Every review we hold for the Wallsend office, from every platform, shown as written. First names only.
★★★★★ 2/5
TrustpilotTerrible repairs service
Currently renting a property from them, they bend over backwards to get you in but that's it, report any maintenance issues to them and nothing happens its up to the tenant to do all the chasing to get anything resolved, terrible service
Mark · 26 January 2023
Agent replied · 19 June 2024
Hi. We are sorry that you have not had the experience we expect from our team. Please provide us with some more information, like the property address and your email address or contact number for yourself. Kindly share information with socialmedia@pattinson.co.uk so we can investigate further.
★★★★★ 5/5
TrustpilotProfessional and helpful Estate agents
We decided to put our property on the market and the Pattinson's man who came out to assess it proved to be very knowledgeable, personable and professional in his approach. The property was sold fairly quickly and we felt that the agent was doing an excellent job .However, the deal hit several " legal" snags [sic] along the way and had it not been for the encouragement, knowledge and persistence of agent Meg at Pattinson's I doubt we would have sold the property. Thank you so much
Ian · 11 May 2022
★★★★★ 5/5
GoogleMichael & Louise were very professional and friendly coupled with excellent customer service. Well done, a pleasure to have done business with you.
Colin · 17 April 2023
★★★★★ 5/5
TrustpilotExperience at Houghton branch
I have had an excellent experience within the Houghton branch, corresponding with Susan and Carole. Both have been extremely helpful and professional in their conduct. They respond in a very prompt manner to any of my queries. I am very happy to have them assisting me in the purchase of my property.
Mudasser · 1 July 2024
★★★★★ 5/5
TrustpilotSusan Davison From Jarrow
I can’t thank Susan Davison From the Jarrow branch enough for all her help with finding me a property and getting everything done fast especially with lots going on. She has been so understanding and friendly. Honestly thank you so much Susan
Miss · 9 April 2020
★★★★★ 5/5
TrustpilotWould definitely use Pattinsons again
Would definitely use Pattinsons again. Katie in particular from team Durham was friendly, honest and helpful throughout the process
Annah · 7 August 2023
★★★★★ 5/5
TrustpilotGreat Service
During a very difficult purchase Beth Curtis of the Sunderland Branch was a great help where communications broke down with solicitors Beth pulled out all the stops to make sure completion took place would highly recommend
Rebecca · 17 September 2021
★★★★★ 5/5
TrustpilotLouise and the Blyth team. Thank you.
I've used the team at Blyth branch on more than one occasion in helping sell properties or find new tenants and never felt I've needed to use anyone else to do this for me. Thank you Louise and the rest of the team. x
Kevin · 21 May 2019
★★★★★ 5/5
TrustpilotSale of Holiday Lodge
After trying to sell a Lodge just north of Alnwick on social media for 18 months I contacted Kelly at the Alnwick office. We met and she took photos on the Thursday, got an offer on following Monday which was accepted! As executor of will was very happy to bring everything to a close. Many thanks again.
Sandra · 23 March 2024
★★★★★ 5/5
TrustpilotHuge thank you to Lyndsay at Whickham branch
Just want to say a huge thank you to Lyndsay Greenwell at the Whickham branch. She was very supportive and helpful all throughout the process and always reassured me when I needed it. Thanks again !!!
Keith · 29 August 2021
★★★★★ 5/5
TrustpilotExcellent service from Pattinson in…
Excellent service from Pattinson in what was a challenging sale. Regular updates on progress and frequent contact and feedback from solicitors and purchaser. All the team were very friendly and approachable and demonstrated great patience. Also helpful in arranging things outside the normal service to assist in the sale. A big thanks in helping to get this sale over the line.
