Bridgfords Wakefield Sales reviews

★★★★★ 5/5

Google

We were referred to Bridgfords by a close relative and specifically referred to Lee Johnson, who has been nothing but amazing from start to finish. Myself and partner are first time buyers and had a limited understanding of the process and where to start. Lee guided us through every detail step by step making sure we had all the information we needed and gave us valuable advice throughout the entire process. As we are purchasing a house during the pandemic all of our interactions with Lee have been remote, but the nevertheless service has been outstanding. I would highly recommend both Lee and this company to support you in whatever way you need.PositiveQuality, Professionalism

David · 24 October 2021

★★★★★ 1/5

Trustpilot

made me complete 5 recaptchas to…

made me complete 5 recaptchas to unsubscribe from their spammy emails. this is a tactic to waste people's time so they give up and stay signed up to emails. why would I need to prove my identity to unsubscribe from emails? even a hacker would have better things to do

Nicholas · 13 August 2025

★★★★★ 1/5

Trustpilot

Just don't waste your time

If you want a company of people with minimal care for you and the process, who don't do what they tell you they are going to do, and then when you're trying to find out where things are up to, never answer the phone, Bridgfords are the one.

Jonathan · 2 September 2025

★★★★★ 1/5

Trustpilot

Lack of communication, unethical and unprofessional Practices

I had a very disappointing experience with [Agency Name]. I initially booked a viewing for a flat that was on sale, only to find out the appointment was cancelled because the flat was sold, and they forgot to inform me.Giving them another chance, I booked a viewing for another property. However, they insisted that I use their mortgage advisor even though I already had one and an Agreement in Principle. When I refused to change my mortgage advisor, they immediately cancelled my viewing appointment. This kind of behaviour is unprofessional and unethical. I would not recommend this agency to anyone.

Barbara · 25 June 2024

★★★★★ 5/5

Trustpilot

Rebecca Farnell was very excellent

Rebecca Farnell was very excellent, from the day of the viewing till the day it was concluded. she was friendly, kind, and her customer services skill was fantastic as well. i reckon you give her a raise. well done.

Idowu · 26 January 2024

★★★★★ 1/5

Trustpilot

Atrocious Customer Service

Atrocious Customer Service. Have been chasing their Burnley branch for 6 weeks now and have emailed individuals there, as well as their general contact address and no one gives a damn.

Stephen · 29 January 2026

★★★★★ 5/5

Trustpilot

Ashley - Great Sankey

Ashley, at the Sankey Branch, was brilliant! My offer was confirmed in August 21 and after many date changes I pulled out when the vendors wanted a 'provisional' completion of April 22! Through all that time Ashley kept me up to date and went above and beyond to try and get the sale to completion. She is a credit to Bridgfords

Susan · 13 January 2022

★★★★★ 5/5

Trustpilot

Bridgfords Wakefield

Big thanks to Fay and Stephanie who went above and beyond from start to finish on the sale of our house!Would highly recommend and certainly would use their services again.

Craig · 13 July 2024

★★★★★ 5/5

Trustpilot

Reliable and helpful

This is a great agency: they put us in touch with our new landlords and were very helpful every step of the way (special thanks to Ash!). They were always easy to reach, responsive and polite. When we arrived at the new place we had a lovely welcome pack waiting for us. Thanks for everything, Bridgfords!

Clara · 15 August 2022

★★★★★ 1/5

Trustpilot

Awful service and expensive fees. Landlords should use someone else.

Been with Bridgfords for a few months and cant really give positive feedback back on any part of their service. They are slow to respond, aggressive and generally useless. Their service centre is completely separate from the lettings team which results on breakdown in communication and poor service. They are great at selling their service to entice you in then run a mile once you are signed up.

Ped · 3 December 2024

★★★★★ 1/5

Trustpilot

Illegal

They will call you in and tell you to speak to their mortgage advisor who then tells you that he can get you the property if you sign up with them for £660+ non refundable, he will use their own solicitors too. My wife and I asked what about the other bidders and he said, the vendor won’t see those bids don’t worry. This is completely illegal and we walked away, he then said you are willing to walk away from this deal and get outbid. I said yes I would rather lose out on 20k than give you one penny. It’s kickbacks galore in that place and we know full well we will now not get that property. I would love to speak to the person selling the house but they have moved abroad and left these clowns in charge.

Richard · 12 May 2024

★★★★★ 5/5

Google

My heartfelt thanks has to go to Lee Johnson, we have been on quite a journey over the last 18mths. On my third attempt of trying to buy a house I managed to find my dream home. Lee did over and above to find me the right mortgage and protection and kept me up to date all the way through the process, nothing is too much for Lee, he goes above and beyond and it is clear he genuinely wants the best for everyone. His knowledge and expertise is second to none. If I could have rated Lee a higher score than 5 stars I would have, he's a massive asset and I'm so grateful he stuck with me throughout what could have been a daunting process. Thanks for everything Lee. What a legend 😁

Tracy · 10 January 2021

★★★★★ 5/5

Google

Would highly recommend bridgfords. Brilliant service from start to finish. Both myself and my partner have struggled with poor credit In the past and after Seeing several mortgage advisors and being declined for a Mortgage offer in principle myself and my partner contacted Lee Johnson a mortgage broker at bridgfords who went above and beyond for us. He was supportive throughout the whole process offering advice and talking us through all our options. Without Lee’s expertise and guidance I know we would not of managed to get our mortgage in place. Thank you again Lee.

