Trusted Agent profile · Wakefield
★★★★★
2,302 reviews across 2 platforms
12 Wesley Street, Castleford, WF10 1AE, Wakefield, WF10 1AE
Part of Reeds Rains Favsco 23, see every office.
Reeds Rains's office in Wakefield, at 12 Wesley Street, is rated 3.8 out of 5 across 2,302 reviews on two platforms, including 303 Google reviews rated 4.7.
Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
1/5
TrustpilotTerrible
Trying to rent a property is the worst thing to do with these idiots best thing this company can do is go bust they have no communication skills what so ever
Hello. We're sorry you're unhappy with the service received. I have completed a 'Find Reviewer' to try and obtain more information about you so that we can try and address the problems. Alternatively you can email us on rrcustomerrelations@reedsrains.co.uk. Reeds Rains
5/5
TrustpilotSelling family home
We were selling our late mother’s house and received excellent service from all at Carrickfergus branch great advice and were kept informed all the way through the process.Would have no hesitation in recommending this team.
5/5
GoogleLaura was incredibly friendly and helpful and sorted out the whole process incredibly quickly and efficiently.
5/5
TrustpilotThank you Reeds Rains
I would like to thank all of the staff at Reeds Rains for there work in finding me suitable accommodation. I was in need of accommodation in a timely manner and they found me a home and I'm grateful as the whole experience was made easy because they are very efficient and professional.
5/5
TrustpilotReeds Rains very helpful
Reeds Rains very helpful, was there every step of the way through helping me buy my first house I highly recommend.
5/5
TrustpilotHelpful
Keeping us informed through out our sale, not completed yet but very happy so far.
Thank you
5/5
TrustpilotMy wife and I have several properties…
My wife and I have several properties that we rent and this was our first experience of using Reeds Rains. It will not be the last. Viewings organised very well with good notifications, vetting process clearly robust, smooth handling of all aspects. Excellent from all the team including Zoe and Scarlett.
5/5
TrustpilotNatalie was super helpful towards me
Natalie was super helpful towards me - thank you !
5/5
TrustpilotA wonderful experience
The manager and staff were all very professional and very helpful. They kept me updated with everything from start to finish. A wonderful experience. I would definitely recommend Reeds Rains to anyone buying or selling their property.
5/5
Trustpilotthe staff is great and very efficent…
the staff is great and very efficent and helpful
Great to read your review <3
3/5
TrustpilotGreat first impression but service was…
Great first impression but service was very poor. Lack of information and feedback I had to keep chasing up. Disappointed with photos. Went in branch to discuss price decrease. Was left to stand over desk no chairs provided or beverage offered. Make to feel uncomfortable
5/5
TrustpilotReeds Rains Brockley office
Reeds Rains Brockley office We received an amazing friendly service since beginning of our home hunting journey, Gentrit, Rachel and our property manager Lauren, they are great team, even the service still continue the same system after we moved in, whenever we need anything or any question in mind Lauren on the phone.I would highly recommend👏👏👏
5/5
TrustpilotGreat local knowledge and the staff…
Great local knowledge and the staff really listen to what you say. I had 3 viewings and 2 offers ( one accepted) in 4 days so Reeds Rains obviously do their homework in marketing properties to the right people. Highly recommended.
1/5
TrustpilotTerrible customer service
The customer service is absolutely terrible,I've been trying for a week too phone them there's been no answer and been told too leave a voicemail and get back too me but they have not it's been over 2 weeks and I still haven't heard anything.
5/5
TrustpilotSuperb Service
From our first initial meeting with Myles and viewings carried out by Kaz and Laura, everyone of them were professional, friendly and on hand whenever we had any questions. They made a sale very quickly and we look forward to completing soon. We would highly recommend this Company
5/5
GoogleGrate company,professionals at top of the game,made all aspects easy to understand and the paperwork was done in no time. Would definetly recomend.grate job you guys.👏😁 …
Thank you Ionut, its been an absolute pleasure working with you. Many thanks for choosing to use us here at the Castleford branch and all the best in your new home. Regards Anne
5/5
TrustpilotVery professional
Very professional, friendly estate agents. Presented me with a fully documented report about my property including best phone networks, and details on the surrounding area together with prices on similar properties nearby before viewing mine.
1/5
TrustpilotThey don’t return calls or answer…
They don’t return calls or answer emails, my experience as a buyer has put me off ever using them to sell.
Hi Gemma,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
Trustpilotvery helpful
very helpful, knowledgable and always upfront with everything
Thank you :)
5/5
TrustpilotJust sold house through stanley branch…
Just sold house through stanley branch and excellent team , everything went smooth and straight through can't thank the team enough would highly recommend reeds and Rains
Hi Mackay - Thank you for the kind review, we will be sure to pass this on to the branch in Stanley, we're so happy you've had a great experience with us! Many thanks,Reeds Rains
5/5
TrustpilotEvery one so friendly n helpful
Every one so friendly n helpful. We’ve just a sale so hoping it will go through quickly
5/5
TrustpilotExcellent customer service
Excellent customer service. Staff very helpful and courteous. Knowledgeable and friendly. Always responded quickly and efficiently.
5/5
TrustpilotPerfect from the start from getting…
Perfect from the start from getting Gareth round to value the property then everything else just fell into place the office staff were so helpful anytime we phoned they were always helpful and best of all it as took less than two weeks to sell the property. Thank you all at Reeds Rain
5/5
TrustpilotI want to thank you for all your help
I want to thank you for all your help. You managed to sell it really and I am really pleased with the price. So thank you very much. I am so happy with the work you all did.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Reeds Rains Castleford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wakefield.
