Trusted Agent profile
★★★★★
250 reviews across 1 platform
Office 14 Rear Walled Gardens, Nostell Business Estate, Wakefield WF4 1AB
RedRoots Property's Wakefield office at Office 14 Rear Walled Gardens is rated 4.9 out of 5 across 250 reviews on 1 platform, including 250 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.
Trusted Agent 2026 results for RedRoots Property. Each award is assessed separately from the review sites.
Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
5/5
GoogleI recently sold my mum's house and had the pleasure of dealing with Stephen and Nichola at Redroots and I couldn't be happier with the service we received. From start to finish, the team was professional, supportive, and incredibly efficient, everyone question i asked was answered and nothing was ever too much.
Thank you Sarah❤️
5/5
GoogleSelling my house in Wakefield with Redroots Property was a seamless experience. Their team was incredibly professional and knowledgeable, providing valuable advice on pricing and marketing. They kept me informed throughout the process and handled everything efficiently, from viewings to negotiations. Thanks to their expertise, my home sold quickly and for a great price (They got £6k over asking). I highly recommend Redroots for anyone looking to sell their property - exceptional service and results and i will be telling all my friends about them.
Thanks so much Gemma!
5/5
GoogleCan’t recommend Danielle and Reece at RedRoots enough! From start to finish they’ve been so quick with everything and kept in contact with regular updates throughout the whole process. Danielle is amazing at her job, so friendly and approachable and will do anything to assist. Couldn’t have wished for better agents! Thank you so much.
Thank you for your kind words Megan - glad we were able to assist!
1/5
GoogleHi I have been with Mr Geer for many years since. Since March 2025 I have had no communication no response to calls text or emails. Since March 2025 I have not been paid for all 3 of my property’s. I haven’t even received my keys or been …
Hi Sidera, As mentioned throughout several phone calls, your complaints are in relation to another company and not RedRoots. … More
5/5
GoogleLaura was brilliant when showing us around our now home. Through the process she was really friendly, professional and kept us well informed. Thank you so much Laura!
Thank you Eve!
5/5
GoogleI was shown around by a pleasant gentleman called Reece, very informative & helpful very knowledgeable & was able to answer all my questions. Daniel was extremely knowledgeable & helpful explaining everything & making sure I was aware of everything. In all a very pleasant experience all through wound recommend Red Roots to anyone
Hi Michael - thank you very much for your review. Great to see you move into your new home yesterday. Wishing you all the best settling in!
5/5
GoogleWe would like to thank Stephen at RedRoots Property for going the extra mile, he always kept us updated on the progress to ensure a smooth transition. Thank you Stephen definitely a 5 star service.
5/5
GoogleEarlier this month we requested a viewing of a property being marketed by RedRoots Property and, from first contact, it was clear that we were dealing with high calibre property professionals with a commitment to customer service. Stephen Geer organised our viewing promptly and provided clear communication and guidance. The viewing itself was conducted in a way that coupled knowledge of the property, and the local market, with charm and good humour. Our questions about the property were answered fully and honestly both "on the day" and in subsequent correspondence. We were impressed by our experience with RedRoots Property.
Thank you very much Ian!
5/5
GoogleHow we regret wasting 6+ months with a different agent before switching to RedRoots🤦🏻♀️. Although the previous agents also had lots of good reviews, the difference between the two companies was like night and day. From the first call and …
Thank you so much for your kind words. We always appreciate a detailed review of our services and it’s great to share your words and highlight Laura’s service levels. Thanks again, all the best.
5/5
GoogleA great experience and support from Steven and the team at Red Roots. Always on hand to answer any questions or queries. Our house received lots of interest in a matter of hours of it going live. Danielle negotiated a great deal that worked for everyone. Professional and friendly. Thanks!
Thanks very much Dave. Great to work alongside you!
5/5
GoogleA big thank you to Stephen and the team for giving regular updates on a quick and smooth purchase If your looking for an estate agent the keeps you informed on the progress of a sale with a personal touch I would recommend RedRoots estate agents
Thanks very much Dave, hope the refurbishment works are going well!
