Trusted Agent profile · Wallingford, Oxfordshire

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Chancellors Wallingford reviews

4.0

★★★★★ Great

418 reviews across 2 platforms

5 St Martins Street, Wallingford, Oxfordshire, OX10 0AL

Part of Chancellors, see every office.

Chancellors's office in Wallingford, Oxfordshire, at 5 St Martins Street, is rated 4.0 out of 5 across 418 reviews on two platforms, including 68 Google reviews rated 4.5.

Google logo

4.5 / 5

68

Reviews on Google

This office

Facebook logo

3.9 / 5

350

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wallingford office, from every platform, shown as written. First names only.

5/5

Facebook

Great customer service, tips and advice and what's available in the rental market ready for one of my friends to take the next step! Thanks Lauren Moorcroft for all your help !

Mags · 9 December 2016

Agent replied

Thank you

5/5

Facebook

These guys have been fantastic! We sold our house over the asking. They were all really professional and friendly - we'll done all team especially Sian, Harry and Amy @ Aylesbury Branch

Lesley · 10 November 2016

Agent replied

It was a pleasure... you've been an absolute dream to work with and what a great end to get over over price.😄

5/5

Google

We have recently bought a property through Chancellors Wallingford and have dealt with Richard Sharman who has been exceptional throughout the process. Sorting out every detail between us and the vendor. Nothing has be to much trouble arranging numerous visits to the property with various family and trades people. I would not hesitate to recommend Chancellors in Wallingford.

Brigid · 28 July 2019

5/5

Facebook

Very professional and Debbi Fulbrook was so nice helpful to a very stressing process of house moving. I wish Debbi all the best for the future. Thanks Debbi.

Christopher · 22 March 2018

Agent replied

Thank you for taking the time to leave this positive review. Please don’t hesitate to contact us if you require any further assistance.

5/5

Facebook

Thanks to Brian Lane and his invaluable advice when having to put my mother in laws house up for sale. Professional Courteous leaving us confident in his abilities.

Paul · 24 November 2016

Agent replied

Thanks Paul. It was my pleasure

5/5

Facebook

Amy Lyons is a very valuable member of staff. She explained everything in great detail for me and her customer service was out of this world. Thanks Amy!

Sean · 4 November 2016

Agent replied

Thank you Sean! Glad I could help!

5/5

Facebook

A huge thank you to Francesca Deacon for her great help today when dealing with my faulty boiler. Very friendly, efficient, professional! Highly recommended.

Ekaterina · 5 November 2019

Agent replied

Thank you so much!

5/5

Google

Throughout a very difficult situation Louise was positive, proactive and professional. Our house purchase eventually fell through despite all Louise's help but she was able to make the process as smooth as possible. We have bought and sold over 40 properties over the years and dealt with hundreds of estate agents. Louise is easily in the top ten. Many thanks!

David · 23 March 2016

5/5

Facebook

Chancellors Wallingford have been great. Especially Louise Taplin- she has worked really hard to keep us informed and does an excellent job when showing people our property.

Josie · 22 November 2016

Agent replied

Thanks Josie!

1/5

Google

Shocking level of service, we’ve had great difficulty on multiple occasions contacting any one from the office, no body can be bothered to call us back or reply to an email, today we had an appointment however the agent turned up nearly 2hrs late, she couldn’t even be bothered to give a call despite having our details. Very very disappointed

James · 13 April 2022

Agent replied

Hi James, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.

5/5

Facebook

Elysia Phillips is second to none! A pleasure to speak to and dedicated to her job. I highly recommend Chancellors to anyone.

Kyle · 27 February 2020

Agent replied

Thank you always happy to help!!??

1/5

Facebook

I bought a flat from chancellors. Basically had no contact from them in the 5 months the property took to complete and my emails were ignored. When the property completed they didn't have the keys to the back door. This despite the fact they had used a key to show us outside during the viewing. Liars trying to cover up the fact they had lost keys. Would use a different more professional estate agents.

Michael · 20 February 2017

Agent replied

Hello Michael, sorry to hear that there were issues during the purchase of your property. We hope all has now been resolved, but we'd be keen to look into what went wrong - please get in touch via seniorsupport@chancellors.co.uk with details, including the address of the property in question, and we'll investigate.

