Trusted Agent profile · Wakefield

Bridgfords Wakefield Sales reviews

★★★★★

773 reviews across 2 platforms

176-180 Lower Kirkgate, Wakefield, WF1 1UD, WF1 1UD

Bridgfords's office in Wakefield, at 176-180 Lower Kirkgate, is rated 3.2 out of 5 across 773 reviews on two platforms, including 317 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Bridgfords won in 2026.

Google logo

4.7 / 5

317

Reviews on Google

This office

Trustpilot logo

456

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Wakefield office, from every platform, shown as written. First names only.

5/5

Google

I have recently bought a house through Alex at Bridgfords, I found him very professional and helpful at all times. Lee arranged our mortgage and found us a fantastic deal, he was professional and went the extra mile to ensure it went through smoothly. We will now be be letting our property through Bridgfords. I highly recommend Bridgfords as they offer a great all round service.PositiveProfessionalism

Jon · 24 October 2021

Agent replied · 23 October 2024

Thank you for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Appalling service and very…

Appalling service and very unprofessional letting services ,My wife and I signed up with Bridgeford (Withington office) to find a tenant for our BTL property and things went from bad to worst as we were constantly chasing them for update with progress with no response to our email and their phone was always diverted to an answering machine ,Eventually they found us a tenant and the tenant was moved in on 3rd of Aug but we had to wait until 13th of Aug to receive our rent after chasing them repeatedly plus we are still awaiting payment of DPS monies which we have signed up to our own DPS scheme to secure the holding deposit .After talking to tenants I also found out they had paid the deposit and first month rent at the end of July hoping to move in on 1st of Aug and they were very dissatisfied with Bridgfords handling their process of moving in on 1st of Aug as promised .We used their let -only service and Bridgeford should have released the rent and deposit monies upon letting the property promptly .In hindsight I should have checked their trust pilot review before employing their services .As a landlord I will not be recommending them to any of our friends and fellow landlords.

HomayoonMofarrah · 19 August 2023

1/5

Trustpilot

Total lack of communication

Total lack of communication. Not responding to emails or phone calls.

Holly · 21 March 2026

4/5

Trustpilot

I would like to express my heartfelt…

I would like to express my heartfelt gratitude for the exceptional service and efficiency in handling the rental procedures for my new accommodation. I truly appreciate the efforts made by you and your team to ensure a smooth process, despite the complexities involved in my case. As a non-British citizen transitioning from being a student, I was very concerned that the rental process might be challenging and time-consuming. However, you went above and beyond to guide me through the necessary steps and paperwork, making the entire process seamless and stress-free. Once again, thank you for making this crucial transition in my life so smooth and hassle-free.

Mohan · 29 July 2023

1/5

Trustpilot

Sadly I won’t go into details but had a…

Sadly I won’t go into details but had a truly awful 1 star experience with Louise sawyers,

Greg · 25 January 2026

1/5

Trustpilot

Happy to waste your time

Awful experience. It started with receiving numerous phone calls despite being informed that I was unavailable that day. My original viewing had been rearranged without my consent or informing me, to a day that I had stated I was unavailable. Resulting in no estate agent showing up to my originally scheduled viewing. When phoned to find out what was happening the estate agent rearranged to later that day, to which they didn't show up again because they had miss placed the keys to the property, resulting in wasting 3 hours of my day off, and untold worry to the sellers. Absolutely disgraceful service, with no respect for their clients time or property.

Ellen · 6 July 2023

5/5

Trustpilot

Great experience with Luke Squirrel

I had a really smooth experience with Bridgfords and this is all thanks to Luke Squirrel, the lettings negotiator who helped me through the process. He was e totally helpful with accurate information and timely response. Thank you Luke !

Olamide · 5 October 2022

5/5

Google

Bridgfords absolutely deserve a five-star rating. They recently helped me to rent out my flat and I found the process incredibly smooth and efficient from start to finish. Matthew and Sarah in particular have been brilliant. They’re friendly, proactive and professional, and both went above and beyond for me on more than one occasion. I wouldn’t hesitate to recommend Bridgfords.PositiveResponsiveness, Quality, Professionalism, Value

Change · 24 October 2021

Agent replied · 23 October 2024

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Google

A joke, no wonder their for sale properties constantly need reducing, no one is willing to take a phone call! Embarrassing.

Matthew · 8 December 2024

Agent replied · 22 December 2024

Hello Matthew, Thank you for your feedback. I'm sorry to hear about your experience and would like to understand more about what happened. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team

5/5

Google

Sarah and Royston have both been exceptional in every aspect of the lettings experience, providing a professional and friendly approach. I couldn’t be happier with the service from the team!

Jack · 13 July 2024

Agent replied · 9 January 2025

Thank you for taking the time to leave us this great 5* review Jack. Kind regards, Lucy, Customer Relations.

