill Β· 29 July 2019

5/5

Google

People are always quick to complain, but not when you've been treated really well so here goes... Went in looking for a rental property for my family and I, which we needed in quite a quick time frame. We dealt with Kiran and she was absolutely amazing with us. From the day we started looking to the day we moved in, she was really helpful and kept us informed about everything. She found the perfect house for us and got us in as quickly as she could. Absolutely amazing service and really glad we chose to visit them. Massive thank you to Kiran.

Linda Β· 29 July 2019

5/5

Google

We had a really good experience with Bairstow Eves. From initial valuation with Kate all the way through to completion of the sale with Stacy and her team, everyone was friendly, helpful, professional and knowledgable. From not having any luck with other estate agents, Bairstow Eves sold our property within three weeks and we would recommend them to anyone (in fact we have done and they sold the property even quicker). We will certainly use them again in the future, should we need to. We can also recommend Marianne's services as a mortgage advisor. She has gone through and found us the best mortgage for our circumstances and has sorted all the paperwork. All in all they all make a great team.

Michael Β· 29 July 2019

5/5

Google

Great service recently from Bairstow Eves for the sale of a property. Everything was handled very efficiently and professionally, and with a personal touch. Painless and seamless. Thanks very much to Kate, Stacey, Naomi and all the team.PositiveResponsiveness, Quality, Professionalism, Value

Sean Β· 18 July 2021

Agent replied

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

The staff at Bairstow Eves provided me with a great service whilst buying my property. They were always there to help, support and answers any questions. Thank you Stacey & Della.

Tracy Β· 25 November 2022

Agent replied Β· 25 November 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I have brought and sold my house with Stacey over the years who has Excellent service, high standards, has been very friendly and supportive through out. Buying or selling a property can be very stressful and I really appreciate how Stacey made it very hasle free. Thank you.

Nadine Β· 7 June 2019

Agent replied Β· 5 June 2024

Thank you for your 5* review and wonderful words! Best wishes, Scott

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