Every review we hold for the Wallsend office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad a few sticky points when buying our new (through no fault of your move) however when we spoke with Sarah Thomas (Branch manager) she was always on hand to help us, chase things up and advise what would be best, she couldnt have done enough and we couldn't be more grateful for her help throughout our buying process.
Shaun · 29 February 2024
Agent replied · 29 February 2024
Thank you so much for your review Shaun, we hope that you are very happy in your new home and if you ever come to sell please don't hesitate to call me.
Sarah Nixon
Branch Manager
★★★★★ 5/5
GoogleThe staff were absolutely fantastic, extremely friendly and helpful and the communication throughout was excellent.
My children were delighted that Louise was looking after our house as they remarked that she was excellent with kids and really lovely.
Thank you so much.
Kate · 29 July 2020
Agent replied
Thank you very much for your feedback Kate. I wish you and your kids all of the best in your new home. Louise
★★★★★ 5/5
GoogleSarah was very helpful and very professional. Absolutely the best service you could ask for. Highly recommended. Thank you Sarah and the team your are amazing. MercyPositiveResponsiveness, Quality, Professionalism, Value
Mercy · 27 August 2022
Agent replied · 6 February 2024
Thank you so much for your lovely comments Mercy regarding the service you have received, we know you will be very happy in your new home
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleSarah, Sarah and Gail recently helped us through a long and tricky sale. Nothing was too much trouble… they liaised between both sets of solicitors and kept us up to date throughout - if it wasn’t for them we still may not have completed yet or worse still the sale may have fallen through. Can’t recommend them enough.
Nicola · 7 March 2024
Agent replied · 21 March 2024
Thank you Nicola for your recommendation and review of our service, it's very much appreciated and behalf of the whole team wish you well for the future
Sarah Nixon
Branch Manager
★★★★★ 5/5
GoogleYour Move Wallsend delivered a five star service! When looking for a new home Jess went above and beyond with her expertise. Nothing was too much trouble and her help and guidance was outstanding. Jess is a credit to the business. Highly recommended.
Nicola · 30 July 2019
Agent replied
Thank you it was my pleasure, wishing you all the best in you new home. Jess
★★★★★ 5/5
GoogleSarah and Kerrie were utterly professional and went above and beyond with the service they provided nothing was a problem Very highly recommended
Many thanks to you bothPositiveProfessionalism
Alex · 27 August 2022
Agent replied
Thank you so much Alex for your kind review of our services - best wishes to you and the family.
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleAs two nervous first time renters we were lucky to have dealt with Jess from the wallsend branch, she went out of her way to make us feel comfortable with the move and everything ran perfectly. A real credit to your company!
Anna · 30 July 2019
Agent replied
Thank you for your feedback, it has been a pleasure working with you and I hope you are very happy in your new home, Jess.
★★★★★ 5/5
GoogleSarah and the team were really friendly and helpful all the way through my sale! We followed Sarah from her previous employer where she was just as brilliant managing a rental property we had. Would recommend them in a heartbeat.
Rosie · 30 September 2019
Agent replied
Many thanks for your lovely review Rosie about me and my team. Wishing you many years of happiness in your new home.
★★★★★ 5/5
GoogleI can not recommend Sarah and the team highly enough. They were so helpful throughout and I never felt like I was bothering them with my endless questions. They made a complicated process seem very easy.
Pauline · 10 December 2020
Agent replied
Thank you so much for your lovely review. Wishing you and William many years of happiness in your beautiful new bungalow!!
★★★★★ 5/5
GoogleMe and my partner had an excellent experience with Your Move, the whole team Sarah, Kerry Sarah 2 and others always answer the phone, always answer any query you have, they listen to you thoroughly and are very patient and will always remain professional regarding the sale of your house and it has been nothing but a pleasure dealing with them for the past 4 months and can't recommend them highly enough! A big thank you to all the team and wish you all the best.PositiveResponsiveness, Quality, Professionalism
Christopher · 27 August 2021
Agent replied
You have both been a pleasure to deal with, thank you so much for being so proactive and patient!! I have passed your feedback onto my team and they are delighted.
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleWe both sold our flat and purchased a new house through Your Move Wallsend. We dealt majority with Sarah and Kerry who were both professional, knowledgeable and responsive. This was our first experience of selling a property and they kept us in the loop, updated with which step had completed and what was next to do. They kept us in the loop with updates from solicitors, the buyer / seller etc in good time too. We will be back in touch when the day comes again when we need their services. Thank you to the team there!PositiveResponsiveness, Quality, Professionalism, Value
Chris · 27 August 2021
Agent replied
Great to get feedback from a seller and a buyer and we are delighted that you have been pleased with the service. Best of luck in your new home and with your new arrival and we hope to cross paths again in the future
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleGreat Renter Experience!! Louise at the Wallsend Branch was very friendly and helpful in my search for a rental property. Very happy with the property found and the process from viewing to moving in...Thanks Louise and the Team....Tony :)
Tony · 30 July 2019
Agent replied
Thank you for your feedback Tony. I wish you all the best in your new home, Louise.
★★★★★ 5/5
GoogleEfficient, friendly, professional, and well organised branch of Your Move. The best experience I have had in 13 years of being with Your Move - thank you! Louise was especially helpful and attentive. Really happy with the service.
