Trusted Agent profile · Walsall

Bairstow Eves Walsall Sales reviews

3.4

★★★★★

951 reviews across 2 platforms

130a Lichfield Street, Walsall, WS1 1SY, WS1 1SY

Bairstow Eves's office in Walsall, at 130a Lichfield Street, is rated 3.4 out of 5 across 951 reviews on two platforms, including 338 Google reviews rated 4.5.

Google logo

4.5 / 5

338

Reviews on Google

This office

Trustpilot logo

613

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Walsall office, from every platform, shown as written. First names only.

1/5

Trustpilot

Absolute worst estate agents

Absolute worst estate agents! Took our 6 months rent upfront told us we could move into the property only to be told 5 hours after we were due to get the keys that we weren’t allowed to have the property after all! We had paid for removals and were literally sitting outside the house only to be mucked about for the entire day. Very disappointing and if we could give them zero stars we would!

Alice · 18 May 2024

5/5

Trustpilot

Incredible estate agents

Tia, Clair and Jordon have been super helpful and found exactly what we were looking for to rent. They have been professional, communicative and responsive - Tia went above and beyond what you should expect from an estate agent and I’m very grateful for this team. Highly recommend Bairstow Eaves in Walthamstow

Emma · 2 June 2022

5/5

Google

Good experience and we are very satisfied. Everything was arranged quickly and very kindly. Thanks to the agents especially Kylie Sincerely, Zigurds Susters

Zigurds · 25 July 2024

5/5

Google

Such a brilliant experience from start to finish having used your mortgage services and solicitors in house this made the whole process feel super east. The team could not be anymore helpful and we will recommend to friends and family. Thank you

Bright · 26 May 2024

Agent replied · 22 November 2024

Bright Imuegbuwa thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Avoid at all costs.

Dishonest, incompetent, the last 18 months have been infuriating stressful and costly, systemic failures in their property management team, did not manage the property licensing process, Help2 Rent tenant, let the H2R rent guarantee expire, so no rent cover and tenant in significant arrears, a personal data breach, lost keys, among a litany of failures. Avoid this company at all costs look around do t be fooled by the size of this company, it’s size dwarfs its ability to manage a single property with competence or integrity.

Deane · 18 January 2024

5/5

Google

I recently had the pleasure of renting a house through Bairstow eves agency that exceeded all my expectations. From start to finish, the process was incredibly fast and the staff were highly professional. Sammy attended to us and she was professional and always ready to help.

Samuel · 26 February 2024

Agent replied · 22 November 2024

Samuel Gbenga thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

MEG from bairstow eves walsall was very phenomenal in helping me secure a property to rent. She is brilliant at her job I must say and responded to all of my queries promptly. She is very professional as well. Thank you for your help and Support Meg.

Anise · 27 January 2024

Agent replied · 22 November 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Purchasing a property

While in the process of purchasing a property i had my mortgage adviser and solicitor, but the agent pressured me into using their services by stating multiple times on the phone the seller would rather the buyer use their services. After the third time i was pressured into saying yes because in all the telephone conversations i was not getting anywhere until I said yes.The mistake I made was having all this conversation in a telephone conversation instead of emails. Their complaint department just threw the case under the bus because I had no evidence and their telephone conversations were not recorded.I avoid this company and their services.

Asif · 28 December 2023

5/5

Google

We enjoyed working with preet kamal as she dedicated her time guiding us buying our new house. She was very, very helpful to me and my wife. I recommend bairstow eves in Walsall without hesitation.

Ambrose · 24 August 2024

Agent replied · 22 November 2024

Thank you Ambrose for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Brilliant service from start to finish and used Sunny for the mortgage his knowledge is second to non. Will highly recommend both mortgage services and Bairstow Eves to family and friends

Asif · 23 October 2024

Agent replied · 22 November 2024

Thank you Asif for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations

5/5

Google

Just recently sold with Bairstow Eves in Walsall. The service was brilliant from the moment Stacey put my property on the market to the end of the sale I couldn’t fault the team. Sinead, Naomi And Laura did all the viewings for me and kept me updated. I used the in house solicitors and my property was sold and completed within a month. Really efficient & helpful thank you again for all your efforts and hard work.