5/5
GoogleHad a really great experience thank you to Danielle at Red Roots. She made the whole experience really easy and couldn’t have helped us enough, she went above & beyond. Thank you so much!
Thank you very much Emily! 😊 …
5/5
GoogleReece has been amazing from the start , he has been so friendly , and on the ball all the way through he has been really patient with us and not pushy at all , he has gone above and beyond and we are happy to be dealing with him , by far one of the best in our eyes Can not recommend this estate agent enough , they have gone above and beyond , 100% recommend , Reece has been absolutely amazing from the start , thank you for making it a pleasurable experience for us all xx
5/5
GoogleIf i could give 10 stars i would We have now SOLD STC. An amazing big thanks to Reece Maddick stephen and rest of team from RedRoots estate agents who have gone above and beyond to help sell in less than a week willing and ready to help 24/7 these definatley dont work 9 till 5 . These cheap online estate agents maybe just that but dont get the service you need. Please before going with anyone else just try and book a viewing with them first its crazy and stressfull and near on impossible. Then ring the best and book your valuation with reece and get an amazing service
5/5
GoogleSince the beginning it’s been fantastic service and extremely easy. Reece has been with us along the way and has been available day in and day out. Couldn’t recommend redroots enough. Hard working, always a phone call or message away. Thankyou for all your support and help.
Thanks for the great feedback Abigail, really pleased we were able to help!
5/5
GoogleWhat can I say about RedRoots.... Absolutely professional independent estate agents. So much local knowledge and experience. Don't use other estate agents use RedRoots. After an extremely poor service from …
Thanks very much Ailsa! So glad we got there in the end❤️🏡 …
5/5
GoogleI couldn't recommend Redroots enough! Reece and his team have been amazing. In less than a few week they have sold our house. From the professional pictures to the last few signatures this service and support has been next to none! Thank you REDROOTS ❤️
Thank you Emma👍🏼 …
1/5
GoogleI booked a viewing for a house that was for sale on redroots. so we woke up at 5am so me and my siblings got ready, and we left the house at 06:30 ( we traveled using public transport ). After travelling for over +2 hours when we finally got there there was a guy waiting for us at the door. His facial expressions changed after seeing us ( we are south Asians Muslims ) which made us pretty uncomfortable. He denied us the viewing because APPARENTLY the door wasn’t opening. So we left the place quietly and he didn’t even apologise. I went back to ask him about mortgages and he replied saying that he will ask somebody to contact us. Nobody even contacted me since yesterday or made an apology for wasting our time, we were all fasting as it’s Ramadan so +4 hours of travelling with no food or drink. NEVER IN MY LIFE I FELT SOOO UNCOMFORTABLE THANK YOU VERY MUCH REDROOTS BUT NEVER AGAIN. ( RACISTS )
Hi Danish, I am saddened to see your comments. In response to your comments I would appreciate the opportunity to respond. I firstly want to put on a record that we are very apologetic about the situation that we could not gain access to the property. As mentioned we were at the property a few days before with no issues however over night it appeared the property lock had been maliciously vandalised, something we only found out 20 minutes before the appointment when we turned up for the viewing. As apologetic as we are, we clearly showed you the damaged lock to show the issue clearly that we could not gain access, even with our maintenance team tried to find a temporary solution - That said; I am left feeling strongly disheartened in the claims that this was some form of Racism? The fact that we had arrange a locksmith to come out the following day and offered you the next viewing availability surely shows there was every opportunity given to show you around the property. As for the time of the day, we had appointments available throughout the day so if the morning time was an issue then, had you informed us of this we could have easily accommodated. As for the introduction to the mortgage broker, this was done and there is evidence a voicemail had been left with the details that you had provided within 1 working day after the Easter bank holiday weekend. It is disappointing that when I have just spoken with you on the phone that you’ve reacted in an aggressive manner and hung the phone up on me as I try to remedy the situation and again we completely refute your unsubstantiated claims of Racism. Yours sincerely, Stephen
1/5
GoogleMe and my partner purchased a house through RedRoots property and we were sold a product that wasn’t necessary but cost us thousands. We weren’t properly advised on where the money was going to as we was led to believe it was a deposit for the house and the deposit was going to the owner but it didn’t, it went to RedRoots property and an auction company. I have been in touch with the founder of the company who said he had replied to my email but hadn’t, so I’ve asked for the email to be resent and I’m now getting no response.