Tom · 19 November 2019
Agent replied
Thank you for your lettings business once again Tom. It has been a pleasure re-letting your property and finding you a new tenant. All the best. Louise
★★★★★ 5/5
GoogleI was very impressed with the service I received at Your Move Wallsend. I initially dealt with Louise Claber who helped me arrange a Morgage appointment which was extremely useful and I was very satisfied with the service.
Jen · 24 October 2019
Agent replied
Thank you for your feedback. I'm pleased you found our financial service appointment useful and hope to help in the next steps of finding you your first home. Many thanks, Louise
★★★★★ 5/5
GoogleSarah, Kerrie and the team are excellent and really helped me with my sale. I am very happy with the experience and would highly recommend Your Move WallsendPositiveResponsiveness, Quality, Professionalism, Value
Mark · 27 August 2021
Agent replied · 21 March 2024
Thank you so much Mark for your kind review and best of luck with your new job!!
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleSarah was very helpful and very professional. Absolutely the best service you could ask for. Highly recommended. Thank you Sarah and the team your are amazing. Mercy
Anyango · 13 March 2022
Agent replied
Thank you so much for your lovely comments Mercy regarding the service you have received, we know you will be very happy in your new home
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleEveryone at Your Move have been brilliant to work with, especially Sarah Smith. They are very professional and have great knowledge about the local area. Looking forward to working with them again in the future.
Dean · 12 August 2020
Agent replied
Thank you for your comments Dean, our valuer Sarah really is a credit to our team and her knowledge of the local area is second to none!! We look forwards to continue to work with you.
Sarah Thomas Branch Manager
★★★★★ 5/5
GoogleI can’t praise the Wallsend branch enough for what they did for my family. We agreed our first sale Christmas Eve last year and have faced corona, sale falling through, and a whole year of complications and stress and they have been with me every step of the way. Nothing was ever too much trouble and they were always at the end of the phone. Speedy replies via email and always phoned back when they said they would. Special thanks to both Sarah’s that work in the branch they went above and beyond for us and I will 100% recommend them to everyone.
Thank you so much girls!
Cara · 13 March 2021
Agent replied
We couldn't be more delighted that the sale of your two properties have completed Cara, it's been quite a journey but we got there in the end!! You have been a delight to work with and behalf of my whole team we would like to wish you the best of luck for the future.
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleI highly recommend Your Move Wallsend. The agents working there are very friendly and professional, and they deal with all your phone and email enquiries swiftly and efficiently. My move this year was beyond stressful, with miscommunications between solicitors and various other complications making the whole thing a massive headache. Branch manager Sarah in particular was a fantastic listener and a great ally to have on side when all the legal back and forth between solicitors was making me want to tear my hair out. Whether you're buying or selling I'd very much recommend this branch, the staff are absolutely spot on.
Ryan · 9 January 2021
Agent replied
Dear Ryan,
Thank you so much for taking the time to write this review, I am delighted that we were able to act as a go between on your recent purchase and make the process a little less stressful. Enjoy your fantastic new home !!
Sarah Thomas
Branch Manager
Your Move Wallsend
★★★★★ 5/5
GoogleI cannot recommend Sarah and her team highly enough. Very professional service from outset with well researched and referenced valuation. They kept us updated at every step and were helpful, informative and responsive.
Elaine · 11 September 2020
Agent replied
Thank you so much for your view Elaine, much appreciated.
★★★★★ 5/5
GoogleSold my home in difficult circumstances through Your Move Wallsend, Sarah and her team could not have been more helpful and professional during the sale, I would not hesitate to use them againPositiveProfessionalism
Paul · 27 August 2020
Agent replied
Many thanks for your review Paul, we will be sure to keep you informed of properties that match your search requirements for your future purchase.
★★★★★ 5/5
GoogleI would like to thank: Gail, Sarah T, Sarah S, Chloe and Ashley who have ALL been very helpful in managing our rental property. They took their time in finding the right tenant for the property. I would not hesitate to recommend the services of this company. Many Thanks.
Kevin · 17 March 2024
Agent replied · 21 March 2024
Thank you so much for taking the time to write a review and for your recommendation Kevin, it's very much appreciated
Sarah Nixon
Branch Manager
★★★★★ 5/5
GoogleWith the help of Kerry and Sarah we just bought our first home through Your Move Wallsend. They were both amazing at keeping us in the loop and giving us updates from the seller and solicitors as well as being veey quick to respond to all our little queries with this being our first buy. Would happily recommend to anyone looking to buy or sell their property. Thank you to the whole team there!PositiveResponsiveness, Quality, Professionalism
Sarah · 27 August 2021
Agent replied
Amazing feedback Sarah, thank you so much. We hope you and Kadeem have settled into your fantastic new home and have managed to get in the garden to enjoy some sunshine!!
All the best and we hope to cross paths again in the future
Kerrie Gray
Your Move Wallsend
★★★★★ 5/5
GoogleHad an incredibly easy and pleasant experience dealing with Gail, Sarah, Sarah S, Chloe and Jessica for our move into a rental in Newcastle! Queries responded to quickly, and everyone was friendly and courteous throughout! Thank you, everyone!
Dr · 24 September 2024
Agent replied · 24 October 2024
Thank you so much for your glowing review, we are delighted you have been happy with the service
Sarah Nixon
Branch Manager
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