5/5

Facebook

Zamir was extremely helpful and showed us around a range of suitable properties. His local knowledge and appreciation of our position made the appointments extremely productive.

Matthew · 9 December 2016

Agent replied

Thank you! hope to find you your perfect property soon

1/5

Facebook

The worst possible agents I have ever had the misfortune to know. They refuse to organise any viewings to anyone other than a cash buyer ! Where do they expect you to live when your house is sold ? The rudest,most condescending,arrogant people in the world. Are chancellors trying to control the whole property market with their aggressive tactics?I would never market a property with them as they refuse to allow viewings.

Antony · 10 March 2018

Agent replied

agree

1/5

Facebook

I would be very careful about letting a property through Chancellors. We sadly used them for a year and found them to be of very little help. It appears that they allow tenants to damage your property whilst living there and give you zero support in claiming this money back out of the deposit. They act through a sub company called Thameside management and the staff there are neither knowledgable or helpful.

Lewis · 2 June 2017

Agent replied

Hello Lewis and thank you for your feedback. Please get in touch with us via seniorsupport@chancellors.co.uk with details of the property address in question so that we can investigate. Thanks in advance.

5/5

Facebook

Highly recommend James Livingstone in Aylesbury branch. He's very helpful and good following up! Amazing Aylesbury team too!

Cora · 8 July 2020

Agent replied

Thank you Cora for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

Very happy with the service provided, Francesca Deacon has been managing the property and has been efficient and very helpful

Jon · 14 October 2019

Agent replied

Thank you so much!

5/5

Facebook

Sean Randall has been very impressive. My tenant, a good guy, has had to leave, and Sean has been top notch in working through the things that need to be done and arranging them all. He's even kept me posted with what's happening. Can't ask for more than that :) Best wishes Bob Gilbert

Bob · 26 June 2018

1/5

Facebook

I’ve lost count of the number of times I’ve had ‘George’ from Chancellors (Slough) leave me a voicemail, despite emailing them to ask them to stop! Arranged a viewing, they didn’t turn up, which is why I’m not interested in having anything to do with them. When I phoned them, no one seemed to know what was going on! My husband wasted his day off waiting around for them.

NC · 2 May 2018

Agent replied

Good Afternoon, thank you for taking the time to write a review. I am sorry to hear of your negative comments. Please could you forward your details to seniorsupport@chancellors.co.uk so that we can investigate this for you? Many thanks.

5/5

Facebook

Very professional and so quick Rebecca Chen was updating me all the time she and everyone was very helpful, I'm happy I bought my dream home finally with no complications and I didn't need to worry about anything as a first time buyer, thank you Chanclers, special thank for you Rebecca Chen 🌷💝

Suhair · 26 September 2017

5/5

Facebook

Amy Lyons has been an incredible help and really helped explain the renewal process with me in great depth. Fantastic service.

Lawrence · 5 November 2016

Agent replied

Thank you Lawrence! Glad I could be a help!

5/5

Google

Outstanding! We were really lucky to have had the support of David and the team at Chancellors during our recent home purchase. To say they went above and beyond is an understatement. Great communication, helpful with enquiries and keen to give their time to make things happen. We can't recommend Chancellors highly enough.

Heidi · 28 August 2015

5/5

Facebook

Jayne Morris (Kington/Leominster Offices last year) was always cheerful and full of fun. At the same time she got on with the job and got things moving in all senses of the word. She found me an excellent rental which I needed between selling and buying. I would certainly recommend Jayne!

Judith · 14 September 2017

5/5

Google

With first buyer the chain failed. Our second sale was negotiated by Louise Taplin.We had a few difficult issues but Louise was excellent. She kept us informed, responded to emails quickly and was very supportive to us, the vendors and the purchasers.Thank you very much Louise. Julia Longman

Paul · 28 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Chancellors Wallingford

How many reviews does Chancellors Wallingford have?

Chancellors's Wallingford office has 418 reviews across two platforms: 68 on Google, 350 on Facebook (across the whole business).

What is Chancellors Wallingford's rating?

Chancellors Wallingford is rated 4.0 out of 5 across all 418 reviews, and 4.5 out of 5 on Google from 68 reviews.

Where is Chancellors's Wallingford office?

Chancellors Wallingford, 5 St Martins Street, Wallingford, Oxfordshire, OX10 0AL.

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