Hi Megan, It is disappointing to see you have left this negative review of your experience with buying through us. There are a few points you have raised which I would like to respond to. When someone chooses to sell their home through RedRoots, we outline the options of differing methods to sell. We are then instructed by the homeowners as to which method fits their circumstances. In this instance the previous homeowners of your home instructed us to sell via a secure method of sale to ensure the transaction has the best chance of going through within the timescales which met their needs. As an agent, we then market the property to reflect this to find a suitable buyer, which in this instance was you. We do not ‘sell a product’ to a buyer. In your case, with the seller opting for a secure sale, a deposit was paid (which goes to the seller) and an admin fee is paid which goes to the secure sale company. These are clearly presented on a one page document which you have signed to accept. Should you still feel you didn’t understand then there is the additional recommendation to seek legal advice, something which again you have signed to say you understand and are happy to proceed with. Naturally there is an electronic audit of this documenting your willingness to secure the property with the associated fees and proceed the purchase. In terms of the communication, as you know we have had various lengthy phone calls and I have got back to you on each of your sporadic emails over the last several months since your purchase went through. My last email to you was relating to the fact that as much as I have tried to find some form of resolution, I am unable to help further. I did state in the email that I had felt we had been through the circumstances several times and given that we were going round in circles, I have advised you to speak with The Property Ombudsman who can independently look into this case should you still feel aggrieved as part of our company complaint procedure. That said, we’re a small family run business and pride ourselves on our great local reputation - in this instance given your comments and feelings, we have not met your expectations for which I can only apologise and wish you well in your new home. Regards, Stephen Geer, RedRoots Property
5/5
GoogleI chose RedRoots to sell my property, as I’d heard good things about them & they were right. From the 1st valuation to the completion date & beyond, they have been fantastic to work with. …
Thanks so much Ruth!🙏🏻 …
5/5
GoogleBig thank you to Redroots and especially to Stephen and Nicola who have done a great job in selling my home and helping me every step of the way great customer service and excellent communication throughout!
Thanks very much Dan, we’re so pleased to see things finally click into place for you and glad we were able to play our part in your home moving journey. All the best. … More
5/5
GoogleRedroots are fantastic. So easy to get hold of, always helpful and go above and beyond to assist any needs we have as landlords. Danielle has been fantastic at managing our properties.
Thank you Charlotte 🙏🏻🏡 …
5/5
GoogleWould definitely recommend to family and friends. Stephen and Danielle were great very professional and friendly. Always ready to answer any queries we had even after the big move. Thank you Tracy and Paul
Thanks very much Tracy and Paul. We wish you the very best in your new home, you’ve been a pleasure to deal with - thank you🙏🏻 …
5/5
GoogleThe whole team, especially Danielle, are polite and courteous letting agents, who take compliance and organisation seriously, and are always a pleasure to deal with. Have never had an issue, and would highly recommend.
Thank you Gareth - always great to hear positive feedback valuing essential fundamentals of the Lettings process!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
RedRoots Property's Wakefield office has 250 reviews across 1 platform: 250 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
RedRoots Property is rated 4.9 out of 5 across all 250 reviews, and 4.9 out of 5 on Google from 250 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: RedRoots Property, Wakefield won Gold.
RedRoots Property, Office 14 Rear Walled Gardens, Nostell Business Estate, Wakefield WF4 1AB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.