Mark · 20 December 2023
★★★★★ 5/5
TrustpilotWendy Burbridge Pattinsons Sales team Newcastle
Hi , I’d like to thank and review my sales negotiator. Wendy Burbridge recently contacted me to let me know she was fromThe sale progress team . She was friendly very pro active in checking on the status Of my sale of my property . She made several calls to check as I was very disappointed with my solicitor whom I was using for the sale .Wendy managed to speak to the buyers solicitor too and bring together them both into agreement.As you well know the buying and selling of a house is very stressful indeed . But Wendy’s support was well needed and she went above and beyond to try get my sale completed more than my solicitor did . Thanks for your support in a very stressful time Wendy Sharon Stirzaker
Mrs · 22 March 2022
★★★★★ 4/5
TrustpilotPattinson Staff Helpful
The staff at Pattinson were very helpful, always friendly & polite & I give them 5 stars but my only reason for giving 4 stars is because the sale of our property fell through because of a buyer who for months kept giving mis-information that he was proceeding but in actuality was not. We have now decided to renovate first with a view to renting but again thank you Pattinson staff.
Lesley · 15 March 2023
★★★★★ 5/5
TrustpilotPattinson estate agents were brilliant…
Pattinson estate agents were brilliant throughout our house purchase process. In particular we dealt with Alison, who was great. She kept us updated throughout and was always really friendly and helpful.Thank you.
Thomas · 4 March 2022
★★★★★ 5/5
TrustpilotCarly was very professional and…
Carly was very professional and provided a really good service.Extremely polite around the house and seemed very knowledgeable.
Mr · 27 July 2023
★★★★★ 5/5
TrustpilotFantastic team at Pattinsons
Fantastic team at Pattinsons, South Shields ! Especially Maria who kept us well informed and was so helpful every step of the way in our move. We would highly recommend Pattinsons to anyone.Thanks Again Everyone.Jackie and Neil
Jacqueline · 29 March 2021
★★★★★ 5/5
TrustpilotPattinson Jarrow update
A big thank you to Helen and her team in Jarrow. You have all been so considerate, caring and quick in helping me.Great advertising via multiple websitesGreat communication between officesVery understanding on time constraints and relocating Caring and proactive
Julia · 28 September 2020
★★★★★ 5/5
TrustpilotSheila Brannen was wonderful throughout…
Sheila Brannen was wonderful throughout the process of me purchasing my pair of flats. Very efficient, friendly, helpful and always ready to answer any questions. She is happy to help through any inquiries aftersales too.
Shara · 17 August 2021
★★★★★ 5/5
TrustpilotExcellent service
from the very first Pattinsons were excellent, very punctual and pro active and my house sold within a day due to the amount of viewings obtained for us. Follow up has been excellent, couldnt be happier
Christine · 1 June 2021
★★★★★ 5/5
TrustpilotGreat from start to finish!
The agent, Simon, was a great help and made the whole experience stress-free, which when trying to look for a new home isn't always the case. He made sure to take the time with my mum and myself, making sure the property was right for her and suitable for her needs. He was knowledgeable and always happy to answer calls and questions no matter what. Thank you for such a pleasant experience.
Charlotte · 8 January 2023
★★★★★ 5/5
TrustpilotFound the experience very easy and…
Found the experience very easy and everyone was really helpful, especially Taylor Hepple from the Whickham Office and Cerys Pringle who both handled everything efficiently and informatively. Will definitely use Pattinson again.
Mark · 10 January 2022
★★★★★ 5/5
TrustpilotExcellent customer service
Just picked up the keys to my new home, and want to say a big thank you to Helen and Sue at the Jarrow branch. Lovely ladies, very knowledgeable and have kept me well informed throughout the process. Highly recommended!!
Stephen · 15 March 2020
★★★★★ 5/5
TrustpilotAmazing customer service
Amazing customer service! Eloise was fantastic in answering all our queries and ensured we had everything ready in time for our move. Highly recommend! ☺️
Amy · 16 November 2022
★★★★★ 5/5
TrustpilotCould not be more pleased with the…
Could not be more pleased with the service and help from both the Jarrow Branch and the staff the same applies to the auction house. My house sale was handled in a professional and courteous manner and would have no hesitation in recommending them to anyone who is thinking of selling property.o
Joseph · 17 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