Helen · 12 November 2020

★★★★★ 5/5

Google

This is my second review for Bridgfords who have been managing my flat for many years. I was very impressed from the service received from Sarah Broadbent, who has just re-let my flat. This is my first experience of dealing with Sarah and she called me to communicate that the current tenants would be leaving and agree next steps. Within days she called back to inform me she has found a new tenant! She is friendly, professional and an excellent communicator, keeping me updated at every step. Sarah cares about ensuring that the landlord and the tenants are happy, which is refreshing. I would definitely recommend her to anyone looking to let their property or find a place to rent.

S · 24 October 2020

★★★★★ 5/5

Google

Great service. Sarah could not have been more helpful for us to secure a property. Having not moved house in 19 years and being very nervous, she was supportive and kept us informed every step of the way. I would highly recommend their friendly yet professional service.

Dawn · 27 March 2024

★★★★★ 5/5

Google

Joe at Bridgfords was exceptionally helpful in dealing with my application and finding a new home! He responds almost instantly to any questions and queries that I've had. He is a very upbeat, enthusiastic individual who obviously is very passionate about his job. I won't hesitate to recommend Bridgfords to my friends and family.

Jennie · 24 October 2023

★★★★★ 1/5

Trustpilot

Terrible communication, valuations and organisation.

We sold our flat with Bridgfords Swinton and the experience with them was terrible from start to finish. They over-valued our property by £15,000, meaning that when our buyers applied for their mortgage they refused to give them their full amount, causing us to have to sell the property for £15,000 less as we didn’t have the time to put the property back in the market due to our chain. We had further issues with our buyers’ mortgage application causing a huge delay in the sale, and we actually ending up initially losing our forward purchase due to this. Throughout this whole nightmare Bridgfords were absolutely useless. We told them time and time again to call my partner instead of me, due to our professions, and they constantly ignored this and rang me. We had to deal with our buyers directly as Bridgfords had very little communication with either of us, and would actually ring us to ask for an update on our buyers situation! Causing us more stress and an extra party to deal with and update. Whenever we spoke with Bridgfords they had absolutely no idea what was going on and couldn’t keep track of any part of the sale. They were by far more of a hinderance than a help. They also didn’t conduct any showings of our flat themselves (as they had initially sold to us) and we had to do every showing as whenever we asked them they said they were busy. They charged us £2,200 for the pleasure of all of this.Overall, if we ever come to sell again we will be sure to steer clear of Bridgfords and would highly advise others do the same.

Alice · 29 February 2024

★★★★★ 5/5

Google

Very helpful an assets to bridgfords estate agents Highley recommended feriel was very professional and she was very helpful with all our inquiries and went beyond means to get the completion done very grateful to her hard work 😊 …

Adi · 25 July 2024

★★★★★ 5/5

Google

I would like to commend, Matt and Virginia and the rest of the team at Bridgfords Halifax for the help they gave me in the sale of my home. This isn't the first time I've sold property, but it is the first time I've been given excellent service. I would also like to add the staff in the rental division. everyone kept me informed on all matters of the sale, and my search for a new home. Communication 5 Star Service 5 Star Cost 5 Star Welcoming 5 Star Commitment 5 Star Kind regards Malcolm Malcolm Powell

Malcolm · 24 December 2019

★★★★★ 1/5

Trustpilot

Dont Waste Your Time

I had a very bad experience with one of their estate agent in cheadle hulme. Be aware of Omara, she views you the property and stands still and doesn't even puts up an effort to speak or show the property. A pure lack of training and wonder how bridgfords keep a check? On top, if there's other properties to see, they'd give you excuses and never deliver what they promise, delays on delays. I guess barely they have good agents and mostly its all bad. Its pitty to know what such companies has such employee who works as if they are forced to do so.

Zehran · 17 February 2024

★★★★★ 5/5

Google

It was a very good experience with Bridgfords, their services are welcoming and very professional, I would recommend it for anytime. Is definitely going to be Bridgfords agency when am ready to buy my own house.

Patrician · 23 September 2024

★★★★★ 5/5

Google

I am very pleased with the help I received from Joe Tasker. He was very friendly, kind, patient and responded promptly and quickly to every email. I would strongly recommend anyone looking for a home to contact Bridgfords Sales and Letting Agents Halifax. Thank you so much for your help Joe. ☺️(Andreea Orzu)

Andreea · 24 October 2023

★★★★★ 5/5

Google

Bridgfords advertised and sold my house in Bingley swiftly with great personal service and professionalism. Alex the sales agent with my property was very attentive and extremely helpful l. I recommend Bridgfords Halifax as your first choice to sell your property! Thank you to the team at Bridgfords Halifax. 🙂

Inese · 28 December 2023

★★★★★ 1/5

Google

Absolutely shocking letting agents.....slack set up and even slacker staff. Theres many more better agents to go through dont touch bridgefords with a barge pole. Over so many years we've had so many problems with reporting repairs they just never get back in touch.... and when your waiting 2 month for a smoke detector to be replaced speaks volumes, and that's having chased it twice a week . So as in many replays re how customer service is important to them...they need to buckle there ideas up. Do your research theres a lot more reviews re bridgefords dont settle with Google's.

Noreen · 25 October 2019