1/5

Google

Having so many issue with new house I’m renting. Mould and damp but birdgefords do not want to help, months after month and issue is still going on, not great to use while renting, buying from them may be different

Curtis · 15 May 2025

5/5

Google

I can highly recommend the lettings team at Bridgfords to source good quality tenants in a prompt, efficient and professional manner. Sarah B has gone over and above in her own time to make sure we have been reassured throughout this process.

Kimberley · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Sarah and Royston have both been exceptional in every aspect of the lettings experience, providing a professional and friendly approach. I couldn’t be happier with the service from the team!

Jack · 25 June 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us this great 5* review Jack. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Avoid this company at all costs

This estate agents are the worst I have ever dealt with. I have had a deposit issue with them since 2022 and this has remained unresolved because the branch manager is very unhelpful, obnoxious and rude. She doesn’t have the word assist or help in her vocabulary. I have had several conversations with her via email but somehow on my recent contact she has sent a reply citing confidentiality. Yet she has sent emails with personal information and details previously. After that she commands you to call the office phone which is never answered.

Sandra · 27 April 2023

1/5

Trustpilot

The worst experience I have ever had…

The worst experience I have ever had with an agency.They are rude and not professional. They pretended to have the money via call before I even received a proper contract for the flat.Then, they told me to get the keys and find the flat by myself. They did not even show me where the flat is. I will avoid to have deals with them in the future.

Simona · 4 March 2024

1/5

Trustpilot

Avoid this agency by all means

Avoid this agency by all means. They attract landlords who will lie to you about the history of the property and it’s current state (mine was infested with massive rats which the landlord claim to know nothing about until I called exterminators who found evidence from a different extermination team)The staff will make promises to you and not fulfil them ( I agreed to take a contract pending they would clean the property, however it was inhabitable for 3 days before the landlord arrived to clean. Agency promised to refund those three days but choose to ignore this state 6 months down the line and this cost me money as the tenant.I have never written a review in my life and I’ve rented for 10+ now and I have experience a lot. I would never recommend this agency even to my worse enemy.

Collins · 5 April 2023

1/5

Google

Absolutely terrible. Would not recommend letting from this company. Take forever to get repairs done and then send engineers, builders, etc round with no warning at all.

Grei · 25 July 2024

Agent replied · 23 October 2024

Hello Grei, I'm sorry to hear about your experience. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Used Bridgfords Wakefield for Lettings and a Sale

Used Bridgfords Wakefield for Lettings for 13 years and found them very professional throughout. Sold the flat thru their Sales Dept in the last 4 months and again they were excellent. They sorted problems which I was unable to deal with as I was out of area. Sarah Bath and Vicki Fraser were excellent

Customer · 6 June 2018

5/5

Google

Amazing people and so helpful would recommend to everyone who need a lovely home fast service too cant thank you all enough

Bradley · 9 October 2024

Agent replied · 23 October 2024

Thank you Bradley for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

This is my first experience with any Agency in UK. At Bradford Halifax, I have interacted Feriel and Alex, Both are very soft spoken. At initial level both help me a lot on required queries and building understanding on process.

Pushkaraj · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Excellent service throughout the whole…

Excellent service throughout the whole move process. Can’t thank Ben enough as he ensured everything went as smoothly and quickly as possible! Thank you so much again. Highly recommend

Lauren · 5 June 2023

5/5

Google

Great service from the start. Alex took a great interest in our property and pitched it at the price which we felt was spot on. Within 24 hours we had a queue of potential buyers lined up. The photographer also did a great job at capturing the property at its best.

Steve · 24 October 2022

Agent replied · 23 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

First home - couldn't have done it without them!

I recently bought my first home and couldn't have done it without the help of Chloe, Ryan and Gemma. They offered their support from start to finish and always explained what was happening. They were always there to talk and would reply to emails quickly. They really eased the stress of moving into a new home. I will definitely be using them again in the future and will be recommending them to family and friends who move within the area. Thanks so much to the whole team at Bridgfords x

Leah · 28 January 2023

5/5

Google

Alex who did the valuation for my property was very knowledgeable and informative on the process of selling. My property sold within a week of being advertised. Alex and Amy in the sales office were extremely attentive and communicated information well when needed. I would recommend Bridgfords to family and friends for a fast and efficient sale. ThanksPositiveProfessionalism

Emily · 24 October 2021

Agent replied · 23 October 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

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Questions about Bridgfords Wakefield Sales

Has Bridgfords won any awards?

Yes. In The Trusted Agent 2026 awards: Bridgfords, Wakefield won Trusted Agent; Bridgfords, Stockport won Platinum; Bridgfords, Sale won Gold; Bridgfords, Halifax won Gold; Bridgfords, Burnley won Gold; Bridgfords, Stalybridge won Trusted Agent.

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Tell us what you need and we'll put you in touch. Bridgfords Wakefield Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wakefield.

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