Trusted Agent profile · Wallsend
★★★★★
1,159 reviews across 2 platforms
Kingfisher Way, Silverlink Business Park, Wallsend, NE28 9NY
Pattinson Estate Agents's office in Wallsend, at Kingfisher Way, is rated 4.3 out of 5 across 1,159 reviews on two platforms, including 91 Google reviews rated 4.7.
Every review we hold for the Wallsend office, from every platform, shown as written. First names only.
5/5
TrustpilotI moved to the area for work and needed…
Excellent service. I moved to the area for work and needed a fast turnaround. I would like to thank Joanne and the team for helping me find my flat and ensuring everything was done very quickly, in a week I was moving in and everything went smoothly.
5/5
TrustpilotThank you Jason and Alison x
I’d like to Thank Jason and Alison from Jarrow branch. For being so friendly, approachable and conscientious. They were always there to answer any concern or to keep me updated. Their work ethic is second to none! Thank you.
4/5
TrustpilotRachel was super at keeping me up to…
Rachel was super at keeping me up to date - even tho she wasn’t my estate agent - really appreciate her help
5/5
TrustpilotFabulous service from Lucy - South Shields branch
We bought our house through Pattinsons and can’t thank Lucy Mouter enough for all the help and support she provided, going above and beyond to help us get moved in before Christmas. Brilliant service, would highly recommend.
5/5
TrustpilotSeamless experience
From start to finish Megan, Mark and Ann at the Hexham branch have been fantastic. They say that moving house is one of the most stressful things you can do but Pattinsons made it a smooth and extremely stressfree experience. Thank you ... Lorna Hook
5/5
TrustpilotGreat experience with Charlotte and Sue…
Great experience with Charlotte and Sue from the Morpeth branch during viewings. Very helpful and kind.
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
5/5
TrustpilotBrilliant service from South Shields Pattinsons
I have just completed on the sale of my house in South Shields and the service I have received from everyone at the South Shields branch has been exemplary. From start to finish Danielle and Emily have been brilliant to deal with and have helped push things along every step of the way. This is the fourth house I have sold and this has been by far my best experience. I will definitely be using Pattinsons again
1/5
TrustpilotI missed out on buying a perfect first…
I missed out on buying a perfect first home because they couldn't be bothered to answer my emails. Then the owner managed to sell through a different agent.Worthless company. Don't use them.
Hi. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information on your experience, like the property address or contact number you registered with us? Kindly share information with gdpr@pattinson.co.uk so we can investigate further
5/5
TrustpilotAbsolute outstanding service By Shelia…
Absolute outstanding service By Shelia from Patterson’s on Newcastle’s west road! Shelia went above and beyond to meet our every need & made sure we had a smooth move! Diamond of a lady! David & Sophie
5/5
GoogleA big thank you to the Pattinson team for being so proactive in selling our commercial property at auction, special thanks to Louise and Sandra for their help and guidance. They made the process so straightforward, a challenge when we are now living in New Zealand.
5/5
TrustpilotOver and beyond the call of duty
Lucy, Holly, Heather and Marc have worked tirelessly for us to sell our slightly peculiar country property, and even when things looked a bit bleak they never gave up and were always professional and cheerful. Of course, by skill and perseverance they found the ideal buyer! They have been an absolute pleasure to deal with and I would recommend this team without question. Thank you all very much indeed!
5/5
TrustpilotI am very impressed with both Julie and…
I am very impressed with both Julie and Caitlin. Both delivered at pace and were exceptionally polite and very good listeners every single time I called. Even when I wobbled for words and had been a bit lengthily, they allowed me time to think and to speak. My experience with Pattinson Estate Agents was poles apart from that I had experienced other estate agents nationwide. Not just in Durham or Sunderland.I need no prompt to say I would 100% both recommend and use Pattinson again. Hazel
3/5
Trustpilotfirst time buyer
I was a first time buyer with Patterson Auction and I’ve found their current online bidding system easy to use. The sales negotiator, Jamie Millen, was helpful during the auction process, arranging viewings, answering my questions, and after the auction maintained communication, which ensured that the purchase got underway smoothly. I am pleased to be acquiring a property within my budget.
1/5
TrustpilotPoor customer service
Poor customer service. Made several enquiries to view properties and they rarely follow them up. Very unprofessional, don't seem to keep any kind of record or notes either. Also advertise properties that aren't even for sale.
Hi Jodie. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information, like the property address or contact number or email address you registered with us? Kindly share information with gdpr@pattinson.co.uk so we can investigate further.
5/5
TrustpilotAbsolutely brilliant estate agents
Absolutely brilliant estate agents! After living in student accommodation for 3 years it was time to find a home. We spoke with several other estate agents about different properties and either never heard back or had very poor communication. Pattinson's got back to us immediately and booked us in to view a gorgeous rental (more than we ever expected to have for our first home!). We were kept up to date throughout the process, it was really easy and the agents were lovely to speak with! Once we were accepted they helped us move in ASAP and are continuing to help with our queries. All in all extremely professional, friendly, and well run estate agents - we will likely use them again in the future!
5/5
TrustpilotWendy Burbridge at Pattinsons was…
Wendy Burbridge at Pattinsons was brilliant, kept me informed at all stages and very helpful. Would definitely recommend and use again.
5/5
Trustpilot10/10 to Pattinsons
We found Pattinsons totally on the ball in every aspect of our sale. Everyone was up-beat and positive. Carly was tenacious and determined. Unfortunately we decided to delay our house move.
5/5
TrustpilotWell done Cramlington Team
From the initial valuation and the production of virtual tour video every member of the Cramlington Branch have worked extremely hard providing a quality personal service, both on the sale and purchase. It's a very stressful time selling and buying however the staff always had time to listen to our questions and helped to make it all happen as smoothly as possible. Due to their knowledge of clients requirements the house was sold with 24 hours. Well done to every member of the Cramlington team you have all worked so hard. We thank you for your patience and understanding. 😃
5/5
TrustpilotA big thank you to Dean
A big thank you to Dean, Jason and the team at Jarrow Pattinson estate agents. Very efficient and first class service in listing and helping to sell our property.
5/5
TrustpilotThank you Wendy!
Without the help of Wendy throughout the sales process, I’m not sure how we would’ve coped! It was so reassuring to know that we had somebody on hand that was professional, friendly and gets the job done. She was always on hand to offer support and enable conversations between us and solicitors. If there was ever something that we needed advice on, or chased - Wendy sorted it.
5/5
TrustpilotExcellent Customer Service
We purchased our new home with the help of Pattinsons. Very helpful and excellent customer service. Nothing too much trouble. A big thanks to everyone in the team, in particular Michael who was excellent in helping us throughout the process of buying. Would definitely recommend.
5/5
TrustpilotFantastic and would highly recommend…
Fantastic and would highly recommend Lyndsay and the rest of the team at the Whickham branch. Looking for our first home to buy was stressful but with the help and service from the team we didn’t have to worry about a thing. Thank you again!!
5/5
TrustpilotVery friendly helpful staff who…
Very friendly helpful staff who proactively market your property and provide regular updates to ensure the process is as smooth and straightforward as possible. They were realistictic with the property appraisal and market value which guaranteed a timely sale. Many thanks to Claire and Gemma.
5/5
TrustpilotFantastic Service
Had fantastic service and support from the Alnwick branch. Claire has been truly helpful and given me the advice I needed to help sell my late mothers home. A great team and I would use them again and recommend Pattinson Estate Agents to my friends.
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