Trusted Agent profile · Wakefield
★★★★★
2,302 reviews across 2 platforms
12 Wesley Street, Castleford, WF10 1AE, Wakefield, WF10 1AE
Part of Reeds Rains Favsco 23, see every office.
Reeds Rains's office in Wakefield, at 12 Wesley Street, is rated 3.8 out of 5 across 2,302 reviews on two platforms, including 303 Google reviews rated 4.7.
Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
5/5
TrustpilotBrilliant service from reeds rains…
Brilliant service from reeds rains helped us the whole way we had a few issues with our solicitors and a bit of a prolonged waiting time to get everything sorted but reeds rains kept in contact at all times and answered any questions we had overall would recommend to anyone
1/5
GoogleTerrible letting agents. Repairs take several months to get done (if at all) and they only seem to get done when I chase up multiple times. Would not recommend - avoid!
5/5
TrustpilotListens to sellers requirements
Flexible approach Willing to listen to sellers requirementsGood updates Quick and responsive service Sold house quickly
5/5
TrustpilotThankyou
Just wanted to say a big thankyou to reeds rains at preston , especially sue & Rachel for all the help they have given my daughter & me buying her first home they have all been very helpful & understanding we’d have been lost without them thankyou so much guys !!! Highly recommended
5/5
GoogleI had such a great first time buying experience with Reeds Rains. The whole process was made so smooth-sailing and quick! I must mention Jack, who worked tirelessly and went out of his way to ensure speedy completion and made the entire process stress free. I could not recommend enough!
5/5
TrustpilotStockton on Tees branch/ Middlesbrough.
Stockton-on-Tees/Middlesbrough branch.Definitely would use my local Stockton on Tees branch again so informative kept me updated, no matter how trivial including Middlesbrough branch, very impressed.Darren Hughff.
Hi Darren - Thank you for the excellent review, we will be sure to pass this on to the branch in Stockton, we're so happy you've had a great experience with us! Many thanks,Reeds Rains
5/5
GoogleGreat service from Anne Body, Shelley Herod and the rest of the team. As a first time landlord they made the whole process very easy for me.
Thank you very much for your 5 Star review glad to help in anyway we can and always here to help. Kind regards Anne and Shelley
5/5
TrustpilotSusan and the team were very helpful…
Susan and the team were very helpful from the start. Very professional
5/5
TrustpilotReeds Rains in Shevington - An excellent service from start to finish.
An excellent service from start to finish. The team worked tirelessly to give me the best service. Special mention for Janet who went above and beyond in helping me through what was a very emotional purchase for me. Nothing was ever too much trouble and she took as much stress from me as she could. I would recommend them highly.
5/5
TrustpilotVery quick sale
My house hasn't been up many weeks and already sold for full asking!David and the girls have been very professional from the off.Friendly, helpful and always call back if you leave a message.Excellent service upto now.
5/5
TrustpilotWe have used Reed Rains several times…
We have used Reed Rains several times and each time we have had excellent service
4/5
TrustpilotImprovement in communication with…
Improvement in communication with clients would take you up to 5 stars,
Thank you very much for the feedback. I will pass on to the branch.
5/5
GoogleExcellent service lovley happy smiling staff a great place to have done busines with.shellyy was excellent doing everything she said she would do. Thank you so much.
I really appreciate your kind comments on the service you received, they really mean a lot. Thank you, Shelley
5/5
TrustpilotReeds Rains were my first choice
Reeds Rains were my first choice after years of experience of using them in my capacity as a landlord and finally as a property seller.The marketing of my property was quick and efficient, resulting in a quick sale at a sensible price with good advice at every stage of the process.
5/5
TrustpilotWow definitely 5 out 5
Wow definitely 5 out 5 I had Alison Bullock from chapel house branch out yesterday. Her time keeping was spot on, her local knowledge was superb, her manners and enthusiasm was amazing. As a sales negotiator she really was the best sales person I have seen for a long time. And I should know!
5/5
TrustpilotGreat Support - Let in Wakefield
Searching for a house in Wakefield, West Yorkshire, I was kindly supported by Reeds Rains team, specially Samantha Russell, the Lettings Manager.Despite of the limited offer in the region for a 4 bedroom house, they give me all attention and actively tried to bring me options.Thank you.
5/5
TrustpilotHi the sale team in my local branch is…
Hi the sale team in my local branch is very good they worked very hard to sell my property and kept me updated all the time I will definitely recommend them
5/5
TrustpilotReview
Throughout the process the staff have been extremely helpful and supportive.
Great to hear. Thanks for the review.
1/5
TrustpilotDO NOT USE REEDS RAINS LETTINGS IF YOU…
DO NOT USE REEDS RAINS LETTINGS IF YOU ARE A LANDLORD!The reeds rains letting centre is there not to do any work just to siphon off money
We're sorry you're unhappy with the service received Debdeep Dey. We're not aware of any current issues outstanding. We would really like the opportunity to put this right, and would be grateful if you would contact us on rrcustomerrelations@reedsrains.co.uk to provide more details.Many thanksReeds Rains
5/5
TrustpilotPleasant and helpful staff
Pleasant and helpful staff. Always keep me updated
Great to hear, thank you!
5/5
TrustpilotHad a great experience with Reeds…
Had a great experience with Reeds Rains. Easy to get a hold of, prompt in their replies and superb customer service. Was working with Tyreece from the Catford branch who was extremely helpful along each step of the process, ask for him if you end up going with Reeds Rains! 5/5RegardsAdam
1/5
TrustpilotNever go here
Not even worth a 1 star never been so let down to lack of service. Will get more communication out of a brick wall
Hello Dorris - We are sorry to hear about the communication difficulties. Could you please let me know which branch it is you have dealings with?Kind regards,Reeds Rains
1/5
TrustpilotNot worthy even of one star
Not worthy even of one star. They sent out contract for renewal tenancy and failed to pick up that statutory notice periods have changed twice during Covid. They are still advising that it’s two months when in fact it was extended to three and now six months. An absolute joke of a service.
5/5
TrustpilotAbsolutely first class service
Absolutely first class service, upfront and transparent with everything they provide. Great communication and friendly staff.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Reeds Rains Castleford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wakefield.