Julia · 24 November 2019

Agent replied · 22 November 2024

Thank you Julia! You kind comments and review are very much appreciated. Best wishes, Mark

5/5

Google

My manager is Meg and I had a very wonderful experience with the house search and the keep up to date about the steps needed for renting a property. I recommend this company for letting or sale.

Esther · 25 June 2024

Agent replied · 22 November 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Their auction method of selling is…

Their auction method of selling is impressive. Sold a property in approximately a month!

Tony · 20 March 2026

5/5

Google

Extremely happy with the team at the Walsall sales office you went above and beyond to help and support me. Having used your mortgage services and solicitors is been so easy, I will be recommending to friends and family.

Brigitte · 26 April 2024

Agent replied · 22 November 2024

Brigitte Ntunzwenimana thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Stacey managed the sale of the property of my late sister. Very efficient service from start to finish. I was kept updated, and she was always ready to answer any questions I may have had in a professional and courteous manner. Would highly recommend. Thanks again.

Paul · 23 November 2023

Agent replied · 22 November 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Very happy with the service provided from the whole of the sales team at the Walsall branch. Would highly recommend using in house solictors too. Sped up the process for us and made paperwork a lot easier.

Anil · 26 May 2024

Agent replied · 22 November 2024

Thank you for your kind words, Anil! We're delighted to hear that you had a positive experience with our sales team at the Walsall branch. We're glad that our in-house solicitors could assist in speeding up the process and making the paperwork easier for you. We appreciate your recommendation and hope to work with you again in the future.

1/5

Trustpilot

Spying on you asking personal information has non acting agents.

They call you without saying who they are spying and acting like it’s your estate agent selling your home that you have chosen. I’m positive they are breaking data protection has they impersonate another acting estate agents. It’s not until you say can you conform who you are when you’ll be surprised to see it’s a spying estate agent asking for personal confidential information from you. I’ve recorded the calls to send onto the ombudsman has it’s against regulations.

John · 26 October 2023

5/5

Google

Absolutely brilliant service! Cannot fault the speed, professionalism and courtesy of dealing with an urgent query! Would absolutely recommend 👌 Kiran you were a star …

Emma · 18 November 2024

Agent replied · 9 December 2024

Thanks Emma for your brilliant recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

As recent clients,we cannot speak…

As recent clients,we cannot speak highly enough regarding the service we have received from Witham Senior Executive Manager Nick Webb and his team.Nothing was too much trouble and the service received was always given with a friendly smile and advice when needed.

Colin · 9 November 2022

5/5

Google

Quick responses, nice staff, answer all questions to the best of their ability. Louisa gave all information that i asked for and contacted landlord in response to my questions.

Levi · 23 September 2024

Agent replied · 22 November 2024

Thank you for taking the time to leave us this great 5* review Levi. Kind regards, Lucy, Customer Relations.

5/5

Google

Great customer service. Everyone we dealt with were so helpful and lovely. Meg who showed us the property and Kylie who helped us out after were both very nice.

Casey · 23 September 2024

Agent replied · 22 November 2024

Thanks Casey for your amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Bairstow Eves in Wanstead have been magnificent

Bairstow Eves in Wanstead have been fantastic in every respect in the process of letting our flat in the area recently. Elaine and Adam are always quick to respond to queries, helpful in explaining issues and clearly have a very keen instinct about prospective tenants. They know the area really well and are always available to help. I recommend this professional company .

Mr · 19 August 2024

5/5

Trustpilot

Excellent service

I bought my new home through Bairstow Eves Hornchurch. I'm so grateful for all the help that Charlotte W and Lee D provided with the purchase. The communication from beginning to end was perfect not only with me but with the solicitors and all parties involved. The process felt much simpler and easier than it should have been for a house purchase but that's only because of all the work from Charlotte. I'm very happy with my new home.Thank you!

Amrit · 31 August 2023

5/5

Google

I am absolutely over the moon with the service I have been provided with the team members and Della especially has been amazing! The process has been made easy and stress free and I will be returning and recommend to friends and family. Once again a huge heart felt thank you you guys do a fantastic job

Shah · 23 November 2022

Agent replied · 22 November 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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