Every review we hold for the Wallingford office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookZERO STARS. Simply the worst agency out there. Will not stop calling no matter how many times you tell them to remove you from their system. Do not give them your phone number let alone your property. Worst service I’ve ever experienced from any company EVER! Find and use a local agency - I’ve never had an issue with anyone except Chancellors!
Tom · 14 January 2020
Agent replied
I totally agree with the above. We viewed our dream property in October last year in Ascot, nr Sunningdale. After some toing and froing we were delighted to have our offer accepted. A letter was sent by Chancellors on 5th November 2019 accepting in pri…See more
★★★★★ 1/5
FacebookHow they treat staff and can fire their staff when they have been told medically and by government rules to self isolate due to illness.
To then have a call From manager to fire them!
Which this member of staff previously offered to work from home !
Absolutey disgusting and to kick somebody down when poorly as well!
Shame on you!!
Julie · 19 March 2020
Agent replied
Dear Ms Viret,
We are sorry to hear of your experience of Chancellors. Naturally, it would be unfair for us to comment on individual cases and therefore we wouldn’t be able to discuss this individual incident publicly, however if you wish to discuss t…See more
★★★★★ 1/5
GoogleNot very happy as we had a valuation done over 3 weeks ago and was told by the lady that came to value the property she would email me the valuation, even after phoning to say I hadn't received it over a week ago I still have not received anything.....very annoyed.
Sarah · 13 April 2022
Agent replied
Hi Sarah, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
FacebookI would really like to thank Lauren, David and Susannah at the Chancellors Group for an amazing job - in finding my new home in the UK. Great service - always going the extra mile. Thank you so much and I couldn’t have been happier with my new apartment.
Ole · 22 September 2017
★★★★★ 5/5
GoogleI have been impressed by the professionalism, reliability and helpfulness at Chancellors - the team has exceeded my expectations. Louise Taplin has been my main contact and I know that she has worked hard and long on our behalf - I cannot praise her too highly. Thank you.
C · 13 April 2018
★★★★★ 5/5
FacebookMyself and my husband have been dealing with Lauren Perks and cannot recommend her enough, she has been the most helpful and very forthcoming with information we needed. She has kept us in the loop all the time. We really appreciate everything she is doing for us. Thanks Lauren.
Sue · 31 October 2016
★★★★★ 5/5
GoogleLouise Taplin was our main contact at Chancellors when buying our first house and she was brilliant! Louise was a pleasure to deal with, extremely knowledgeable, personable and professional - she is a real asset to Chancellors and I would definitely want to work with her again!
Charlotte · 13 April 2018
★★★★★ 5/5
FacebookI have rented my property via Chancellors for a few years and want to thank Liz Way for managing the various tenants. She is very helpful and professional with everything that needs to be done. Liz always remains polite, efficient and offers great support and service....thank you again!
Renee · 26 October 2016
★★★★★ 5/5
GoogleWe have just sold my mother in laws house through this branch of chancellors. All the staff there do their very best to make things run smoothly. They all work very hard and would definitely recommend them. A special thanks to Louise and Neal.
Murray · 28 July 2019
★★★★★ 5/5
GoogleKestrel was great, pleasant and friendly. Turned up on time, and despite not having showed the properties before she was well informed - obviously did her "homework" first. While the properties in the end did not quite match our needs, viewing with Kestrel was a pleasure.
Philip · 13 April 2018
★★★★★ 1/5
FacebookHorrendous experience in Wycombe. Especially during Covid but even before. The team are really unhelpful, do not listen, and even if you are entitled to help legally they delay it because they work for the landlord who tends to be a big company or corporation with no empathy. Honestly just avoid this company save yourself the grief.
Elizabeth · 25 June 2020
Agent replied
I wish we had looked at this review before we had any dealings with them. Had a very similar experience in Leominster branch. Lettings manager lied to us on many an occasion & was totally unreliable
★★★★★ 5/5
FacebookA big thankyou to Sophie Taylor for your great service. Finding a property when I was out of the country is never easy. Sophie was very helpful (and patient I might add) and clear with instructions on what needed to be done. Thankyou !!
Michele · 28 February 2018
★★★★★ 5/5
FacebookThank you to Brian Lane who was really helpful. Very professional and knowledgeable
Maggie · 7 December 2016
Agent replied
Thank you for the kind words Maggie. Glad to be of help
★★★★★ 5/5
FacebookI recently bought a flat through Chancellor in Sunbury.
Many thanks to Karl Mchugh and his colleaguyes for their professional services.
The purchase took longer than I expected but Karl and his colleagues were very helpful and kept me assured and appraised throughout the process.
Saori · 28 November 2016
★★★★★ 5/5
FacebookMade an enquiry on a few viewings recently and dealt with Louise who was a great help. She took away all the stress and did a great job of staying on top of things. Very keen to satisfy, very professional and always comes back quickly.
Charlie · 2 November 2016
★★★★★ 5/5
FacebookBeen managed for around a year, Francesca is great!
Oliver · 28 October 2019
Agent replied
Thank you so much!
★★★★★ 4/5
FacebookI just wanted to give a massive thank you to Lewis Stacey from the Abingdon branch. He has been dealing with our move and I could not fault him in any way, such lovely people as well. Thank you again.
Kind regards, Sharna Dixon.
Sharna · 13 October 2017
★★★★★ 1/5
FacebookWaiting over a week for a viewing when I am a cash buyer is unacceptable. So is insisting on a BAFO on one house today and not enabling me to view the possible alternate. Staff have little or zero knowledge of the house you are viewing. All In All very very frustrating !!
Daryl · 28 November 2020
Agent replied
Thank you for bringing this to our attention Daryl, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
★★★★★ 5/5
GoogleWe purchased a house through Chancellors. Richard and Louise were really helpful throughout, with viewings, answering any queries we had really quickly and monitoring the whole process through to completion. We would have no hesitation in recommending them to anyone.
Victoria · 28 July 2019
★★★★★ 1/5
FacebookThey misplaced the keys we returned and now almost 2 weeks and still no check out inventory done. The owner has moved in and is living at the property... so any damage caused now will likely be blamed on us... no clue when/if my £2k deposit will be returned. No one ever calls you back. Would not recommend
Claudia · 9 May 2018
Agent replied
Hi Claudia, thank you for taking the time to write a review. We are sorry that you have felt cause to rate us 1 star. Please could you contact us at seniorsupport@chancellors.co.uk so that we can investigate this for you? Many thanks.
★★★★★ 5/5
FacebookOnce more, a very positive experience with the change of tenants in my flat. First class service, all very thorough and professional. Joanna has been excellent value throughout and I am very grateful to her, particularly being 8,000 miles away...
Rachid · 26 July 2019
★★★★★ 5/5
FacebookSophie Taylor was an excellent help in organising the letting side for my property in headington, she was very helpful and easy to talk too and would highly recommend chancellors to let out any property.
Thank you again
Perry and Dawn lewis
Dawn · 18 April 2018
★★★★★ 5/5
FacebookApril Montagna
existing landlords and future one's I would highly recommend April for her prompt attention in dealing with any issues you have she is very efficient and knowledge.
A great asset to Chancellors well done. keep the good work up .
Michael · 28 March 2018
★★★★★ 1/5
Facebookavoid them!!
two viewings arranged with them. one in Oxfordshire and one in Wiltshire, but agents did not show up at all.
made us to drive 1:30 hours and realising the house is under offer since a month ago.
would not be looking to buy a house if being advertised by them.
Sam · 10 August 2020
Agent replied
Hi Sam, we are sorry to read of your issue. Please contact us directly on directors@chancellors.co.uk. We will be happy to help and look into the matter for you. Many Thanks
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